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Tori Paulman
VP Analyst
Gartner
Speaker Topics
- Opening Keynote Aligned
- Executive Leadership
- AI Strategy and Business Alignment
- AI Value and Cost Management
- Emerging Technologies
Speaker Bio
Tori Paulman is a Vice President on Gartner’s CIO Tech & Digital Talent research team, where they help executives navigate the leadership, talent, and cultural shifts essential for success in the AI era. As co-leader of Gartner’s cross-functional Future of Work research community, Tori helps guide research that equips leaders to make future-ready decisions today.
In 2023, Tori launched Gartner’s inaugural Hype Cycle for the Future of Work, spotlighting the most transformative trends reshaping the workplace each year. Since 2022, they have led Gartner’s biannual Digital Worker Survey, the firm’s flagship study offering deep insights into how employees engage with workplace technology.
Tori describes their life’s work as ensuring that humans have an engaging, validating, and supportive experiences with technology, meeting them where they and empowering them to unlock their goals.
Top Issues I Help Clients Address:
- Developing an AI-ready workforce that achieves breakthrough productivity
- Maximizing the return-on-employee through human-centric AI strategies
- Strengthening experience through quantitative and qualitative listening
- Attracting and retaining top talent with a digital employee value proposition
- Activating workforce ambition to adopt AI and other emerging technologies
- Driving workforce transformation through future-of-work strategies
- Accelerating leadership impact with AI-driven insights and automation
- Shaping digital workplace innovation to enhance collaboration and productivity
- Advising executives on Gartner’s top strategic technology trends
Years of Experience:- 2021 beginning at Gartner- 25 years in IT industry- 7 Years Financial Services- 7 Years Entertainment- 6 Years Retail- 5 Years Professional Services for Non-Profit and Higher - 1 Year Software Development, specifically BPM
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In 2023, Tori launched Gartner’s inaugural Hype Cycle for the Future of Work, spotlighting the most transformative trends reshaping the workplace each year. Since 2022, they have led Gartner’s biannual Digital Worker Survey, the firm’s flagship study offering deep insights into how employees engage with workplace technology.
Tori describes their life’s work as ensuring that humans have an engaging, validating, and supportive experiences with technology, meeting them where they and empowering them to unlock their goals.
Top Issues I Help Clients Address:
- Developing an AI-ready workforce that achieves breakthrough productivity
- Maximizing the return-on-employee through human-centric AI strategies
- Strengthening experience through quantitative and qualitative listening
- Attracting and retaining top talent with a digital employee value proposition
- Activating workforce ambition to adopt AI and other emerging technologies
- Driving workforce transformation through future-of-work strategies
- Accelerating leadership impact with AI-driven insights and automation
- Shaping digital workplace innovation to enhance collaboration and productivity
- Advising executives on Gartner’s top strategic technology trends
Years of Experience:- 2021 beginning at Gartner- 25 years in IT industry- 7 Years Financial Services- 7 Years Entertainment- 6 Years Retail- 5 Years Professional Services for Non-Profit and Higher - 1 Year Software Development, specifically BPM
Sessions
Monday, 21 September, 2026 09:30 AM - 10:15 AM BRT
Gartner Opening Keynote: Shaping Momentum: Compounding Value and Risk for the Next Success Horizon
Tori Paulman,
VP Analyst, Gartner
Shanna Grafeld,
Sr Principal Analyst, Gartner
AI continues to be embedded in everything the enterprise does. AI value is growing but AI risk is compounding. In Gartner's Opening Keynote, discover how CIOs and IT leaders can build a flywheel of good AI momentum and balance value against compounding risk using good drag that mitigates it. In the end, continuous positive returns can be found to compound your success.
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Tuesday, 22 September, 2026 10:30 AM - 11:00 AM BRT
Signature Series: Top Strategic Technology Trends for 2027
Tori Paulman,
VP Analyst, Gartner
Technological breakthroughs are accelerating like never before. Are you ready to keep up? Join this must-attend session where Gartner unveils the top strategic technology trends for 2027. Discover how following Gartner’s expert guidance can empower your organization to thrive in a rapidly changing digital world. We will reveal 10 game-changing technologies every CIO should know to face the future with confidence and agility.
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Wednesday, 23 September, 2026 03:30 PM - 04:00 PM BRT
The AIShaped Organization: How CIOs Scale Value
Tori Paulman,
VP Analyst, Gartner
The AI-shaped organization model is built on a new, original dataset capturing AI practices that truly drive CEO-recognized value. This session reframes 3 critical leadership challenges: how AI value scales, why agents succeed only when decision rights are deliberately delegated, and how AI delivers its greatest returns by expanding workforce capability rather than increasing productivity. Attendees will leave with a practical framework to transform boundaries, compound value and gain durable outcomes.
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