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Raquel Tortoretti
Superintendent of Security, Fraud Prevention and Operations
Livelo
Speaker Bio
Raquel Tortoretti is a senior executive with 25 years of experience in the financial and technology markets, having held key roles at Itaú, C6 Bank, Banco BV, Banco Inter, Credicard, and Orbital. Currently, she leads Operations, Fraud Prevention, and Information Security at Livelo, Brazil’s premier loyalty program.
Specializing in elevating cybersecurity to a strategic C-level and Board priority, Raquel focuses on structuring business cases that balance risk reduction, efficiency, and customer experience (CX). Throughout her career, she has built high-performing security departments and represented the sector in major entities like Febraban and Abecs.
Known for her assertive empathy and deep commitment to D&I, Raquel sponsors the gender squad at Livelo and is an active member of Risk Woman and Cyber Woman, strongly championing female leadership and representation in the tech industry.
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Specializing in elevating cybersecurity to a strategic C-level and Board priority, Raquel focuses on structuring business cases that balance risk reduction, efficiency, and customer experience (CX). Throughout her career, she has built high-performing security departments and represented the sector in major entities like Febraban and Abecs.
Known for her assertive empathy and deep commitment to D&I, Raquel sponsors the gender squad at Livelo and is an active member of Risk Woman and Cyber Woman, strongly championing female leadership and representation in the tech industry.
Session
Tuesday, 04 August, 2026 02:30 PM - 03:00 PM BRT
Executive Story Livelo: From Risk to Value – Engaging C-Level and Boards in Proactive Security Investments
Raquel Tortoretti,
Superintendent of Security, Fraud Prevention and Operations, Livelo
Discover how Livelo transformed information security from a reactive cost center into a strategic agenda for the C-level and Board, strengthening resilience, governance, and competitive positioning before a crisis dictates priorities. Drawing on 24 years of experience, real cases and practices will be presented on how to translate technical risks into financial and reputational impacts, elevate the discussion to the language of senior leadership, make maturity tangible with executive metrics, and structure sustainable business cases. The goal is to show how proactive engagement of leadership and the Board can consolidate security as a competitive differentiator, recognized by clients, shareholders, and partners, promoting sustainability and trust in the business.
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