Gene Phifer

Gene Phifer

Distinguished VP Analyst
Gene Phifer is a Distinguished Vice President, Analyst in Gartner Research and Advisory. Mr. Phifer covers customer engagement, customer experience, employee experience, user experience, digital experience and a broad array of Web technologies, including Web architecture, intranets, portals, digital experience platforms and web applications.
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Thursday, May 27, 2021 / 11:45 AM - 12:15 PM EDT
Digital Workplace Frameworks Unify Your Disconnected Employee Technologies

Digital workplace and employee experience technologies are generally disconnected, siloed solutions, leading to inefficiency, quality issues, lack of agility, and employee dissatisfaction. Application leaders are looking for something to deliver a unified and holistic solution set, and the architectural framework of a digital workplace framework will be the key.

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