Angie Kolar,
Chief Compliance Officer, Norfolk Southern Railroad
In this session, Angie Kolar, Chief Compliance Officer at Norfolk Southern, will share how the company transformed its approach to compliance, governance, and crisis management following increased regulatory scrutiny. As the first CCO in Norfolk Southern's history and the railroad industry, Angie was tasked with building a modern compliance function and expanding its role across the organization.
She will discuss the three pillars of this transformation: advancing compliance and ethics program maturity, strengthening regulatory oversight, and integrating enterprise crisis management as a core capability. Attendees will gain insights into how stakeholder alignment, incremental change, and practical demonstrations helped accelerate progress and establish compliance as a strategic partner to leadership. Angie will also share lessons learned on building credibility, navigating resistance, and creating long-term organizational resilience in the wake of crisis.
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