What percentage of your help desk calls are password or MFA related?

< 10%16%

10-20%33%

21-30%23%

31-40%8%

41-50%10%

51-60%3%

61-70%1%

71-80%

> 80%1%

259 PARTICIPANTS
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IT Manager in Construction2 years ago

I am really surprised... I was thinking exactly the opposite, so maybe something doesn't work on my side.
Are people able to work with the SPM?

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Yes78%

No18%

Unsure3%

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High - we like to be on the cutting edge23%

Moderate - dedicated time and resources, but we prefer to wait and see what lasts57%

Low - no formal process or trends are addressed ad hoc17%

Not a priority - new trends are only addressed once they become unavoidable advancements3%

Not sure

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