Do you have workflow automation in place today for IT, Finance, HR ? If yes, what is your overall automation rate? (% of the workflow activities or tickets volume not done by human but by software robots)

LeadershipData Center and Cloud Infrastructure

0% - no automation12%

<20%56%

<40%28%

>60%2%

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Do you have workflow automation in place today for IT, Finance, HR ? If yes, what is your overall automation rate? (% of the workflow activities or tickets volume not done by human but by software robots) | Gartner Peer Community