Tracks By Role

Strategic Initiatives

Strategic Initiatives

    Sessions

    Key Business and Technology Trends Shaping the E&U Sector in 2013

    6 October, 2013 (11:45 AM - 12:30 PM)

    Energy utilities are facing a combination of business, regulatory and technical change. This is most exemplified by the competing priorities organizations have to deal with. Gartner has annually published our top 10 business trends and the top 10 technical trends. In this session we highlight the most important and the most impactful, and give guidance on how to deal with these changes

    Workshop: Employee Engagement Secrets — Your Staff Speaks Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.

    7 October, 2013 (10:45 AM - 12:15 PM)

    “The Changing IT Career” field research asked IT practitioner’s how goals, expectations, and trends are affecting IT careers. It uncovered how these factors are affecting perceptions about new realities for IT, IT careers, career planning, and ways to encourage engagement. This workshop will discuss the findings, how your staff wants to engage and ways to improve engagement.

    Workshop: How Can Legacy Decommissioning Contain Costs and Reduce Compliance Risk? Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.

    7 October, 2013 (10:45 AM - 12:15 PM)

    IT systems regularly outlive their usefulness or are replaced by more functional or cost-effective alternatives. In many cases, migrating legacy data is so complex and costly that old systems are left in service. This session discusses strategies and solutions healthcare providers have put in place to reduce legacy expense and risk.

    The Nexus of Forces 2013 Scenario

    7 October, 2013 (2:15 PM - 3:15 PM)

    This presentation emphasizes current Nexus scenarios and actions from across the Gartner client base. Who is accomplishing what with the combination of social, mobile, cloud and information?

    Roundtable: Managing Shadow IT to Get Value

    8 October, 2013 (8:00 AM - 9:00 AM)

    The emergence of Gartner's vision of "Everyone's IT" is inevitable. Shifting shadow IT to something that produces value rather than risk is important for all. This roundtable discussion identifies how organizations are approaching this.

    To the Point: Creating Advantage With the Right Mobile Architecture

    8 October, 2013 (8:00 AM - 8:30 AM)

    What enables some companies to rapidly innovate mobile capabilities while others flounder? Selecting the right architecture and tools is key but is difficult due to the range of options and market immaturity and pace. In this session we discuss how to pick the right architecture for mobile to speed delivery, set standards for security and development, and provide powerful customer analytics.

    To the Point: How to Reshape Your Business for the Nexus of Forces

    8 October, 2013 (8:00 AM - 8:30 AM)

    This presentation includes a set of concrete steps that organizations can take to analyze how they can take advantage of the Nexus of Forces to achieve business value.

    To the Point: The Age of Thinking Machines

    8 October, 2013 (8:00 AM - 8:30 AM)

    With growing use of advanced cognitive learning systems, voice control assistants, advanced robotics and even autonomous vehicles just what decisions are we actually making anymore? We cut through the hype and ask whether the machines are effectively taking over control of our lives by stealth to explore the future role for humans in decision making alongside the machines?

    Ask the Analyst: Creating Advantage With the Right Mobile Architecture

    8 October, 2013 (8:30 AM - 9:00 AM)

    What enables some companies to rapidly innovate mobile capabilities while others flounder? Selecting the right architecture and tools is key but difficult due to the range of options and market immaturity and pace. In this session, we discuss how to pick the right architecture for mobile, to speed delivery, set standards for security and development, and provide powerful customer analytics.

    Ask the Analyst: How to Reshape Your Business for the Nexus of Forces

    8 October, 2013 (8:30 AM - 9:00 AM)

    This presentation includes a set of concrete steps that organizations can take to analyze how they can take advantage of the Nexus of Forces to achieve business value.

    Ask the Analyst: The Age of Thinking Machines

    8 October, 2013 (8:30 AM - 9:00 AM)

    With growing use of advanced cognitive learning systems, voice control assistants, advanced robotics and even autonomous vehicles, just what decisions are we actually making anymore? We cut through the hype and ask whether the machines are effectively taking over control of our lives by stealth to explore the future role for humans in decision making alongside the machines.

    Roundtable: Envisioning the Future of Public Cloud IaaS and PaaS

    8 October, 2013 (11:30 AM - 12:30 PM)

    PaaS is advertised to deliver better business value than IaaS, yet IaaS is outgrowing PaaS at a staggering rate. Which layer is more valuable? Are the two cloud layers really that different? Recent market movements indicate the two layers are converging into one. What does the future hold for PaaS and IaaS? How should organizations prepare or react?

    The Nexus of Forces: Mobility Gets Real

    8 October, 2013 (11:30 AM - 12:30 PM)

    This session describes the ways in which all Nexus forces (Cloud, Mobile, Social, and Information) combine together to create better solutions for mobile consumers and the mobile workforce. It will show best practices in creating a great mobile experience working across all four forces.

    The Top 10 Strategic Technology Trends for 2014

    8 October, 2013 (11:30 AM - 12:30 PM)

    Strategic technology trends are those with the most potential to drive significant enterprise impact over the next three years. These are trends that IT cannot afford to ignore. This session presents Gartner's annual list of the top 10 trends companies should be reviewing and factoring into their strategic planning for 2014 – 2016.

    What Is the Nexus and Why should I Care? (For End Users only)

    8 October, 2013 (11:30 AM - 12:30 PM)

    The Nexus of Forces may just be the most powerful technology trend for the next decade. With growing awareness worldwide, many organizations are beginning to explore Nexus opportunities and disruptions. And yet, at this point it is widely misunderstood, largely ignored and rarely strategically addressed. Why is that? Is it just too early to gauge? Is it too hard or is it simply overhyped? Join your peers to hash out the real meaning and value of the Nexus and its importance to business and IT. • What is the Nexus, in practical terms? • How can it deliver real business value? • How do we make the Nexus actionable?

    What New Chief Digital Officers Are Telling Us About Digital Business

    8 October, 2013 (11:30 AM - 12:30 PM)

    We discuss the results of interviews with new chief digital officers and what they are learning about creating digital businesses.

    Creating a Culture of Engagement: An IT Imperative

    8 October, 2013 (2:30 PM - 3:30 PM)

    Almost every organization lacks a common framework to harness the rapid growth in collaboration toolsets and user collaboration literacy. At the same time, the business need to accelerate collaboration activity inside and outside the firewall is reaching a fevered pitch. With no strategy in place, organizations will miss significant opportunities to generate workforce efficiencies and satisfaction.

    The Next Great Disruption: Smart Machines and Their Technical, Business, Economic and Social Impact

    8 October, 2013 (2:30 PM - 3:30 PM)

    The last great IT revolution displaced low- and medium-skilled workers. The next one promises to greatly enhance the performance of the highly skilled — and render many of them obsolete. As these machine-learning, natural-language-processing, intelligent assistants evolve, they will remake work, business, organizations, economies and societies. What should you do about it?

    The Quest for Talent — Destabilizing Forces Ahead (For End Users Only)

    8 October, 2013 (2:30 PM - 3:30 PM)

    The digital frontier not only ignites our imagination, it destabilizes existing business structures. What knowledge, skills and competencies are needed to meet the challenges and opportunities of digital business? How will you find or develop that expertise? You will be affected! Come share your thoughts and challenges in a lively discussion with your peers.

    Top 10 Trends and Their Impact on IT Infrastructure and Operations

    8 October, 2013 (2:30 PM - 3:30 PM)

    Strategic planners have long realized that efficient planning must be accomplished by looking from the outside in. Internal trends, market trends and societal trends are rapidly converging, and many will have dramatic effects on infrastructure and operations planning. This presentation will highlight the most crucial trends to watch over the next five years.

    To the Point: Amazon Web Services — Driving Disruptive IT Transformation

    9 October, 2013 (8:00 AM - 8:30 AM)

    The capabilities of Amazon Web Services are increasingly strategic in helping enterprise IT leaders drive cloud-enabled transformation of their approach to IT. Understand how the approach to infrastructure and applications that has been pioneered by AWS is fundamentally different, and best practices and pitfalls in adopting AWS strategically — whether deliberately or by accident.

    To the Point: How Smart Machines Will Reshape Jobs, Work and Employment

    9 October, 2013 (8:00 AM - 8:30 AM)

    We can see the allure of cognitive computing, such as Watson and Siri, in our lives. How substantial will its impact be on employment. When cognitive computing enters the world of jobs and work, what moves up, what moves out, what changes?

    To the Point: Mobile-Enabling Enterprise Social Networks — A Nexus-Driven IT Challenge

    9 October, 2013 (8:00 AM - 8:30 AM)

    Personal mobile devices and consumer social networking have become almost synonymous. This session discusses IT approaches for mobile-enabling enterprise social networks (ESNs). Topics to be covered include why this nexus-driven initiative is more challenging than mobile email and the impact security policies can have on strategy and adoption.

    Ask the Analyst: Amazon Web Services — Driving Disruptive IT Transformation

    9 October, 2013 (8:30 AM - 9:00 AM)

    The capabilities of Amazon Web Services are increasingly strategic in helping enterprise IT leaders drive cloud-enabled transformation of their approach to IT. Understand how the approach to infrastructure and applications that has been pioneered by AWS is fundamentally different, and best practices and pitfalls in adopting AWS strategically -- whether deliberately or by accident.

    Ask the Analyst: How Smart Machines Will Reshape Jobs, Work and Employment

    9 October, 2013 (8:30 AM - 9:00 AM)

    We can see the allure of cognitive computing, such as Watson and Siri, in our lives. How substantial will its impact be on employment? When cognitive computing enters the world of jobs and work, what moves up, what moves out, and what changes?

    Ask the Analyst: Mobile-Enabling Enterprise Social Networks — A Nexus-Driven IT Challenge

    9 October, 2013 (8:30 AM - 9:00 AM)

    Personal mobile devices and consumer social networking have become almost synonymous with each other. This session discusses IT approaches for mobile-enabling enterprise social networks (ESNs). Topics covered include why this nexus-driven initiative is more challenging than mobile email, and the impact security policies can have on strategy and adoption.

    The 2014 Gartner Scenario for Senior Executives: Transforming Into Senior Digital Business Executives

    9 October, 2013 (11:30 AM - 12:30 PM)

    This session identifies the most important changes that digital business trends will force upon current business models, analyzes how business models will have to change and specify the new demands that will be placed on senior executives if they wish to thrive in the world of digital business.

    Automating Judgment: Competitive Advantage or the End of Society?

    9 October, 2013 (2:30 PM - 3:30 PM)

    Medical diagnosis, legal rulings, self-driving vehicles are within the reach of cognitive systems and similar technologies. Early adopters will implement these technologies for a competitive edge, but at what ethical costs? CIOs must be ready to ask these tough questions.

    Roundtable: Skills and Competencies for the Changing IT Career -Please go to the session room 15 minutes before the start of the session for more details on availability.

    9 October, 2013 (2:30 PM - 3:30 PM)

    Long-standing IT work practices are failing to reorient to individual-centric expectations. Modern approaches require user engagement and the creation of personalized solutions, but according to “The Changing IT Career” field research, many IT practitioners lack required skills and competencies. The game of "work" has changed. IT professionals must develop a new form of professional effectiveness.

    Surviving 90% Unemployment as Technology Replaces Jobs and Impacts Business, IT, People and Society

    9 October, 2013 (2:30 PM - 3:30 PM)

    In this maverick track session, CIOs will learn why a black-swan scenario of a rapid and persistent rise in unemployment may have a drastic impact on their mission and what they should be doing to prepare for it.

    The Cloud Computing Scenario: End of the Beginning Goes From Cloud to Ground and Back

    9 October, 2013 (2:30 PM - 3:30 PM)

    The public cloud, hybrid clouds and private clouds now dot the landscape of IT-based solutions. Because of that, the basic issues have moved from “what is cloud” to “how will cloud projects evolve.” This presentation will examine which cloud strategies are working and how they will evolve toward more consistent adoption as opposed to one-off subscriptions.

    The Nexus of Forces Is Reshaping Information Security

    9 October, 2013 (2:30 PM - 3:30 PM)

    The Nexus of Forces is transforming the approach to information security. New requirements are brought by social, mobile, cloud and information. Businesses must learn to accommodate new demands being made on IT while also maintaining more traditional security controls. Expect budgeting and strategies around product selection to be impacted.

    Workshop: The Super Skills of the Socially Centered Leader - Registration is currently closed for this session. Please go to the session room prior to the start of the session for more details on availability.

    9 October, 2013 (4:30 PM - 6:00 PM)

    Leadership skills based on principles from several disciplines, including cognitive psychology and neuroscience.

    Developing a Cloud Adoption Strategy and Maturity Plan

    9 October, 2013 (5:00 PM - 6:00 PM)

    Cloud computing is nearing the mainstream adoption era and organizations are being asked to use it for more. To date, cloud computing has been adopted in an ad hoc manner, often without any guidance. It is imperative that organizations implement Hybrid IT and develop a solid cloud adoption strategy and maturity plan to govern cloud services and achieve the benefits always promised.

    Roundtable: Best Practices in Applying Enterprise Social Software — What Works, What Doesn't -Please go to the session room 15 minutes before the start of the session for more details on availability.

    9 October, 2013 (5:00 PM - 6:00 PM)

    This session introduces the 'Solution Path for Social Software,' a series of steps and an overview of research from Gartner that helps the IT organization improve organizational effectiveness using social software. Topics to be covered include:  the impact culture has on the success of social software and why these initiatives require different approaches than other IT systems.

    Roundtable: How Are IT Careers and IT Roles Changing, and What Does That Mean for the IT Career Path? -Please go to the session room 15 minutes before the start of the session for more details on availability.

    9 October, 2013 (5:00 PM - 6:00 PM)

    This is a roundtable discussion about the future of IT, especially the impact on IT careers and IT roles. We discuss “The Changing IT Career” field research and you add your own ideas and insights. How do you think the IT workforce will be reshaped over the next five years? Would you advise the next generation to go into IT?

    The Mobile Imperative

    9 October, 2013 (5:00 PM - 6:00 PM)

    Mobile is becomes a requirement for everything. However, mobile must be integrated into existing approaches, not added as a separate parallel universe. IT must leverage existing skills and assets, find the right use of new technologies like HTML5 and deal with the consumer-driven mobile landscape — all while maintaining IT governance and not breaking the bank.

    The Mobile Scenario: Innovation Plus Agility Equals Opportunity

    9 October, 2013 (5:00 PM - 6:00 PM)

    Mobility is one of the top three CIO issues, providing unparalleled innovation opportunities but posing unparalleled challenges as consumerization and BYO drive new apps, platforms, devices, services, networks and practices into the organization. CIOs who understand mobile trends and grasp the opportunities will find new ways to run, grow and transform their customer relationships and business processes.

    Magic Quadrant: Customer Engagement Center

    9 October, 2013 (6:00 PM - 6:20 PM)

    To the Point: Situational Awareness — The Impact of the in the Real World

    10 October, 2013 (8:00 AM - 8:30 AM)

    Context awareness and ensemble interactions may seem like abstract concepts whose tangible value lies only on some distant horizon. In this session we will examine how the situational awareness created by mobility, the cloud and big data can be leveraged in real world situations to drive customer engagement, increase operational efficiency and even save lives.

    To the Point: Why Your Next IT Job May Not Include 'IT'

    10 October, 2013 (8:00 AM - 8:30 AM)

    Every business has a technology component. IT practitioners must engage in business-driven conversations or IT will increasingly be out of the game. In fact, according to recent field research, many new IT jobs won’t be in IT at all, they will be business roles with an IT flavor or in an external service provider. Is a career within the IT department a thing of the past?

    Ask the Analyst: Situational Awareness — The Impact of Nexus in the Real World

    10 October, 2013 (8:30 AM - 9:00 AM)

    Context awareness and ensemble interactions may seem like abstract concepts whose tangible value lies only on some distant horizon. In this session, we examine how the situational awareness created by mobility, the cloud and big data can be leveraged in real-world situations to drive customer engagement, increase operational efficiency and even save lives.

    Ask the Analyst: Why Your Next IT Job May Not Include 'IT'

    10 October, 2013 (8:30 AM - 9:00 AM)

    Every business has a technology component. IT practitioners must engage in business-driven conversations or IT will increasingly be out of the game. In fact, according to recent field research, many new IT jobs won’t be in IT at all — they will be business roles with an IT flavor or in an external service provider. Is a career within the IT department a thing of the past?

    CEO and Business Leader Views in 2013: The Implications for IT Leadership

    10 October, 2013 (10:15 AM - 11:15 AM)

    Based on our global CEO survey and informed by other research sources, we explain how CEOs see the road ahead in 2013, what they think about you and how that will shape your agenda.

    'Me' Marketing: Get Ready for the Promise of Real-Time, Context-Aware Offers in Consumer Goods

    10 October, 2013 (10:15 AM - 11:15 AM)

    A future is coming where shoppers will get personalized real-time offers while they are in store, powered by Context-Aware Computing. In this session, Gartner will lay out the ecosystem for this future, the associated benefits and risks, and what you can do to get ready for it.

    Smart Objects Plus Mobile Apps Equals the New Consumer Innovation Frontier

    10 October, 2013 (10:15 AM - 11:15 AM)

    The internet of things will create a world where a vast range of products are intelligent and can communicate. Mobile apps will be the endpoint where consumers view and control these smart objects. The combination of the two will create products differentiated by information and services, transform products into relationships and trigger a wave of innovation that will rival the internet.

    Socializing Business Applications

    10 October, 2013 (10:15 AM - 11:15 AM)

    Business processes are collaborative activities, so why don’t business applications leverage social software? Integrating business and social silos will streamline business processes, improve exception management, and make workers more efficient and effective. It also lets people interact with business processes from the context in which they normally work: from business, social, and mobile apps.

    Through the Nexus Looking Glass and Beyond: Microsoft, Google and Apple

    10 October, 2013 (10:15 AM - 11:15 AM)

    How will Apple, Google and Microsoft help enterprises best exploit the intersection between forces in the nexus? Who is leading in which aspect? Who is likely to prevail? As enterprises completely interweave the Nexus of Forces into their strategy and execution, what’s next? What other new differentiators will emerge? What's the next great disruption lurking around the corner?

    Workshop: Evaluation Criteria for Public Cloud IaaS RFPs -Please go to the session room 15 minutes before the start of the session for more details on availability

    10 October, 2013 (11:15 AM - 12:45 PM)

    Public cloud IaaS is in high demand by enterprise customers. However, to host important or critical workloads, public cloud IaaS and its providers must withstand enterprise scrutiny by meeting a core set of controls, configurations, and capabilities. Gartner has developed enterprise-grade evaluation criteria that helps organizations identify and measure public IaaS providers equally.

    Cloud, Mobility and the API Revolution: Driving the Future IT Economy

    10 October, 2013 (11:30 AM - 12:30 PM)

    The cloud has allowed application programming interfaces (APIs) to rise to a level of importance that most enterprises have yet to fully understand. Mobile solutions are highlighting that companies must open connectivity to data and processes to compete in an ever-connected world. This presentation examines an API-driven economy and how corporations are giving more power to customers.

    Connectivity, Agility and Convergence Will Tear Down Industry Boundaries and Bring New Innovations

    10 October, 2013 (11:30 AM - 12:30 PM)

    Connected customers will expect product and value experiences that go across defined product segments. This will lead to more complex requirements for product planning and development, as well as the need to think across multiple industry dimensions to create new, dynamic business models that will change over time.

    Dealing With Complexity Via Design-Centered IT

    10 October, 2013 (11:30 AM - 12:30 PM)

    IT complexity is all around us. It’s reflected in the structure of our organizations, the design of our processes and the technologies that we implement. We look at the intersection of complexity and design and provide insight into how IT organizations can thrive even in an increasingly chaotic environment.

    The Emerging Trends Radar Screen

    10 October, 2013 (11:30 AM - 12:30 PM)

    Our annual exposition of the most significant technology, business and societal trends for 2013 through 2018, why and how they interact to create both opportunity and risks, and what you should be doing to deliver competitive advantage as a result.

    Using Public Cloud for Disaster Recovery: Good Choice or Mega-Disaster?

    10 October, 2013 (11:30 AM - 12:30 PM)

    Disaster recovery as a service (DRaaS) solutions are beginning to appear in the market for businesses. DRaaS promises quicker recovery at lower costs than traditional disaster recovery methods. However, DR is more complex than simply recovering IT systems. This session explores the solutions and the “gotchas” when leveraging DRaaS.

    Roundtable: How Different Will Your Office Look in Five Years? -Please go to the session room 15 minutes before the start of the session for more details on availability

    10 October, 2013 (1:30 PM - 2:30 PM)

    Tablets and smartphones are changing the way we work allowing us to be connected every time and everywhere. Personal Cloud mixes business, personal and collaboration in ways that will demand a different work environment also allows us to get to content and share that content more readily. This session looks how you design the perfect work environment foster collaboration and innovation

    To the Point: Google, Apple Siri and IBM Watson — Natural-Language Question Answering in Your Enterprise

    10 October, 2013 (1:30 PM - 2:00 PM)

    Question answering (QA) systems such as Watson or Siri can answer user questions posed by either voice or text. Task services and cognitive systems are stretching the boundaries of machine-based information processing systems and offer improved business value.

    To the Point: Why You Must Invest in 3D Printing Now

    10 October, 2013 (1:30 PM - 2:00 PM)

    The hype about 3D printing masks the opportunities in every organization. The reality is that 3D printers produce children’s toys, plastic guns, medical devices and fine jewelry. And more. Today. Learn how to sort through the hype: What are the 3D printing technologies? Who are the technology providers? How will 3D printing impact your organization, industry and markets?

    Workshop: Placing the CIO at the Middle of the Social Customer Revolution -Please go to the session room 15 minutes before the start of the session for more details on availability

    10 October, 2013 (1:30 PM - 3:00 PM)

    CIOs must continue to evolve to not only stay relevant, but lead the social customer revolution. In this session, we discuss the truths about what is already happening in our businesses and how we assert ourselves within the conversations.

    Ask the Analyst: Google, Apple Siri and IBM Watson — Natural Language Question Answering in Your Enterprise

    10 October, 2013 (2:00 PM - 2:30 PM)

    Question answering (QA) systems such as Watson or Siri can answer user questions posed by either voice or text. Task services and cognitive systems are stretching the boundaries of machine-based information processing systems and offer improved business value.

    Ask the Analyst: Talent on the Digital Frontier

    10 October, 2013 (2:00 PM - 2:30 PM)

    Nearly 50% of participants in a Gartner Research Circle survey expect the knowledge, skills and competencies of digital business to be spread around their companies by 2015; only about 15% expect them to be concentrated in IT. Which knowledge and skills will be needed? What’s different in this new domain? How can you learn from early adopters and leading-edge businesses to gain a competitive edge?

    Ask the Analyst: Why You Must Invest in 3D Printing Now

    10 October, 2013 (2:00 PM - 2:30 PM)

    Immediately following our “To the Point” session on 3D printing, here is your opportunity to ask questions about the technology, to learn how to use 3D printers in your business and to challenge our assertion that you must invest in 3D printing now. To get your creative juices flowing, 3D printed samples illustrating the range of uses available today will be shared with the audience.

    Comparing Vendor Strategies for Cloud: From Cloudwashing to Cloud-Committed

    10 October, 2013 (2:45 PM - 3:45 PM)

    Virtually every IT vendor has a strategy for cloud computing, but not all strategies are created equal. As cloud computing disrupts and reshapes the vendor landscape, competition is heating up between established enterprise players and "cloud natives." This presentation examines the strategies of major players and identify who is likely to win and who may lose as cloud computing use expands.

    Engagement: How Work Really Gets Done, and Why Organizations Should Support It

    10 October, 2013 (2:45 PM - 3:45 PM)

    Our most valued professional relationships are often hidden from public view. We tap into them daily to learn what’s happening, collaborate, seek advice and build community. Welcome to the backstage, where rumors, gossip and favors bind the workforce in trusted ways. This session helps strategists understand how they can harness personal support networks to support organizational goals.

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