Agenda: Gartner Symposium/ITxpo 2011 | CIO and IT Leader Conference

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Infrastructure & Operations: Data Center, Server, Storage and IT Operations

Developing or managing a flexible infrastructure is the top-priority IT strategy for CIOs, according to the Gartner 2011 CIO Survey. For true flexibility, I&O leaders must embrace new infrastructure technologies and operational management capabilities for virtualization, data centers, servers and storage to enable business innovation and growth. Build your strategy to cut through the hype of public, private and hybrid cloud computing’s many implications, while rising to the challenge of delivering tangible improvements in IT agility, quality of service and efficiency of infrastructure solutions.

Sessions

Smart Government: Beyond Cities and Planets

16 October, 2011 (12:30 PM - 01:30 PM)

Under increasing pressure to ensure financial, social and environmental sustainability, governments must become smarter at delivering services and managing operations. The session describes what constitutes a smart government strategy in different domains and tiers, what the key technologies are and provides an actionable framework for planning and evaluating relevant vendor offerings.

The Confluence of Context-Aware Computing and Customer Touch Points

16 October, 2011 (12:30 PM - 01:30 PM)

Context-aware computing impacts commerce via targeting and context-driven shopping tools. Context coincides with transitions from silos of stores, catalog and e-commerce to a multichannel world. Consumers see many touchpoints with business and expect to shop, buy, receive and return products and services across them. This shifts business models and impacts revenue for retail and other industries.

Net IT Out: Cloud Computing in Government — Debunking the Hype and Getting the Most Out of It

16 October, 2011 (01:45 PM - 02:05 PM)

This sessions explains the use of cloud computing as a complement to other sourcing models, and sheds light on public, private, government and hybrid clouds. It advises government CIOs, IT leaders and business executives about the real value and risks of cloud computing, and suggests a road map based on early deployments, strategic whole-of-government developments and vendor strategies.

Prevent Failed Implementations in Government: The 'Slow Trigger, Fast Bullet' Approach

16 October, 2011 (03:00 PM - 04:00 PM)

In typically individualistic western cultures, failure often comes because premature commitments are made before critical stakeholder problems are adequately confronted. This session explains the little-known "slow trigger, fast bullet" approach that has dramatically improved implementation success in many settings.

Real IT Priorities in Government: Winning the Budget Battle

16 October, 2011 (04:15 PM - 05:15 PM)

Priorities aren't real until they are funded, but budget directors and the budget process are often biased in ways that make success harder than it should be. This session analyzes the institutional and behavioral problems to be overcome, along with the tactics helping leading governments to succeed.

Banking on the Cloud

16 October, 2011 (04:15 PM - 05:15 PM)

The slow but persistent adoption of cloud technologies in banking cannot hide its potential to transform the industry. However, the real focus for cloud should be on the business model as opposed to the technology model. Banking on the cloud will be as revolutionary to financial services as Napster was to the music industry. Are you prepared?

Net IT Out: Do You Know Where Your Marketing Data Is?

16 October, 2011 (04:15 PM - 04:35 PM)

Analysis and application of data from advertising and customer channels alongside social media and other sources is critical to a variety of business problems, from detecting key patterns to optimizing costly media expenditures. Many learn the hard way that much of this data is both maintained and owned by third-party agencies. Issues can be avoided by applying the best practices we will describe in this session.

Welcome Address

17 October, 2011 (09:30 AM - 09:45 AM)

A personal welcome and introduction to Gartner Symposium/ITxpo 2011.

Gartner Analyst Opening Keynote (Full Version)

17 October, 2011 (09:45 AM - 10:45 AM)

In IT's postmodern role, users are creators as well as consumers. Business leads technology strategy. Customers drive product plans. Innovation occurs not just in closed environments, but openly. You will gain a competitive advantage if you seek the signals and take action. The Gartner Analyst Opening Keynote will explore what it means to re–imagine IT and leadership to drive business success; don't miss this opportunity to experience the trends and insights that will allow you to re–imagine the possibilities for your role, your team and your organization.

Google and Apple: Disrupting Microsoft and Others

17 October, 2011 (11:30 AM - 12:30 PM)

Google and Microsoft are investing billions of dollars every year, building out data centers to support their cloud offerings, and hoping to be No. 1 in a world where the cloud is central to computing. We focus on the differences between their strategies, and who is likely to succeed most at what.

Workshop: Cloud E-mail - Lessons From the Frontline

17 October, 2011 (11:30 AM - 12:45 PM)

Many CIOs believe that e-mail is a commodity and belongs in the cloud. In fact, cloud e-mail services are immature, and early experiences, pro and con, are relevant to any organization contemplating a variety of cloud provisioning services.

Workshop: Best Practices for Driving Innovation in IT Infrastructure & Operations

17 October, 2011 (11:30 AM - 12:45 PM)

Leverage practical techniques to infuse a culture of innovation in IT I&O. Participate in activities with fellow I&O leaders to identify best practices you can take home and implement.

Net IT Out: The Take-Off With iPads/Media Tablets — Don't Miss the Truly Strategic Issues

17 October, 2011 (12:00 PM - 12:20 PM)

Last year saw a takeoff in media tablets that continues in force. But the key issues are not the capabilities of the devices. Rather, what's strategic — with major impacts on how governments organize to meet their missions — are the disruptive impacts of access to multimedia interactivity on how governments produce and consume information.

Top 10 Trends and Their Impact on Infrastructure & Operations

17 October, 2011 (02:00 PM - 03:00 PM)

Strategic planners have long realized that efficient planning must be accomplished by looking from the outside in. There are internal trends, market trends and societal trends rapidly converging, and many of these will have dramatic effects on infrastructure and operations planning. This presentation highlights the most crucial trends to watch over the next five years.

Clash of the Infrastructure Megavendors

17 October, 2011 (02:00 PM - 03:00 PM)

Takes a look at the strategies, capabilities and environment facing the major infrastructure vendors — IBM, HP, Cisco, HP, Oracle and EMC — as they vie for customers and jockey for competitive advantage. Potential customers can arm themselves with a deeper understanding of what is driving the actions of these big providers and how to maximize value and minimize risk as a customer.

CIO Workshop: Strengthening the Connection Point — Cultivate Better IT Managers

17 October, 2011 (02:00 PM - 03:15 PM)

Managers are the key connection point in the IT organization. They have the responsibility and potential to enhance the capability and performance of each individual contributor. In this workshop participants gain insight into what makes a manager effective, and through a facilitated discussion learn about innovative approaches to enhance their capability.

Roundtable: Navigating the Government Cyber Workforce Shortage for Critical Skills Now

17 October, 2011 (02:00 PM - 03:00 PM)

Under increasing agency compliance pressure to ensure strong cyber security, government cyber workforce must be better skilled and trained that ever before. Currently, federal cyber positions are over 20,000 to be filled over the next five years. The session describes what is required to fill this cyber workforce gap and how to plan, guard and grow your cyber workforce for tomorrow’s threats.

Workshop: Gartner's ITScore, an Assessment of Infrastructure & Operations Organizations’ Maturity

17 October, 2011 (02:00 PM - 03:15 PM)

Leverage the Gartner ITScore model for assessing the maturity of your IOT infrastructure & operations organization. Participate in activities with fellow I&O leaders to identify best practices you can take home and implement.

The Top 10 Strategic Technologies for 2012

17 October, 2011 (05:00 PM - 06:00 PM)

Strategic technologies are those with the potential for significant impact on the enterprise during the next three years. This session presents the Gartner annual list of top 10 technology trends that companies should be factoring into their strategic planning for 2012.

The Web AD Scenario: A Fragmented Customer Experience

17 October, 2011 (05:00 PM - 06:00 PM)

Business changes are hitting faster than ever before. Customer experiences are becoming increasingly complex as organizations communicate through an ever-growing list of channels on the Web, mobile, social and beyond. New AD mediums in the cloud put pressure on IT skills and force a higher pace of change. How should you plan your Web AD strategy to support an increasingly fragmented world?

The Storage Scenario — Getting to Underwhelmed

17 October, 2011 (05:00 PM - 06:00 PM)

The storage infrastructure required to support a virtualized data center will be much different in 2014. Gartner highlights the new hardware technologies, storage system architectures and storage software offerings that will address issues of lowering costs and simplifying the management of the storage infrastructure while satisfying demanding SLAs.

Context-Aware Computing Scenario: New Experiences, New Ecosystems

17 October, 2011 (05:00 PM - 06:00 PM)

Context-aware computing will reshape CIO priorities through 2015. This session looks at the implications from the eyes of business stakeholders, CIOs, application developers and IT staff. Attendees will learn how to be successful in transforming the way customers and employees interact with their enterprise.

Contract Negotiation Clinic: SAP (End-users Only)

17 October, 2011 (05:00 PM - 06:00 PM)

This is an interactive session with a limited number of attendees to discuss negotiating software license agreements with SAP: how to get the best deal and the best terms and conditions.

Net IT Out: The Keys to Successful Integration of IT Operations Management Tools

17 October, 2011 (05:00 PM - 05:20 PM)

The market for IT operations management tools is over $14 billion and most IT organizations have more of these tools than they know what to do with. The business value of these tools can be better realized if we start integrating the data and process to enhance decision making, increase automation and reduce labor costs.

Net IT Out: Managing the Next Generation of Client Computing

17 October, 2011 (05:00 PM - 05:20 PM)

End-user computing is moving away from a paradigm characterized by static, fixed workspaces that are physically tied to hardware devices, and toward dynamic workspaces that are available on demand from myriad devices. Here, we discuss the drivers for this change, as well as the technologies and best practices necessary to make client computing more flexible and better managed.

Roundtable: When Will You Adopt Cloud Services?

17 October, 2011 (05:00 PM - 06:00 PM)

Learn from peers what cloud services and strategies are being adopted and piloted, and what the experiences are to date.

Roundtable: Defining a Technical Service Portfolio

17 October, 2011 (05:00 PM - 06:00 PM)

Attendees share their experiences developing a portfolio of technical services: shared infrastructure services like networks, portals, integration services, computer services and storage. Topics range from defining infrastructure service portfolios, describing services in customer rather than provider terms and defining service levels.

Workshop: Building the Internal Cloud

17 October, 2011 (05:00 PM - 06:15 PM)

Moving from a virtualized server infrastructure to a fully functional internal cloud with orchestration, chargeback and a self-service portal is no simple task. This presentation looks at real-world experiences of building an internal cloud. It defines the architecture, functionality, benefits and vendors necessary to build an internal cloud.

Workshop: Building an IT Disaster Recovery Modernization Business Case

17 October, 2011 (05:00 PM - 06:15 PM)

New technologies and enhanced business demands are driving IT disaster recovery modernization (IT-DRM). At this workshop, participants develop a business case that can help justify the implementation of a new IT-DRM strategy. Additionally, they learn the key success factors of IT-DRM and work with peers to share best practices and lessons learned.

Workshop: Slash Your Enterprise Network Spend — Welcome to the Buyer's Market

17 October, 2011 (05:00 PM - 06:15 PM)

The enterprise network market has transformed during the past two years, with the balance of power returning strongly to the enterprise buyer. Networking organizations can reduce capital spending by 50% while still building an improved network to meet challenging business requirements.

Magic Quadrant: Cloud Infrastructure as a Service and Web Hosting

17 October, 2011 (05:30 PM - 05:50 PM)

The Cloud Infrastructure as a Service Magic Quadrant provides a deep analysis on the vendor positioning. Participants are advised on best practices of leveraging this Magic Quadrant while making vendor selection.

Net IT Out: Five Things CIOs Should Know Before Adopting iPads and Media Tablets

17 October, 2011 (05:30 PM - 05:50 PM)

C-level execs have been mandating the adoption of iPads and follow-on media tablets, creating security and support nightmares for their CIOs. After a year and a half, many of the media tablet issues are becoming better understood, but there are still five things that surprise many CIOs and cause major problems. Awareness and planning can eliminate these surprises.

Net IT Out: Gartner’s Take on IBM

17 October, 2011 (05:30 PM - 05:50 PM)

This session is an evaluation of IBM as a strategic IT vendor in infrastructure, applications and services.

Magic Quadrant: Application Performance Management

17 October, 2011 (06:20 PM - 06:40 PM)

The Application Performance Magic Quadrant provides a deep analysis on the vendor positioning. Participants are advised on best practices of leveraging this Magic Quadrant while making vendor selection.

The Cloud Computing Scenario

18 October, 2011 (08:15 AM - 09:15 AM)

Cloud computing has become the latest in a series of hot industry terms and, as such, is used in many contradictory ways. Several trends such as global class architecture, Web platforms, scalable and elastic processing, and the Internet itself are converging to fuel this phenomenon. The impact will be felt broadly in applications as well as platforms and services.

The Mobile Scenario — Confusion, Complexity and Opportunity Through 2015

18 October, 2011 (08:15 AM - 09:15 AM)

In 2011, hundreds of new handsets and tablets will appear and new services will emerge, exploiting payment, context, social networking and location-based advertising. Employees will become more like consumers and enterprises will develop and manage applications on a wider range of platforms than ever before. Find out how to turn this complexity into opportunity.

Contract Negotiation Clinic: IBM Software (End-users Only)

18 October, 2011 (08:15 AM - 09:15 AM)

This clinic describes eight steps for optimally priced renewal, transactional and multi-year enterprise agreements with IBM. These steps explain business-as-usual preparation, proposal analysis, license opportunities, contract governance, and terms and conditions as well as provide tips for successful negotiations.

Net IT Out: iPad Deployment in the Enterprise

18 October, 2011 (08:15 AM - 08:35 AM)

The session walks the audience through an iPad deployment in an enterprise. It considers the evaluation process, the deployment stage and the assessment of the deployment.

Net IT Out: From Unix to Linux — Going There, Getting There, Being There

18 October, 2011 (08:15 AM - 08:35 AM)

The Unix fortress is appearing more vulnerable. Recent events are casting a shadow on this traditional legacy — seemingly stable, yet also shaken by vendor vicissitudes and policies, M&A activity, life cycle development and road map choices. Users want broader choices, inexpensive platforms, hardware vendor neutrality, consistency and predictability.

Net IT Out: Modernizing Recovery Into Resiliency

18 October, 2011 (08:45 AM - 09:05 AM)

This presentation discusses the substance of disaster recovery modernization initiatives, along with its associated business, technology and operations drivers. The related operations resiliency improvement case will also be discussed, along with specific guidelines for project justification and execution.

DevOps and the Cloud Operating Model

18 October, 2011 (09:45 AM - 10:45 AM)

The session describes the unconventional manner in which large public cloud providers are able to deliver their services at a scale and level of agility currently unmatched in the enterprise.

Social Networking's Impact on IT Operations

18 October, 2011 (09:45 AM - 10:45 AM)

Social networking is hugely popular but what is the hype and reality for use within IT I&O? We've been using e-mail, chat, knowledge bases and collaboration tools for decades, and now we have additional tools like wikis, Twitter, crowdsourcing and Facebook to leverage, too. In this presentation, we look at the social networking craze and how to leverage it.

Net IT Out: Intelligence 2020 — Using Pattern-Based Strategy to Rethink the Art of the Possible

18 October, 2011 (09:45 AM - 10:05 AM)

Business information and intelligence has centered around reporting and advising business on what has happened. Business leaders are becoming more interested in understanding future trends and opportunities. This session focuses on the changing nature of intelligence and how you can significantly impact what IT provides today and what it will do in the future.

Roundtable: Financial Services in the Cloud

18 October, 2011 (09:45 AM - 10:45 AM)

This session encourages financial institutions to discuss use cases and ROI for cloud initiatives. Attendees discuss with their peers how, where and why banks and insurers have adopted cloud computing. Best practices to achieve business performance, ongoing challenges and critical success factors are discussed.

The Joy of Information Abundance (Why Information Overload Is Wrong)

18 October, 2011 (11:15 AM - 12:15 PM)

This Maverick session poses the question: What if we live in an age of information abundance rather than information overload? Information workers’ jobs are changing – noticing key information will be more important than analysis and decision making. Relying on individual discipline isn’t enough: A professional approach towards attention management will be required to compete in an age of information abundance.

Ten Steps to Building Private Cloud Services

18 October, 2011 (11:15 AM - 12:15 PM)

The challenges facing IT organizations that want to build a private cloud service are tremendous. Processes must change. The funding model must change. Culture needs to be rewritten, and politics stand in the way. Service orientation requires tight alignment with the business. Measuring success means measuring business results. Technologies are immature, but they are the easiest hurdle.

Moving From Security Silos to Enterprise Security Intelligence

18 October, 2011 (11:15 AM - 12:15 PM)

CIOs struggle with a security concept based on monitoring of silos: networks, desktops, DBMS and apps, the analysis of which is limited to a reporting. This concept should be transformed into enterprise security intelligence, enabling interaction of security technologies to raise accuracy and breadth; and correlation of security and contextual information to bridge security with enterprise values.

CIO Workshop: Strengthening the Connection Point — Cultivate Better IT Managers (REPEAT SESSION)

18 October, 2011 (11:15 AM - 12:30 PM)

Net IT Out: Gartner’s Take on Google

18 October, 2011 (11:15 AM - 11:35 AM)

Google's enormous success in advertising is founding an increasingly broad spectrum of speculative business. How will the Google ecosystem alter your organization's IT and business strategies? Are you already working for Google in some strange future?

Net IT Out: Gartner’s Take on Apple

18 October, 2011 (11:45 AM - 12:05 PM)

This session is linked to the launch of the new, complex vendor initiative to outline the Gartner position on Apple. As a disrupter to traditional business models in mobility, computing and, soon, payment, enterprises have had a love-relationship with Apple. The presentation helps our clients find the best ways to work with Apple to reap the highest benefits.

Magic Quadrant: Desktops and Notebooks

18 October, 2011 (12:30 PM - 12:50 PM)

We review and assess the desktop market and the vendors in this market.

Magic Quadrant: Enterprise Disk-Based Backup/Recovery

18 October, 2011 (12:30 PM - 12:50 PM)

The Enterprise Disk-Based Backup/Recovery Magic Quadrant provides a deep analysis on the vendor positioning. Participants are advised on best practices of leveraging this Magic Quadrant while making vendor selection.

Driving Innovation to Achieve Dramatic Improvements in IT Infrastructure & Operations

18 October, 2011 (02:00 PM - 03:00 PM)

IT infrastructure and operations typically represents the largest investment of people and budget in an IT organization. Learn to leverage techniques to exploit innovation resulting in significant benefits in quality of service, agility and efficiency.

Privacy in the Cloud (and Other Fairy Tales)

18 October, 2011 (02:00 PM - 03:00 PM)

International corporations struggle with national privacy regulations. Whether they consolidate data centers, move data processing offshore or to the cloud, privacy is always an obstacle. Various changes in privacy laws in 2011 present additional challenges as well as new opportunities. Enterprises must purse a risk-based approach to privacy, leveraging existing control and management technologies.

Contract Negotiation Clinic: SAP (End-users Only)

18 October, 2011 (02:00 PM - 03:00 PM)

This is an interactive session with a limited number of attendees to discuss negotiating software license agreements with SAP: how to get the best deal and the best terms and conditions.

Contract Negotiation Clinic: IBM Software (End-users Only)

18 October, 2011 (02:00 PM - 03:00 PM)

This clinic describes eight steps for optimally priced renewal, transactional and multiyear enterprise agreements with IBM. These steps explain business-as-usual preparation, proposal analysis, license opportunities, contract governance, and terms and conditions as well as provide tips for successful negotiations.

Net IT Out: Gartner’s Take on Cisco Systems

18 October, 2011 (02:00 PM - 02:20 PM)

Recent months have seen mounting industry unease regarding Cisco’s financial performance, governance structure, competitive encroachment into core markets and growing product portfolio diversity. This presentation evaluates how Cisco is responding to these challenges and more, with guidance on how users should engage with Cisco and a prognosis for Cisco’s role in the data center of tomorrow.

Roundtable: Best Practices for Moving E-mail to the Cloud

18 October, 2011 (02:00 PM - 03:00 PM)

Attendees share and learn best practices for optimizing cloud e-mail deployments for vendors such as Microsoft, Google and IBM, with a concentration on risk mitigation.

Workshop: Innovation Margin — Doing More With the Same

18 October, 2011 (02:00 PM - 03:15 PM)

No matter where they are, enterprises must 1) innovate and grow the business; 2) optimize cost; 3) increase value; and 4) manage risk. Some may still be cost-cutting-focused (like governments); others are driven by growth (like BRIC growth companies), but there are no silver bullets. Learn how to create innovation margins to do more with the same to achieve sustainable, profitable growth.

Workshop: IT as the Broker — An Internal/Private Cloud Strategy

18 October, 2011 (02:00 PM - 03:15 PM)

Deciding which applications should go in the internal or public cloud is a critical IT and business decision. This session describes IT as the broker, using heuristics to decide where to place apps. Using self-service provisioning, service catalog and chargeback, IT organizations can build a strategy to position themselves as the IT service broker, thereby protecting digital assets at risk.

Net IT Out: Architecting the Convergence of OT and IT

18 October, 2011 (02:30 PM - 02:50 PM)

Operational technology is converging with IT. Enterprise architects play an important role in helping their organizations making the most of this convergence and the strategic opportunities it offers.

Magic Quadrant: x86 Server Virtualization Infrastructure

18 October, 2011 (06:30 PM - 06:50 PM)

The x86 Server Virtualization Magic Quadrant provides a deep analysis on vendor positioning. Participants are advised on best practices of leveraging this Magic Quadrant while making vendor selection.

Top 10 Strategies for Surviving Unconstrained Data Growth

19 October, 2011 (09:30 AM - 10:30 AM)

Data is growing faster than users’ abilities to manage it. This session describes a top-down approach that can be incrementally deployed to manage data growth that adds business value using an understanding of applications, demand drivers, service level agreements, real-world user behaviors, management policies, data classification techniques and storage technologies.

Debunking the Myth of the Single Vendor Network

19 October, 2011 (09:30 AM - 10:30 AM)

Most enterprises look at their network as an integrated system and purchase most of the building blocks of their network from one vendor. However, recent research shows that there is no advantage to this approach and in fact enterprises can build a more functional network at substantially lower costs by looking at a dual or multi-vendor strategy.

HVDs and Infrastructures: Be Prepared to Spend

19 October, 2011 (09:30 AM - 10:30 AM)

As hosted virtual desktops (HVDs) are beginning to mature in deployment, questions surrounding costs and savings remain unanswered. Are the initial anticipated savings been realized to their full extent? This presentation examines data center dependencies for HVD deployments and looks at how to measure the associated costs and data center investments for a successful HVD.

Contract Negotiation Clinic: IBM Software (End-users Only)

19 October, 2011 (09:30 AM - 10:30 AM)

Roundtable: Disaster Recovery Best Practices

19 October, 2011 (09:30 AM - 10:30 AM)

This roundtable session allows attendees to explore the successful strategies that have been employed to deliver on disaster recovery while avoiding pitfalls.

Roundtable: Cost Reduction in Infrastructure & Operations Best Practices (Repeat Session)

19 October, 2011 (09:30 AM - 10:30 AM)

This roundtable session allows attendees to explore the successful strategies that have been employed to continually optimize cost in I&O while avoiding pitfalls.

Dissecting the Vision of Hybrid Cloud Computing

19 October, 2011 (11:00 AM - 12:00 PM)

IT organizations want hybrid cloud computing because they see it as part of rationalizing and implementing policy-based data center strategies across internal and external data centers. They also desire real-time infrastructure to achieve dynamic data center optimization. This presentation guides on hype versus reality, implementation planning and vendor strategies toward that vision.

Context-Aware Security: Security in a World Where You Don't Control Anything

19 October, 2011 (11:00 AM - 12:00 PM)

Traditional security models are broken and unable to address business demands for cloud computing and consumer devices. A new approach is needed. This presentation explores context-aware security controls and platforms and how these enable adaptive security infrastructure capable of supporting changing demands of the business as well as protecting from changing threats.

The Future of Mobile Application Development: An Intense Transition to Multichannel

19 October, 2011 (11:00 AM - 12:00 PM)

Enterprise investment in content and applications will increase significantly during 2012-2015. At the same time, fragmentation and the emergence of ecosystems will present challenges in addressing the opportunities easily. CIOs need to understand where to place strategic bets on technologies and vendors in mobile/multichannel development.

How to Scale the Enterprise IT Maturity Path

19 October, 2011 (11:00 AM - 12:00 PM)

Enterprise IT maturity is a complex soup of behaviors and capabilities that determine the degree to which an enterprise can strategically benefit from IT. This presentation uses the Gartner ITScore and real accumulated data to provide actionable advice for elevating IT within the enterprise and drive enhanced business results.

Roundtable: Private Cloud Computing Lessons Learned

19 October, 2011 (11:00 AM - 12:00 PM)

This roundtable session allows attendees to explore the successful strategies that have been employed to deliver on private cloud computing while avoiding pitfalls.

Roundtable: Windows 7 Migration Lessons Learned

19 October, 2011 (11:00 AM - 12:00 PM)

Gartner moderates an analyst-user roundtable where clients can share their experiences of their Windows 7 migration.

VMware vs. Microsoft: Competition for the Cloud Infrastructure

19 October, 2011 (01:30 PM - 02:30 PM)

Microsoft has been the dominant force in infrastructure for years, but virtualization and cloud computing have made VMware a strong challenger. Virtualization and VMware are both becoming prevalent in most Microsoft architectures. The competition for infrastructure management, private cloud, cloud infrastructure and platform as a service will define these two vendors for the next five years.

Unified Communications and Collaboration Scenario — Is Leveraging Hybrid Solutions the Key?

19 October, 2011 (01:30 PM - 02:30 PM)

Flexible delivery models enabling users to select the optimal cloud and on-premises mix of communications, messaging and collaboration. However, they also pose technical and organizational challenges for CIOs and planners. As Cisco, Microsoft, IBM, Google, Avaya and others battle it out, enterprises must rethink their vendor relations and business models in order to leverage the opportunity.

Contract Negotiation Clinic: SAP (End-users Only)

19 October, 2011 (01:30 PM - 02:30 PM)

This is an interactive session with a limited number of attendees to discuss negotiating software license agreements with SAP: how to get the best deal and the best terms and conditions.

Magic Quadrant: Wireless LAN Infrastructure, Global

19 October, 2011 (01:30 PM - 01:50 PM)

Gartner reviews the WLAN Magic Quadrant.

MarketScope: Monolithic Frame-Based Disk Arrays

19 October, 2011 (01:30 PM - 01:50 PM)

Monolithic Frame-Based Disk Arrays MarketScope provides a deep analysis on the vendor positioning. Participants are advised on best practices of leveraging this MarketScope while making vendor selections.

Net IT Out: How to Significantly Reduce IT Infrastructure & Operations Costs

19 October, 2011 (01:30 PM - 01:50 PM)

I&O is typically 60% or more of the total enterprise IT budget. Most IT leaders have made significant progress to reduce these costs — but much more remains to be done. In this session, we cover 10 key recommended actions that can reduce I&O costs about 10% over 12 months — and 25% or more within three years.

Net IT Out: Mobile Device Security Assessment — Your Strategy to Manage Chaos

19 October, 2011 (01:30 PM - 01:50 PM)

Mobile devices pose ever-increasing variations, even within a supposedly single platform, bringing business processes into contact with applications and services never anticipated by traditional IT planners. This presentation comprehensively analyzes the attack surface, risks and recommendations across all major consumer smartphone and tablet platforms.

Roundtable: Backup and Recovery Best Practices

19 October, 2011 (01:30 PM - 02:30 PM)

This roundtable session allows attendees to explore the successful strategies that have been employed to deliver on reliable and efficient backup and recovery while avoiding pitfalls.

Workshop: Innovation Margin — Doing More With the Same (REPEAT SESSION)

19 October, 2011 (01:30 PM - 02:45 PM)

Net IT Out: Gartner’s Take on HP

19 October, 2011 (02:00 PM - 02:20 PM)

As the largest provider of IT equipment and services, HP is present in nearly all large organizations. However, HP's position as a strategic provider is not universal and it is important to consider HP's capabilities and direction.

Reshaping Storage infrastructures to Support Virtualization and Big Data Initiatives

20 October, 2011 (08:00 AM - 09:00 AM)

The design point of storage infrastructures is moving past meeting service level agreements and regulatory requirements to supporting an agile compute environment that is increasingly characterized by its use of server, storage and desktop virtualization and analytics software.

Guest Case Study Panel: Real-World Cloud Computing — Examples From the Field

20 October, 2011 (08:00 AM - 09:00 AM)

Over the past few years enterprises have been experimenting with using public cloud infrastructure services and building private cloud infrastructure. Cloud application services (SaaS) have been around even longer. This presentation examines a variety of real-world cloud implementations to identify best practices to ensure appropriate selection and use of cloud computing.

Critical Infrastructure Protection, Smart Grid and Next-Generation Threats

20 October, 2011 (08:00 AM - 09:00 AM)

Critical infrastructure protection (CIP) is a requirement for global industries, including energy and utilities. Recent cyber attacks on those industries have risen dramatically in both scale and sophistication, raising the possibility of a wider threat to national security. Learn how the CIP industry is preparing for these challenges.

Roundtable: Best Practices for Managing Employee-Owned Devices

20 October, 2011 (08:00 AM - 09:00 AM)

As more companies allow employees to bring their own devices to work, IT will need to set rules and processes to support them.

Net IT Out: IT Chargeback — No Longer an Option!

20 October, 2011 (08:30 AM - 08:50 AM)

At one time, rather simple chargeback/allocation schemes could be employed, and many IT organizations deftly side-stepped this highly charged issue. New trends such as cloud computing are forcing IT to take a fresh look here.

iPads and Beyond: Top 10 Business Applications for Tablets

20 October, 2011 (09:30 AM - 10:30 AM)

The tablet computer has finally arrived, and with a difference. The iPad brought to life a new approach centered around Web, application and media consumption, and became a smash success. Tablets have captured the imagination of business leaders, who are using them to bring computing into settings that were not practical or were too cumbersome to use traditional approaches.

Uptime All the Time

20 October, 2011 (09:30 AM - 10:30 AM)

The increasing pace of business demands around-the-clock availability for mission-critical applications. Simultaneously, the percentage of mission-critical applications is growing due to application integration. How can IT meet availability requirements in the face of rapid change? We provide insight into IT governance, architecture and operations required for extreme application availability.

Pocket Power: Directions in Mobile Devices and the Management Challenges Ahead

20 October, 2011 (09:30 AM - 10:30 AM)

Mobile devices including smartphones and tablets now outpace PC shipments. We have transitioned from an age of device necessity to an age of device convince. IT has lost the power to control what users have as prices have dropped. This session focuses on how enterprises must stay ahead of these trends and how to adapt to this new environment.

The Right Way (and the Wrong Way) to Build Identity and Access Management

20 October, 2011 (09:30 AM - 10:30 AM)

Organizations continue to struggle at building and operating effective identity and access management (IAM) systems. This presentation provides a best-practices look at delivering an IAM project and managing identity and access day-to-day, as well as pitfalls and mistakes to avoid when doing so.

Net IT Out: Mobility on Campus … Whose Mobility?

20 October, 2011 (09:30 AM - 09:50 AM)

Campus mobility has a number of facets: networks, security, campus devices, consumer devices owned by students and faculty and a number of systems to access. How will institutions deal with this salad bar of choices?

Roundtable: Cost Reduction in Infrastructure & Operations Best Practices

20 October, 2011 (09:30 AM - 10:30 AM)

This roundtable session allows attendees to explore the successful strategies that have been employed to continually optimize cost in I&O while avoiding pitfalls.

Workshop: Cloud Security — Shield or Vapor?

20 October, 2011 (09:30 AM - 10:45 AM)

This is a debate between two analysts arguing whether cloud security is a shield or a vapor. Cloud is often seen as a shield that relieves enterprises from many — in particular, security — concerns, and puts them onto the cloud providers. Will this be fulfilled, or will the cloud also become an acid vapor, corroding enterprises' IT security, assets, control, ownership and jobs?

CANCELLED: Guest Case Study: Mobility/Bring Your Own Technology in the Enterprise

20 October, 2011 (11:00 AM - 12:00 PM)

This is a case study on mobility or bring your own technology in the enterprise.

Infrastructure Trend: The Evolution of Shrinking Data Centers

20 October, 2011 (11:00 AM - 12:00 PM)

In this session, we will discuss how, through a combination of new technologies and the exploitation of cloud-based services, leading-edge data centers could evolve into environments that are 40% to 60% smaller over the next five years.

The Confluence of Context-Aware Computing and Customer Touch Points

20 October, 2011 (11:00 AM - 12:00 PM)

Guest Case Study: US National Renewable Energy Labs' IT Sustainability Initiatives

20 October, 2011 (11:00 AM - 12:00 PM)

NREL is not only researching renewable energy but has also built and operates a 2,200-employee net zero energy building. Hear from NREL's Chuck Powers on how this was accomplished — especially in its data center.

CANCELLED: Roundtable: Backup and Recovery Best Practices (Repeat Session)

20 October, 2011 (11:00 AM - 12:00 PM)

This roundtable session allows attendees to explore the successful strategies that have been employed to deliver on reliable and efficient backup and recovery while avoiding pitfalls.

Roundtable: High Availability Best Practices

20 October, 2011 (11:00 AM - 12:00 PM)

This roundtable session allows attendees to explore the successful strategies that have been employed to deliver on high availability while avoiding pitfalls.

Roundtable: Macs in the Enterprise — Implementation, Support and Security

20 October, 2011 (11:00 AM - 12:00 PM)

Macintosh workstations (Macs) are increasingly represented in businesses as both supported and personal devices. Apple has made steady improvements in the ability for OSX to work within Window-centric IT shops. Third-party support has also improved as ISVs see better revenue opportunities. This workshop gives companies a road map for making Macs a successful part of the IT life cycle.

Data Center Networking: Preparing for a Virtual World

20 October, 2011 (01:30 PM - 02:30 PM)

As more of the data center is virtualized, the network infrastructure requires a complete redesign to meet new requirements. Today, many organizations are struggling with next steps in modernizing their DC network infrastructure.

Decision Framework for Survivable Mobile Device Policies

20 October, 2011 (01:30 PM - 02:30 PM)

Mobile devices, particularly consumer-level products, have trampled over the well-crafted policies that companies put in place for trusted work systems. Businesses must adapt and quickly, and must learn to prioritize the basic configuration and security policies that they will need to preserve.

Managing Employee-Owned Technology in the Enterprise

20 October, 2011 (01:30 PM - 02:30 PM)

The calls to Gartner regarding the invasion of consumer technologies into the enterprise have increased significantly. Enterprises are finding they have lost the ability to control what technologies are used in business in the face of low-cost mass market products. This session discusses the challenges and recommendations in the use of consumer technology in the enterprise.

Securing Next-Generation Virtualized Data Centers and Private Clouds

20 October, 2011 (01:30 PM - 02:30 PM)

Virtualization and the adoption of cloud computing models will force fundamental changes in information security infrastructure. This presentation discusses best practices for securing virtualized data centers and how security strategies must change as this evolves to private cloud computing models. We also discuss how security can be improved using virtualization and cloud computing models.

Contract Negotiation Clinic: IBM Software (End-users Only)

20 October, 2011 (01:30 PM - 02:30 PM)

Net IT Out: Network Strategies for a Hybrid Cloud World

20 October, 2011 (01:30 PM - 01:50 PM)

As enterprises adopt hybrid cloud environments they will need to change their network strategies. New combinations of MPLs, Internet and Ethernet services will be needed and enterprises will need to virtualize many of the network capabilities that currently deploy in hardware.

Net IT Out: Reimagining Technical Architecture in the Age of Cloud Computing

20 October, 2011 (01:30 PM - 01:50 PM)

Cloud computing and other alternative delivery models for IT capabilities are revolutionizing the practice of technical architecture. Many organizations have increased their leverage of external providers. When service providers do all the supplying, what’s left for the technical architect to do? This session re-imagines technical architecture for this new reality.

Net IT Out: Gartner Total Cost of Ownership for Client Computing

20 October, 2011 (02:00 PM - 02:20 PM)

Do you know how much it costs you to buy and support a PC — virtual or real — on someone’s desk? The costs are higher than you think and drain a huge portion of the IT budget. New ways of delivering client computing to users are now available, but costs involved are often not clear. We compare costs of supporting physical and virtual PCs and smartphones, and we discuss ways to contain TCO.