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Executive Story: London Stock Exchange Group: Before Agents Can Act, the Organization Must Make Sense
Tuesday, 15 September, 2026 / 12:00 PM - 12:30 PM BST
About the Session
What began as a product experiment to connect organisational goals, decisions, evidence and delivery led to a broader discovery about organisational coherence. Join Gareth Faull from London Stock Exchange Group as he explores how product discovery exposed gaps in the connections between goals, products, teams, decisions and work — and why those gaps matter for both people and AI.The central insight: if an organization cannot make sense of its own goals, decisions and actions, AI agents will not resolve that ambiguity. They will operate within it, only faster and at greater scale. This session explores what it might take for organizations to become understandable to themselves before becoming truly agent-enabled.