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CHRO Circle Lunch: Building a Memorable Employee and Customer Experience (Please note that spaces are limited, and participation will be first come, first serve.)
Tuesday, 06 October, 2026 / 12:30 PM - 02:15 PM BST
About the Session
Linda Moir is the former Director of Virgin Atlantic's award winning in-flight service and Head of Event Services at the London 2012 Olympic and Paralympic Games. Linda will share her experiences of leading people to deliver memorable, distinctive customer service. She will talk about the importance of leadership across the organisation and the value of creating a collaborative culture. She will illustrate her talk with real life stories of successes and learnings.