2021 day highlights

While we build the 2022 agenda, explore 2021's tracks built upon our latest research that addressed the challenges most critical to application and software engineering leaders. These key topics kickstarted conversations around priorities and initiatives so that attendees could tackle what was most important to them.

Day # 1

Speakers:

  • Daryl Plummer, Distinguished VP Analyst, Gartner
  • Whit Andrews, Distinguished VP Analyst, Gartner
  • Bill Swanton, Distinguished VP Analyst, Gartner

Sessions:

  • Gartner Opening Keynote: Delivering Resilience Through a Composability Fitness Routine
  • How to Help Software Engineering Teams Modernize Their Application Development Skills
  • How to Optimize Your Application Portfolio to Prepare the Way for the Composable Enterprise

Day #2

Speakers:

  • Joachim Herschmann, Sr Director Analyst, Gartner
  • Mbula Schoen, Director Analyst, Gartner
  • Nick Jones, Distinguished VP Analyst, Gartner

Sessions:

  • Guest Keynote: Creation. Composition. Collaboration — A Conversation with Nile Rodgers
  • Application and Software Engineering Leaders Must Disrupt Their Organizations to Enter the Future of Applications
  • 8 Technology Innovations That Will Disrupt Your Application Strategies
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A look back at 2021's agenda

Tuesday, May 25, 2021 / 01:00 PM - 01:10 PM EDT

Magic Quadrant for Cloud AI Developer Services

Van Baker, VP Analyst, Gartner

There is a wide range of language, vision and automated machine learning services available to developers to incorporate additional capabilities into the enterprise application portfolio. Software engineering leaders need to understand the vendors in this emerging area and how to evaluate the providers of these AI and ML services. This session will present the recently released Cloud AI developer Services Magic Quadrant.

Tuesday, May 25, 2021 / 01:00 PM - 01:15 PM EDT

Magic Quadrant for Digital Experience Platforms

Irina Guseva, Sr Director Analyst, Gartner

Digital Experience Platforms (DXPs) continue to grow as buyers are looking to deliver a wide array of digital experiences to a wide array of audiences, and have emerged as a critical tool for B2C, B2B and B2E digital experience use cases. This session details the most recent Magic Quadrant, which highlights the technologies and providers in the market.

Tuesday, May 25, 2021 / 01:00 PM - 01:15 PM EDT

Magic Quadrant for Enterprise Agile Planning Tools

Bill Blosen, Sr Director Analyst, Gartner

IT and software leaders have been driven by the COVID-19 pandemic to increase the already high adoption rate of agile and enterprise agile planning (EAP) tools. This session will review 17 vendors of EAP tools and the rapidly growing market to help you make the right choice for your organization.

Tuesday, May 25, 2021 / 01:00 PM - 01:15 PM EDT

Magic Quadrant for Enterprise Architecture Tools

Derek Miers, Sr Director Analyst, Gartner

Moving beyond the traditional IT scope, enterprise architecture tools now provide a shared, enterprisewide repository and operating model for change. This short session examines the market forces and leading vendors for such software.

Tuesday, May 25, 2021 / 01:00 PM - 01:15 PM EDT

Magic Quadrant for Enterprise Integration Platform as a Service

Keith Guttridge, Sr Director Analyst, Gartner

Enterprise integration platform as a service (iPaaS) is a second generation, cloud-based integration technology used to connect on-premises, cloud-based, and mobile applications and data. In this session, we discuss how the provider landscape is changing and how you can discern what’s the best iPaaS for you.

Tuesday, May 25, 2021 / 01:00 PM - 01:15 PM EDT

Magic Quadrant for Enterprise Low-Code Application Platforms (LCAP)

Jason Wong, Distinguished VP Analyst, Gartner

Low-code and no-code development is more widely adopted than ever before. Whether it's to gain professional development productivity or enable citizen development practices, LCAPs play a key role in IT. Come learn how application and software engineering leaders can use the Magic Quadrant for enterprise LCAPs to evaluate top vendors.

Tuesday, May 25, 2021 / 01:00 PM - 01:15 PM EDT

Magic Quadrant for Full Life Cycle API Management

Mark O'Neill, VP Analyst, Gartner

API management platforms enable the design, publishing and runtime protection of APIs. Providers of API management platforms range from cloud providers through to focused developer tools vendors. Support for GraphQL, event-driven APIs, service mesh and microservices is now expected alongside support for REST APIs. In this session, we examine the landscape of API management, assessing the options and key use cases.

Tuesday, May 25, 2021 / 01:00 PM - 01:15 PM EDT

Magic Quadrant for Robotic Process Automation

Saikat Ray, Sr Director Analyst, Gartner

Robotic process automation continues to grow its footprint as organizations look for ways to improve operational efficiency and integrate digital business with legacy systems. We examine these market forces and the leading enterprise vendors for such software.

Tuesday, May 25, 2021 / 01:00 PM - 01:15 PM EDT

Magic Quadrant for Strategic Portfolio Management

Daniel Stang, VP Analyst, Gartner

Executing strategic, enterprise-wide investments yielding business value requires strategic portfolio management (SPM) technology. Business, EPMO, and IT leaders need SPM technology to support enterprise-wide strategy-to-execution alignment and adaptation. In this session, you will learn what Strategic Portfolio Management is and why you should care.

Tuesday, May 25, 2021 / 01:30 PM - 01:45 PM EDT

Hype Cycle for Application Architecture and Development

Abhishek Singh, Principal Analyst, Gartner

This short session will explore the different technologies in the Gartner Hype Cycle for Application Architecture and Development, explain the relevant positioning of the technologies and discuss the future aspects for each technology in brief.

Wednesday, May 26, 2021 / 11:00 AM - 11:30 AM EDT

Gartner Opening Keynote: Delivering Resilience Through a Composability Fitness Routine

Daryl Plummer, Distinguished VP Analyst, Gartner

For years, experts have told us that disruption will happen to us all. COVID-19 proved the point and illustrated that the most successful companies figured out how to be resilient and adapt to change. But many were not as fortunate because they could not adapt based on rigid architectures, technologies and culture. This keynote discusses a composability fitness routine that will make any organization more resilient and fit for change.

Wednesday, May 26, 2021 / 11:45 AM - 12:15 PM EDT

Strategic Architecture Roadmap to Composable Future of Applications

Yefim Natis, Distinguished VP Analyst, Gartner

The fundamentals of composable business are rooted in the best practices of today’s leaders. In this session, learn the essentials of composable enterprise architecture. Discover how you are already on the path to the composable future of applications, and learn how to make that path more consistent, efficient and safe.

Wednesday, May 26, 2021 / 11:45 AM - 12:15 PM EDT

Ask the Expert: Technical Insights: Running Applications With Containers, Kubernetes, and Serverless Platforms

Traverse Clayton, Sr Director Analyst, Gartner

Come to this session to ask Gartner experts in cloud-native application development and infrastructure any questions about choosing containers, Kubernetes, or serverless platforms to run applications.

Wednesday, May 26, 2021 / 11:45 AM - 12:15 PM EDT

Cloud Native and Multicloud: Buzzwords or Key Principles for Your Cloud Strategy?

David Smith, Distinguished VP Analyst, Gartner

New concepts such as cloud native and multicloud are increasingly showing up as principles in organizations’ cloud strategies. They can be instrumental in unlocking the power of cloud but they can also further confuse IT leaders. We examine their role in formulating pragmatic cloud strategies.

Wednesday, May 26, 2021 / 11:45 AM - 12:15 PM EDT

How to Help Software Engineering Teams Modernize Their Application Development Skills

Jim Scheibmeir, Director Analyst, Gartner

Digital business endeavors require that teams embrace new skills while strengthening foundational ones. This talk focuses on supporting the modernization of application development skills and helps software engineering leaders to prioritize learning, mitigate the impedance factors, and create a learning climate and culture.

Wednesday, May 26, 2021 / 11:45 AM - 12:15 PM EDT

The Five Habits of Organizations Successful in Artificial Intelligence

Whit Andrews, Distinguished VP Analyst, Gartner

We quizzed organizations who are employing AI and feel they are achieving value from it, and they share some decisions that stand out as particularly effective. Hear what they do about hiring, measuring, conducting POCs and more.

Wednesday, May 26, 2021 / 11:45 AM - 12:15 PM EDT

Total Experience is Your Differentiator in the Digital Experience Economy

Jason Wong, Distinguished VP Analyst, Gartner

Total Experience (TX) is a strategy that creates superior shared experiences by interlinking multiexperience (MX), customer experience (CX), employee experience (EX) and user experience (UX). Organizations need a TX strategy because customer and employee experiences have become more mobile, virtual and distributed, mainly because of COVID-19. TX is more than improving the experience of one constituent — it improves experiences at the intersection of multiple constituents to achieve transformed business outcomes.

Wednesday, May 26, 2021 / 11:45 AM - 12:15 PM EDT

Use Zero-Based Prioritization to Refocus Portfolios on Strategic Business Initiatives

Mbula Schoen, Sr Director Analyst, Gartner

A finite budget for initiatives and a backlog of postponed investments in the pipeline can make it seem impossible to accept any new requests. Yet demands for new initiatives keeps growing. This presentation will discuss how by following the principles of zero-based prioritization, IT leaders can:-
- Clear the portfolio of all current work efforts and define a framework for prioritizing initiatives based on business goals and outcomes
- Rebuild their portfolios and free up scarce resources for investments in new strategic business initiatives.

Wednesday, May 26, 2021 / 11:45 AM - 12:15 PM EDT

Ask the Expert: How to Leverage Automated Testing to Accelerate and Improve Application Development

Joachim Herschmann, Sr Director Analyst, Gartner

Building highly scalable automation for testing their most critical applications is a priority for application &O and software engineering leaders. Join this session to ask questions about how to start and scale your test automation initiatives, what skills and roles to have in blended teams, how to collaborate with your peers in application development and and how to find the right tools.

Wednesday, May 26, 2021 / 11:45 AM - 12:15 PM EDT

Ask the Expert: Technical Insights — Your Integration Questions Answered

Matt Brasier, Sr Director Analyst, Gartner

Application integration is getting more complex every year. Cloud environments, IoT, streaming analytics, microservices architecture and digital process automation are creating new challenges for architects. Integration approaches need to be more agile using self-service integration platforms. Bring your application integration problems and queries, and have them answered by an analyst.

Wednesday, May 26, 2021 / 12:30 PM - 12:50 PM EDT

Appian: Low-code is the Jet Fuel for Application Development

Suvajit Gupta, Executive Vice President, Appian

While businesses need to rapidly build innovative solutions, IT departments often find themselves bogged down with activities that constrain their ability to actually develop them. Low-code development offers a powerful way to change how IT organizations work. This session will discuss how low-code development fuels innovation by improving business/IT collaboration and accelerating development.

Wednesday, May 26, 2021 / 12:30 PM - 12:50 PM EDT

Celigo: 3 Ways to Accelerate Digital Transformation & Drive IT-Business Collaboration

Lisa Lorenz, Marketing Programs Coordinator, Celigo

Matt Graney, VP Product Management, Celigo

Want to drive digital transformation faster? With fewer resources? During this session we’ll discuss modern strategies that companies of any size or in any phase of transformation can leverage to drive value faster and with less friction. The pace of change will continue to accelerate, putting more pressure on you and your teams. This session is designed to deliver actionable steps for building agility and winning in the digital world.

Wednesday, May 26, 2021 / 12:30 PM - 12:50 PM EDT

Mendix: From Evaluation to (Legacy) Modernization: An Enterprise Guide to Low-Code

Miroslav Samoilenko, Director of Integration Architecture, Trane Technologies

Eric Tieniber, Senior Solutions Engineer, Mendix

Evaluating a low-code platform requires a balance between both your immediate business needs and your long-term vision. In this discussion with Trane Technologies, you will see what successful low-code implementation looks like at scale in a global enterprise. Leave with a set of key criteria to evaluate platforms and first project fit so that you can start building a more flexible future for your enterprise with low-code.

Wednesday, May 26, 2021 / 12:30 PM - 12:50 PM EDT

TIBCO: How to Build a Composable Business

Derek Birdsong, Product Marketing Manager, TIBCO

In the digital world, the pace of change is accelerating. Large enterprises must adapt and respond faster than ever; business & IT increasingly working together to deliver digital strategy the technology capabilities needed to facilitate this collaboration must also evolve. Learn how digital business can prepare for the era of Composable Business, which promises to deliver the “building block” experience for developers & non-technical users.

Wednesday, May 26, 2021 / 12:30 PM - 12:50 PM EDT

Auth0: Business Customer Identity Simplified

Without evolving and streamlining your approach to your business customer identities it becomes impossible to deliver smart, trusted experiences that deliver value. Today’s SaaS and B2B products require a lot of work to enable Identity Access Management (IAM) and take on client-specific requirements. Join this session to learn how you can simply and securely transform your approach to customer identity to improve the customer experience.

Wednesday, May 26, 2021 / 12:30 PM - 12:50 PM EDT

MuleSoft: Modernize Your Microservice Communications with Event-Driven APIs

Varun Krovvidi, Product Marketing Manager, Salesforce

Can your current API ecosystem support real-time customer experiences at scale? Learn how to evolve a more responsive digital business with Event-driven APIs.

Wednesday, May 26, 2021 / 12:30 PM - 01:15 PM EDT

Roundtable: The What and How of Low-Code: Use Cases and Best Practices for Citizen Development, Moderated by ServiceNow, Inc.

Mark Tognetti, Now Platform Transformation Leader, ServiceNow

GREGG ALDANA, Director, Platform Innovation Developmen, ServiceNow

You are sold on low-code and want to get a head start on citizen development. But what to build and how? Join our expert low-code practitioners in a discussion around topics that are top of mind for low-code success. We will jointly explore what business use cases are a good fit for low-code, what lines of business/departments can benefit most from empowering citizen developers, how to recruit and incentivize citizen developers, and much more.

Wednesday, May 26, 2021 / 12:30 PM - 01:15 PM EDT

Roundtable: How to Modernize Your Integration & APIs for Pandemic Requirements, Moderated by Boomi

Ram Menon, Product Management, Boomi, Inc.

Gain insights from peers who are facing similar pandemic-driven business process requirements in this roundtable session facilitated by Ram Menon, Boomi Product Manager. Hear how others are adding more self-service, facilitating new work from home requirements, managing changes in brick & mortar retail, delivering new healthcare and privacy initiatives…The topics are up to you and your peers. We look forward to seeing you there!

Wednesday, May 26, 2021 / 12:50 PM - 01:05 PM EDT

Product Demo by Okta: The New Developer Experience at Okta

Jeff Taylor, Senior Product Manager, Developer Experi, Okta

In this demo-heavy session, we will introduce the New Developer Edition and explore how Okta has made it easier for all developers to secure apps, protect APIs, and plug into DevOps automation. Join us as we show you the next generation of Auth tooling.

Wednesday, May 26, 2021 / 12:50 PM - 01:05 PM EDT

Product Demo by Google Cloud: Application Innovation for Technical and Non-Technical Developers

Ruben Gonzalez, Customer Engineer, Google

David Mehi, Solutions Architect, Google

The new era of application innovation relies in large part on APIs. In this demo session, you’ll learn how Apigee can help you drive the development of applications to harness valuable data and deliver modern experiences. You’ll also see how you can leverage those same APIs to empower non-technical workers to quickly build data-driven applications without writing a single line of code with AppSheet.

Wednesday, May 26, 2021 / 01:15 PM - 01:45 PM EDT

The Next Evolution of Enterprise Applications

Patrick Connaughton, Sr Director Analyst, Gartner

This session will explore how enterprise applications like ERP, finance and procurement will evolve over the next three to five years, and how each trend will impact the way companies select, negotiate, implement and maintain these solutions.

Wednesday, May 26, 2021 / 01:15 PM - 01:45 PM EDT

AI Engineering: How to Propel AI From Prototypes to Scalable Value Generators

Erick Brethenoux, VP Analyst, Gartner

AI engineering brings together various disciplines from across the organization to tame the AI hype, while providing a clearer path to value when operationalizing the combination of multiple AI techniques (including ModelOps). AI engineering also includes responsible AI, dealing with risk, trust, transparency, ethics, fairness and accountability. A sound AI engineering practice will increase organizations’ ability to move AI projects beyond pilots and prototypes into production, overcoming fatigue and skepticism, repositioning AI as a transformative and differentiating technology.

Wednesday, May 26, 2021 / 01:15 PM - 01:45 PM EDT

How to Optimize Your Application Portfolio to Prepare the Way for the Composable Enterprise

Bill Swanton, Distinguished VP Analyst, Gartner

Your new applications for digital business and customer experiences will be composed from packaged business capabilities. But these new capabilities will need to work with your existing application portfolio, which can't be replaced quickly. This session will explore the techniques for short-term integration and long-term modernization of your portfolio.

Wednesday, May 26, 2021 / 01:15 PM - 01:45 PM EDT

Leading Customer Experience in a Composable World

Don Scheibenreif, Distinguished VP Analyst, Gartner

Composable Business represents exciting opportunities for organizations to enhance their Customer Experience efforts. We believe organizations need to continue to stay agile and flexible in their approach to customers over the next 12 months. In this presentation we’ll discuss each of the three building blocks of composable business: what it is, how it will impact CX, and what you can do as a technology leader to move forward.

Wednesday, May 26, 2021 / 01:15 PM - 01:45 PM EDT

Pave the Road to the Future of Application Development With Business Architecture

Marcus Blosch, VP Analyst, Gartner

Bridging the gap between business and IT to build a resilient enterprise with composable applications starts with business architecture. By using business architecture, application and business solutions leaders can focus on building adaptive applications that target changing business outcomes. In this session, we will examine why and how to use business architecture to design and build adaptive applications that link business strategy to technical execution at speed and scale.

Wednesday, May 26, 2021 / 01:15 PM - 01:45 PM EDT

Software Engineering Strategies for Packaged Business Applications

Massimo Pezzini, Distinguished VP Analyst, Gartner

The common sense is that there is no software engineering activity associated with packaged business application initiative. Nothing could be farther from the truth: these packaged applications must be extended to fill functional gaps, integrated with other systems and participate in composable business applications. This session will cover how application leaders responsible for SaaS and traditional business application delivery should strategically address these challenges.

Wednesday, May 26, 2021 / 01:15 PM - 01:45 PM EDT

Senior Leadership Circle: Ask the Expert: Hone Your Organizational Change Leadership Skills

Elise Olding, VP Analyst, Gartner

Come to this session with your questions about leaders' role in organizational change. What are essential skills you will need. What are the actions an effective executive sponsor takes? How much time is allocated to these activities? How can organizational change skills foster agility in your enterprise? These are some of the questions we can explore. Have your tough questions ready!

Wednesday, May 26, 2021 / 01:15 PM - 01:45 PM EDT

Ask the Expert: Building High Performing Agile Teams

Akis Sklavounakis, Sr Director Analyst, Gartner

Building high performing agile teams is a critical priority for application and software engineering leaders. Join this session to ask questions about what roles to have in agile teams, how to find the right people for agile teams and what is the number one predictor of high performance?

Wednesday, May 26, 2021 / 01:15 PM - 01:45 PM EDT

Ask The Expert: Avoiding Common Obstacles in the Way of a Successful PMO

Lars Mieritz, VP, Advisory, Gartner

Anyone establishing or leading a PMO to support and improve the delivery of business outcomes is only too aware of the high failure rate of PMOs. This session offers a forum to explore questions such as: How do I best sell PMO to senior executives? What are the key PMO roles and functions? How do I maintain PMO relevance? What is the ideal PMO size? How do I best show PMO value?, and avoid common obstacles to PMO success.

Wednesday, May 26, 2021 / 01:15 PM - 01:45 PM EDT

Teach Your Applications the Art of Self-Defense

Dionisio Zumerle, VP Analyst, Gartner

Protecting new types of applications, such as single page applications, mobile apps and APIs, with conventional defenses is leading organizations to security failures. An example is the recent wave of web skimming Magecart attacks. This session will show how security strategies and tools can be used to protect the applications of the future from the inside.

Wednesday, May 26, 2021 / 02:00 PM - 02:20 PM EDT

Boomi: Modernize Integration for Your Digital Transformation Integrated Experiences

Bruce Tierney, VP of Product Marketing, Boomi, Inc.

Chad Ghosn, CTO, Ammex Inc.

In this session, you will learn how to start your “Integrated Experience” digital transformation journey at any entry point such as application integration, modern low-code workflow automation, data integration, and API management. Hear from Boomi customer AMMEX on how they used Boomi to manage a 10X increase in PPE orders through 2020. As your requirements grow over time, expand your solution in a single unified platform.

Wednesday, May 26, 2021 / 02:00 PM - 02:20 PM EDT

IBM: IT and business leaders embrace digital transformation with modern B2B systems

Vijay Pandiarajan, Director, Product Management, IBM Sterling, IBM

Accelerating digital transformation is impossible without modernizing your B2B integration and file transfer environment. Unpredictable events and evolving business requirements make it harder to keep pace with innovative and emerging technologies.

Listen to this session to learn how IT and business leaders are achieving positive business outcomes with smarter B2B collaboration solutions.

Wednesday, May 26, 2021 / 02:00 PM - 02:20 PM EDT

Informatica: Building a Composable Enterprise Architecture through Integration

Brad Foust, AVP, Software Development, National Interstate Insurance Company

Does this sound familiar? Facing aging infrastructure, monolithic and siloed applications, and too many demands from different business units (not to mention a new CIO and an appetite for acquisitions), National Interstate Insurance had to modernize and evolve. Come hear this compelling story from the enterprise architect who made it all work– and learn about the tools, approaches, and technologies that were used to achieve success.

Wednesday, May 26, 2021 / 02:00 PM - 02:20 PM EDT

LaunchDarkly: Go Faster, Be Safer: Release Velocity and Psychological Safety

Heidi Waterhouse, Transformation Advocate, LaunchDarkly

We often think about speed and danger as being closely related, but we now have empirical proof that faster, smaller releases tend to cause fewer outages and less downtime for our software systems. How can we take that understanding and use it to build systems that allow for the fallibility of humans and systems? What makes speed safer, and how can teams support each other with successful failures?

Wednesday, May 26, 2021 / 02:00 PM - 02:20 PM EDT

ServiceNow: Build Apps Fast and Deliver at Scale on Low-Code Innovation Platform

Josh Kahn, SVP, Creator Workflow Products, ServiceNow

Ande Johnson, Senior Director of Digital Workplace, Jabil

Today's new ways of working require innovative thinking around technology platforms to drive changes quickly and smoothly across functions and departments. This session explores the latest low-code innovations to uniquely automate work, so organizations can build digital workflows quickly and deploy them at scale while fueling adoption with experiences users love. Join us to learn how you can create low-code workflows fast and deliver them to your users with delightful experiences.

Wednesday, May 26, 2021 / 02:00 PM - 02:20 PM EDT

Software AG: From Team Collaboration to Transformation at Cisco Webex

One challenge facing SaaS applications is the need to integrate data and applications. Using multiple APIs to connect and integrate them within your product slows time to market. Embedded iPaaS makes in-app integrations for your products faster and easier without the need to constantly monitor API changes. See how Cisco has enabled users to eliminate app-switching by integrating Webex with tools they use every day.

Wednesday, May 26, 2021 / 02:00 PM - 02:45 PM EDT

Roundtable: Deep Monitoring through Observability, Moderated by Splunk, Inc.

Dave McAllister, Sr Technical Evangelist, Splunk

With a complex world of cloud-native applications, we need observability. Observability goes beyond simple monitoring to give you operational insight, leading to shorter incidents, fewer quality problems, a better product, and happier customers. How do we get deep monitoring to observability? What are the differences we need to consider? Can observability move us to an active response state? Let’s talk about how observability extends monitoring.

Wednesday, May 26, 2021 / 02:00 PM - 02:45 PM EDT

Roundtable: Event-Driven APIs for a Composable Enterprise: The Why, What and How, Moderated by MuleSoft

Varun Krovvidi, Product Marketing Manager, Salesforce

The surge in adoption of microservices and upcoming digital trends made events ubiquitous and indispensable. Application leaders need to evolve their integration strategy to encompass synchronous and asynchronous capabilities. Join this session to discuss tips and tactics for augmenting your existing architecture with event-driven APIs.

Wednesday, May 26, 2021 / 02:20 PM - 02:35 PM EDT

Product Demo by Lightbend: Why Your Next API Is Going To Be A Stateful Serverless API

Lightbend introduces Akka Serverless. Develop high performance, low latency stateful APIs (those requiring a database) in a zero-ops, zero-infrastructure way that enables teams to focus on the value-add of business logic, as opposed to frameworks and infrastructure. In this talk, Lightbend will highlight challenges facing teams and how they can use serverless to maximize their focus on API logic.

Wednesday, May 26, 2021 / 02:20 PM - 02:35 PM EDT

Product Demo by Lucid: Effective Collaboration in Lucidspark

The future of work has arrived. As product development teams have shifted to working remotely, we’ve had to adjust our processes, communication, and culture. See how Lucidspark's virtual whiteboard solution can help you to effectively drive real-time collaboration across your distributed teams.

Wednesday, May 26, 2021 / 02:45 PM - 03:15 PM EDT

Crisis Fatigue, Psychological Safety and Resilience

Mary Mesaglio, Managing Vice President, Gartner

It’s not just you. Everyone’s exhausted. COVID-19 has robbed us of daily routines, celebrating milestones, hugging loved ones, taking trips and vaccines aren’t the quick fix we thought they would be. But you still have work to do. So, how do you keep your team focused and motivated when it all feels like a slog? This session focuses on tactics you can implement immediately to combat fatigue and stay resilient.

Wednesday, May 26, 2021 / 02:45 PM - 03:15 PM EDT

Strategic Roadmap to the Language-Enabled Enterprise

Anthony Mullen, Sr Director Analyst, Gartner

Ad hoc POCs across a zoo of natural language vendors create cognitive debt and a broken information architecture that will be difficult to recover from. Application and Software Engineering Leaders are challenged
with
1) Rapid technology changes in Natural Language and confusion over the vendor landscape
2) Reusing training data and natural language capabilities outside of narrowly constrained solutions
3) Unlocking the skills of staff and knowledge workers to develop, train and maintain systems.

This session will show Enterprises how to shift from tactical to strategic use of Natural language to ensure greater portability of language assets and models. To solve key business challenges and deliver natural-language-enabled enterprises, application leaders must see Natural Language solutions as a collective, fundamental whole.

Wednesday, May 26, 2021 / 02:45 PM - 03:15 PM EDT

Technical Insights: Where Agile Development Meets Software Architecture

Kirk Knoernschild, VP Analyst, Gartner

Agile methods offer little software architecture advice. Yet, most agree that a resilient and maintainable software architecture is imperative. Additionally, speeding software delivery and increasing software quality require more than process improvement; it also requires adopting modern architecture paradigms. Increasing development and delivery agility requires us to also increase architectural agility.

This session addresses the following key issues:
• How is agile architecture different from traditional approaches to software architecture?
• What are necessary skills of an agile software architect?
• What practices are necessary for agile software architecture?

Wednesday, May 26, 2021 / 02:45 PM - 03:15 PM EDT

The Evolving Role of Application Megavendors in a Composable Business

Dennis Gaughan, Distinguished VP Analyst, Gartner

As organizations embrace composable business, they need to rethink their approach to delivering modern adaptable applications. For many, this means rethinking their strategy and relationship with the major application vendors. This session will look at how the different megavendors are helping (or not) accelerate their customers journey towards composable business.

Wednesday, May 26, 2021 / 02:45 PM - 03:15 PM EDT

Using Collaboration and Engagement to Scale Digital Experience Strategies

Derek Miers, Sr Director Analyst, Gartner

Designing and delivering innovative outcomes, different processes, and fundamentally new experiences is a real challenge — especially when you need to do this at scale and your organizational processes, systems and culture are rooted in the past. The session will help:
• Develop sublime experiences by breaking the mold and reworking problems outside-in.
• Build engagement and commitment across the enterprise with design thinking and co-creation.
• Scale change without losing momentum.

Wednesday, May 26, 2021 / 02:45 PM - 03:15 PM EDT

When Should You Use Microservices?

Anne Thomas, Distinguished VP Analyst, Gartner

Microservices are awesome, right? So why are people abandoning this architecture? It turns out that microservices architecture isn't always the best option. This session discusses when development teams should adopt microservices and when they shouldn't.

Wednesday, May 26, 2021 / 02:45 PM - 03:15 PM EDT

AI-Augmented Software Development: Can Robots Write Code Yet?

Neil Barton, VP Analyst, Gartner

Emerging technology for AI-Augmented Software Development such as OpenAI’s GPT-3 means that as much as 70% of software development can be automated. This is potentially game-changing for software engineering leaders in the way they manage their people and processes.
This session examines:
• What recent innovations have emerged in AI-augmented software development?
• How can software engineering leaders verify the capabilities of this new technology?
• What must change in the way we manage software engineering to get the best from these new technologies?

Wednesday, May 26, 2021 / 02:45 PM - 03:30 PM EDT

Workshop: Optimize Risk, Value and Cost in a Business Context to Prioritize Portfolio Investments

Anthony Henderson, Sr Director Analyst, Gartner

This workshop focuses on applying Gartner’s risk, value and cost optimization model to drive more timely investment decisions. At the end of this workshop you will have:
- Sharpened your business acumen and alignment to business outcomes.
- Customized narrative to work more effectively with your business executives.
- Customized framework for enabling credible and defensible business decisions to optimize investments and business outcomes.

Wednesday, May 26, 2021 / 02:45 PM - 03:30 PM EDT

Roundtable: Bridging the Gap Between IT and the Business for Customer Experience and CRM Programs

Tad Travis, VP Analyst, Gartner

Gene Alvarez, Distinguished VP Analyst, Gartner

The rise of citizen development and imperatives to improve customer experience are opportunities for IT and business departments to transform their service delivery practices. Join this session to meet with peers who are changing their CX and CRM application delivery practices to support total experience objectives.

Wednesday, May 26, 2021 / 02:45 PM - 03:30 PM EDT

Workshop: How to Identify the Right Use Case for Your AI Project

Whit Andrews, Distinguished VP Analyst, Gartner

Figuring out the right use case for your organization is often the key to successful AI implementation. In this workshop, we will explore how to identify the right use case for your situation and apply that to overall changing business dynamics across the value chain.

Wednesday, May 26, 2021 / 03:15 PM - 03:30 PM EDT

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Wednesday, May 26, 2021 / 03:30 PM - 04:00 PM EDT

API Security: How to protect Your Organization From "Leaky APIs"

Mark O'Neill, VP Analyst, Gartner

Attacks and data breaches involving poorly secured APIs are increasing in frequency. API protection strategies include the use of API gateways, web application firewalls, access management, as well as specialist API security tools. As well as runtime protection, security should be applied to APIs at design time, including API security testing. In this session, we cover API security best practices

Wednesday, May 26, 2021 / 03:30 PM - 04:00 PM EDT

Future-Proof Your Tech Stack With a Composable DXP

Irina Guseva, Sr Director Analyst, Gartner

Application leaders can not meet market needs or business objectives with monolithic digital experience platforms and must update tech stacks, decompose monoliths and deliver task-oriented capabilities. To future-proof the stack, a composable DXP must be used to deliver composable user experiences. In this session, you will learn what a composable DXP is, why you need it and how to start.

Wednesday, May 26, 2021 / 03:30 PM - 04:00 PM EDT

Innovating with IoT: Practical Strategies and Policies for Composable Applications

Alfonso Velosa, VP Analyst, Gartner

The Internet of Things (IoT) is a pivotal contributor to the future composable enterprise. This session explores business opportunities and challenges, technology underpinnings and practical steps for application and IT leaders to drive their IT roadmap and support the business. Elements include:
Business roadmap with reference examples
Technology building blocks
Practical strategies and policies

Wednesday, May 26, 2021 / 03:30 PM - 04:00 PM EDT

IT-Business "Fusion" Teams and How They Can Deliver Innovation

Michael Wodka, VP, Team Manager, Gartner

Multidisciplinary digital business teams—or “fusion teams”—are critical to success in digital transformation but often struggle in delivering innovation. This session offers examples of how to enable fusion teams to innovate by tailoring IT support to their unique needs.

Wednesday, May 26, 2021 / 03:30 PM - 04:00 PM EDT

Reengineering the Decision — How Data and Analytics Drive Better, Smarter Business Decisions

Andrew White, Distinguished VP Analyst, Gartner

This research explores the methods and practices by which data and analytics (D&A) is being used to help business leaders and their teams exploit business moments by reengineering how they take decisions. This is a perfect complement to a composable future and provides a roadmap to further integrate D&A and applications.
- The struggle with decision making
- How to reengineer your organization's decision taking process
- Where and how to leverage D&A in your application strategy

Wednesday, May 26, 2021 / 03:30 PM - 04:00 PM EDT

Technical Insights: A Modern Approach to Integration

Matt Brasier, Sr Director Analyst, Gartner

For many organizations, their integration delivery has not kept pace with the demands of the business. Agile software development, cloud services and new architectures all need integrating to deliver an end-to-end digital business but traditional models of specialist teams using a complex ESB or ETL tool cannot cope. This session will address the questions:
What does an agile integration delivery organization look like?
How do you build, manage and govern a diverse integration environment?

Wednesday, May 26, 2021 / 03:30 PM - 04:00 PM EDT

Ask the Expert: Technical Insights: API Gateway vs. Ingress gateway vs. Service Mesh. Which Should You Use?

Steve Deng, Sr Director Analyst, Gartner

With the arrival of service mesh and container orchestration platforms such as Kubernetes, you have more options to protect, govern, and manage your APIs and services. Come get unbiased expert help in choosing between API gateways, ingress gateway and service mesh.

Wednesday, May 26, 2021 / 03:30 PM - 04:00 PM EDT

Ask the Expert: How to Navigate the Roadmap to Composable Future of Applications

Yefim Natis, Distinguished VP Analyst, Gartner

Once you are determined to build composable applications and strengthen the resilience of your business — you will need to understand what good looks like in composable enterprise. In this Q&A session learn how to assess, then plan, and track your journey to top-rated composability, agility and resilience.

Wednesday, May 26, 2021 / 03:30 PM - 05:15 PM EDT

Research Discussion for Applications Leaders: Resourcing Models for Responsive Product Management

Kristin Mettraux, VP, Research, Gartner

Miles Gibson, VP, Research, Gartner

The product management model requires new resourcing models to achieve its promise of improved business and customer outcomes. This session, designed specifically for Heads of Applications and Software Engineering, will feature real-world case studies from Autodesk and Hilton and peer discussion on:
- What does the journey to successfully implementing a product management model look like?
- How do we balance resource efficiency and stability in product teams?
- How do we enable product teams to quickly understand and respond to customer needs?

Wednesday, May 26, 2021 / 04:15 PM - 04:45 PM EDT

Peer Conversation: Women in Tech - Moving Away from the Imposter Syndrome Narrative, Moderated by Google Cloud

Aparna Sinha, Director of Product Management, Google C, GOOGLE INC

Imposter syndrome: Catchy buzzword or serious prognosis? Join this discussion on what it means to be a woman in tech in the age where “imposter syndrome” seems to be disproportionately centered on women. The conversation will invite attendees to share their experience with the popular term and solicit ideas for reframing the narrative. All identities and opinions welcome; participation is strongly encouraged.

Wednesday, May 26, 2021 / 04:15 PM - 04:45 PM EDT

Peer Conversation: Top Applications and Software Engineering Challenges Facing Public Sector

Bill Blosen, Sr Director Analyst, Gartner

Working in the public sector presents unique challenges and requirements for applications and software engineering leaders. Join this lightly facilitated session to share your experiences and ideas with your public sector peers.

Wednesday, May 26, 2021 / 04:15 PM - 04:45 PM EDT

Peer Conversation: Top Challenges for Software Engineering Leaders

Arun Batchu, Sr Director Analyst, Gartner

Software engineering leaders face many challenges. There is growing pressure to design and build applications faster using secure and highly available systems. At the same time, software engineering leaders must transform themselves and their organization's culture to be agile and product-focused. They must accomplish this in a competitive environment for talent, in a fast-evolving landscape. Join this lightly facilitated session to share your challenges, experiences, and ideas with your peers.

Thursday, May 27, 2021 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Top Applications and Software Engineering Challenges Facing Banking Organizations

Wan Fui Chan, Sr Director Analyst, Gartner

Working in the banking sector presents unique challenges and requirements for applications and software engineering leaders. Join this lightly facilitated session to share your experiences and ideas with your banking peers.

Thursday, May 27, 2021 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Diversity, Equity and Inclusion Champions

Bettina Tratz-Ryan, VP Analyst, Gartner

Employees expect conscious action and policy from their organizations amid heightened social and political movements. In this session, share your experiences of championing diversity, equity and inclusion in your organization — what barriers have you faced, what successes have you had? This is an interactive session, we’ll ask that you turn your cameras on and come ready to share with your peers!

Thursday, May 27, 2021 / 10:15 AM - 10:45 AM EDT

Peer Conversation: Top Challenges for Application Integration Managers

Keith Guttridge, Sr Director Analyst, Gartner

Application portfolios are changing faster than ever before, yet many need integrating to provide their full value. Join this lightly facilitated session to share your application integration experiences with your peers.

Thursday, May 27, 2021 / 10:15 AM - 10:45 AM EDT

Peer Conversations: Midsized Enterprises: Your Top Take-Aways From Day 1 of the Virtual Conference

Alexander Buschek, Sr Director Analyst, Gartner

Working in the midsized enterprise sector presents a unique set challenges and requirements for applications and software engineering leaders. Was there a key “AHA” moment or moments for you during the event so far? Compare notes and share your top take-aways with your MSE peers.

Thursday, May 27, 2021 / 11:00 AM - 11:35 AM EDT

Guest Keynote: Creation. Composition. Collaboration — A Conversation with Nile Rodgers

Nile Rodgers, GRAMMY-winning, Rock And Roll Hall Of Fame, Songwriters Hall Of Fame inductee artist, composer, and producer,

Nile Rodgers is a Grammy Award-winning musician, composer, arranger, guitarist and co-founder of the band CHIC. He is one of the most influential producers in the history of popular music and has produced some of the biggest hits in the careers of Madonna, David Bowie, Duran Duran, Diana Ross and Daft Punk. In this keynote interview, Nile will discuss his 50 year career in music and the lessons he’s learned along the way about collaboration, composition, change, agility, cultural diversity, trendspotting and technology. This is a unique opportunity to hear from a cultural icon and music innovator.

Thursday, May 27, 2021 / 11:45 AM - 12:15 PM EDT

Application and Software Engineering Leaders Must Disrupt Their Organizations to Enter the Future of Applications

Matthew Hotle, Distinguished VP, Advisory, Gartner

The new composable business will require a radically different way of delivering software at the speed of business. Traditional application and software engineering functions will be displaced, emerging wherever they’re needed within the business. Hierarchical, command and control governance and management practices must give way to situational governance and servant leadership. We will discuss the drivers for this radical shift, and how we believe application and software engineering leaders must prepare.

Thursday, May 27, 2021 / 11:45 AM - 12:15 PM EDT

Digital Workplace Frameworks Unify Your Disconnected Employee Technologies

Gene Phifer, Distinguished VP Analyst, Gartner

Digital workplace and employee experience technologies are generally disconnected, siloed solutions, leading to inefficiency, quality issues, lack of agility, and employee dissatisfaction. Application leaders are looking for something to deliver a unified and holistic solution set, and the architectural framework of a digital workplace framework will be the key.

Thursday, May 27, 2021 / 11:45 AM - 12:15 PM EDT

How to Succeed With Code-Based Approaches to Integration

Keith Guttridge, Sr Director Analyst, Gartner

Developers want to use simpler code-based integration, but application leaders responsible for integration fear its impact on production stability. To safely support this approach, they must define a clear domain architecture, categorize integration patterns and govern when it can be used.

Thursday, May 27, 2021 / 11:45 AM - 12:15 PM EDT

Technical Insights: Get a Grip — How to Govern Services, APIs and Events Without Killing Productivity

Gary Olliffe, Distinguished VP Analyst, Gartner

Microservices, APIs, event-driven architecture, APIs, cloud-native architectures, modern software, and application delivery are fluid, continuous and distributed. But to be sustainable and to enable composition, your organization needs a to govern this output in a way that enables productivity, embraces automation and self-service as well as encourages participation and sharing in near real-time, all while protecting itself from unintended consequences.

Thursday, May 27, 2021 / 11:45 AM - 12:15 PM EDT

Top 5 Priorities for Managing AI Risk Within Gartner’s MOST Framework

Avivah Litan, Distinguished VP Analyst, Gartner

We present Gartner's MOST framework for Managing AI Risk and a roadmap on the top five priorities within. MOST covers model operations, security and trustworthiness for AI.

a) What are the various components of an AI risk management program?
b) Who should manage our AI risk management program?
c) What are the top five priorities for AI risk management and what existing tools can help us?

Thursday, May 27, 2021 / 11:45 AM - 12:15 PM EDT

Driving Business Outcome Measures in Managed Services Engagements

Peter Adamo, Sr Director Analyst, Gartner

Traditional IT performance measures are insufficient for organizations focused on driving business outcomes. Here are three steps for IT and business leaders seeking greater value:
• Understand business outcomes
• How to define them
• Your role as a business application leader

Thursday, May 27, 2021 / 11:45 AM - 12:15 PM EDT

Ask the Expert: What Application Leaders Need To Know About Customer Experience

Michael Chiu, VP Analyst, Gartner

This session will answer questions about the basics of customer experience initiatives including what it is, measuring it, getting your organization started on it, understanding your customers, and other topics foundational to customer experience. It will explain some of the key customer experience tools like personas and customer journey maps, and will illustrate “what good looks like” for them and others.

Thursday, May 27, 2021 / 11:45 AM - 12:15 PM EDT

Use SAFe Lean Portfolio Management to Adopt Composable Thinking

Lorri Callahan, Sr Director Analyst, Gartner

Organizations are turning to the Scaled Agile Framework to efficiently manage costs. Early wins from pilot agile teams create momentum to expand them and organizations realize additional structure is needed to optimize their use. We will address what PPM leaders must do to transition to LPM including:
• What are the new required roles?
• How do our portfolio management processes change?
• How is governance achieved?

Thursday, May 27, 2021 / 11:45 AM - 12:30 PM EDT

Workshop: How to Achieve the “Composable Enterprise” Using a Composable Architecture

Christian Lundsson, Expert Partner, Practice, Gartner

Ernst Rampen, Expert Partner, Practice, Gartner

Composable, service oriented and event driven micro services has been the remedy to many application architectural problems, but few organizations have achieved a truly composable and flexible architecture. This workshop covers key strategies that are based on observations (both successful and not so successful) from Gartner's consulting clients in service design, approach to processes and information management. 

Thursday, May 27, 2021 / 11:45 AM - 12:30 PM EDT

Workshop: Influencing Stakeholders in a Virtual World

Rob Geraghty, Executive Coach, Expert in Influence and Presenting

Diane Wilkinson, Executive Coach and Expert Influencer, The Wow Factor

Influencing stakeholders is hard work at the best of times. Right now it just got harder as you now need to influence through Teams and WebEx. How do you persuade someone of your point of view when they aren’t in the same room as you? In this session, you'll learn six principles of how to influence your stakeholders. And we’ll specifically talk about how you can use these in a virtual world where your stakeholders are at the other end of a webcam. Armed with these tools you'll feel more capable to influence board members, customers and your own team.

Thursday, May 27, 2021 / 12:15 PM - 12:30 PM EDT

Share Your Feedback

Before the end of your experience with us, we would appreciate your feedback on the conference. Upon completion of the Overall Conference survey, you will be eligible for a chance to win one of three Apple iPhone 12 Pro phones.

Thursday, May 27, 2021 / 12:30 PM - 12:50 PM EDT

Axway: Enabling Innovative Digital Experiences with World Class APIs

Marc Patterson, Lead Enterprise Architect, HM Health Solutions

Erik Wilde, Catalyst, Axway

Every industry is becoming more and more competitive. Organizations are struggling to provide exceptional digital experiences to customers while managing development costs. In this 20-minute fireside chat with Axway, you will learn how HM Health Solutions has developed leading-edge digital services to attract and retain customers and boost their competitiveness.

Thursday, May 27, 2021 / 12:30 PM - 12:50 PM EDT

Google Cloud: How Wells Fargo Powered Digital Experiences with APIs

Ranganathan Kanchi, CTO, Wells Fargo

Carol Crowe, CSM, Google

To reach customers where they are, Wells Fargo uses APIs to extend banking products and services through an open banking platform. APIs serve as a channel across the company’s business lines and enable partners to provide value-added financial solutions that also augment their businesses.

Join us for a fireside chat to hear how Wells Fargo uses APIs to provide streamlined digital experiences to customers and to prepare to handle 5X YoY growth.

Thursday, May 27, 2021 / 12:30 PM - 12:50 PM EDT

Solace: Build Composable Applications with ‘Event API Products’

Jonathan Schabowsky, Sr.Architect, Solace

To build event-driven composable business applications we need to start treating events like products: exposing them the way we expose APIs, designing the developer experience to deliver long-term value. This session will present a methodology to design and manage the full life-cycle of events, and to create ‘event API products’ so that the most valuable events can be leveraged in your composable applications.

Thursday, May 27, 2021 / 12:30 PM - 12:50 PM EDT

Splunk Inc.: Observability and Monitoring in the Digital Transformation Era

Dave McAllister, Sr Technical Evangelist, Splunk

Digital transformation is changing monitoring. From workloads running in clouds, apps evolving to microservices, to adopting a DevOps culture, your job is more complex. While this improves organizational agility, keeping an eye on things is more challenging, and observability provides the insights to find and solve the “unknown unknowns.” In this session, you’ll learn how observability powers monitoring, and why full-stack information is important.

Thursday, May 27, 2021 / 12:30 PM - 12:50 PM EDT

Tidelift: Open Source Software Supply Chain Management and Security in the Wake of SolarWinds

Donald Fischer, CEO and Co-Founder, Tidelift

Software supply chain attacks are rising in both open source and in proprietary software. This session will brief app development leaders on the state of software supply chain security, including an overview of common vulnerabilities and an analysis of new U.S. government policies and their impact. Attendees will learn new strategies for managing the open source software supply chain that keep development teams moving fast and staying safe.

Thursday, May 27, 2021 / 12:30 PM - 12:50 PM EDT

Vantiq: Unlocking Hyper Agility with Composable Event-Driven Applications

Recent innovations in application technology are combining the low latency, real-time processing capabilities of edge computing with the flexible composability of low-code, event-driven platforms. Join this session to learn how this era of real-time, event-driven applications will empower you to rapidly create, manage, and adapt highly complex, situationally aware applications and greatly reduce the time to solve today’s greatest challenges.

Thursday, May 27, 2021 / 12:30 PM - 01:15 PM EDT

Roundtable: Augment the power of EDI with APIs, moderated by IBM

Vijay Pandiarajan, Director, Product Management, IBM Sterling, IBM

Predictions indicate that by 2023, over 50% of B2B transactions will exchange through real-time APIs versus traditional approaches like EDI and managed file transfer. Join IBM for this round table to discuss how APIs will augment and not replace your EDI investments. We’ll dive into:

1. How to adopt a unified platform for EDI and API transactions
2. How to identify opportunities for API modernization
3. How to simplify onboarding with APIs

Thursday, May 27, 2021 / 12:30 PM - 01:15 PM EDT

Roundtable: Implementing Modern Software Development Techniques in Regulated Environments, Moderated by LaunchDarkly

You’ve read the latest research on a new technology or software methodology and are eager to implement them, but in a regulated environment, there are obstacles making digital transformation harder. In this facilitated conversation, you and your peers will discuss the challenges facing IT organizations as they try to accelerate application delivery amid regulatory constraints.

Thursday, May 27, 2021 / 01:15 PM - 01:30 PM EDT

How COVID-19 Changed CX in Software Engineering and Digital Commerce

Sandy Shen, VP Analyst, Gartner

COVID-19 has accelerated digital commerce adoption and will have profound impact on the future commerce business models and technologies. This session looks at the areas where long-term impacts will take place and how organizations can leverage those.
- What are the areas COVID-19 will change in digital commerce?
- How can organizations adapt their commerce portfolio to the post-pandemic world?

Thursday, May 27, 2021 / 01:15 PM - 01:45 PM EDT

Enhance Your SRE Success With Chaos Engineering

Jim Scheibmeir, Director Analyst, Gartner

Apply chaos engineering techniques to assess and improve your SRE maturity. This session will focus on how chaos engineering can be applied to SRE and the metric improvements and outcomes that can be realized.

Thursday, May 27, 2021 / 01:15 PM - 01:45 PM EDT

Prepare for the Composable Enterprise With APIs, Marketplaces and Ecosystem Creation

Mark O'Neill, VP Analyst, Gartner

Business capabilities are increasingly being composed through APIs rather than being created from scratch or sourced as full applications. These APIs may access internal systems, but are just as likely to come from third parties and the organization's own ecosystem. Prepare for the composable enterprise by building an API marketplace strategy, decomposing monoliths, and enabling integration.

Thursday, May 27, 2021 / 01:15 PM - 01:45 PM EDT

Technical Insights: Critical Microservices Pitfalls and How to Avoid Them

Gary Olliffe, Distinguished VP Analyst, Gartner

Many organizations are well down a path to delivering software using microservices architecture, but not all of them have succeeded in delivering all the promised benefits. This session will focus on the top five (or more if I can fit them in) pitfalls we have identified, and what your organization can do to avoid or mitigate them.

Thursday, May 27, 2021 / 01:15 PM - 01:45 PM EDT

Technical Insights: Operationalization Is Key to Successfully Leveraging AI Within Enterprise Applications

Soyeb Barot, VP Analyst, Gartner

As AI becomes an integral part of composable business architectures. Enterprises struggle to integrate analytic, ML, and application development pipelines, resulting in scalability and operational challenges. This session examines:
• How DataOps, MLOps, and ModelOps can be leveraged to build a Platform Ops model and
• How to design an AI Orchestration Platform to help integrate the different pipelines and better manage data, model, and code artifacts.

Thursday, May 27, 2021 / 01:15 PM - 01:45 PM EDT

Total Experience Transformation Starts With Business Architecture

Saul Brand, Sr Director Analyst, Gartner

A total experience strategy requires CX, EX, UX and MX leaders to collaborate to achieve an integrated solution that drives targeted business-outcomes. This starts by the fusion team using key business architecture deliverables to identify opportunities, make investment decisions and develop execution roadmaps. We’ll address these key issues: the role of business architecture in Total Experience strategy, what business architecture deliverables must be combined, and how the cycle works.

Thursday, May 27, 2021 / 01:15 PM - 01:45 PM EDT

Use Your EPMO to Manage the Innovation to Product Journey

Sarah Davies, Sr Director Analyst, Gartner

As innovation becomes an important part of your organization's strategy, applying proper governance will optimize value potential against investments and inherent risk. EPMOs must create adaptive governance styles and mechanisms to shepherd the innovation to product journey.

Thursday, May 27, 2021 / 01:15 PM - 02:00 PM EDT

Contract Negotiation Clinic: How to Use Gartner BuySmart™ For Your Vendor Negotiations To Optimize Costs and Mitigate Risks

Jo Ann Rosenberger, Distinguished VP Analyst, Gartner

This clinic will illustrate Gartner’s BuySmart™ approach which is Gartner’s view of the end-to-end buying process. The clinic will illustrate the process with scenarios and examples focused on the importance of collaboration to determine requirements, select competitors and alternatives, analyze pricing proposals and contract T&Cs, and create the tactics and strategy to effectively negotiate the deal. Attendees will receive ready-to-use templates and checklists to help them put BuySmart in action in their organizations.

Thursday, May 27, 2021 / 01:15 PM - 02:00 PM EDT

Senior Leadership Circle: Workshop: Adopt Agile Learning to Accelerate Upskilling and Employee Growth

Christie Struckman, VP Analyst, Gartner

Application leaders know they need to increase the velocity and efficacy of upskilling but are often unsure how. The session based on Gartner’s agile learning manifesto which applies agile concepts to the discipline of learning, guides leaders how futureproof employees and deliver business outcomes.

Thursday, May 27, 2021 / 01:15 PM - 02:00 PM EDT

Case Study: Successful State Government Lean Agile Transformation (ADEQ)

Cathleen Blanton, VP Analyst, Gartner

Bill Blosen, Sr Director Analyst, Gartner

Learn how the Arizona Dept. of Environmental Quality transformed to agile with significant benefits. Public-sector Agile transformations are challenged by the culture of project-based funding. The Arizona Department of Environmental Quality was successful in building a collaborative relationship with its legislature to empower application leaders in customer-centric Agile delivery of IT services. In this live workshop session you will hear how this was done from ADEQ and Gartner analysts and have a chance to ask questions.

Thursday, May 27, 2021 / 02:00 PM - 02:20 PM EDT

Ionic: The Future of App Development Isn't Low Code. It's Open Code.

Max Lynch, CEO, Ionic

Enterprise IT leaders are under pressure to deliver more and better mobile experiences.

A crushing lack of mobile developer talent makes it hard to keep up. Low-code tools promise a remedy, but their black box approach is costly and adds risk over the long-term.

Thankfully, a new generation of open source solutions are empowering businesses and teams to build enterprise-grade mobile and web experiences using familiar tools and open standards.

Thursday, May 27, 2021 / 02:00 PM - 02:20 PM EDT

OutSystems: Innovation Through Headwinds: The Power of a Modular Architecture, Featuring Humana

When the pandemic struck, Humana was already close to deploying a new Pharmacy Finder app, built with OutSystems. The speed of the platform, coupled with an organizational focus on a shared, reusable component architecture, enabled the team to deploy a new COVID-19 Test Locator app in record time. Join this session and learn how Humana was able to leverage their composable business approach to respond quickly to changing customer demand and behaviors.

Thursday, May 27, 2021 / 02:00 PM - 02:20 PM EDT

Sonatype: Rise of Next-Gen Software Supply Chain Attacks

Legacy software supply chain exploits prey on publicly disclosed OSS vulnerabilities that are left unpatched. With next-gen attacks bad actors are no longer waiting for public vulnerability disclosures. By shifting their focus “upstream," bad actors can infect a single open source component, which will then be distributed “downstream” using legitimate software workflows and update mechanisms.

Thursday, May 27, 2021 / 02:00 PM - 02:20 PM EDT

Twilio: Building a Composable Architecture to Drive Intelligent Customer Engagement

Vanessa Thompson, Director of Marketing, Twilio

No matter the industry you’re in, your success is built upon your ability to adapt to the needs of your customers. But building a unique customer experience can be complicated. A composable architecture, one of Gartner’s top strategic technology trends for 2021, is key to success. Join this session to learn how a composable architecture enables you to reimagine the way you engage with your customers.

Thursday, May 27, 2021 / 02:00 PM - 02:20 PM EDT

Kong: Three Strategies to Deliver Innovation in the Middle of Transformation

Marco Palladino, Co-founder and CTO, Kong Inc

62% of technology leaders are actively pursuing innovation but are slowed by technical debt. Overcoming these challenges means having reliability, security, and observability within distributed applications. Join this session to learn how connectivity is allowing companies to leverage their legacy application investments into new innovations, pay off technical debt, and accelerate their businesses into new markets.

Thursday, May 27, 2021 / 02:00 PM - 02:20 PM EDT

HCL Volt MX: Build Low Code Mobile Apps at Scale in Your Organization 50% faster

The ability to spin up fast mobile, web and wearable solutions is key to business continuity and growth. While low code empowers developers, how do you staff your team for success? Join us to learn: What low code culture means, How low code benefits developers & business users, How to implement a cross-functional center of excellence, Governance models for component-based low-code strategy, Companies who succeed with low-code development

Thursday, May 27, 2021 / 02:00 PM - 02:45 PM EDT

Roundtable: Cloud Modernization Strategies for Applications Leaders, Moderated by Informatica

Matt Cassie, VP, Sales, Informatica

Brad Foust, AVP, Software Development, National Interstate Insurance Company

Consider that 74% of application modernization projects fail and only 20% of analytics modernization projects deliver value. Without a comprehensive, cloud-native strategy, your data, API and application integration initiatives are at risk. Within this roundtable we will address modernization and consolidating analytics and applications in the cloud; achieving this successfully and faster; taking the right approach to deliver value

Thursday, May 27, 2021 / 02:00 PM - 02:45 PM EDT

Roundtable: Digital Transformation in a Truly Connected World, Moderated by Software AG

Rob Tiberio, SVP CHIEF ARCHITECT, Software AG

Migrating to the cloud entails not only transitioning to new SaaS apps and integrating them into your business, but also adopting APIs and modern architectural approaches like microservices. And it all has to be done using a multitude of new tools and technologies. This means a steep learning curve for your IT organization. At this interactive roundtable, discuss how to prepare for and tackle these challenges in a way that positions you for success.

Thursday, May 27, 2021 / 02:45 PM - 03:15 PM EDT

8 Technology Innovations That Will Disrupt Your Application Strategies

Nick Jones, Distinguished VP Analyst, Gartner

Application strategy will be radically disrupted by emerging technologies and platforms. We explore the impact of new computing hardware and paradigms as silicon hits the wall of Moore’s law, 5G far edge services, innovative UX technologies, battery-free computation, universal location awareness, embedded AI, new platforms such as robots and consumer products, and sustainable computing.

Thursday, May 27, 2021 / 02:45 PM - 03:15 PM EDT

Ask the Expert: Technical Insights: Avoiding Microsoft 365 Pitfalls

Mark Cortner, Sr Director Analyst, Gartner

Microsoft 365 (formerly Office 365) is a complex platform, making it difficult to understand the lurking surprises that accompany its implementation. This session is structured for attendees to ask a Gartner analyst their questions related to Microsoft 365 - whether it be associated with initial migration, service implementation, governance, or other topics such as tenant-to-tenant migrations.

Thursday, May 27, 2021 / 02:45 PM - 03:15 PM EDT

Digital Optimization Is the Final Frontier of B2B Customer Experience

Tad Travis, VP Analyst, Gartner

Thousands of organizations have aimed customer processes optimization with new digital tools, but Gartner estimates that 2% of B2B CRM implementations are optimized for customer experience. Join this session to learn practices from leading organizations that have put B2B customer experience at the core of their digital optimization programs.

Thursday, May 27, 2021 / 02:45 PM - 03:15 PM EDT

Graphs and Graph Technology: How to Connect and Contextualize Everything

Svetlana Sicular, VP Analyst, Gartner

Graph technology has played a powerful role in a small community of visionaries. Now that digital business has introduced expanded tools, platforms and techniques, application leaders can leverage graph techniques to deliver new solutions. Get enlightened on:
What is graph?
Why graph is popular now?
What it is good for?
How to take advantage of graph technologies?

Thursday, May 27, 2021 / 02:45 PM - 03:15 PM EDT

How to Deliver Application Composition Technologies ... and Why!

Massimo Pezzini, Distinguished VP Analyst, Gartner

As organizations venture to the composable business, software engineering leaders are under pressure to spot the proper technology enablers. The Gartner application composition technology capability framework provides a reference they can use to identify the required functionalities and assess providers' offerings suitability. This session will discuss what are business drivers to composition technologies, what are the critical technologies and how software engineering leaders can incrementally build their composition technology set.

Thursday, May 27, 2021 / 02:45 PM - 03:15 PM EDT

What Is Composable ERP?

Tim Faith, Sr Director Analyst, Gartner

ERP has traditionally been automated by a single monolithic block of software. This led to a view associating ERP with a vendor and managed by IT. This view is faulty. By 2022, 60% of enterprises will embark on transformation of processes involving business-IT collaboration. ERP will be at the center of the collaboration and composable ERP strategies will be the key to success.

Thursday, May 27, 2021 / 02:45 PM - 03:15 PM EDT

Depoliticize Project Prioritization With a Decision Framework

Mbula Schoen, Sr Director Analyst, Gartner

Deciding between two projects often becomes political as stakeholders battle for resources to achieve their objectives. This presentation discusses how PPM leaders can:
- Neutralize politics by introducing an objective decision framework for technology investments.
- Apply a set of principles that will institutionalize the decision framework and sustain quality decision making through business and executive transitions.

Thursday, May 27, 2021 / 02:45 PM - 03:15 PM EDT

Key Steps to Succeed With DevOps

Joachim Herschmann, Sr Director Analyst, Gartner

DevOps is proven and it has entered the mainstream! However, many organizations around the globe are still struggling to understanding what DevOps means for them and what steps are required to successfully adopt it. This presentation will help you to understand:
• What is DevOps is and what it is not?
• What are DevOps challenges?
• What are the steps to get DevOps right?

Thursday, May 27, 2021 / 02:45 PM - 03:30 PM EDT

Roundtable: It’s Time to Step Up, Brilliant Women — Top Principles for Bringing Your Brilliance Forward

Debra Christmas, Sr Executive Partner, Gartner

Most of the time, women truly don’t know their brilliance. They are certain they “aren’t ready” to take on that next bigger role. They are more attuned to the ways they aren’t qualified than to the ways that they are. They are waiting for someone to validate, promote or discover them. Sound familiar? Join in the conversation to unlock those principles that will enable that step up or step out opportunity.

Thursday, May 27, 2021 / 02:45 PM - 03:30 PM EDT

Workshop: Be a Kid Again — Strategies and Techniques to Get Children Interested in Programming

Kirk Knoernschild, VP Analyst, Gartner

Explore your inner child as we explore strategies and techniques to increase children’s interest in computer programming. We will explore different programming environments, examine how to accommodate different age groups, and guide you through the creation of a few scratch sample apps that you can take home with you and begin your journey in helping kids learn to love programming. This will be a hands-on workshop, so have your laptop ready. No software prerequisites necessary, beyond a browser.

Thursday, May 27, 2021 / 03:15 PM - 03:30 PM EDT

Share Your Feedback

Before the end of your experience with us, we would appreciate your feedback on the conference. Upon completion of the Overall Conference survey, you will be eligible for a chance to win one of three Apple iPhone 12 Pro phones.

Thursday, May 27, 2021 / 03:30 PM - 04:00 PM EDT

Ask the Expert: How to Create a Frictionless Onboarding Experience for Software Engineers

Arun Batchu, Sr Director Analyst, Gartner

A frictionless onboarding experience is critical to attracting and retaining top software engineering talent. Join this session to ask questions about how to simplify the onboarding process to ensure new hires are productive, engaged and happy. We will cover remote onboarding practices which are increasingly becoming commonplace.

Thursday, May 27, 2021 / 03:30 PM - 04:00 PM EDT

Ask the Expert: Technical Insights: Chatbot Development

Soyeb Barot, VP Analyst, Gartner

Conversational platforms are helping build the conversational interfaces, integration, and operational components required for the individual chatbots. Within this session, we will focus on chatbot architecture best practices and scaling the deployments for simple chatbots to virtual assistants.

Thursday, May 27, 2021 / 03:30 PM - 04:00 PM EDT

Build Better Products Faster (and Cheaper!) With Design Systems

Brent Stewart, Sr Director Analyst, Gartner

The majority of modern UX design relies on the reuse and assembly of well-established and proven interaction design patterns. However, many designers unnecessarily continue to craft experiences from scratch, leading to poor usability, visual and behavioral inconsistencies, and longer design cycles. How do application leaders leverage established design patterns to increase UX quality, consistency and speed? This session advocates for the use of design systems as a repository of reusable design assets, code components and standards to design and develop the best presentation layer possible in the least amount of time.

Thursday, May 27, 2021 / 03:30 PM - 04:00 PM EDT

Prioritizing Modernization Efforts to Enable Composable Business

Anne Thomas, Distinguished VP Analyst, Gartner

You want to enable composable business architecture, but your current application portfolio comprises a tangled mess of debt-laden monolithic systems. So where should you begin? This session provides guidance for assessing your most critical needs, evaluating options, and establishing a prioritized modernization roadmap.

Thursday, May 27, 2021 / 03:30 PM - 04:00 PM EDT

Technical Insights: Become an Agile Superhero — Skills and Practices to Succeed

Bill Holz, VP Analyst, Gartner

You've adopted agile. Great! You are doing scrum. Awesome! However, the team is failing to consistently deliver high-quality working software at the end of each sprint. This session will provide a set of skills and practices that every agile team needs to implement to enable the regular and consistent delivery of high-quality software.
Key issues:
• How can I improve the consistency of delivery of my scrum teams?
• What can I do to improve the overall quality of the applications developed using scrum?
• How can I improve communication and collaboration between the business and development?

Thursday, May 27, 2021 / 03:30 PM - 04:00 PM EDT

The Software Engineers Toolkit for HyperAutomation

Magnus Revang, VP Analyst, Gartner

Automation has entered an accelerated phase. To meet the increasing demands and expectation of automaton hungry business stakeholders, the software engineers have to arm themselves with a toolbox of technologies. From RPA, Cognitive AI Services and Process Engines to more emerging categories supporting Composable Business and Decision Engineering. This session will give an overview of the technologies with guidance on what to go all in on, conduct trials or wait and see.

Thursday, May 27, 2021 / 03:30 PM - 04:00 PM EDT

Top Trends in PaaS and Platform Innovation, 2021

Yefim Natis, Distinguished VP Analyst, Gartner

Cloud platform innovation promises great opportunities. But for many, the rapid change poses more questions than answers. Microservices and serverless functions; APIs and API marketplaces; hybrid integration and multicloud services; IoT and digital twins; events and streams; IaaS, PaaS, and SaaS — how will they support (or disrupt) your plans, your organization, and your market leadership role?

Thursday, May 27, 2021 / 03:30 PM - 04:00 PM EDT

Where to Run Your Code? Comparative Analysis of Virtual Machines, Containers and Serverless Functions

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

New computing abstractions are changing how and where developers will run their code. In this session, application leaders will learn the pros/cons of each approach and how to create a decision framework to align their use cases with the appropriate compute technologies.

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