The pace of business change will continue to accelerate for the foreseeable future. Leaders must seize the opportunity to help their organizations become intelligent composable businesses, driving superior business outcomes. See below for what was covered at the conference by day.
Speakers:
Gartner Experts:
Sessions:
Speakers:
Gartner Experts:
Sessions:
Tuesday, May 03, 2022 / 11:00 AM - 11:45 AM EDT
Danny Brian, Distinguished VP Analyst, Gartner
Brent Stewart, Sr Director Analyst, Gartner
Design is the act of planning, creating, executing or building something according to a strategic plan. Looking at design from this holistic perspective reveals a profound truth: everyone in a digital business is a designer. This presentation establishes design as the “connective tissue” that aligns research, insights, ideas, strategies, processes, architectures, technologies and experiences to achieve optimal business results.
Tuesday, May 03, 2022 / 12:00 PM - 12:30 PM EDT
Patrick Connaughton, VP Analyst, Gartner
IT leaders are under increasing pressure to influence many different stakeholders and their leadership capabilities are critical to this. The leadership compass and its four dimensions provide a useful framework to lead the organization more effectively today.
Tuesday, May 03, 2022 / 12:00 PM - 12:30 PM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
How do you build for experiences for customers when so many parts of the organization use technology to engage customers in different ways? In this session, we will share Gartner's vision for a new business architecture designed to drive lasting and valuable customer relationships in a disrupted world .
Tuesday, May 03, 2022 / 12:00 PM - 12:30 PM EDT
Akash Jain, Principal, Advisory, Gartner
Low code is a marketing term used by vendors across different market segments, which often makes it difficult for SWELs to select a right platform for their use case. This presentation will be a deep dive into what low code means in the context of application development, process automation, and integration.
Tuesday, May 03, 2022 / 12:00 PM - 12:30 PM EDT
Anthony Mullen, VP Analyst, Gartner
Today organizations develop one-off AI and VR/AR experiences with little consideration to a larger technical design and strategy. This session will outline the key technologies and architectures shaping the future of experiences and automation and prepare business leaders with tactics and strategies to capitalize on the trends.
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Tuesday, May 03, 2022 / 12:00 PM - 12:30 PM EDT
Rachel Longhurst, Sr Principal, Advisory, Gartner
The pace of digital transformation and the volatility of the business environment have increased the frequency of changes affecting enterprise priorities. As a result, it is becoming increasingly ineffective and unsustainable to house change management expertise in siloed pockets. To increase change success, organizations must promote change management capabilities to different stakeholder segments and move toward enabling the rest of the organization to manage change better.
Tuesday, May 03, 2022 / 12:00 PM - 12:30 PM EDT
Kevin Matheny, VP Analyst, Gartner
APIs are everywhere, both inside and outside your organization. But far too many organizations do not have mechanisms in place to protect, secure and monitor APIs. This talk explains what API management is, why you need it, and how to successfully implement it within your organization .
Tuesday, May 03, 2022 / 12:00 PM - 12:30 PM EDT
Gary Olliffe, Distinguished VP Analyst, Gartner
As organizations strive to be more flexible and adaptable, composable architecture promises to speed the delivery of new business solutions. But achieving composability comes at a cost. This session will help you decide when to invest in composable application capabilities and how to establish a composable mindset and the architecture to support it.
Key Issues:
1) How do you define composability for your organization?
2) When should you prioritize composable architecture?
3) How do you deliver a composable architecture for application delivery?
Tuesday, May 03, 2022 / 12:00 PM - 12:45 PM EDT
Matt Brasier, Sr Director Analyst, Gartner
Becoming a digital business means automating your manual processes, but there are many approaches and platforms available. Knowing which to use is key to successfully automating your processes. This session will look at robotic process automation (RPA), low-code application platforms, and business process management (BPM) and when you should use each of them. Attendees will get an opportunity to discuss topics such as:
What are RPA, LCAP and BPM?
What are their strengths and weaknesses?
Which should I use to automate by business processes ?
Tuesday, May 03, 2022 / 12:00 PM - 12:45 PM EDT
Tony Iams, VP Analyst, Gartner
Come to this session to ask Gartner experts in cloud-native application development and infrastructure any questions about choosing containers, kubernetes, or serverless platforms to run applications.
Tuesday, May 03, 2022 / 12:00 PM - 01:00 PM EDT
Mark O'Neill, VP Analyst, Gartner
In this workshop, attendees will first learn the components of an API security, including API discovery, API authentication, authorization and thread detection. Next, there is a practical exercise to create an API security policy. The workshop is collaborative with feedback and suggestions provided by the facilitator. This workshop does not assume a security background or deep API expertise .
Tuesday, May 03, 2022 / 12:45 PM - 01:05 PM EDT
With the arrival of Edge Computing, massive IoT, and ultra-reliable low-latency communications, there is a need for businesses to provide a super resilient network in the cloud. Join Three UK as they explain how they operate a 2-speed architecture by isolating the network from the IT layer. This elegant framework ensures service continuity for its end-users and avoids revenue leakage. Learn how to implement this in your industry and provide an ultra-reliable service layer that evaluates streaming data and makes policy and charging decisions in real-time.
Tuesday, May 03, 2022 / 12:45 PM - 01:05 PM EDT
Gautham Viswanathan, Co-founder and Head of Product, Workato
Learn how a unified integration and automation platform has enabled companies like Slack to transform into a fully “Automated Enterprise” by integrating and automating data, processes, and experiences. Hear how Slack was able to deliver better experiences for their customers and employees, drive process efficiencies, and increase productivity within their organization.
Tuesday, May 03, 2022 / 12:45 PM - 01:05 PM EDT
Low-code has evolved rapidly, and while it grows in popularity, so do misconceptions around its capabilities. As a leader in delivering transformational strategies, Accenture Digital has a unique perspective on enabling technologies. Accenture’s own low-code leaders, David Steuer and Peter Daley, speak with Mendix head of product marketing, Sheryl Koenigsberg, on the potential impact of low-code as a driver in solving current business challenges that set organizations up for future success. After the video, join Mike Tarentino, Director of Digital Transformation at Mendix, for Q&A via chat.
Tuesday, May 03, 2022 / 12:45 PM - 01:30 PM EDT
Eric Newcomer, CTO, WSO2
Cloud native computing provides well-known benefits of scalability, always on reliability, and automated agility. However, a migration or development cost is often required to achieve such benefits. Adjusting an organization’s culture and skill sets accordingly also represents a significant challenge. How do you figure out how much to invest? How far should you go on the cloud journey, if at all?
In this session we will discuss how to simplify the migration effort, whether microservices are needed, and how to evaluate cloud native software to determine the right amount of investment.
Tuesday, May 03, 2022 / 01:10 PM - 01:25 PM EDT
Nick Orlando, DIRECTOR OF PRODUCT MARKETING, Kore.ai
Collaboration today is far more challenging than it has ever been. Managing the numerous applications, IMs and emails govern most of our working weeks leaving little time for individual work. To stay on top of tasks and meetings is a full-time job on its own.As you rethink and design workplace collaboration for your organization, learn how Conversational AI and contextual collaboration tools can help you build an innovation-first, productive culture. Join our team of experts to get a demonstration of how you can reign in ineffective collaboration and focus on collaborating in any situation.
Tuesday, May 03, 2022 / 01:10 PM - 01:25 PM EDT
Eric Kirby, Sales Engineer, Liferay
Take a sneak peek at our newly released platform, Liferay Experience Cloud, as we dive into key features of a customer portal that can address the common challenges of creating an engaging digital customer experience.
Learn capabilities such as convenient access to tools and information in a single location, simplified purchasing processes with self-service ordering, and personalized content with Al/ML recommendations and segmentation.
Join us and our Product Experts will be happy to provide insights on building customer experiences fit for your B2B needs.
Tuesday, May 03, 2022 / 01:10 PM - 01:25 PM EDT
Learn how to deliver customer integrations faster, efficiently, and at any scale with Tray Embedded. In this session, you’ll learn how to roll out integrations in record time for product, sales, and services, while dramatically lowering the cost of building and maintaining those integrations. Discover how to scale your product integration roadmap and increase customer retention, all while saving critical engineering resources.
Tuesday, May 03, 2022 / 01:30 PM - 02:00 PM EDT
Anthony Henderson, Sr Director Analyst, Gartner
Deciding between initiatives becomes political as stakeholders battle for resources to achieve their objectives. This presentation discusses how leaders can: Neutralize politics by introducing an objective framework for technology investments; apply a set of principles that will institutionalize the decision framework and sustain quality decision making through executive transitions.
Tuesday, May 03, 2022 / 01:30 PM - 02:00 PM EDT
Mary Mesaglio, Managing Vice President, Gartner
Everybody is transforming in one way or another. Leaders exhort their people to get excited about transformation, but often messages fall flat, transformations fail and teams keep right on doing things just the way they always have. Transformation is hard. How can you get people really excited about your change? Why should they change for you? This session covers tactics to make your transformation narrative convincing, integrated and relevant to real people in your organization.
Tuesday, May 03, 2022 / 01:30 PM - 02:00 PM EDT
Nolan Hart, Account Executive, Gartner
The demands of agile, product management and democratization are straining traditional EA practices. Because of as-a-service products, business technologists and IT's own desire to move faster, EA cannot hope to support all of the architecture decisions that need to be made. To succeed, they will need to foster architecture skills and practices across the entirety of the organization.
Tuesday, May 03, 2022 / 01:30 PM - 02:00 PM EDT
Frank Buytendijk, Distinguished VP Analyst, Gartner
"Becoming more data-driven" is one of the most popular mission critical priorities for many organizations worldwide. But what does it mean to become data-driven? And how can you create a modern Data and Analytics strategy that helps you to get the most out of your data assets? How can you create direct business value with data and analytics ?
Tuesday, May 03, 2022 / 01:30 PM - 02:00 PM EDT
Brent Stewart, Sr Director Analyst, Gartner
Studies have shown design-led companies vastly outperform their market peers. What exactly is the secret to their continued market leadership? After discussions with leading companies, Gartner has identified 4 ways design-led companies infuse design into their people, products, and culture… and crush the competition.
Tuesday, May 03, 2022 / 01:30 PM - 02:00 PM EDT
Anne Thomas, Distinguished VP Analyst, Gartner
Software engineering is more than just programming. It is the delivery of software products that support business objectives, and it requires the creation and management of those software products over time. This session outlines nine essential capabilities that software engineering leaders must develop and nurture in order to maintain their software product portfolios and support rapidly changing business requirements .
Tuesday, May 03, 2022 / 01:30 PM - 02:00 PM EDT
Bill Holz, VP Analyst, Gartner
The demand for increased speed of delivery of applications has never been higher, and is increasing with no end in sight. Agile and DevOps practices help, but many teams continue to be burdened with inefficient manual processes that waste valuable time and resources. The only way to free teams from the drudgery of manual builds, deployments, tests and patches is by embracing pervasive automation .
Tuesday, May 03, 2022 / 01:30 PM - 02:15 PM EDT
Kevin Matheny, VP Analyst, Gartner
Microservices architecture may be at the bottom of the Hype Cycle, but it's still wildly popular. This session provides an opportunity to speak directly with a Gartner analyst covering microservices architecture to get answers to your burning questions .
Tuesday, May 03, 2022 / 01:30 PM - 02:15 PM EDT
Kyle Davis, VP Analyst, Gartner
This session will allow attendees to ask the Gartner expert on low-code questions related to evaluation, adoption, and governance of low-code platforms and get responses that highlight the good, the bad and the ugly about low code .
Tuesday, May 03, 2022 / 01:30 PM - 02:15 PM EDT
Dan Cunningham, Sr Director, Application Engineering, Office of IT, BYU
Tuesday, May 03, 2022 / 01:30 PM - 02:30 PM EDT
Learn how to apply the Gartner 5Rs framework to cloud migration decisions and what lessons clients have learned the hard way over 10 years of controversial cloud migration and decision making. This session takes a use-case approach to illustrate the important migration criteria to uncover and prioritize when deciding between rehost, revise, rearchitect, rebuild and replace cloud migration decisions.
Tuesday, May 03, 2022 / 02:15 PM - 02:35 PM EDT
Heidi Waterhouse, Transformation Advocate, LaunchDarkly
We often think about speed and danger as being closely related, but we now have empirical proof that faster, smaller releases tend to cause fewer outages and less downtime for our software systems. What makes speed safer, how can teams support each other with successful failures, and why do we hold to superstitions about control when we have proof to the contrary?
This talk is for anyone struggling with the tension between quality, speed, and accuracy. Audiences will leave with a new perspective on how small and fast a change can be, and how allowing change makes teams healthier.
Tuesday, May 03, 2022 / 02:15 PM - 02:35 PM EDT
Ann Marie Bond, Director, Product Marketing, Software AG
Yang Tang, CTO, GoExpedi
Join us for a fireside chat with Yang Tang, CTO of GoExpedi, as he discusses how selecting the right iPaaS has been a game changer for GoExpedi’s digital first strategy and business goals. GoExpedi is an innovative e-commerce, supply chain and analytics company that is reinventing procurement for industrial and energy maintenance, repair, and operations (MRO). Come learn how the webMethods iPaaS has helped them integrate seamlessly with customers and partners to revolutionize modern manufacturing and supply chain processes.
Tuesday, May 03, 2022 / 02:15 PM - 02:35 PM EDT
Enterprises must transform and automate processes and tasks faster than ever to meet changing market conditions, yet most are still struggling with a myriad of manual processes on top of a fragmented landscape of siloed systems of record and islands of automation technology. ServiceNow accelerates hyperautomation on a single, low code platform to digitize and optimize any process.
Tuesday, May 03, 2022 / 02:15 PM - 03:00 PM EDT
Sameer Parulkar, DIRECTOR, PRODUCT MARKETING, MuleSoft
The surge in adoption of microservices, hybrid/multi cloud environments and upcoming digital trends is creating an unmanageable API sprawl. Application leaders need a new approach to API management. Hear from experts and join the discussion on how Universal API management can glue your siloed digital ecosystem and accelerate your journey to a composable enterprise.
Tuesday, May 03, 2022 / 02:40 PM - 02:55 PM EDT
Matt Kremer, Product Manager, Ionic
When implemented through the right development platform, micro frontends can reduce the time and resource cost of web and mobile app development for your organization - all while supporting a more flexible and engaging user experience.
Get a first-hand look at how Ionic Portals can turn the promise of micro frontends into reality for your enterprise.
Tuesday, May 03, 2022 / 02:40 PM - 02:55 PM EDT
Pedro Silva, SALES ENGINEER, Pipefy
Nick Rivera, TEAM LEAD, STRATEGIC ACCOUNTS, Pipefy
Join us to see how Pipefy helps business leaders effectively collaborate with IT to build workflow applications while maintaining security and governance in line with their company's policies. This includes empowering the business teams to optimize their existing business software via enhanced data management and improved user experiences across their newly centralized and standardized business operation processes.
Tuesday, May 03, 2022 / 03:00 PM - 03:30 PM EDT
Brad Dayley, VP Analyst, Gartner
With evolving user expectations, business requirements and technology advancements, application architects and developers cannot maintain the status quo and remain relevant. This session provides a framework for identifying and prioritizing which skills you need to learn and then how to apply continuous learning practices to make learning new skills a natural part of your day-to-day work activities .
Tuesday, May 03, 2022 / 03:00 PM - 03:30 PM EDT
Saikat Ray, VP Analyst, Gartner
Application and software engineering leaders have a wide array of overlapping options for digital process automation in their technology portfolio. Many have already invested in robotic process automation, low-code, business process management tools, or even integration platform as a service. In this session, application and software engineering leaders learn how to make the optimal choice and build an investment plan for the future.
Tuesday, May 03, 2022 / 03:00 PM - 03:30 PM EDT
Akis Sklavounakis, Sr Director Analyst, Gartner
Hiring, developing, and retaining great software engineering talent is the top challenge software engineering leaders face today. The increased need for up-to-date engineering skills and a reevaluation of work-life priorities contribute to the fierce competition for talent. Attend this session to get data-based advice on ways to attract, develop and retain great engineering talent .
Tuesday, May 03, 2022 / 03:00 PM - 03:30 PM EDT
Joachim Herschmann, Sr Director Analyst, Gartner
Software engineering leaders responsible for software quality improvement must help their teams to embrace new skills in testing while strengthening foundational ones. This session will cover:
- How to create a learning climate in a culture of continuous quality
- How to prioritize learning and development of skills
- How to reduce the impediments to the learning and implementation of new skills.
Tuesday, May 03, 2022 / 03:00 PM - 03:30 PM EDT
Keith Guttridge, Sr Director Analyst, Gartner
Ambitions for composable business empower organizations to innovate and disrupt but also entail tackling integration issues in a daunting array of applications, data, events and ecosystems. Hybrid integration platform capabilities are becoming a precondition for organizations of any kind, to be in business and adaptable to rapid change .
Tuesday, May 03, 2022 / 03:00 PM - 03:30 PM EDT
Bill Swanton, Distinguished VP Analyst, Gartner
Software engineering leaders face an insatiable demand for work. Every stakeholder has a long list of requests they need NOW! Starting with the annual budgeting process, transparency is required to show what work is in the backlog and how it ties to strategic priorities. Making team capacity visible will show the effect of new work on delivery of current work and make it possible to push prioritization decisions back on stakeholders.
Tuesday, May 03, 2022 / 03:00 PM - 03:30 PM EDT
Brian Burke, Research VP, Gartner
Gamification has been proven to increase engagement and help people to achieve their goals. Gamification has become standard in some types of applications but has failed in others. In this presentation we will discuss the key differentiators that make gamified solutions successful and how you can design for engagement .
Tuesday, May 03, 2022 / 03:00 PM - 03:45 PM EDT
Michelle Duerst, VP Analyst, Gartner
Where Next is an important theme at Gartner, focusing on the changing workforce (and customers). This interactive session will provide attendees the chance to discuss the future for women in IT. Attendees will share challenges faced, how they addressed them, sprinkled with insights from Gartner research, moderated by Gartner VP Analyst, Michelle Duerst.
Tuesday, May 03, 2022 / 03:00 PM - 03:45 PM EDT
Steve Deng, Sr Director Analyst, Gartner
API management solutions provide a robust set of capabilities for securing, protecting and governing APIs. However, matching the capabilities of a given solution to the specific needs of an enterprise remains a challenging task. This session provides the opportunity to speak with a Gartner analyst about your unique requirements and constraints to evaluate the suitability of an API management solution.
Tuesday, May 03, 2022 / 03:00 PM - 03:45 PM EDT
Michael Nygard, Author & Technology Leader, “Release It!”
Microservices sound appealing, but how do we deal with those legacy code bases? Shared objects, horizontal coupling, and years of boundary erosion leave us with complexity and spiderwebs of coupling. There’s no silver bullet, but some techniques work better than others. Join this roundtable session to discuss:
• Techniques that have helped, at different levels of granularity
• Pitfalls to avoid
• Experience from successful and failed transformations
Tuesday, May 03, 2022 / 03:00 PM - 04:45 PM EDT
Miles Gibson, VP, Research, Gartner
Thomas Squeo, Chief Technology Officer, Notified // Intrado
The move to a product management model requires transformations in skills, culture, and the technology environment. This research discussion, exclusively for heads of applications and software engineering, will highlight real-world case studies from Intrado and Aon on how to empower product teams to drive continuous improvement required to achieve their business objectives.
Tuesday, May 03, 2022 / 03:45 PM - 04:15 PM EDT
Michelle Duerst, VP Analyst, Gartner
Application, software engineering, DW, CX leaders help the business compete based on great customer experience amd employee experience. However, CX and EX intitiatives are typically silos. Learn how to use total experience to interlink CX and EX strategies to identify and deliver resilient innovations with superior shared experiences for both customers and employees .
Tuesday, May 03, 2022 / 03:45 PM - 04:15 PM EDT
Mark O'Neill, VP Analyst, Gartner
The world of APIs is changing, with graph APIs, including GraphQL, growing in popularity. At the same time, API management is also changing, as organizations increasingly use multiple API gateways across their application architecture. This includes the use of microservices and service mesh. In this session, attendees will learn about new API trends and how their organization can adapt and react .
Tuesday, May 03, 2022 / 03:45 PM - 04:15 PM EDT
Akash Jain, Principal, Advisory, Gartner
Enterprises often struggle to achieve the benefits from their process automation initiatives due to lack of a clear understanding of business objectives, poor assessment of automation opportunities, unclear stakeholder mapping, poor change management, and rigid choice of technology. The traditional approach to buy or build a software or an application would only be a tactical solution to a problem that encompasses the broader domains. Platform thinking is a way to rethink, reimagine and reset how companies approach and build scalable and sustainable automation capabilities. This presentation will focus on ways to incorporate platform thinking in automation initiatives by focusing on assessment of desired business capabilities, roles played by stakeholders (both in the process and in using tools) and identification of technology according to the need and skills of stakeholders.
Tuesday, May 03, 2022 / 03:45 PM - 04:15 PM EDT
Sean Bankston, Director, Advisory, Gartner
Understanding is the key to change, but that understanding rarely cascades into the enterprise. A change initiative won't succeed if those impacted don't understand the change and how it affects them. In this session, we will identify the common pitfalls and you will leave with six tactics that you can use now and make your change initiative a success.
Tuesday, May 03, 2022 / 03:45 PM - 04:15 PM EDT
Brian Burke, Research VP, Gartner
Many organizations aspire to be early adopters of emerging technologies, but are held back by a lack of understanding of the adoption constraints before a technology is thoroughly proven. This presentation will guide you through the analysis method to identify constraints to minimize the risks of early adoption and maximize the opportunities to gain competitive advantage .
Tuesday, May 03, 2022 / 03:45 PM - 04:15 PM EDT
Matt Brasier, Sr Director Analyst, Gartner
Integration is often seen as the domain of iPaaS and ETL, but many organizations are seeking to harness their application developers and platforms to deliver integration logic. This session will show you how to ensure that your application delivery teams can leverage their existing tools and languages to build integration logic while ensuring they deliver on the integration goals and principles of your enterprise .
Tuesday, May 03, 2022 / 03:45 PM - 04:15 PM EDT
Lydia Leong, Distinguished VP Analyst, Gartner
Application architects in organizations with multicloud adoption of IaaS and PaaS must not only decide which cloud provider to use as an application's "home environment," but they must also decide which cloud services to adopt from the "home" provider, and whether to adopt any third-party cloud services for application components. We'll examine both strategic and tactical considerations for workload placements .
Tuesday, May 03, 2022 / 03:45 PM - 04:30 PM EDT
Ted Friedman, Distinguished VP Analyst, Gartner
Confusion persists regarding the roles of all three as they are not the same. While the names and terminology are less important than the principles and capabilities, data and analytics leaders need to know the role of each and the value they provide. Bring your questions to this interactive session to learn the characteristics of these structures and the scenarios in which they are applied.
Tuesday, May 03, 2022 / 03:45 PM - 04:30 PM EDT
Saikat Ray, VP Analyst, Gartner
This ask the expert session will answer questions on how application leaders can measure the business value of robotic process automation (RPA). Participants will develop an understanding of the common metrics used to measure the benefits, costs and risks of implementing RPA. They will get answer on how to develop a TCO model to build a business case for adopting RPA within their organization.
Tuesday, May 03, 2022 / 04:30 PM - 05:00 PM EDT
Enterprise architects face many challenges. In 2022, as enterprises strive for resilient growth, EA leaders must focus on supporting democratized and distributed delivery, while architecting the business for resilience to both internal and external disruption. Join this lightly facilitated session to share your challenges, experiences and ideas with your fellow enterprise architects.
Tuesday, May 03, 2022 / 04:30 PM - 05:00 PM EDT
Software engineering leaders face many challenges. There is growing pressure to design and build applications faster using secure and highly available systems. At the same time, software engineering leaders must transform themselves and their organization's culture to be agile and product-focused. Join this lightly facilitated session to share your challenges, experiences and ideas
with your peers.
Wednesday, May 04, 2022 / 10:15 AM - 10:45 AM EDT
Working in the public sector presents unique challenges and requirements for applications and software engineering leaders. Join this lightly facilitated session to share your experiences and ideas with your public sector peers. The topics for discussion are up to you!
Wednesday, May 04, 2022 / 10:15 AM - 10:45 AM EDT
Application portfolios are changing faster than ever before, yet many need integration to provide their full value. Join this lightly facilitated session to share your application integration experiences with your peers. The topics for discussion are up to you!
Wednesday, May 04, 2022 / 11:00 AM - 11:45 AM EDT
Rachel Botsman, Trust Expert; Lecturer, Oxford University,
Trust is the remarkable force that enables us to navigate uncertainty, take leaps into the unknown, and to be confident in what we don’t know. In this energizing session, Rachel Botsman will challenge misconceptions around trust and inspire you to think differently about its relationship with change and innovation.
Why is trust tricky to ‘build’?
What enables people to trust a new product or service (or not)?
How can we design for trust in technology?
What emerging trust challenges lie ahead for tech?
Exploring more than a decade’s worth of research, Rachel will unpack powerful principles that are key to creating meaningful change.
Wednesday, May 04, 2022 / 12:00 PM - 12:30 PM EDT
Saul Brand, Sr Director Analyst, Gartner
Bridging the gap between business and IT to build a resilient enterprise with composable applications starts with business architecture. By using business architecture, fusion teams can focus on building adaptive applications that target changing business outcomes. In this session, we will examine why and how to use business architecture to build composable applications that link business strategy to technical execution.
Wednesday, May 04, 2022 / 12:00 PM - 12:30 PM EDT
Gene Alvarez, Distinguished VP Analyst, Gartner
Application leaders must ensure that CRM technologies work together to deliver great customer experiences. Application leaders responsible for CRM applications need to know how application composability will help organizations adapt and respond to changing customer requirements .
Wednesday, May 04, 2022 / 12:00 PM - 12:30 PM EDT
Akis Sklavounakis, Sr Director Analyst, Gartner
Great software engineering teams are led by high-performing leaders who can effectively motivate, engage, coach and develop people for high performance. Join this session for insights into how to lead software engineering teams.
Wednesday, May 04, 2022 / 12:00 PM - 12:30 PM EDT
Charlie Winckless, Sr Director Analyst, Gartner
Recent years have seen a lot of change and few things have been impacted more than application security! Trends to new technology, new platforms and new tools have all been accelerated, achieving several years worth of growth in a short time. In this session we cover the current state of application security and explore some of the current, fast-moving trends .
Wednesday, May 04, 2022 / 12:00 PM - 12:30 PM EDT
Jason Wong, Distinguished VP Analyst, Gartner
Gartner has found that business technologists, those who don't work in IT, created technology output for an average of 4.2 automation initiatives in a year. Almost 80% self-reported they were successful in achieving their business objectives. Application leaders need to check for these 10 factors to drive successful business outcomes in hyperautomation initiatives.
Wednesday, May 04, 2022 / 12:00 PM - 12:30 PM EDT
Mary Mesaglio, Managing Vice President, Gartner
Before February 24th leaders might be about to get a respite as there was tentative hope that things were looking up. Then Russia invaded Ukraine, sinking business leaders across all industries and sectors right back into crisis mode and pushing many employees to the brink in terms of fatigue and anxiety. This session covers tactical actions that every leader needs to take right now.
Wednesday, May 04, 2022 / 12:00 PM - 12:30 PM EDT
Matt Cain, Distinguished VP Analyst, Gartner
In this session, we tell a story around how an urban professional spends her day in 2030. We examine the technology supporting her day, and analyze the job skills needed to provide the services that are utilized throughout the day. The day shows how business models will be changing and how advances in AI, networking, IoT, robotics and data collection will change how we live.
Wednesday, May 04, 2022 / 12:00 PM - 12:45 PM EDT
Joachim Herschmann, Sr Director Analyst, Gartner
Building highly scalable automation for testing their most critical applications is a priority for I&O and software engineering leaders. Join this session to ask questions about how to start and scale your test automation initiatives, what skills and roles to have in blended teams, how to collaborate with your peers in application development and how to find the right tools .
Wednesday, May 04, 2022 / 12:00 PM - 12:45 PM EDT
Paul Vincent, Sr Director Analyst, Gartner
Workshop on experiences (what worked, what didn't) with low-code development platforms such as LCAP and BPA/BPMS, with feedback from the vendor, Gartner, and reference customer survey data.
Wednesday, May 04, 2022 / 12:00 PM - 01:00 PM EDT
Whit Andrews, Distinguished VP Analyst, Gartner
Figuring out the right use case for your organization is often the key to successful AI implementation. In this workshop, we will explore how to identify the right use case for your situation and apply that to overall changing business dynamics across the value chain.
Wednesday, May 04, 2022 / 12:45 PM - 01:05 PM EDT
Eric Newcomer, CTO, WSO2
Organizations often struggle to assemble the requisite development and deployment tools into a cohesive platform. You can’t buy a great digital experience, but you can buy the platform on which to build them, otherwise known as a Digital Platform as a Service (PaaS). An “opinionated” Digital PaaS eliminates the time and effort it takes to build a platform, and reduces the innovation time for cloud-based digital applications.
This session explains in detail how to leverage a Digital PaaS to build great customer experiences.
Wednesday, May 04, 2022 / 12:45 PM - 01:05 PM EDT
Jonathon Wright, Chief Technology Evangelist, Keysight
One of the great promises of quality engineering is to understand how software quality directly impacts customer value.
In this talk, we will discuss how a series of developments — both in technique and technology — are converging to deliver on this promise. Join Jonathon Wright as he shows how embracing shift-right techniques can help executives understand how we can monitor and learn from the real-world deployment of our software. Covered in this talk are:
• Shift-right testing
•AI-driven testing
•Model-based testing
Wednesday, May 04, 2022 / 12:45 PM - 01:05 PM EDT
Sameer Parulkar, DIRECTOR, PRODUCT MARKETING, MuleSoft
Distributed architectures, heterogeneous environments and multiple management consoles. Can your current API ecosystem meet the needs of diverse technology landscapes? Learn how Universal API management can help you combat API sprawl and modernize your applications.
Wednesday, May 04, 2022 / 12:45 PM - 01:30 PM EDT
Ben Urbanski, PRODUCT MANAGEMENT, Workato
Organizations are taking a new look at the power of automation. With ever-increasing use-cases for automation, automation pros can no longer afford to pick siloed technology stacks (like RPA, ETL, API Gateways etc) that require specialized skill sets. Industry trailblazers have had to rethink who builds automation, must have the critical capability, and much more. This discussion will present the blueprint for enterprise-wide automation beyond siloed components.
Wednesday, May 04, 2022 / 01:10 PM - 01:25 PM EDT
Lucas Drege, Solution Engineer, AgilePoint
Jesse Shiah, CEO & CO-FOUNDER, AgilePoint, Inc.
Built to address the unmet aspirations for enterprise-class low-code and no-code to enable an Agile Operating Model with cross-functional automation at scale.
In this 15-minute session, learn how AgilePoint has enabled organizations including Fortune 100s to winning the digital transformation race with its layered low-code/no-code application platform solutions. The built-in multi-layered governance framework enables Citizen Development at scale. Get a glimpse of the task-agnostic and extensible no-code platform with a low code extensibility layer.
Wednesday, May 04, 2022 / 01:10 PM - 01:25 PM EDT
Tom Freeman, SENIOR TECHNICAL PRODUCT MARKETING MANAG, ServiceNow Inc
ServiceNow enables you to establish end-to-end hyperautomation that can help your business realize new levels of value and efficiency across any use case. We provide a low-code suite of app dev, integration, and RPA capabilities that work cohesively with your environment by interconnecting any system. In this demo we’ll build an application that connects a broad array of teams, processes, and tools to address the complex task of managing a marketing event. We’ll showcase app ideation, legacy ERP system automation, external integrations, and conclude with production deployment including app governance.
Wednesday, May 04, 2022 / 01:30 PM - 02:00 PM EDT
Michelle Duerst, VP Analyst, Gartner
Burnout is an enterprise cultural issue that needs to be on every leader's radar. IT employees deal with constant change and demanding workloads that often result in burnout, impacting employee engagement and retention. In this session, you will learn how to spot and address burnout and open up the dialogue within IT to make employee well-being a priority. You will leave with actionable tactics .
Wednesday, May 04, 2022 / 01:30 PM - 02:00 PM EDT
Nicole Sturgill, Managing Vice President, Gartner
Enterprises in many industries are embracing automation starting with simplistic tools such as RPA, OCR or BPM. However, many organizations struggle to scale automation and as they do so, they may well fall foul to some common traps. In this session, attendees will be introduced to ten common mistakes in automation strategy and get guidance on how to overcome or avoid them.
Wednesday, May 04, 2022 / 01:30 PM - 02:00 PM EDT
Yefim Natis, Distinguished VP Analyst, Gartner
Incorporating composable architecture into digital business enables the enterprise or public agency to change and grow despite persistent uncertainty. IT leaders must build excellence in delivering composable application products, reflecting the architecture of the business and optimized for fast, safe and efficient change, as an essential tool of business resilience, adaptability and growth.
Wednesday, May 04, 2022 / 01:30 PM - 02:00 PM EDT
Philip Allega, VP Analyst, Gartner
"Deliver. Quicker. Meet the immediate needs!" The mantra of today's delivery teams are at odds with planning for the future and assessing the impact of the trajectory of what's planned for investment, in development, and in production. In this session we will explain why EA is still relevant, how they remain relevant, and how delivery teams can benefit from and help them without EA being an obstacle.
Wednesday, May 04, 2022 / 01:30 PM - 02:00 PM EDT
Steve Deng, Sr Director Analyst, Gartner
Digital business has accelerated the pace at which organizations support new apps, multichannel experiences and custom integrations. APIs are fundamental to effective app, microservice and integration architectures, but designing the API correctly determines adoption and success. The session discusses a five-step process to design the optimal API with an effective delivery and management strategy.
Wednesday, May 04, 2022 / 01:30 PM - 02:00 PM EDT
Arun Batchu, VP Analyst, Gartner
Broken app flows, inconsistent design and errors contribute to a debilitating 50% loss in work effectiveness and employee engagement. What got us here will not work in the increasingly VUCA world we live in. This session will introduce new trends in front-end architecture, design and technology to create a humane app experience that your employees and customers will love.
Wednesday, May 04, 2022 / 01:30 PM - 02:00 PM EDT
Ted Friedman, Distinguished VP Analyst, Gartner
Organizations are often confused by vendors who overcomplicate siloed approaches to data and analytics governance and integration. An effective data hub strategy is a synthesis of best practices that can help you succeed with data and analytics governance and data integration, while simplifying your infrastructure.
What is a data hub and why is It NOT the same as a data warehouses or data lake?
What is a data hub strategy and how does it add value to your organization?
What are the critical starting points for a data hub strategy?
Wednesday, May 04, 2022 / 01:30 PM - 02:15 PM EDT
Bill Swanton, Distinguished VP Analyst, Gartner
Many clients we talk with don't have clear competencies in organizational change, which holds back the transition from a project-centric delivery approach to one that's product-centric. This roundtable will bring together individuals who are on the shift to products and would like to explore what's worked and what hasn't when it comes to changing tactics .
Wednesday, May 04, 2022 / 01:30 PM - 02:15 PM EDT
Mark Coleman, VP of Software Engineering, Members 1st FCU
Over the years, engineering has been viewed as the owners of your digital systems while trying to juggle what is important for the business. This case study explores Members 1st FCU’s journey of transforming how engineering aligns with the business and experience owners to transition to product centric delivery. Learn how to:
• Change the view of the world between engineering and the business
• Help to unite disparate teams to support the product
• Empower business unit leaders with support from engineering vs “engineering being the bottleneck”
• Understand strategic areas to use your skills to remain competitive
Wednesday, May 04, 2022 / 01:30 PM - 02:15 PM EDT
Whit Andrews, Distinguished VP Analyst, Gartner
Mark O'Neill, VP Analyst, Gartner
Mark Horvath, Sr Director Analyst, Gartner
John Santoro, Sr Director Analyst, Gartner
Gartner analysts bring multiple insights and show how they intersect to change the way the world will work for software engineers and application managers who will find themselves relying more on external APIs. Analysts will describe their predictions, how they’re related and affect the IT Leaders’ worlds, and then craft a letter back from the future to tell the audience how to prepare.
Wednesday, May 04, 2022 / 01:30 PM - 02:30 PM EDT
Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner
This clinic will walk through how to use 10 powerful negotiation tips, tactics, and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can serve as your negotiation playbook for all major technology negotiations for cost optimization and risk mitigation. Each attendee will receive ready-to-use templates and checklists to put these 10 TTTs in action as a powerful negotiation playbook .
Wednesday, May 04, 2022 / 02:15 PM - 02:35 PM EDT
Joy Ebertz, PRINCIPAL SOFTWARE ENGINEER, Split
The force is strong with this one. Feature flags help teams achieve a 10-50x faster deployment cadence while simultaneously increasing safety and visibility into the readiness of code, long before release. Practices such as testing in production, gradual rollouts and kill switches are not from the dark side. Flags tied to data and analytics allow engineering and business teams to transcend old limitations, speeding digital transformation and the move from projects to products. Join us to learn the tools and strategies that are already changing the way thousands of teams build and release code.
Wednesday, May 04, 2022 / 02:15 PM - 02:35 PM EDT
Your applications and data are the fuel of your business. Yet while application data is being created in clever and innovative ways, their lack of connectivity creates data silos that inhibit your business from extracting the full potential of its value. Eliminate application and data silos with intelligent connectivity and automation and enable agility, speed time to market, and fuel growth. Boomi uniquely offers a unified platform that solves application connectivity challenges and is future proof to scale and solve data and workflow problems.
Wednesday, May 04, 2022 / 02:15 PM - 03:00 PM EDT
Rob Tiberio, SVP, Chief Architect , Software AG
In this live roundtable session, you’ll learn and discuss how to transition to modern software engineering principles, and what these can mean for the future of your organization.
Wednesday, May 04, 2022 / 02:15 PM - 03:00 PM EDT
Jon Schulman, , LaunchDarkly
We know that increasing the speed of releases increases their safety, but how does an organization start moving their cadence? What are the first steps of becoming a DORA Elite Performing organization and how have different companies worked to increase their release cadence? How does releasing more frequently change the speed at which organizations can innovate? Join industry experts for a discussion on going faster to be safer.
Wednesday, May 04, 2022 / 02:40 PM - 02:55 PM EDT
Sebastian Gierlinger, VP OF ENGINEERING, Storyblok
Join this session with Storyblok's very own CEO, Dominik Angerer, where you can learn about Storyblok's approach towards building a headless CMS that provides developers with all the flexibility they need to build reliable and fast websites.
In this demo, Dominik will be looking to showcase both why Storyblok speaks to developers and content creators. Dominik will highlight our components-based approach, our real time visual editor and how our content staging workflow approach enables a reliable production environment
Wednesday, May 04, 2022 / 02:40 PM - 02:55 PM EDT
Ohad Yehudai, PRINCIPAL SOLUTIONS ENGINEER, SnapLogic
Many organizations have over a hundred best-of-breed applications in the cloud and behind their firewall, to effectively run their business. SnapLogic provides a modern agile integration platform to connect these applications wherever they live in the public cloud or behind your firewall in your data center or Virtual Private Cloud, and both in batch or real-time (such as for API, event-driven, or streaming data use-cases). All without writing a single line of code!
Wednesday, May 04, 2022 / 03:00 PM - 03:30 PM EDT
Mark O'Neill, VP Analyst, Gartner
As API breaches become commonplace, API security has grown in importance. APIs are now widely used in application development and integration, but are attractive targets since they access applications and data. In this session, you will learn the typical threat surface for APIs, vulnerability paths, and examples of breaches. You will then learn what techniques and technologies can protect APIs .
Wednesday, May 04, 2022 / 03:00 PM - 03:30 PM EDT
Gene Phifer, Distinguished VP Analyst, Gartner
The digital workplace delivers tools and processes to support business goals and objectives, while providing a compelling employee experience. How do technology and digital dexterity enable ways of working, now and in the future? Develop a foundational understanding of what digital workplace is, what it demands of you as leaders, and how doing it right will enable your organization's success .
Wednesday, May 04, 2022 / 03:00 PM - 03:30 PM EDT
Abhishek Singh, Principal Analyst, Gartner
Software engineering is a fast-evolving discipline underpinning the digital products of many businesses. Software engineering leaders can use the technologies and practices in this Hype Cycle to facilitate agility and innovation within their organizations .
Wednesday, May 04, 2022 / 03:00 PM - 03:30 PM EDT
Rob O'Donohue, Sr Director Analyst, Gartner
An untapped market of neurodiverse talent exists largely because of a lack of understanding of this group’s potential. Application Leaders facing a lack of digital skills should, in partnership with HR, create a neurodiversity talent strategy to close gaps with these highly skilled and largely underemployed individuals.
Wednesday, May 04, 2022 / 03:00 PM - 03:30 PM EDT
Arun Batchu, VP Analyst, Gartner
The seminal book on design patterns that launched modern software development was published almost 30 years ago and laid the foundation for the systems we enjoy today. Tragically, patterns have disappeared from our vocabulary, leaving us without a common language for building next-gen systems. In this session, we reintroduce patterns and languages to capture essential complexity and eliminate accidental complexity .
Wednesday, May 04, 2022 / 03:00 PM - 03:30 PM EDT
Danny Brian, Distinguished VP Analyst, Gartner
The noise around the "framework of the month" is deafening. Increased demands of agility and scalability require new approaches to application architecture and tooling. Hundreds of vendors offer new platforms that promise developer productivity. HTML5 and JavaScript features offer extreme leverage of both code and skills to solve problems for any endpoint device or server environment. How can software engineering leaders make sense of this turbulent landscape? This session gives a rundown of the trends you cannot afford to ignore in web platforms, frameworks and architecture .
Wednesday, May 04, 2022 / 03:00 PM - 03:30 PM EDT
Bill Holz, VP Analyst, Gartner
DevOps is all the rage — but what does DevOps really mean? Organizations all around the globe are scrambling to adopt DevOps without understanding what the term means and what is required to adopt it. This presentation will help you to better understand:
• What DevOps is and what it is not?
• The keys critical to DevOps success.
• How to build your DevOps practice into your SDLC ?
Wednesday, May 04, 2022 / 03:00 PM - 03:45 PM EDT
Jeffery Skowron, VP Analyst, Gartner
CRM technology has exploded across enterprise landscapes. The scope of CRM capabilities is broad but a solid foundation is always for success. This session explores the technical aspects of an ideal CRM architecture by applying concepts such as modularity, interoperability and shared services .
Wednesday, May 04, 2022 / 03:00 PM - 03:45 PM EDT
Rich Bellefeuille, Director of Architecture, Land O'Lakes
We'll follow the Land O'Lakes journey from a more traditional, Project-centric organization to one that is designed around continuously-funded Product teams working directly with the business. This case study explores the transformational journey and how our Product and Capability teams are building trust with our business. We'll talk through:
• Aligning the business to the approach and being deliberate about handling change management (Agile training)
• Talent management and the gaps many organizations face (Employee background, experience and interest)
• Financial management and the implications of such an organizational change
• Application ownership and the impact on portfolio management and rationalization efforts
Wednesday, May 04, 2022 / 03:00 PM - 04:00 PM EDT
Van Baker, VP Analyst, Gartner
Design thinking is the key to designing and developing applications that are user-centric, resulting in broad adoption and use by customers or employees. Design thinking is key to understanding all the steps that need to be taken before thinking about building a prototype. Unfortunately, many development teams believe that the first step in building a new application is to start writing code, but this will likely lead to problems with the application .
Wednesday, May 04, 2022 / 03:00 PM - 04:00 PM EDT
Anne Thomas, Distinguished VP Analyst, Gartner
Traditional architecture methodologies conflict with agile and DevOps methodologies, and many DevOps teams resist architects' guidance. Architects need to adopt DevOps-friendly practices to reduce the conflict. This workshop examines roles, practices and attitudes that enable architects to work effectively with DevOps teams and improve their influence .
Wednesday, May 04, 2022 / 03:45 PM - 04:15 PM EDT
Joachim Herschmann, Sr Director Analyst, Gartner
Applying AI and machine learning to quality assurance will help determine the value of automation for QA and testing, and help identify how automation can support new ways of working in agile and DevOps environments. This session covers :
• What are the main use cases for AI in testing?
• How can you prepare for the impact for a future of AI-driven testing?
Wednesday, May 04, 2022 / 03:45 PM - 04:15 PM EDT
Samantha Searle, Sr Principal Analyst, Gartner
Scaling digital business requires CTO's to actively engage and partner with their peer executives , as disjointed efforts might hamper this scaling. CTOs should engage with other CXO roles to identify synergies, reduce conflicts and determine common business outcomes.
Wednesday, May 04, 2022 / 03:45 PM - 04:15 PM EDT
Lorri Callahan, Sr Director Analyst, Gartner
The combined benefits of adopting agile and a product-centric approach to your portfolio has paid solid dividends to your organization. Are you asking yourself, where do we go next? Learn how to apply four key principles – cross-functional governance, product-centric portfolio management, visualization of flow, and continuous business forecasting — to close the gap between strategy and execution to always deliver business value.
Wednesday, May 04, 2022 / 03:45 PM - 04:15 PM EDT
Jason Wong, Distinguished VP Analyst, Gartner
Low-code tools are accounting for a significant percentage of new application development. But will these technologies leave a trail of applications with lock-in to vendors, high amounts of technical debt and potential security weak points in your IT stack? Learn how software engineering leaders can mitigate these challenges of low-code development .
Wednesday, May 04, 2022 / 03:45 PM - 04:15 PM EDT
Danny Brian, Distinguished VP Analyst, Gartner
Software engineering leaders must frequently help their teams choose which programming languages and frameworks they should use. This session will discuss the use cases, pros and cons, ecosystems and long-term outlook of leading programming languages and frameworks.
Wednesday, May 04, 2022 / 03:45 PM - 04:15 PM EDT
Nick Jones, Distinguished VP Analyst, Gartner
New business opportunities will be enabled by Tiny IT, digital twins, robots, and autonomic systems. Mass deployment of IoT for monitoring and control means some CIOs are responsible for diverse devices posing new risks from traditional hacking to malicious action by machine customers. Technologies such as embedded AI and partners such as telcos offering 5G edge enable new IoT architectures. You need a new IoT strategy.
Wednesday, May 04, 2022 / 03:45 PM - 04:15 PM EDT
Gary Olliffe, Distinguished VP Analyst, Gartner
Event-driven architecture and streaming data patterns are permeating the enterprise as architects and engineers discover the limits of their historical go-to approaches. This session explains the trends in cloud architectures, platforms, open-source and skills that are making event-driven patterns a critical capability for modern application, integration and data architecture .
Key Issues:
1) What are the use cases for event-driven architecture today?
2) What skills, technologies and practices do you need to succeed?
3) What impact does working with events and streams have on your existing technology?
Wednesday, May 04, 2022 / 03:45 PM - 04:30 PM EDT
Steve Deng, Sr Director Analyst, Gartner
With the arrival of service mesh and container orchestration platforms such as Kubernetes, you have more options to protect, govern, and manage your APIs and services. Come get unbiased expert help in choosing between API gateways, ingress gateway and service mesh.
Wednesday, May 04, 2022 / 03:45 PM - 04:30 PM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Applications and software engineering leaders are tasked with developing innovative solutions for customers. But what are the key CX trends in 2022 that could help them? In this Ask the Expert session, attendees can ask questions about CX trends Gartner is seeing around the world.