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Get to Know the Hype Cycle for Customer Service and Support Technology
Thursday, November 05, 2026 / 10:30 AM - 10:50 AM MST
About the Session
The Hype Cycle for Customer Service and Support Technology provides insights into a variety of technologies shaping the service experience today. This session will introduce you to the Hype Cycle and help guide your planning as you match functionality with your organization’s appetite for risk in adopting newer vs. more mature capabilities.
Speakers