Sessions / Get to Know the Magic Quadrant for Contact Center as a Service
Get to Know the Magic Quadrant for Contact Center as a Service
Wednesday, November 04, 2026 / 11:00 AM - 11:20 AM MST
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About the Session
Contact center as a service platforms perform a critical function in your customer service operations – prioritizing, coordinating and providing insights into customer interactions, and shaping future customer and employee experiences. This session will introduce you to the Magic Quadrant for Contact Center as a Service, including the vendors and key trends in this evolving market.