Sessions / Intradiem: Dynamic Workforce Orchestration: The Next Evolution of Customer Service Operations
Intradiem: Dynamic Workforce Orchestration: The Next Evolution of Customer Service Operations
Thursday, November 05, 2026 / 11:15 AM - 11:45 AM MST
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About the Session
Customer service operations are becoming more dynamic as demand shifts, silos break down, and humans work alongside AI. Discover how Dynamic Workforce Orchestration helps organizations continuously align people, technology, and work—and why the shifts from static to dynamic, siloed to shared, and human to hybrid represent the next evolution of customer service.