Agenda / Day

Monday, October 26, 2026 / 09:30 AM - 10:15 AM EDT

Live: Hemisphere Ballroom, WDW Dolphin Resort | Remote: Swan Ballroom 6, WDW Swan Resort | Remote: Grand Harbor North & South, Yacht & Beach Resort

Gartner Opening Keynote: Productivity Isn't the Prize - Expanding What's Possible for Your Organization

AI is delivering productivity gains across the workforce. Yet organizations are learning that greater productivity does not reliably translate into lower costs. The real opportunity lies in using AI to create value that wasn’t possible before. Join this session to learn how HR can help organizations concentrate AI investments, redesign work faster, and reinvest workforce capacity for growth.

Monday, October 26, 2026 / 11:00 AM - 11:30 AM EDT

Northern Hemisphere Ballroom

Signature Series: Top CHRO Trends & Priorities Shaping 2027

Each year Gartner surveys hundreds of CHROs about their challenges and priorities for the coming year. Join this session to learn the top CHRO trends and priorities for 2027 and how you can use these to inform your strategic plan.

Monday, October 26, 2026 / 11:00 AM - 11:30 AM EDT

Swan Ballroom 6

AI Broke the Employee Handbook. Now What?

AI is already changing how we work, make decisions and interact, but most HR policies have not kept pace. That leaves organizations exposed to real workplace issues, from biased hiring, promotion or performance decisions to inappropriate AI-generated content, confidentiality breaches and employee misuse of AI tools. This session shows HR leaders how to identify where policies fall short and update them before the next crisis forces action.

Monday, October 26, 2026 / 11:00 AM - 11:30 AM EDT

Grand Harbor Salon 1

Prove the Business Value of Inclusion and Culture

As executive leaders look for ways to cut costs, demonstrating the business value of inclusion and the employee experience is imperative. However, CHROs struggle to quantify their impact. Attend this session to learn how to reframe business value, connect key data points to strategy and forge the partnerships necessary to track and report the business impacts that will resonate with your leaders.

Monday, October 26, 2026 / 11:00 AM - 11:30 AM EDT

Upper Peninsula 3

Top Trends Shaping Talent Acquisition for 2027

Recruiting leaders face tremendous pressure to deliver the scarce talent needed to fuel business transformation. However, economic volatility and AI-driven innovation are creating uncertainty about how to drive recruiting forward. Join this session to learn how top recruiting leaders will address these challenges in 2027 and beyond as an input to your strategic plan.

Monday, October 26, 2026 / 11:00 AM - 11:30 AM EDT

Southern Hemisphere II

Change Has Changed: What You Need to Know About Change Management in the Age of AI

AI has not only increased the number of changes across organizations -- it's shifted the nature of change as well. Change is now less stable, less predictable, and unable to be contained. In this new context, HR must adapt how it prepares the workforce to navigate change. Join this session to learn how.

Monday, October 26, 2026 / 11:00 AM - 11:30 AM EDT

Swan Ballroom 10

Find Your AI-Labor Ratio: Balancing Workforce and Technology Costs

As AI investments grow, C-suite leaders assume ROI will be achieved through headcount reduction. With high infrastructure expenses, producing significant AI value may cost more than current labor. Moreover, AI may increase hidden demand for labor by expanding services and workforce capabilities. This session provides a framework for deconstructing work to track key metrics for AI and labor costs.

Monday, October 26, 2026 / 11:00 AM - 11:30 AM EDT

Southern Hemisphere III

Building Future-Ready Leaders at Speed

Today’s senior leaders must possess a different set of capabilities that enable them and their organizations to activate growth in this environment of catalytic change. This breakout will help CHROs select and build the right capabilities to develop in senior leaders. This breakout will take a best of approach and will highlight data and best practices within and beyond the HR practice.

Monday, October 26, 2026 / 11:00 AM - 11:30 AM EDT

Grand Harbor North & South

Lead at Business Speed: Execute a Flexible HR Technology Plan

CHROs are looking to use HR technology to meet increasingly complex demands for process efficiency, employee experience and other critical outcomes. However, they often struggle with competing priorities and proliferating technology options including AI. Attend this session to learn how to overcome those challenges and achieve critical outcomes using Gartner's Strategic Roadmap framework.

Monday, October 26, 2026 / 11:00 AM - 11:30 AM EDT

Grand Harbor Salon 5

The AI-Ready Workforce Framework: Segmenting Talent for Scalable AI Adoption

AI does not impact every employee in the same way, and treating it as a single workforce issue creates hidden risks. This framework helps CHROs segment the workforce based on how people interact with AI, the level of risk they carry and the judgment expected of them.

Monday, October 26, 2026 / 11:00 AM - 11:20 AM EDT

Stage 1, HR Xpo, Atlantic Hall

Cut Through the Noise With Gartner's Magic Quadrant for HCM Suites

AI is reshaping HCM suites faster than any previous technology wave. In this 20 minute theatre session, learn how the Gartner HCM Magic Quadrant cuts through the noise to show how AI is redefining what HCM suites deliver, how they create value and what will matter most in the year ahead, along with new expectations HR leaders must act on now.

Monday, October 26, 2026 / 11:00 AM - 11:20 AM EDT

Stage 2, HR Xpo, Pacific Hall

2026 Hype Cycle for Learning and Development Technologies

Covering emerging innovations with the potential to impact L&D functions, the Hype Cycle for L&D Technologies is an essential tool to evaluate and prioritize new technology investments. Join this session to learn what is new and different in 2026

Monday, October 26, 2026 / 11:00 AM - 11:20 AM EDT

Stage 3, HR Xpo, Pacific Hall

Physical AI Reshapes Robotic Frontier of Human-AI Collaboration

This session explores how physical AI is advancing the next frontier of robotics, enabling more dynamic, adaptive collaboration between humans and intelligent machines.

Monday, October 26, 2026 / 11:35 AM - 11:55 AM EDT

Stage 1, HR Xpo, Atlantic Hall

Deloitte:The Future of Work Is Here: How HR Can Turn 2026 Trends into Business Value

Powered by insights from Deloitte’s 2026 Global Human Capital Trends report, representing 9,000+ voices globally, this session will explore key trends that are top of mind for executives. Join us to learn practical actions that CHROs and HR leadership teams can take to make progress against these topics to deliver measurable business value.

Monday, October 26, 2026 / 11:35 AM - 11:55 AM EDT

Stage 2, HR Xpo, Pacific Hall

Indeed: The Power of Connection: Deeper Intelligence, Smarter Hiring with Indeed

In today’s competitive labor market, traditional “post-and-pray” recruiting isn’t enough. Join us for an inside look at the new Indeed—an integrated hiring engine designed to help employers find the right talent faster. In this session, explore two of Indeed’s latest innovations: Sourcing Assistant and Smart Screening.

Monday, October 26, 2026 / 11:35 AM - 11:55 AM EDT

Stage 3, HR Xpo, Pacific Hall

Vemo Workforce: The 3Rs of Workforce Planning - Revenue, Risk and Resilience

Strategic workforce planning is often framed as an HR process, but its real value is helping organizations solve business problems. This session introduces the 3Rs framework - Revenue, Risk, and Resilience - to connect workforce decisions directly to business outcomes. Learn to translate challenges into talent strategies, evaluate tradeoffs with intelligence, and use AI for scenario modeling to drive growth and build organizational resilience.

Monday, October 26, 2026 / 12:00 PM - 12:30 PM EDT

Northern Hemisphere Ballroom

Workday: From HR to Agentic HR: Preparing for the AI‑Ready Organization

HR isn’t just evolving, it’s being re‑architected for a world where people work alongside AI agents. Join Valvoline and Workday to see how “Agentic HR” is moving from buzzword to business‑critical, with live examples of AI in action and practical guidance for CHROs on redesigning operating models, governance, and skills.

Monday, October 26, 2026 / 12:00 PM - 12:30 PM EDT

Southern Hemisphere II

TalentNeuron: Building the 2030 Organization Part 2 – One Year On

Last year’s Building the 2030 Organization session drew a standing-room-only audience of more than 850 attendees. This year, David Wilkins returns with Andrew Dickinson of Sage to show what happened next: how Sage moved from an emerging workforce planning and work redesign effort to a strategic capability delivering board-level workforce insights and recommendations in under a year.

Monday, October 26, 2026 / 12:00 PM - 12:30 PM EDT

Southern Hemisphere III

SAP SuccessFactors: How Starbucks Connects Talent, Pay And AI For Growth

HR leaders are being asked to improve workforce experiences while driving business outcomes. Join Starbucks and SAP SuccessFactors for a fireside chat on how talent strategy, pay and AI innovation can work together to support growth. Learn how Starbucks is improving internal mobility, building employee trust through modern payroll, and exploring AI to help teams work more efficiently while keeping people at the center of every decision

Monday, October 26, 2026 / 12:00 PM - 12:30 PM EDT

Southern Hemisphere V

O.C. Tanner: Human Connection in the Age of AI: The ROI of Relationship‑Driven Recognition

AI is making work faster, leaner, and more fragile. Yet new O.C. Tanner research shows that when recognition reaches everyone, everywhere, in more meaningful ways, employees are 21x more likely to be invested in their organization's success and 26x more likely to stay. Join Mindi Cox to explore how leading organizations are building recognition into their social infrastructure to strengthen relationships, build trust, and drive performance.

Monday, October 26, 2026 / 12:00 PM - 12:30 PM EDT

Upper Peninsula 2

HealthEquity: How TIAA is Making Healthcare Affordability a C-Suite Priority

How do you deliver meaningful healthcare affordability while managing employer costs? Join Cheryl King, HealthEquity's Chief People Officer, and Ned Godwin, VP of Benefits at TIAA, to learn how TIAA designed two HDHP + HSA offerings with distinct contribution strategies for different employee populations. Discover the framework, outcomes, and lessons that helped make affordability a C-suite priority.

Monday, October 26, 2026 / 12:00 PM - 12:30 PM EDT

Upper Peninsula 3

ServiceNow: The CHRO's Roadmap for High-Performance Employee Experience in the Agentic AI Era

The CHRO mandate is expanding: CEOs are asking HR to architect how humans and AI drive high performance together. Winning CHROs are moving from AI that answers to AI that acts, helping employees get work done easily without tool sprawl and boosting managers’ capacity to lead and decide, all within the guardrails of approval chains, policies, and org structure. Learn how to build such a human-centered, high-performance employee experience with AI.

Monday, October 26, 2026 / 12:00 PM - 12:30 PM EDT

Swan Ballroom 10

Phenom: One Foundation, Every Play: Rally House's Contextual AI Playbook

New markets rarely call for the same hiring approach. Rally House works from one foundation that sources head coaches in mature markets, stands up talent communities and hiring events in new ones, and can orchestrate agentic workflows that flex by role, geography, and hometown ties. Most companies trade personalization for scale. Contextual AI lets Rally House keep both, from malls to campuses to stadiums, without losing local relevance.

Monday, October 26, 2026 / 12:45 PM - 01:15 PM EDT

Southern Hemisphere II

From Vision to Reality: Implementing an AI-Infused HR Operating Model

Rapid AI adoption demands a fundamental rethinking of how HR operates. Join this session to uncover practical, step-by-step guidance for redesigning HR processes, roles and service delivery to build your AI-infused HR operating model.

Monday, October 26, 2026 / 12:45 PM - 01:15 PM EDT

Upper Peninsula 2

AI Advantage: High-Impact Use Cases to Transform Talent Acquisition

AI is transforming talent acquisition, offering organizations a competitive edge and improving outcomes across the recruiting life cycle. This session breaks down our research on talent acquisition use cases, mapped by business value and feasibility. Explore how leading organizations leverage top AI use cases to enhance candidate experience and improve hiring quality and speed. Receive practical guidance on how to score and prioritize your own AI use cases to maximize impact in your talent acquisition strategy.

Monday, October 26, 2026 / 12:45 PM - 01:15 PM EDT

Upper Peninsula 3

Top Trends That Will Shape L&D Strategy for 2027

As AI adoption accelerates and the workforce transforms, L&D leaders face a pivotal moment in redefining how learning fuels performance. This session highlights the key trends shaping the 2027 learning landscape and their implications for a modern L&D strategy — giving you the clarity to set a focused roadmap for the year ahead.

Monday, October 26, 2026 / 01:30 PM - 02:00 PM EDT

Southern Hemisphere II

How to Reimagine Any Workflow and Team for AI

This session explores the essential building blocks of effective work redesign, offering practical frameworks to rethink roles, processes and skills to drive agility and performance.

Monday, October 26, 2026 / 01:30 PM - 02:00 PM EDT

Swan Ballroom 6

How to Define and Manage High Performance in the AI Era

Generative AI is changing employee performance faster than performance management practices can adapt. Many organizations performance criteria will be out of date as a result. This session provides CHROs with a framework for adapting their performance management strategies to an AI-enabled work environment.

Monday, October 26, 2026 / 01:30 PM - 02:00 PM EDT

Upper Peninsula 2

How to Respond to Growing Candidate Use of AI

As recruiters and candidates both adopt AI, recruiting processes must adapt. Simply prohibiting candidate use of AI during recruiting undermines AI augmented workforce ambition. This session explores mitigation strategies and technology capabilities to address changing candidate behavior and drive best fit candidate selection.

Monday, October 26, 2026 / 02:05 PM - 02:25 PM EDT

Stage 1, HR Xpo, Atlantic Hall

UKG: How AI Agents Are Changing HCM Across Hiring, Employee Enablement, and Pay

AI agents are changing HCM by taking on the coordination work that turns workforce signals and employee needs into completed outcomes. That requires more than adding AI features to existing applications. UKG moves intelligence closer to the moment of decision by applying unified, real-time workforce data and deep operational context across the mission-critical workflows businesses depend on every day. Stop by UKG booth #801 for more information.

Monday, October 26, 2026 / 02:05 PM - 02:25 PM EDT

Stage 2, HR Xpo, Pacific Hall

Perceptyx: From Insight Addiction to Leadership Accountability in HR

HR keeps showing up to the C-suite with charts because insight is the comfortable fix. It looks like rigor, feels like value, and lets us dodge the hard part: changing behavior and holding leaders accountable. It's an addiction, and AI is about to cut off the supply. When knowing is free, the analyst has no leverage left. This session flips the script: what if HR walked in not to report on the workforce, but to put leadership, HR first, on the hook for the behaviors that move the business? This session explores why we avoid this, and what it takes to trade the dashboard for real authority.

Monday, October 26, 2026 / 02:05 PM - 02:25 PM EDT

Stage 3, HR Xpo, Pacific Hall

Zensai: If AI Isn't Your Biggest Threat, What Is?

AI has become the convenient explanation for problems that predate it: unclear priorities, overloaded teams, managers who don't know what good looks like. AI didn't create that confusion - it exposed it, at speed. What's missing isn't technology. It's the courage to set a direction people can follow and hold it while the ground is still moving. This session looks at what that takes.

Monday, October 26, 2026 / 02:30 PM - 03:00 PM EDT

Northern Hemisphere Ballroom

Signature Series: CEO Concerns 2027: Implications and Actions for CHROs

CEO thinking is constantly challenged by events and each year Gartner conducts an in-depth survey of hundreds of CEOs to understand their shifting concerns and priorities. Come to this session to learn what CEOs are thinking for 2027 and what the talent agenda impacts are for CHROs.

Monday, October 26, 2026 / 02:30 PM - 03:00 PM EDT

Southern Hemisphere II

Should We Be Afraid of 'It'? Reframing Your Employees' Relationship With AI

AI is changing work faster than most organizations can redesign it, and CHROs need clearer ways to divide roles between people and technology. This session gives CHROs and HR leaders a practical human-AI collaboration framework they can use to clarify where people lead, where AI supports and how to build a stronger operating model for the future of work.

Monday, October 26, 2026 / 02:30 PM - 03:00 PM EDT

Southern Hemisphere III

Transitioning CHROs: Leveraging Gartner's New-to-Role Insights for First-Year Success

As CHRO turnover and the pace of business change increase, a growing number of CHROs find themselves in transition — assessing the remit of their new role and how it differs from previous positions. Join this session to learn how new-in-role CHROs can quickly understand and meet expectations, manage risk, and build their executive brand to deliver both short- and long-term value.

Monday, October 26, 2026 / 02:30 PM - 03:00 PM EDT

Upper Peninsula 3

HR Has an Image Problem

HR sits in one of the most complex roles in the organization, caught between competing expectations—often seen as too business-centric for employees and too employee-centric for the business. As organizations evolve, the stakes are rising. If leaders aren’t fully confident in HR’s ability to lead the human workforce, will HR be trusted to lead the human-machine workforce? And if employee trust is uneven, how can CHROs drive transformation? Join this session to learn how top CHROs strengthen trust, expand influence in the boardroom, and better support employees at scale.

Monday, October 26, 2026 / 02:30 PM - 03:00 PM EDT

Swan Ballroom 6

Emerging Trends Vision 2027: Rethinking Human/AI Collaboration

Every year, we pick one of the most important emerging trends and explore that deeper. For 2026, there is no doubt: human-AI relationships. AI brings agency to technology; how will that change the way we relate to AI? Should robots have rights and responsibilities? In a connected world, can you even own AI? How do we overcome fear? Within these new relationships, let’s keep it real: AI is not your friend or teammate, but a toolmate.

Monday, October 26, 2026 / 02:30 PM - 03:00 PM EDT

Swan Ballroom 10

Demystifying AI-Ready Data: The HR Foundation for AI Success

Is your workforce data ready for AI? Most organizations focus on improving data quality, but AI data readiness depends on much more than clean data. Join this session to discover why poor AI data readiness is often a symptom of deeper organizational challenges and what CHROs can do about it. Learn how to create the leadership attention, accountability and trusted-data behaviors that enable AI-ready workforce data and unlock greater value from AI. Leave with practical actions to help HR build sustainable AI data readiness and accelerate AI success.

Monday, October 26, 2026 / 02:30 PM - 03:00 PM EDT

Grand Harbor Salon 1

How Enterprise Risk Will Shape the 2027 CHRO Agenda

New enterprise risks are taking shape that will test how organizations grow, perform and protect value over the next several years. In this breakout, CHROs will explore the emerging risk themes most likely to shape the 2027 agenda, from capability erosion and productivity strain to structural workforce uncertainty and governance gaps. Learn how these themes should inform risk leadership priorities and enterprise action.

Monday, October 26, 2026 / 02:30 PM - 03:15 PM EDT

Grand Harbor Salon 5

Harvard Business Review Interview: How HR Builds Trust, Capability, and Resilience During Transformation

In 2026, organizations are navigating AI adoption, global disruption and ongoing work and culture transformation – all at once. HR leaders are tasked with leading their workforce through ungovernable change, while keeping organizational strategy and growth top of mind. Join this Harvard Business Review-led CHRO panel and hear senior HR leaders share how they’ve helped their organizations through extreme change, leveraging culture and trust to power new possibilities.

Monday, October 26, 2026 / 03:05 PM - 03:25 PM EDT

Stage 1, HR Xpo, Atlantic Hall

Eightfold AI: Why Your Next Enterprise App Won't Come From a Vendor

The era of buying rigid enterprise software is ending. Attendees will learn how teams can build custom applications on top of deep, purpose-built domain intelligence.

Monday, October 26, 2026 / 03:05 PM - 03:25 PM EDT

Stage 2, HR Xpo, Pacific Hall

Fountain: Inside DoorDash's Bet on Autonomous Frontline Operations

Most frontline orgs run forecasting, scheduling, and hiring as three systems that talk once a quarter. A forecast shifts Monday, reaches a recruiter weeks later, and the req opens after the gap already cost something. Jenna Kohnke (Sr. Director, Workforce Strategy & TA Ops @ DoorDash) and Pete Eisenman (SVP, GTM @ Fountain) get into how to close that loop, what changes when a system runs the work end to end, and where humans still belong.

Monday, October 26, 2026 / 03:05 PM - 03:25 PM EDT

Stage 3, HR Xpo, Pacific Hall

Awardco: Using Recognition & AI to Turn Executive’s Good Intentions Into Action

Executive recognition has an outsized impact on employee engagement, yet it often breaks down in practice. Leaders are stretched thin and may feel disconnected from the day-to-day, creating hesitancy to recognize from the top. Learn why executive recognition stalls, why that gap matters, and how leaders can solve it in a practical, scalable way with AI assistance to remove barriers and identify meaningful moments.

Monday, October 26, 2026 / 03:30 PM - 04:00 PM EDT

Southern Hemisphere II

Achievers: How Campbell's Leveraged Recognition as a Catalyst for Change

Change only sticks when people know what matters and are recognized for doing it. Drawing on lessons from Campbell’s, this session explores how recognition can drive change, engagement and belonging. Learn what it takes to embed recognition into daily habits, the role of points, gamification & champions, and how recognition data can help connect & support hourly & deskless employees while reinforcing the behaviors that move organizations forward.

Monday, October 26, 2026 / 03:30 PM - 04:00 PM EDT

Southern Hemisphere III

Marsh: From Function to Foundry, HR as the Architect of Work and Workforce

AI can free up capacity, but time saved alone doesn’t show up in the P&L. Turning it into measurable value is a work and workforce design problem, and one for HR to own. This session shows how to build a Work & Workforce Foundry: a capability HR develops by redesigning its own work first, earning the credibility to help the business redesign work, reshape human roles and redeploy released capacity where it drives impact.

Monday, October 26, 2026 / 03:30 PM - 04:00 PM EDT

Southern Hemisphere V

Orgvue: The Handoff Problem: Why Faster Work Isn’t Creating Faster Organizations

What if AI made every employee twice as fast tomorrow? Would your organization actually move faster? Many invest in faster tools without redesigning how the work flows. As AI reshapes tasks, CHROs need to look beyond roles and headcount to understand how work really gets done. Discover why workforce transformation starts with the work itself, and how redesigning handoffs between people, teams and AI builds adaptable, winning organizations.

Monday, October 26, 2026 / 03:30 PM - 04:00 PM EDT

Upper Peninsula 2

Draup: Skills-Based Resource Management: Workforce Planning in an AI-Transformed World

As AI reshapes tasks and roles, workforce planning must connect people’s skills to the work that needs to be done. Skills-based resource management helps organizations redeploy talent, close capability gaps, and align capacity with changing business priorities.

Monday, October 26, 2026 / 03:30 PM - 04:00 PM EDT

Upper Peninsula 3

Sense: Personalizing Hiring to Reduce Friction and Accelerate Results

Today's candidates expect a seamless, personalized hiring experience, yet many organizations still rely on processes that create delays and lose talent. In this session, a Talent Acquisition leader shares how partnering with Sense helped shift to a mobile-first engagement approach — streamlining interactions and enabling more responsive, personalized communication. The result: less friction, faster hiring, and stronger outcomes.

Monday, October 26, 2026 / 03:30 PM - 04:00 PM EDT

Swan Ballroom 6

ADP: The Manager's New Teammate: Using AI to Expand Capacity and Performance

Managers are being asked to deliver more than ever. Join ADP Chief Talent Officer Jay Caldwell to learn how ADP uses AI as a teammate to expand manager capacity through HR support, behavioral nudges and in-flow coaching. Discover how AI can deliver personalized guidance during critical talent moments, moving beyond traditional training to strengthen performance. Attendees will gain practical lessons and tips for enhancing human potential at work.

Monday, October 26, 2026 / 03:30 PM - 04:00 PM EDT

Swan Ballroom 10

Paradox: The Perfect Recipe: Balancing Speed, Quality, and Hospitality in Chipotle's AI Hiring

Join Lois Alexis-Collins, Chief People Officer of Field Operations, to explore how Chipotle uses conversational AI, "Ava Cado," to cut time-to-hire from 12 to four days while doubling applicant volume. Learn how successfully aligning HR technology with operations balances speed, quality, and authentic hospitality to secure top talent and reduce "quick quits" in the first 90 days. Ensure your hiring process reflects a premium, fresh HR philosophy.

Monday, October 26, 2026 / 03:30 PM - 04:00 PM EDT

Southern Hemisphere I

Seekout: Your AI Agent Just Gave You More Work

A framework for deploying agents that reduce human workload instead of just helping with tasks.

Monday, October 26, 2026 / 04:10 PM - 04:30 PM EDT

Stage 1, HR Xpo, Atlantic Hall

Avature ROI: How Epic Cut Cost per Hire by 52 Percent

Every recruiting leader must prove the ROI of their technology investments. Discover how Epic consolidated CRM, ATS, events and onboarding on Avature to cut time to fill from 42 to 29 days, reduce cost per hire by 52%, and reclaim 1,000+ recruiter hours annually. Recruiting and TA leaders will learn where Epic’s ROI came from and how automation freed teams from repetitive tasks to focus on candidates and higher-value work

Monday, October 26, 2026 / 04:10 PM - 04:30 PM EDT

Stage 2, HR Xpo, Pacific Hall

Culture Amp: 4 Uncomfortable Truths About AI at Work From 112,000 Employees

Most AI strategies treat adoption as a trust problem. But data from 112,000+ employees across 120+ companies reveals a different story: 81% already trust their organization to use AI responsibly. The real barrier is that leadership's conviction rarely becomes clear, practical direction employees can act on. Unpack four uncomfortable truths and learn how to turn AI ambition into the clarity and support employees need to adopt it.

Monday, October 26, 2026 / 04:10 PM - 04:30 PM EDT

Stage 3, HR Xpo, Pacific Hall

Tapcheck: The Confidence Gap - The Hidden Variable in Your AI Transformation

AI transformation is colliding with a workforce already skeptical of employers, automation, and job security. CHROs can't control every headline, but they can control the signals employees receive today. One of the most fundamental is pay. This session examines why reliable, flexible pay drives workforce trust, how financial uncertainty affects readiness for change, and what CHROs can do before asking employees to embrace what comes next.

Monday, October 26, 2026 / 04:45 PM - 05:30 PM EDT

Live: Hemisphere Ballroom, WDW Dolphin Resort | Remote: Swan Ballroom 6, WDW Swan Resort | Remote: Grand Harbor North & South, Yacht & Beach Resort

Guest Keynote: The Art of Vision

Erik Wahl challenges audiences to rethink innovation, leadership, and untapped potential. Through compelling storytelling and fresh insights, he reveals how breakthrough thinking starts with creativity, risk-taking, and reimagining what’s possible. During an unforgettable fusion of business insight with live art, Wahl creates a powerful visual metaphor for vision, showing how clarity emerges from uncertainty and bold action brings ideas to life.

Monday, October 26, 2026 / 05:40 PM - 06:00 PM EDT

Stage 2, HR Xpo, Pacific Hall

BetterUp: Meet the Calibrators: The Leaders Turning AI Spend Into AI Value

Some leaders invest in AI and their people at once. Others swap one for the other. BetterUp calls the first group Calibrators, and their teams see stronger trust, better coordination, and real productivity gains, while the rest stall or lose ground. See what separates Calibrator behavior, why it drives AI ROI, and a live look at how it's built and measured at scale.

Monday, October 26, 2026 / 05:40 PM - 06:00 PM EDT

Stage 3, HR Xpo, Pacific Hall

Strada: Global Payroll, Connected: Bringing Payroll Together Across Workday and SAP

Global payroll can get complex fast. In this live demo, see how a more connected approach can give HR leaders greater visibility across countries, reduce complexity for their teams, and create a more consistent payroll experience. We’ll show what that looks like in practice with one global payroll platform connecting with Workday and SAP.

Monday, October 26, 2026 / 06:05 PM - 06:25 PM EDT

Stage 1, HR Xpo, Atlantic Hall

Marsh: Maximizing Workforce Investments Through Employee Adoption

Organizations invest heavily in rewards, benefits, wellbeing, technology and workforce programs, but investment alone doesn’t create value. Learn to identify utilization bottlenecks, design targeted communications, and use analytics to measure adoption ROI. Attendees will leave with a practical framework to align total rewards, increase program relevance, and turn employee action into performance.

Monday, October 26, 2026 / 06:05 PM - 06:25 PM EDT

Stage 2, HR Xpo, Pacific Hall

ResNav: The Hidden Data Layer Behind HR Transformation

The future of HR depends on the history most organizations overlook. Most organizations don't think about workforce history until something important happens: an audit, a lawsuit, an acquisition, an investigation, or a request for records. This session explores why workforce history is increasingly becoming an enterprise asset, and how organizations can evaluate whether it remains accessible, complete, defensible, and usable over time.

Tuesday, October 27, 2026 / 09:00 AM - 09:45 AM EDT

Live: Hemisphere Ballroom, WDW Dolphin Resort | Remote: Swan Ballroom 6, WDW Swan Resort | Remote: Grand Harbor North & South, Yacht & Beach Resort

Guest Keynote: Beyond Achievement: Building a Legacy That Opens Doors for Others

What does it mean to create a legacy that extends far beyond personal achievement? Join Misty Copeland for an inspiring fireside chat as she reflects on the experiences that shaped her remarkable journey – from making history in the world of ballet to becoming an author, philanthropist, and advocate for greater equity. Through personal stories of perseverance, purpose, and giving back, Misty shares insights on overcoming barriers and using success to create opportunities for others. Attendees will leave inspired to lead with purpose, create meaningful impact, and redefine what success can look like.

Tuesday, October 27, 2026 / 10:00 AM - 10:20 AM EDT

Stage 1, HR Xpo, Atlantic Hall

Whatfix: Accelerate AI Readiness with AI-Powered Guidance at Scale

AI is reshaping how work gets done, but adoption often lags behind investment. Learn how Whatfix helps enterprises close that gap with AI-powered, in-app guidance that meets employees in the flow of work, reducing training time, lowering support tickets, and driving lasting adoption across any application. Hear directly from a Whatfix customer on the measurable impact of embedding AI-powered guidance into their adoption strategy.

Tuesday, October 27, 2026 / 10:00 AM - 10:20 AM EDT

Stage 2, HR Xpo, Pacific Hall

Crunchr: After LLMs Come World Models: The Rise of Business HR

What if HR could see what’s next before acting? This session explores how world models can help HR move from hindsight to anticipation by mapping possible outcomes and testing talent strategies before decisions are made. Business HR connects talent signals to business impact and business priorities to workforce decisions. See a live simulation, explore the realities and constraints of world models, and learn from Crunchr’s AI journey.

Tuesday, October 27, 2026 / 10:00 AM - 10:20 AM EDT

Stage 3, HR Xpo, Pacific Hall

SeekOut: The Job Around the Job: What TA Leaders Delegate to AI — and What They Never Will

Every TA team member has two jobs: the one they were hired for — judgment, relationships, advising — and the job around it: searching, research, scheduling, status-chasing, data entry. Agents can now handle the second. This session shows how top TA leaders divide labor between people and agents: which steps to delegate first, which must stay human, and how SeekOut orchestrates agents around your team, workflow, compliance, and IT stack.

Tuesday, October 27, 2026 / 10:30 AM - 11:00 AM EDT

Northern Hemisphere Ballroom

Signature Series: Gartner Futures Lab: The Top Forces Impacting Strategic Planning in 2027

The era of "future-proofing" is over as colliding global forces and continuous disruptions dismantle traditional operational playbooks. This session provides CHROs with a survival roadmap to become dynamically "future-fit" and successfully navigate seven critical macrotrends (technological, political, economical, social/cultural, trust/ethics, regulatory/legal and environmental). Learn more about Gartner’s Tapestry framework and how it can help you weave a story about the plausible future.

Tuesday, October 27, 2026 / 10:30 AM - 11:00 AM EDT

Southern Hemisphere II

The Future of Integrated Talent Management

For over a decade, integrated talent management efforts have fallen short, hampered by siloed processes, legacy systems and unclear value outcomes. Data shows less than 50% of talent functions achieve meaningful impact on core outcomes. Now, new demands and mounting cost pressures are creating momentum to connect workforce planning, recruitment, development and performance. This session outlines 3 traits that correlate with high-impact talent functions and the integration strategies to achieve them.

Tuesday, October 27, 2026 / 10:30 AM - 11:00 AM EDT

Grand Harbor North & South

Ethical AI Adoption: Real-World Cases and How to Navigate Them

If an AI-enabled decision causes harm, who owns the consequence: the vendor, the manager, HR or IT? This session introduces six responsible AI principles through real-world examples. Attendees will examine the dilemmas and trade-offs HR leaders face in AI adoption and gain a practical framework for turning ethical principles into actionable guardrails and governance. Leave equipped to lead responsible AI initiatives, protect employee trust and strengthen organizational accountability.

Tuesday, October 27, 2026 / 10:30 AM - 11:00 AM EDT

Southern Hemisphere III

Employee Productivity Matters but Employee Engagement Matters More

A majority of CEOs name "growth" as a top priority in 2026. 77% of CEOs report planning to pursue cost-efficiency measures in 2026, suggesting that organizations will expect employees to do more with less in the foreseeable future. Organizations need both highly productive and highly engaged employees to accomplish these goals. Join this session to learn how to balance productivity with engagement by aligning, energizing, and protecting employees to sustain workforce capacity and drive enterprise performance.

Tuesday, October 27, 2026 / 10:30 AM - 11:00 AM EDT

Swan Ballroom 6

Mastering the Merger: The Role of the CHRO in M&A

As global M&A activity surges, deals now drive growth and transformation by adding skills, people and scale rapidly. Yet these high-risk projects face major fail points, including weak leadership alignment, culture clashes, talent loss and poor change execution — all areas where the CHRO's impact is critical. To succeed, CHROs must learn to play a central role across the full M&A life cycle.

Tuesday, October 27, 2026 / 10:30 AM - 11:00 AM EDT

Swan Ballroom 10

7 Essential Leadership Capabilities for Meeting AI Ambitions

AI is enabling organizations to re-envision their long-term objectives. If organizations are to succeed during this period of transformation, people leaders will need to step up and adapt to a new set of skills and capabilities. Join this session to learn the seven essential leadership capabilities that will help your organization meet its AI ambitions, and how to develop those capabilities in your people leaders.

Tuesday, October 27, 2026 / 10:30 AM - 11:00 AM EDT

Grand Harbor Salon 5

Managerial Tasks You Could, But Shouldnt Automate

As AI becomes more sophisticated and capable, the line between what people manager tasks could be automated and what tasks should be automated blurs. While AI can handle high-volume, low-variability tasks, it lacks authenticity, compassion and the wisdom required for complex ethical decisions. Lets dive into the behavioral byproducts of AI and discover how to preserve authentic human leadership.

Tuesday, October 27, 2026 / 10:30 AM - 11:00 AM EDT

Upper Peninsula 3

What Boards Will Ask About the Workforce: Trends & Predictions

This session explores the workforce questions boards are asking today and will ask tomorrow, covering emerging trends, risks, and strategic implications CHROs need to be ready to address.

Tuesday, October 27, 2026 / 10:30 AM - 11:15 AM EDT

Grand Harbor Salon 1

Executive Story Panel: The CHRO as Enterprise AI Transformation Leader

Pressure to adopt AI is intensifying across all industries, driven by its potential to reshape business growth, resilience and workforce dynamics. CHROs must play a central and strategic role in enterprise AI transformation, moving beyond traditional HR responsibilities to drive organization wide success. Join us to discuss best practices and lessons learned from CHRO Global Leadership Board members on their enterprise AI transformation journeys.

Tuesday, October 27, 2026 / 10:30 AM - 10:50 AM EDT

Stage 1, HR Xpo, Atlantic Hall

AI Use Cases Driving Value for HR

While the first wave of HR AI focused primarily on efficiency gains, the next frontier is entirely about talent strategy. Join this session to cut through the noise and discover which top three AI use cases Gartner predicts will deliver differentiating value. Learn where to pivot your investments to drive true enterprise impact and elevate your workforce capabilities.

Tuesday, October 27, 2026 / 10:30 AM - 10:50 AM EDT

Stage 2, HR Xpo, Pacific Hall

Employee Technology Through 2030

This session offers guidance for designing a resilient, cost-optimized digital workplace through 2030. Learn how your teams will integrate and manage devices, endpoints and desktops, decide on service procurement, prepare for AI agents and new interfaces. Leave with insights to future-proof employee technologies.

Tuesday, October 27, 2026 / 10:30 AM - 10:50 AM EDT

Stage 3, HR Xpo, Pacific Hall

Guide to Skills-Based Talent Management Platforms

Progressive HR leaders are actively investing in SBTMPs to support a variety of use cases. Provider differentiation remains obscure despite market maturation. Attend this session to navigate the nuances between provider categories and identify best-fit partners for your use case(s).

Tuesday, October 27, 2026 / 11:30 AM - 12:00 PM EDT

Northern Hemisphere Ballroom

Deloitte: The Future of HR: CHRO Insights on HR Transformation and Work Redesign

Join Deloitte's Anurag Dhingra with Angela Santone and Ashley Garrison from Regions Bank. Discover the strategies Regions Bank is implementing to transform the HR function while building the skills, capabilities, and tools to drive work redesign and organizational change across the enterprise. This approach enables the company to sustain AI adoption and maximize ROI on investments in both human capability and technology.

Tuesday, October 27, 2026 / 11:30 AM - 12:00 PM EDT

Southern Hemisphere I

Indeed: A Smaller Workforce is Coming: Retirements, Immigration, and the Challenge Ahead

Today's labor market looks calm: low hiring, low firing and little movement. But a bigger shift is underway. Retirements will peak by 2030, immigration has slowed, and the US could have 1.2 million fewer workers by 2040. Indeed Senior Economist Daniel Culbertson explores what a shrinking workforce means for employers—and why AI and transferable skills will shape the future of work.

Tuesday, October 27, 2026 / 11:30 AM - 12:00 PM EDT

Southern Hemisphere III

Eightfold AI: Skills as Strategy: Building Workforce Agility for the Future at S&P Global

After a major merger, S&P Global faced a familiar challenge: roles were changing faster than the org chart, and market disruption and AI were reshaping the skills the business needed. Learn why S&P Global built a skills-based talent marketplace on Eightfold Talent Management for 40,000 employees in 150+ countries, and how it is using skills intelligence to build workforce agility: growing, redeploying, and preparing talent for the future.

Tuesday, October 27, 2026 / 11:30 AM - 12:00 PM EDT

Southern Hemisphere V

SHL: How USAA Is Selecting and Upskilling Talent for What’s Next

AI is reshaping the skills organizations need and asks an urgent question for HR leaders: How do you keep your workforce ready when the definition of the job keeps changing? USAA shares how it's using objective talent intelligence to identify emerging skill requirements, assess capabilities of its workforce, and target reskilling. Learn practical approaches for making talent decisions faster, scalable, and aligned to the changing demands of work.

Tuesday, October 27, 2026 / 11:30 AM - 12:00 PM EDT

Upper Peninsula 2

Hirevue: Rethinking Hiring for the AI-Driven Application Surge

AI is transforming the candidate experience, but it’s also creating a new challenge for employers: unprecedented application volume. This session will guide talent leaders in moving beyond traditional resumes by leveraging technology and skill validation to surface candidates’ true capabilities earlier in the hiring process, ensuring better fit and more efficient selection.

Tuesday, October 27, 2026 / 11:30 AM - 12:00 PM EDT

Upper Peninsula 3

Equifax: The Agentic Advantage: Reimagining the CHRO’s Playbook for High-Velocity Hiring

Scaling isn't just about getting bigger; it's about operating smarter. While AI-driven hiring is fast, onboarding delays kill your business velocity. As job seekers increasingly flood portals with synthetic applications, enterprise AI matches candidates in seconds—only for legacy background checks and compliance to drag onboarding out for days. In fact, up to 95% of HR AI implementations fail to deliver P&L impact because they run on fragmented data. In this executive panel, top HR leaders reveal how they built high-velocity, high-trust hiring engines. Learn how to cut through applicant noise, eliminate onboarding friction, and ground autonomous workflows in unified data to turn talent acquisition into a measurable driver of C-suite ROI.

Tuesday, October 27, 2026 / 11:30 AM - 12:00 PM EDT

Swan Ballroom 6

Valence: How AI Is Redefining Performance and the Way Talent Strategy Is Delivered

Most AI in the enterprise operates in isolation, speeding up outputs without understanding the organization or the people inside it. But AI's most powerful untapped potential is helping people understand themselves and each other. This practitioner-led case study covers how AI is changing the way talent and learning strategy can be delivered to amplify the human capability and connection that drive organizational performance in the AI era.

Tuesday, October 27, 2026 / 11:30 AM - 12:00 PM EDT

Swan Ballroom 10

BI WORLDWIDE: How HPE Flipped the Script on Recognition & is Driving Business Results

Traditional recognition programs depend on limited budgets and overextended managers to see everyone. HPE has long valued its employees and shown that appreciation in record-breaking ways. Now, the company is leaning into employees to unite its newly formed organization around one goal: winning with the industry’s broadest portfolio. Their game changer is their people, and recognition is helping turn that strength into business results.

Tuesday, October 27, 2026 / 12:25 PM - 12:45 PM EDT

Stage 1, HR Xpo, Atlantic Hall

ServiceNow: Employee Experience in the AI Era: Employees, Managers & HR Working as One with AI

AI is no longer sitting on the side of work. It's in the workflow. An employee submits a request and AI completes it. No chasing approvals, no bouncing between systems. Every hire-to-retire moment AI handles end-to-end. Every insight an HR leader needs, AI already has it. One front door where employees ask, managers act, and HR leads. Come see what it looks like when your people and AI work as one with ServiceNow EmployeeWorks.

Tuesday, October 27, 2026 / 12:25 PM - 12:45 PM EDT

Stage 2, HR Xpo, Pacific Hall

Achievers: Building AI-Ready Organizations Through Recognition

Recognition is one of the most powerful drivers of behavior change and a critical, often overlooked lever for AI adoption. While organizations invest in technology, lasting transformation depends on people embracing new ways of working. David Bator, Managing Director of Achievers Workforce Institute, will share research on how recognition reinforces AI-ready behaviors, builds trust, and helps turn AI adoption into sustainable change.

Tuesday, October 27, 2026 / 12:25 PM - 12:45 PM EDT

Stage 3, HR Xpo, Pacific Hall

Maki People: Our Customers Wrote the Job Description - Augmented Hiring at Delta Air Lines

Delta Air Lines draws over a million applications a year, including 100,000+ for a single flight attendant opening. The goal is augmented hiring: AI that gives every candidate a better chance to be seen, with people accountable for every decision. Mike Jacobson, GM of Talent Acquisition Strategy and Innovation, shares how Delta used AI to read thousands of customer comments against operational data to define the qualities it seeks in candidates.

Tuesday, October 27, 2026 / 12:50 PM - 01:10 PM EDT

Stage 1, HR Xpo, Atlantic Hall

Marsh: Critical Talent Demands a Different Talent Strategy

To drive enterprise performance, organizations must identify and invest in their most critical roles and skill segments. This session explores how organizations identify how work is changing, which skills matter, where critical talent sits and what motivates them. Attendees will learn how targeted rewards, tailored career paths, development programs, and enhanced employee experiences help attract, grow, and retain critical talent.

Tuesday, October 27, 2026 / 12:50 PM - 01:10 PM EDT

Stage 2, HR Xpo, Pacific Hall

SAP SuccessFactors: Shaping the Next Era of HR with Autonomous HCM

For years, HR processes have been reactive—a skills gap that triggers a last-minute hiring spree or a payroll error that leads to costly manual corrections. See how SAP SuccessFactors flips the script by combining trusted data, AI and applications to unlock the power of Autonomous HCM. The result? An HR function that can anticipate what’s next, adapt as priorities shift and lead with greater insight and impact. Your journey to Autonomous HCM starts here.

Tuesday, October 27, 2026 / 12:50 PM - 01:10 PM EDT

Stage 3, HR Xpo, Pacific Hall

HealthEquity: Key Insights CFOs & CHROs Need to Know About Your Benefits Investment

HR leaders are under increasing pressure to prove the value of every healthcare dollar spent. Join Gary Robinson as he shares real-world examples from employers balancing rising costs, workforce needs, and business priorities. Learn what CFOs are asking, how leading organizations evaluate benefits investments, and how insights from tools like HealthEquity Analyzer can help uncover opportunities to improve affordability, engagement, and outcomes.

Tuesday, October 27, 2026 / 01:15 PM - 01:35 PM EDT

Stage 1, HR Xpo, Atlantic Hall

Workday: Work Intelligence: Turning AI Ambition Into Measurable Transformation

AI promises to transform work, but most organizations still lack visibility into how tasks actually move across people, processes, and systems. In this session, we’ll show how Work Intelligence helps leaders map work, simulate AI’s impact before deployment, and make better decisions about roles, skills, investments, and where human judgment matters most. You’ll also learn how to manage risk and measure value as AI scales across the organization.

Tuesday, October 27, 2026 / 01:15 PM - 01:35 PM EDT

Stage 2, HR Xpo, Pacific Hall

ADP: Close Enough Isn’t Good Enough: A New Operating Standard for AI in HCM

Agentic AI is changing how work gets done across HCM. But when AI influences decisions affecting pay, careers, compliance and employee trust, "close enough" isn't good enough. This session explores why HCM needs a new operating standard for AI and how ADP Lyric HCM applies real intelligence and precision across connected workflows spanning HR, payroll, talent and workforce management, helping organizations scale AI without sacrificing trust.

Tuesday, October 27, 2026 / 01:15 PM - 01:35 PM EDT

Stage 3, HR Xpo, Pacific Hall

Orgvue: Work Redesign Brought to Life in the AI Era

AI is changing work and how we redesign it. This session takes a practical look at the organization design value chain, exploring where automation adds value and reshapes roles and capacity. We'll discuss how humans, technologies like Orgvue, and AI platforms connected through Model Context Protocol (MCP) are transforming how organization design is delivered, enabling greater speed, context and control.

Tuesday, October 27, 2026 / 02:00 PM - 02:30 PM EDT

Upper Peninsula 3

Future Team Archetypes in the AI Era

AI isn't just reshaping work, it is also reshaping how and by whom work is done. AI's impacts on accountabilities, collaboration and decision making are changing the rules of team dynamics, giving rise to new kinds of teams. In this session we will highlight the new team archetypes for the AI era and what you need to do to set them up for success.

Tuesday, October 27, 2026 / 02:00 PM - 02:30 PM EDT

Southern Hemisphere III

What to Consider When Developing Your Organization's Skills Strategy

Fifty-nine percent of CHROs feel that skill needs of their organization are changing faster than they can develop support plans. Join this session to learn about the major trends in today's fast-evolving skills landscape and how to use these insights to design your future skills strategy.

Tuesday, October 27, 2026 / 02:00 PM - 02:30 PM EDT

Upper Peninsula 2

How to Manage AI's Impact on Employee Wellbeing

As AI permeates employees' professional and personal lives, the risks to their wellbeing from unhealthy human-AI relationships increase, creating potential liabilities for the organization. This session will explore how AI use can negatively impact employee wellbeing, which segments of the workforce are most at risk and what CHROs can do to prevent and address these impacts in the workplace.

Tuesday, October 27, 2026 / 02:00 PM - 02:30 PM EDT

Southern Hemisphere II

From Job Security to Job Evolution: Manager's Role in Guiding Teams Through Change

Employee anxiety is at an all-time high. AI and cost pressures are driving concerns about job security. Moreover, organizations are asking employees to create value in fundamentally new ways — using AI and/or in redesigned roles and teams. Managers play a critical role in guiding employees through change, establishing role and goal clarity, and upskilling employees for a new world of work. Join this session for proven, practical management strategies to address employee anxiety and help them navigate disruption during role redesign.

Tuesday, October 27, 2026 / 02:00 PM - 02:30 PM EDT

Grand Harbor Salon 1

Executive Story Panel: Anticipating and Managing the Labor Relations Response to AI

HR leaders face growing challenges in managing employee concerns about AI's impact on their work. Labor organizations and workforce advocates are likely to bring AI risks and opportunities to the table in labor negotiations and leaders must understand how to navigate these conversations effectively. Join us in conversation with CHROs who can unpack the most important things to know today in managing the labor relations response to AI.

Tuesday, October 27, 2026 / 02:00 PM - 02:30 PM EDT

Swan Ballroom 10

Beyond Business Case and Pilots: Practical Actions to Build HR AI Value

Pressure is mounting as the window to prove AI’s value in HR rapidly closes. Only 1 in 5 AI initiatives deliver measurable ROI and most pilots stall or fail to scale. Simply switching on AI features isn’t enough; CHRO's credibility is at stake as CEOs grow impatient and demand tangible business impact. Learn how to move beyond stalled pilots and unlock measurable AI value fast.

Tuesday, October 27, 2026 / 02:00 PM - 02:30 PM EDT

Northern Hemisphere Ballroom

AI and the Evolution of HR Roles

AI has changed workflows and skills, and therefore requires a change in HR roles. CHROs can understand how to evolve their function to change roles, skills, and workflows so that the HR function can best support the organization.

Tuesday, October 27, 2026 / 02:00 PM - 02:30 PM EDT

Grand Harbor Salon 5

How to Create a Workforce That Can Keep Up With AI

Executive leaders seeking to develop an augmented workforce as part of their autonomous business strategy face three critical points of tension: capacity reallocation, emotional adaptation and work redesign. Resolving all of them will make the workforce more engaged and generate value. Join this session to learn how to build your future-ready workforce.

Tuesday, October 27, 2026 / 03:00 PM - 03:45 PM EDT

Hampton

Executive Fireside Chat and Q&A: What Boards Expect From CHROs Today

Boards of directors in 2026 are highly concerned with geopolitical instability, economic downturns, supply chain and technological disruptions. They are least confident in CHROs, with only 28% reporting they feel confident in the role's ability to navigate disruption. Please join this conversation with former CHRO, Jill Smart, to discuss the most critical questions coming out of the boardroom and how CHROs can exceed expectations in today's environment.

Tuesday, October 27, 2026 / 03:00 PM - 03:30 PM EDT

Northern Hemisphere Ballroom

LinkedIn: The Workforce Shifts That Matter Now

AI, economic uncertainty, and demographic change are reshaping the workforce. Which shifts matter most now? LinkedIn's Kory Kantenga, Ph.D., Head of Economics, Americas, shares insights from LinkedIn's economic data on where hiring is changing, which skills are gaining value, and how workforce dynamics are shifting. Leave with practical, data-driven strategies to strengthen talent acquisition, development, and workforce planning.

Tuesday, October 27, 2026 / 03:00 PM - 03:30 PM EDT

Southern Hemisphere I

Quantum Workplace: Cut Through the Noise: Turning Scattered Signals into Confident People Decisions

Your business moves at the speed of your leaders’ talent decisions. But often those decisions are made from partial pictures: disconnected data, buried insight, and more noise than signal. Each “best guess” costs momentum you can’t get back. See what decisions change when scattered signals come together, get guidance on building a more connected approach, and learn how strategic HR leaders equip leaders to see clearly and act decisively.

Tuesday, October 27, 2026 / 03:00 PM - 03:30 PM EDT

Southern Hemisphere III

Coursera: Why AI Strategy Fails Without Verified Skills

Charlotte Evans from Coursera will explore why AI strategy fails without a skills strategy, and how leading organizations are closing the gap with learning in the flow of work. She'll share why verified skills are becoming the trusted signal of job readiness, and introduce how AI-amplified learning experiences help teams build durable capability faster, without losing the depth and personalization that makes learning stick.

Tuesday, October 27, 2026 / 03:00 PM - 03:30 PM EDT

Southern Hemisphere V

Oracle: A New Operating Model for HR: Orchestrating People, AI Agents, and Outcomes

AI is changing the work equation, not just by helping people complete tasks faster, but by reshaping how work is planned, executed, governed, and measured. HR is uniquely positioned to lead that shift and turn AI-driven capacity into measurable business impact. Discover how the latest HCM innovations are helping HR leaders operationalize the human-agent workforce by connecting people, skills, roles, plans, and AI-enabled execution.

Tuesday, October 27, 2026 / 03:00 PM - 03:30 PM EDT

Upper Peninsula 2

UKG: The New CHRO Mandate: Connecting People Decisions to Business Outcomes in Real Time

CHROs are increasingly expected to help the business understand the workforce implications of its priorities, weigh the tradeoffs, and act on decisions while the outcome can still be influenced. We will explore what that shift means for HR leadership and the technology that supports it as well as examine an approach that combines real-time workforce intelligence with AI that expands human capacity and helps move decisions into action.

Tuesday, October 27, 2026 / 03:00 PM - 03:30 PM EDT

Upper Peninsula 3

IBM: From AI Pilots to AI-First HR: Lessons from IBM's Transformation Journey

While many HR organizations are experimenting with AI, few have fundamentally redesigned how work gets done. Join Pooja Jha, VP of HR AI Innovation, for an inside look at IBM's AI-first HR transformation. Learn how IBM uses AskHR and watsonx Orchestrate to embed AI into HR workflows, scale adoption across a global workforce, and drive measurable outcomes. Gain practical lessons on governance, change management, and scaling AI for lasting impact.

Tuesday, October 27, 2026 / 03:00 PM - 03:30 PM EDT

Swan Ballroom 6

Awardco: The Science of Recognition: Research on Motivation & Performance

Employee expectations are changing, but what truly drives motivation and performance? Christi Gilhoi of Awardco's Center of Excellence shares new research on recognition, motivation and the future of work, offering HR leaders practical insight into building a recognition strategy that strengthens engagement and performance across a changing workforce.

Tuesday, October 27, 2026 / 03:00 PM - 03:30 PM EDT

Swan Ballroom 10

BetterUp: Close the AI Impact Gap: Building the Conditions that Drive Measurable ROI

AI investment is quietly producing workslop: polished output that costs teams millions and erodes trust. The fix isn't technical—it's human, grounded in trust, agency, and manager support. Join leaders from BetterUp, EY, and Lumen to see how they're building the conditions that turn AI spend into measurable gains. Leave with exactly what to fix, what to measure, and what to ask your teams when you get back home.

Tuesday, October 27, 2026 / 03:35 PM - 03:55 PM EDT

Stage 1, HR Xpo, Atlantic Hall

O.C. Tanner: Embedded Recognition — Designing Across Your Tech Stack

Desk workers battle app fatigue, while frontline workers lack access. Instead of adding another platform, embed recognition where work happens. O.C. Tanner shares a technical roadmap to integrate Workday, well-being apps, and frontline tools like Starbucks MyDaily. Learn to address integration friction and scale connection. Attendees leave with a framework to audit data sources and prioritize integration opportunities.

Tuesday, October 27, 2026 / 03:35 PM - 03:55 PM EDT

Stage 3, HR Xpo, Pacific Hall

Darwinbox: Beyond Adoption: Leading the AI-Native Organization

AI is reshaping how work gets done, and Kristin Trecker, Chief People Officer of Visteon, is leading that shift from within. In this candid fireside chat, she shares how Visteon is redesigning workflows around AI, redefining what “AI-ready” leadership looks like, and bringing AI into boardroom conversations—sharing what’s worked, what hasn’t, and how HR can connect technology, leadership, and the workforce as AI transforms work.

Tuesday, October 27, 2026 / 04:00 PM - 04:30 PM EDT

Grand Harbor Salon 5

Minimize Risks in AI-Enabled Talent Assessments

AI promises to scale talent assessments, but unchecked algorithms introduce serious compliance, ethical and fairness risks. This session provides a practical framework to safely integrate AI into your talent decisions. Learn how to look past the hype, scrutinize HR tech vendor claims and make confident purchasing decisions that improve assessment accuracy while minimizing organizational risk.

Tuesday, October 27, 2026 / 04:00 PM - 04:30 PM EDT

Southern Hemisphere III

Cost of the Unconnected Workplace: Loneliness Is a Line Item

Explore why employee loneliness is more than a well-being issue, it’s a business risk, with insights on the measurable costs and strategies to build a more connected, engaged workforce.

Tuesday, October 27, 2026 / 04:00 PM - 04:30 PM EDT

Upper Peninsula 2

How to Adapt Your Candidate Assessment Strategy as AI Changes Hiring

Recruiting leaders are under pressure to deliver an AI-ready workforce while ensuring an effective assessment strategy. Organizations want GenAI-literate workforces, yet remain wary of seeing this literacy in candidates. Meanwhile, GenAI has made it easier for candidates to misrepresent their background or experience. Recruiting leaders must balance scrutinizing skill misrepresentation with assessing candidates’ ability to augment skills through GenAI, ensuring effective and efficient skills assessments.

Tuesday, October 27, 2026 / 04:00 PM - 04:30 PM EDT

Swan Ballroom 6

3 Unstoppable Forces Disrupting Sales Compensation Plans

Standard commission plans are growing obsolete. This session deconstructs the three massive shifts: the who, how and what; that are rewriting the rules of sales incentives. We explore how a new generation of sellers, the integration of autonomous AI agents and a pivot toward consumption-based growth models are forcing leaders to move beyond legacy pay-for-performance toward a unified, outcome-driven incentive strategy.

Tuesday, October 27, 2026 / 04:00 PM - 04:30 PM EDT

Northern Hemisphere Ballroom

Rethinking the HRBP Competency Model for an AI-Enabled Workplace

A clearer vision of the future HRBP role is emerging: HRBPs will act as strategic talent leaders and AI transformation consultants, addressing key talent and transformation challenges. Yet many organizations still use competency models built for the current HRBP role without accounting for the deeper expertise and strategic integration required for the future role. This session helps CHROs rethink the HRBP competency model and identify the competencies essential for an AI-enabled, expertise-driven future.

Tuesday, October 27, 2026 / 04:00 PM - 04:30 PM EDT

Swan Ballroom 10

4 Things CHROs Should Know About CIOs to Drive AI Transformation Together

CIOs are rapidly redesigning work and workforce due to AI, launching literacy programs and updating governance. Meanwhile, HR and L&D lead their own AI initiatives, causing fragmented or stalled decisions. To scale AI responsibly, CHROs and CIOs need shared ownership and clarity on decision rights. Join this session for insights on CIOs’ priorities, pressures and fears to help you partner effectively in enterprise AI.

Tuesday, October 27, 2026 / 04:00 PM - 04:30 PM EDT

Southern Hemisphere II

Future-Proofing C-Suite Capabilities: External Foresight, AI Orchestration and Cost Stewardship

Boards rank the inability of executive teams to lead through volatility as the top internal threat to shareholder value. This session provides a roadmap to help CHROs ensure current and future C-suite performance by introducing three emerging leadership capabilities: external-first foresight, AI transformation orchestration, and cost-conscious culture stewardship.

Tuesday, October 27, 2026 / 04:00 PM - 04:45 PM EDT

Grand Harbor North & South

Executive Story Panel: AI Pilots for HR and Lessons Learned

AI changes how HR work is executed, how decisions are made, and how accountability is distributed, and as a result, AI initiatives often move faster than the organizations’ ability to absorb them. Learn from HR leaders who have experimented, both successfully and unsuccessfully with AI tools and agents on their teams and within their organizations. This session will involve a panel of HR leaders with stories to share in this space.

Tuesday, October 27, 2026 / 05:00 PM - 05:30 PM EDT

Northern Hemisphere Ballroom

Why Risk Leadership Is Now Core to the CHRO Role

In today's volatile and uncertain environment, emerging risk management has shifted from a specialized concern to a universal mandate. In this breakout, CHROs will define their role as enterprise risk leaders; how to surface, prioritize and act on emerging risk categories, from risks rooted in talent to business, technology and regulatory risks with workforce implications that can put enterprise goals at risk.

Tuesday, October 27, 2026 / 05:00 PM - 05:30 PM EDT

Southern Hemisphere II

AI Makes it Easier to Design Bad Jobs - Here's How to Create Better Ones

AI is already changing jobs. And without HR’s guidance, it’s changing them for the worse. Organizations are creating jobs that are undesirable or unsustainable for employees, risking attrition and declining performance. CHROs now have the opportunity to turn those bad jobs into good ones. Join this session for a new framework to spot emerging bad jobs and guide the business to create better ones as work continues to evolve.

Tuesday, October 27, 2026 / 05:00 PM - 05:30 PM EDT

Southern Hemisphere III

Navigating the CEO's "Urgent Era": Why C-Suites Stall Under Stress

CEOs’ anxiety overgrowth targets and AI disruption is stressing the C-suite and stalling the very transformation they’re trying to drive. Join this session to learn how to tame the top floor and rebuild C-suite dynamics to achieve the enterprise transformation you need.

Tuesday, October 27, 2026 / 05:00 PM - 05:30 PM EDT

Upper Peninsula 2

Mastering the Power Politics of Artificial Intelligence

AI is impacting the way how people make decisions, where decisions are made, who is listened to and whose judgement counts. AI shapes organizational politics and is shaped by it. This session offers practical insights and candid answers on navigating AI’s realities in organizational politics.

Tuesday, October 27, 2026 / 05:00 PM - 05:30 PM EDT

Upper Peninsula 3

Reshape the Recruiting Manager Role for the AI Era

As AI reshapes workflows and business expectations rise, the recruiting manager role is becoming a critical control point for quality, speed and risk. Learn how to redefine the role, build essential capabilities and ensure managers can steer teams through ongoing transformation.

Tuesday, October 27, 2026 / 05:00 PM - 05:30 PM EDT

Swan Ballroom 6

From People-First to Performance-First: Rethinking Manager Effectiveness

Empathetic management is seen as key to effective leadership, but it can undermine objectivity — nearly half of managers now prioritize employees over business needs. Yet, this approach doesn’t boost employee experience satisfaction. Join this session to learn how managers can foster strong, productive relationships without falling into the empathy trap that puts employee and business interests at odds. Discover strategies for balanced leadership that drives both engagement and results.

Tuesday, October 27, 2026 / 05:00 PM - 05:30 PM EDT

Grand Harbor North & South

Executive Story Panel: The Next Generation of Leadership - Executive Succession and Development in the Age of AI

The majority of CHROs agree that their current leaders are not ready for what’s next, as many cling to legacy behaviors, uncertain of what good looks like in our AI future. HR is tackling this with targeted and personalized executive succession planning, AI-enabled development, and tools to help their leaders disrupt ways of working. Join experienced CHROs to hear about their approach to executive succession and development and how they are innovating and evolving to keep pace with business.

Tuesday, October 27, 2026 / 05:00 PM - 05:30 PM EDT

Grand Harbor Salon 1

Why AI Value Doesn't Show Up - And How CHROs Must Measure It

This session will present CHROs with the top metrics they need to know for effectively measuring and capturing the value of AI. CHROs must co-own the workforce aspect of enterprise AI transformation, expand the definition of value to cover both economic and non-economic value, and lead the measurement of AI value with targeted metrics.

Tuesday, October 27, 2026 / 05:00 PM - 05:30 PM EDT

Swan Ballroom 10

Identifying Impactful Use Cases to Drive AI in HR Strategy Success

Identifying impactful AI use cases is crucial for HR strategy, ensuring resources target areas with measurable value and solve real business challenges. Prioritizing high-impact applications accelerates adoption, demonstrates ROI and builds stakeholder confidence in AI-driven HR transformation. This session shares current data on AI in HR success, discusses strategy, introduces research for identifying use cases and showcases our toolkit for ideation and prioritization workshops.

Tuesday, October 27, 2026 / 05:40 PM - 06:00 PM EDT

Stage 1, HR Xpo, Atlantic Hall

G-P: Beyond the Hype: What’s Actually Working in Global HR

HR leaders don't need another lecture on AI, they need practical playbooks to get their job done. Cut through the noise in this candid fireside chat on the state of global employment with G-P. Grounded in fresh World at Work data, G-P shares how top CHROs are scaling borderless teams, adopting tech without burning people out, and building compliant global workforces that actually deliver.

Tuesday, October 27, 2026 / 05:40 PM - 06:00 PM EDT

Stage 2, HR Xpo, Pacific Hall

Ashby: AI Across the Hiring Lifecycle

See how Ashby’s AI tools work together across sourcing, scheduling, interviewing, and reporting to keep hiring moving. Learn where AI removes manual work and where human judgment still drives the final call.

Tuesday, October 27, 2026 / 05:40 PM - 06:00 PM EDT

Stage 3, HR Xpo, Pacific Hall

Pluralsight: From AI Ambition to Proven Readiness - What Leadership Wants to See

Can your workforce actually use AI or just say they can? Most leaders can't tell, and that gap is now a business risk, not just a skills one. Finishing courses doesn't tell you whether people can safely and productively execute on your AI ambitions. This session breaks down what it takes to build real AI fluency at scale and introduces a new way to assess AI readiness so leaders walk away with a benchmarked answer proving their teams can deliver.

Wednesday, October 28, 2026 / 09:00 AM - 09:45 AM EDT

Live: Hemisphere Ballroom, WDW Dolphin Resort | Remote: Swan Ballroom 6, WDW Swan Resort | Remote: Grand Harbor North & South, Yacht & Beach Resort

Guest Keynote: Leading with Levity: The Competitive Advantage of Humor

In today’s fast-changing world, the most agile leaders are those who can think on their feet, lead with authenticity, and use humor as a competitive advantage—seriously. In this provocative and entertaining keynote, Stanford lecturer and bestselling author Naomi Bagdonas explores the behavioral science of humor and the principles of improvisation to reveal a powerful, often-overlooked leadership edge. Humor isn’t the opposite of seriousness; it’s a fast track to trust, an antidote to fear, and a spark for creativity when the stakes are high. Drawing from professional comedians and cutting-edge research, Naomi offers practical tools leaders can use to cultivate more agile teams, more joyful cultures, and more human organizations.

Wednesday, October 28, 2026 / 10:00 AM - 10:20 AM EDT

Stage 1, HR Xpo, Atlantic Hall

Phenom: An AI Symphony: Orchestrating a Multi-Agent HR Workforce

Many HR teams have deployed a single, generic agent. The real shift is orchestration: multiple agents tuned to your industry, role, and market, for sourcing, screening, scheduling, onboarding, development and coaching, working together under one governance layer. In this live demo, see how Phenom coordinates precision-built agents from hire to retire, with full visibility into every decision.

Wednesday, October 28, 2026 / 10:00 AM - 10:20 AM EDT

Stage 2, HR Xpo, Pacific Hall

PageUp: Why the Right Career Site Makes or Breaks Talent Strategy: Lessons from a Decade of Data

What do the best career sites in the world have in common? After analyzing billions of candidate clicks and over a decade of behavioral data, we discuss the patterns that consistently drive better talent attraction and higher conversion rates. In this data-backed session, you’ll discover how top employers are using AI-powered insights to optimize every step of the candidate journey—from first click to application. See what’s working, what’s not, and how the science of site performance can help you transform your talent acquisition strategy.

Wednesday, October 28, 2026 / 10:00 AM - 10:20 AM EDT

Stage 3, HR Xpo, Pacific Hall

Doxis: Transitioning From Document Drag to Talent Management

Today’s CHROs are responsible for AI adoption, workforce transformation, & effective governance. But fragmented systems & manual document processes can slow HR operations, increase compliance risk, & limit the ability to scale. Join our session to learn how AI-enhanced ECM can reduce manual work while building a secure, scalable source of truth for HR documents & processes through automated onboarding, centralized HR information, & so much more.

Wednesday, October 28, 2026 / 10:30 AM - 11:00 AM EDT

Southern Hemisphere II

Make Workforce Planning Technologies Work for You

CHROs are focused on optimizing workforce planning amid economic uncertainty, uncertain labor markets & the evolving impact of AI on jobs. However, progress is hampered by disparate internal stakeholder priorities and lack of agreement over what workforce planning means, and which outcomes are highest priority. Join this session to see where your organization fits in the broad spectrum of workforce planning processes and outcomes, with actionable guidance on which improvement options to consider.

Wednesday, October 28, 2026 / 10:30 AM - 11:00 AM EDT

Upper Peninsula 3

Evolve The Early Career Value Proposition for the AI Era

As AI solutions augment or automate low-complexity tasks, many early career stepping stones are disappearing and bringing future talent pipelines into question. Join this session to learn how CHROs are reinventing early career roles and development support to unlock higher level work earlier in careers and freeing up mid-level and senior talent to drive innovation.

Wednesday, October 28, 2026 / 10:30 AM - 11:00 AM EDT

Swan Ballroom 10

Making Increased Spans of Control More Manageable

Conventional wisdom suggests that larger spans of control undermine manager effectiveness. This session examines new evidence that challenges that assumption and explores how HR can help managers lead successfully at scale by addressing the increased volume of work and cognitive complexity associated with larger teams.

Wednesday, October 28, 2026 / 10:30 AM - 11:00 AM EDT

Southern Hemisphere III

"What Got Us Here Won't Get Us There:" How Managers Activate an Evolving Culture

CEOs are calling for culture change to boost organizational performance. Managers are the "engine" of culture activation, but today they find themselves leading and learning culture at the same time. Join this session to learn how HR can equip managers to activate an ever-evolving culture.

Wednesday, October 28, 2026 / 10:30 AM - 11:00 AM EDT

Swan Ballroom 6

Managing the CHRO/Compensation Committee Relationship

Many board compensation committees look to the CHRO as the liaison between the committee and management on key human capital topics. The current environment provides an opportunity for CHROs to initiate conversations on impactful topics and engage with their compensation committees to establish influence.

Wednesday, October 28, 2026 / 10:30 AM - 11:00 AM EDT

Upper Peninsula 2

How to Build the Adaptive Competencies that Power Employee Performance

AI is reshaping work, but managers are still evaluating their employees using outdated models. This session shows CHROs how to identify the specific adaptive competencies that truly power high performance and equip leaders to successfully hire and coach for them

Wednesday, October 28, 2026 / 10:30 AM - 11:00 AM EDT

Grand Harbor Salon 1

Adapt or Obsolete: Reinventing Learning for Strategic Impact

Business leaders and employees are demanding cost effective, smarter learning, faster than legacy L&D can provide it. Employees also increasingly have access to resources that enable them to learn independently of L&D. And yet, shifting skills needs and AI transformation make L&D’s role in building skills capital essential to achieving enterprise strategy. So, does L&D risk become obsolete or is this L&D's best opportunity for strategic impact yet? Join this session to learn how to reshape the function for strategic impact.

Wednesday, October 28, 2026 / 10:30 AM - 11:00 AM EDT

Grand Harbor Salon 5

Optimizing Workforce Spend in Turbulent Times: From Data to Decisions

Three-fourths of CHROs cite cost management as their top 2026 priority. CHROs must balance operational efficiency, cost control and change management to drive growth amid volatile environments. Partner with the CFO to establish baseline worker/workforce spend, set targets and measure returns. Incorporate total cost of worker and workforce metrics into all major decisions to assess impacts on labor and enablement costs from changes like org redesigns or AI adoption.

Wednesday, October 28, 2026 / 10:30 AM - 11:00 AM EDT

Grand Harbor North & South

Tiny Teams: How AI Enables Smaller Teams With Huge Productivity

AI-native startups are the pathfinders for the hottest trend in software engineering — tiny teams. What are tiny teams? They are teams of two to three people, augmented by AI agents. Instead of forming teams of seven or eight, startups are now organizing into these smaller units. This session presents Gartner's research and guidance on tiny teams. Join us to understand how tiny teams work and how large organizations can leverage them.

Wednesday, October 28, 2026 / 10:30 AM - 10:50 AM EDT

Stage 1, HR Xpo, Atlantic Hall

Hype Cycle for Recruiting Technologies: The Trends Reshaping How We Hire in 2026 and Beyond

As agentic AI reshapes workflows and candidate fraud threatens hiring integrity, talent acquisition (TA) leaders need sharper guidance on what's real versus hype. The hype cycle for TA technologies provides clarity on how the recruiting tech market is responding, from autonomous AI agents to fraud detection tools.

Wednesday, October 28, 2026 / 10:30 AM - 10:50 AM EDT

Stage 2, HR Xpo, Pacific Hall

Magic Quadrant for Talent Acquisition (Recruiting) Suites

Get an insider’s view of the latest Magic Quadrant for Talent Acquisition (Recruiting) Suites, including key shifts in vendor positioning and emerging trends shaping the market. This session will highlight what differentiates Leaders, Challengers, Visionaries and Niche Players, and what it means for your organization’s recruiting technology strategy. Walk away with actionable insights to inform your next talent acquisition investment and stay ahead in a rapidly evolving landscape.

Wednesday, October 28, 2026 / 10:30 AM - 10:50 AM EDT

Stage 3, HR Xpo, Pacific Hall

Understanding Gartner's Emerging Market Quadrant on AI Agents in HR

The landscape of AI agents in HR is rapidly evolving and can be confusing, with new entrants and multiple launches from existing HR technology providers. This session introduces Gartner’s new Emerging Market Quadrant for AI Agents in HR and offers guidance to CHROs by clarifying agent types and identifying active vendors to inform AI agent investment decisions.

Wednesday, October 28, 2026 / 11:30 AM - 12:00 PM EDT

Southern Hemisphere I

INSEAD: Designing Work that Works. The Spending Problem

Most companies manage their EVP one lever at a time: a pay rise here, a wellbeing program there. So spending rises and little changes. Drawing on data from 20,000+ employees, Mark Mortensen (INSEAD) and Amy C. Edmondson (HBS) show that pulling material, growth, connection, and purpose levers together delivers far greater gains in performance, retention, engagement, and wellbeing. Preview their new book and learn to design your EVP as a system.

Wednesday, October 28, 2026 / 11:30 AM - 12:00 PM EDT

Southern Hemisphere II

Absorb: Discussion with NYU and Capio Partners on moving from AI adoption to proof

Cheryl Yuran, CHRO at Absorb Software, is joined by Greg Mendez of New York University, where the Absorb's LMS platform has been running since 2009, and Dr. Andrea Fort of Capio Partners, who rebuilt her learning function around effect rather than compliance. Two different organizations, two different starting points, and their accounts of what it took to get people to use AI, how they know whether it worked, and what they would do differently.

Wednesday, October 28, 2026 / 11:30 AM - 12:00 PM EDT

Southern Hemisphere III

Stream: 'Nothing's Wrong': What 96% of Employers Miss and What It Costs You

96% of employers underestimate how often their people worry about money, and 38% of US workers worry every day. That distraction surfaces as absence, disengagement, and turnover. In Stream's study of 7K+ US frontline workers, two ordinary habits separated the people staying ahead, and those who build them report focusing more at work and staying longer. Learn how to measure what financial stress costs your business, and where to intervene first.

Wednesday, October 28, 2026 / 11:30 AM - 12:00 PM EDT

Southern Hemisphere V

Betterworks: When Did Performance Management Stop Driving Performance?

Today, performance is measured by completed reviews instead of business outcomes. Annual reviews aren't the problem. The problem is that performance management became disconnected from how organizations execute strategy. This session challenges conventional thinking about performance management and introduces a practical framework for eliminating friction, strengthening manager capability, and reconnecting people performance to business execution. Learn how leading organizations are creating the real-time visibility needed to improve coaching, uncover workforce capabilities, and make better talent decisions that accelerate business execution.

Wednesday, October 28, 2026 / 11:30 AM - 12:00 PM EDT

Upper Peninsula 2

Visier: The CHRO’s Next Playbook: AI for Talent Management, Not Just Efficiency

Retaining nurses, staffing engineers on the right projects, and making workforce planning continuous rather than an annual event. These are the kinds of business challenges a new generation of talent programs can solve. Leading CHROs are beginning to rethink how talent programs are designed and delivered, using AI to drive better business outcomes rather than simply make HR more efficient. It’s a shift from transforming HR’s cost to transforming the impact of its programs, with greater personalization, continuous delivery, and a clearer understanding of what works, for whom, and at what cost. This is bigger than simply applying AI to talent management. It represents the next generation of how HR works, with talent programs designed around business impact and the ability to better connect HR investments to outcomes. In this session, we’ll unpack the design principles and technology choices behind this new approach and explore: Why business impact, not cost, is the new mandate for HR transformation The operating model and operating rhythm of an ‘intelligent’ service delivery model How rethinking talent management programs in the age of AI finally solves the attribution problem

Wednesday, October 28, 2026 / 12:15 PM - 12:35 PM EDT

Stage 1, HR Xpo, Atlantic Hall

Confirm: The $23m Workforce Enablement Tax: Could HR Save Your Organization Millions?

What if your frontline workforce was leaking millions—and nobody knew? Confirm's research exposes major readiness gaps. CEO Adam Thompson shows how a 10,000-person frontline organization could face a $23m+ annual Enablement Tax from slow ramp times, turnover costs and key skills gaps. Discover how Workforce Enablement connects learning, engagement and performance to close the gaps. Because you can't fix what you can't see—or afford to ignore it.

Wednesday, October 28, 2026 / 01:30 PM - 02:00 PM EDT

Grand Harbor Salon 1

Racing to Redesign Jobs for AI? Beware of These 3 Traps

AI is accelerating the need for job redesign across the enterprise, but many organizations are struggling to realize the value they expect. Too often, redesign efforts focus narrowly on productivity, apply AI inconsistently, and fail to effectively prepare employees for changes to their work. Join this session to explore three common traps that derail AI-driven redesign, and learn how HR can help the organization avoid them to deliver anticipated value.

Wednesday, October 28, 2026 / 01:30 PM - 02:00 PM EDT

Swan Ballroom 10

The Two-Tier Candidate Market: Recalibrating Investments to Secure Scarce Talent

Candidate power is unevenly distributed, and those in-demand candidates (with scarce skills) require a differentiated candidate experience. High-touch strategies will be required to dislodge quality talent and organizations must build efficiencies elsewhere to power this white-glove approach.

Wednesday, October 28, 2026 / 01:30 PM - 02:00 PM EDT

Upper Peninsula 2

A New Enterprise Framework for Strategic Workforce Planning

Organizations are struggling to align the workforce with business strategy as AI reshapes work. This session introduces a new workforce planning framework that helps CHROs connect strategy, work, technology, and talent decisions. Attendees will learn how to identify the work and workforce capabilities most critical to strategy, account for how work will be delivered across people and AI, and secure investments needed to close workforce gaps. This approach elevates workforce planning into a board-level discussion about the workforce investments required to execute enterprise strategy.

Wednesday, October 28, 2026 / 01:30 PM - 02:00 PM EDT

Upper Peninsula 3

3 Ways AI Can Boost Your Well-Being Solutions

Benefit costs are up. Mental health and conflict resolution skills are down. Right-size your HR and AI investments in ways that maximize your greatest assets, your employees. Total rewards leaders should strategically budget for ways that AI can benefit the workforce to see retention, EVP and organizational brand soar.

Wednesday, October 28, 2026 / 01:30 PM - 02:00 PM EDT

Swan Ballroom 6

Crossroads Debate: Brain Gain or Brain Drain? Debating the Behavioral Trade-Offs of AI

As AI integrates deeply into the workforce, a central philosophical clash is emerging: Does reliance on AI erode foundational human skills and judgment, or does it accelerate human potential? Join this session as analysts debate what AI is really doing to human capability at work.

Wednesday, October 28, 2026 / 01:30 PM - 02:00 PM EDT

Southern Hemisphere III

Advance Your HR Team From AI-Literate to AI-Ready

CHROs have played a key role in driving enterprise-wide AI adoption, but this focus has inadvertently stalled HR’s own AI maturity and transformation. CHROs must re-focus on their HR team and push HR talent to advance from foundational AI literacy to true AI readiness. This session will equip attendees with a practical framework to build HR-specific AI capabilities that go beyond general AI training , helping their teams accelerate AI transformation in HR and partner effectively on enterprise-wide AI initiatives.

Wednesday, October 28, 2026 / 01:30 PM - 02:00 PM EDT

Southern Hemisphere I

Rethinking Reductions-in-Force: Is the ROI Real?

Despite being a headline, reductions in force (RIFs) due to AI productivity gains was less than 1% across 2025. In this session, we’ll explore how organizations are using RIFs to strategically manage their workforce composition, the process by which HR works with and engages the business through RIFs, risks and shortcomings associates with RIFs, and how to balance short-term and long-term consequences.

Wednesday, October 28, 2026 / 01:30 PM - 02:00 PM EDT

Grand Harbor Salon 5

Don't Ask "Can AI Do This Job?"

Don't ask "can AI do this job?" Instead, ask "how can AI solve the problem?" Why? Because of two people challenges CHROs and leaders across the workforce face when trying to get value from AI: scarcity mindset and the doorman fallacy. Learn how to avoid these challenges through practical applications in AI transformation strategies.

Wednesday, October 28, 2026 / 02:30 PM - 03:00 PM EDT

Southern Hemisphere I

APTMetrics: Now We Know -- How Visa Reframed Its Leadership Investment Strategy

Three years ago, Visa began rethinking how leadership assessments could drive greater organizational impact. What started as targeted assessments evolved into an enterprise capability for succession, leader readiness, and differentiated talent investments. Join this session to learn how Visa built an integrated assessment ecosystem, design choices and lessons learned, and how assessment insights turn talent decisions into a strategic advantage.

Wednesday, October 28, 2026 / 02:30 PM - 03:00 PM EDT

Southern Hemisphere II

Alight Solutions: The ROI Imperative: Turning Employee Experience into Measurable Business Value

HR leaders are under pressure to prove the value of employee experience, benefits, and wellbeing investments. This session explores how connected data and AI-driven insights can reveal employee needs, identify gaps between program intent and outcomes, improve engagement, and help organizations measure impact, demonstrate ROI, and align workforce investments with business priorities.

Wednesday, October 28, 2026 / 02:30 PM - 03:00 PM EDT

Southern Hemisphere III

Ema: From Pilot to 240K Employees: What It Takes to Scale Agentic HR for Real ROI

Most HR teams use AI to make individual employees a bit faster. Few have scaled it into real ROI. Leading enterprises now have Ema’s AI Employees running end-to-end workflows across HR, IT and payroll. At Wipro: 240,000 employees, 3M+ resolutions in seconds, 20% higher satisfaction, 50% lower HR ops cost. Ema’s CEO shares a practical playbook: where to start, how to scale, how to prove ROI, how HR’s operating model must evolve, and what’s next.

Wednesday, October 28, 2026 / 02:30 PM - 03:00 PM EDT

Southern Hemisphere V

TechWolf: Your Jobs Weren’t Built for AI. Here’s How Leaders Are Redesigning Work

AI is changing work faster than traditional job architectures can keep up. Follow the journey leading organizations are on with TechWolf, from understanding the work they have today to redesigning it for an AI-ready workforce. See how bringing workforce strategy, data and technology together at each stage helps HR leaders connect jobs, skills, tasks and market intelligence, redesign with confidence and prepare their people for what comes next.

Wednesday, October 28, 2026 / 02:30 PM - 03:00 PM EDT

Upper Peninsula 2

Natter: How We Reinvented Our Employee Listening Strategy With AI Voice

Most organizations say they listen to employees. Few hear more than a survey score. Sumeet Gayathri Moghe, Global Head of Culture, set out to change that. Learn how Thoughtworks’ HR team used AI-led voice conversations to hear from their employees globally - surfacing what surveys never could.

Wednesday, October 28, 2026 / 03:30 PM - 04:00 PM EDT

Upper Peninsula 2

AI Has Unleashed Work Chaos: How to Get Through the "Messy Middle" of Your Organizations AI Journey

The messy middle of AI is when AI has released capacity but the organization hasn't yet converted it into value. But it's also an emotional journey. As work begins to feel more disorganized and chaotic, positive employee sentiment begins to decline, threatening AI transformation. Join this session to learn why improving employee sentiment around AI is critical for moving through the messy middle and into the new world of work.

Wednesday, October 28, 2026 / 03:30 PM - 04:00 PM EDT

Swan Ballroom 10

How to Manage Skills Atrophy as a Business Risk

As organizations race to integrate AI, they face a hidden but critical risk: the accelerated atrophy of human skills. Skills atrophy itself is not the enemy; not addressing it is. Unmanaged skills atrophy can lead to a 24% drop in employee performance. This session outlines how CHROs can intentionally decide which skills to let go and which to safeguard to protect business continuity.

Wednesday, October 28, 2026 / 03:30 PM - 04:00 PM EDT

Southern Hemisphere III

Monitor Your Employees for Insight, Not Oversight

With employee monitoring becoming increasingly common in today’s workplace as AI emerges as a critical work partner, organizations need to understand how to use monitoring to boost performance. When monitoring focuses on understanding employee frictions, organizations can boost innovation and engagement, rather than damaging employee trust by monitoring for oversight. Join this session to learn what productive monitoring does and does not look like.

Wednesday, October 28, 2026 / 03:30 PM - 04:00 PM EDT

Southern Hemisphere V

Don't Let AI Break Careers At Your Organization

AI is upending how we used to think about building careers. It's automating core development tasks and reshaping the experience-building roles that once defined advancement for promising talent. This session will give HR leaders a new model for understanding the reality of career progression and walk through practical next steps for building strong, resilient internal talent supply as AI continues to reshape work.

Wednesday, October 28, 2026 / 03:30 PM - 04:00 PM EDT

Southern Hemisphere I

Solve Your $4 Billion Total Rewards Strategy Puzzle

The effectiveness of total rewards strategies are hamstrung by cost pressures, demographic shifts and AI's reshaping of the workforce. This session will share key insights from Gartner's 2026 Employee Total Rewards Preferences survey to guide principled investments in your employee rewards.

Wednesday, October 28, 2026 / 03:30 PM - 04:00 PM EDT

Upper Peninsula 3

Modern Organizational Resourcing: Shape Demand Before Supply

In Strategic Workforce Planning, CHROs are not adapting their talent resourcing logic to the constraints and opportunities of today's environment. Most rely on organizational context—budget, time, EVP strength—to guide resourcing decisions. Yet this assumes building and buying talent remain effective decisions. This session will cover demand-shaping solutions instead of simply relying on supply, including how to define demand, shape it, and present trade-offs for executive buy-in.

Wednesday, October 28, 2026 / 03:30 PM - 04:00 PM EDT

Swan Ballroom 6

Connecting the People Analytics Value Chain

The people analytics value chain—from data to insight to action—often breaks down between stages, slowing the speed and quality of decisions. AI now offers a powerful opportunity to bridge the gaps — improving insight generation and accelerating action. This session provides a path forward to redesign your value chain with AI at the core, enabling a shift from reactive reporting to proactive, decision-centric analytics. Learn how to embed AI across workflows, strengthen integration across the chain, and build capabilities that deliver continuous, measurable business value.

Wednesday, October 28, 2026 / 03:30 PM - 04:00 PM EDT

Southern Hemisphere II

Don't Risk Failure: 3 Essentials for Elevating Your AI Agent Roadmap

Excitement about AI agents in HR is rising, but jumping in unprepared can lead to costly mistakes. Success depends less on technology and more on readiness for autonomy. Learn how to assess process readiness, strengthen data, and manage cost-to-value—so you stop automating ambiguity and scale AI agents responsibly.

Wednesday, October 28, 2026 / 04:30 PM - 05:00 PM EDT

Southern Hemisphere II

Use Recognition as a Catalyst for Change

Employees continue to face ungovernable change, where changes keep changing as employees try to adopt them, which can lead to demotivation and fatigue. Recognition is a powerful tool to create soft accountability for employees to change and re-ignite their motivation. Join this session to discover effective ways to recognize employee efforts during continuous, high-intensity moments of change.

Wednesday, October 28, 2026 / 04:30 PM - 05:00 PM EDT

Upper Peninsula 2

Hidden Drag: Why Your Performance Management Process Is Masking Low Performance

Executives demand a high-performance culture as a shield against economic instability, yet only 39% of CEOs believe their workforce is productive enough to sustain the business. This disconnect has created a trust deficit in HR, leaving CHROs under pressure to prove they can drive results. This session explores how to rethink outdated performance management processes, uncover productivity gaps and strengthen HR’s role by building a workforce that is as resilient as the C-suite requires.

Wednesday, October 28, 2026 / 04:30 PM - 05:00 PM EDT

Southern Hemisphere V

Hiring in the Age of AI Lawsuits: What You Must Know to Safely Scale AI

As AI-driven hiring decisions face mounting lawsuits, scrutiny and AI fraud, recruiting leaders need a structured approach to managing risk without stalling adoption. AI in recruiting carries unique set of risks, yet most organizations lack the governance structures to manage it. This session provides TA leaders with a practical framework to assess where AI risk concentrates across the hiring funnel, calibrate oversight to organizational risk tolerance and build defensible AI governance into recruiting operations.

Wednesday, October 28, 2026 / 04:30 PM - 05:00 PM EDT

Southern Hemisphere III

Frustration Machines: Tackle AI Work Friction Today

Enterprises have ambitions to increase efficiency with AI value tools, but aren't always reaching them. Ongoing efforts to streamline and expedite work with AI are creating new bottlenecks and friction points even as they are alleviating others. In this session we will highlight the most prevalent and painful pains points being created and what to do about them.

Wednesday, October 28, 2026 / 04:30 PM - 05:00 PM EDT

Upper Peninsula 3

How to Plan Your Workforce When the Future Is Unknown

AI is changing the core premise of workforce planning and generating job chaos faster than IT or HR can model. Organizations that cling to job‑based planning will fall behind. Gartner's analysis of over 300 capabilities and 20 core IT roles shows a pattern: the future is not predictable, but it is plannable. This session will cover how to build a workforce with core capabilities that can adapt and grow with each wave of AI by separating enduring and transient capabilities, defining job archetypes (not jobs) and building versatile capability portfolios.

Wednesday, October 28, 2026 / 04:30 PM - 05:00 PM EDT

Swan Ballroom 6

Social Learning Is the Most Effective Kind: How to Make It Work in an AI Era

As L&D leaders face AI‑accelerated skill change that outpaces formal learning programs, social learning can help keep pace. Gartner data shows social learning boosts skills preparedness by 50%. This session covers three ways to operationalize it in 2026.

Wednesday, October 28, 2026 / 04:30 PM - 05:00 PM EDT

Swan Ballroom 10

Making Human in the Loop Roles a Reality, Not a Fantasy

When organizations automate workflows with agentic AI, humans become more important, not less. The “human in the loop” is the lynchpin that keeps a largely automated workflow humming, but most organizations have yet to imagine what these roles will look like or the support employees will need. This session explores the limits and expectations of human roles in agent-led workflows to help HR functions make “human in the loop” roles a reality.