Sessions / Agentic AI in Digital Workplace IT Operations: Leading the Change in Process, Technology and Skills

Agentic AI in Digital Workplace IT Operations: Leading the Change in Process, Technology and Skills

Thursday, December 10, 2026 / 01:45 PM - 02:15 PM PST

In Digital Workplace IT operations the work to support employees and operate systems will be significantly disrupted by AI assistants, AI agents and increased levels of automation. This session helps Heads of I&O understand the latest trends in AI, digital workplace operations automation platforms, organization models and skills.

Speakers

Stuart Downes

VP Analyst

Gartner

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Stuart Downes

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