Sessions / Hidden Lock‑In: How AI, Automation and Provider Assets Are Redefining IT Services Risk and Cost
Hidden Lock‑In: How AI, Automation and Provider Assets Are Redefining IT Services Risk and Cost
Tuesday, December 08, 2026 / 11:00 AM - 11:30 AM PST
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About the Session
As IT service providers increasingly embed AI agents, automation and proprietary platforms into service delivery, hidden asset‑based dependencies are redefining cost, risk and operational control. This session shows SPVM & I&O leaders how to identify and manage lock‑in risks early, protecting long‑term value while enabling resilient, intelligent and cost‑effective IT services.