Uptime will only materially improve when agents hold the pager: triaging every alert, closing what is benign, mitigating what is not, and fixing underlying issues. Enterprises running this way report MTTR down 10x, up to 80% of pages handled without an engineer, and 64% fewer incidents. Join 25 peers to discuss how to hand over on-call authority with the right controls, approvals, and audit trail, and how it delivers real and sustainable ROI.