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George Spafford
VP Analyst
Gartner
Speaker Topics
- Generative AI, Agentic AI and AI
- IT Operations Management
- Leadership, Organizational and Cultural Change
Speaker Bio
George Spafford is a Vice President Analyst for Gartner, covering DevOps / DevSecOps, Platform Engineering, Infrastructure Platform Engineering and Site Reliability Engineering (SRE), I&O organization, I&O strategy, I&O metrics. His publications include hundreds of articles and numerous books on IT management, as well as co-authorship of "The Phoenix Project," "The Visible Ops Handbook" and "Visible Ops Security."
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Sessions
Tuesday, December 08, 2026 12:30 PM - 01:00 PM PST
Agentic AI Governance Framework for I&O
George Spafford,
VP Analyst, Gartner
This strategic framework addresses the critical need for operationalized governance as organizations transition from passive generative models to autonomous agentic AI within an IT infrastructure. Attend this session to learn more.
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Tuesday, December 08, 2026 04:00 PM - 04:30 PM PST
Create an Agile AI-First Org Model for I&O
George Spafford,
VP Analyst, Gartner
Organizations are planning to implement agents and pursing diamond-shaped organizational structures. To effectively and efficiently introduce agentic AI agents, the agent owner role is critical and that role must be supported by other key stakeholders. Attend this session to learn more.
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Thursday, December 10, 2026 11:45 AM - 12:15 PM PST
Redefining I&O Capacity: Best Practices for Scaling Innovation in the Era of AI
George Spafford,
VP Analyst, Gartner
Heads of I&O are currently trapped in a "maintenance tax," where operational work crowds out dedicated time for AI innovation. We discuss best practices from global leaders to show how I&O can redo its capacity model to favor innovation without risking stability. Move from technology-centric silos to end-to-end product ownership, utilizing a system for dynamic resource reallocation and upskilling. With this, I&O leaders can create a versatile workforce for scaling AI initiatives while maintaining operational excellence.
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