Improving your organization's cloud maturity is a complex cross-function exercise that involves maturing I&O, application development, security and risk management, enterprise architecture, and sourcing and vendor management. Maturity also requires driving DevOps and the cloud economics discipline of FinOps, and evolving from a cloud center of excellence toward a full cloud operating model.
Lydia Leong
Distinguished VP Analyst
Lydia Leong is a Distinguished VP and Analyst with Gartner for Technical Professionals (GTP). Ms. Leong's coverage is focused on cloud computing and infrastructure strategies, particularly infrastructure as a service (IaaS), along with platform as a service (PaaS) as it intersects IaaS. She also covers a constellation of related topics, such as cloud strategy, management and governance; cloud managed service providers (MSPs); and cloud operations including DevOps.
Because cloud computing is reshaping the IT landscape, her research covers a broad range of topics related to the transformation of IT organizations, data centers and technology providers. Over the course of her Gartner career, she has worked in all three of Gartner's major research divisions, advising business and technical leadership at end-user organizations and vendors, as well as investors. She was Gartner's Analyst of the Year in 2010.
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Because cloud computing is reshaping the IT landscape, her research covers a broad range of topics related to the transformation of IT organizations, data centers and technology providers. Over the course of her Gartner career, she has worked in all three of Gartner's major research divisions, advising business and technical leadership at end-user organizations and vendors, as well as investors. She was Gartner's Analyst of the Year in 2010.
Tuesday, December 06, 2022 / 02:30 PM - 03:15 PM PST
Ask the Analyst: How Do I Mature My Cloud Adoption?
Tuesday, December 06, 2022 / 05:00 PM - 05:30 PM PST
Technical Insights: How to Implement a Cloud Center of Excellence That Empowers, Enables and Educates
Many organizations fall into the trap of building cloud competency centers that concentrate cloud expertise — only to find that this model doesn't scale. Gartner's concept of the cloud center of excellence (CCOE) focuses on empowerment and enablement — and spreading excellence throughout the organization. We'll examine how a CCOE not only governs and brokers cloud adoption, but helps organizations transform.
Wednesday, December 07, 2022 / 04:15 PM - 04:45 PM PST
Technical Insights: Empowering Developers Without Abandoning Them to "You Build It, You Run It"
Developers want access to self-service environments — including self-service access to production so they can drive continuous deployment through CI/CD pipelines. However, empowering developers with self-service shouldn't mean I&O simply abandons production operations. We'll explore organizational models that strike the right balance between "Dev" and "Ops" and offer well-governed self-service.
Thursday, December 08, 2022 / 11:00 AM - 11:30 AM PST
Technical Insights: Cloud Platform Operations: How to Deliver Services Like a Cloud MSP
Cloud platform operations is a flexible pattern for cloud engineering, operations, and enablement modeled after the successful delivery models of leading cloud managed service providers. Learn how to build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) capabilities.
Thursday, December 08, 2022 / 04:15 PM - 04:45 PM PST
Technical Insights: How to Handle Cloud Service Outages
Market-leading cloud providers are quite reliable — but they are not perfect. Most I&O teams don't understand why and how public cloud services fail, and therefore they do not design properly for high availability and resilience, monitor for the right signals, or react appropriately during outages. We'll discuss how and why cloud failures occur, and what to do about such outages.