Which of the following does your organization already consume as-a-service, or is planning to do so in the next 12 months?

Security Operation Center (SOC)27%

IT / Network Operation Center (NOC)40%

DevOps38%

Managed cloud services, incl. FinOps (cloud cost optimization)38%

IT & Hardaware procurement18%

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Senior Business Development Manager in IT Services2 years ago

This is insightful for me , being in cloud consulting company

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Proven outcomes – Documented success stories and measurable KPIs34%

Implementation confidence – Detailed plan, risk mitigation, and resource readiness46%

Total cost – Clear TCO, price protections, and exit terms39%

Innovation & future readiness – Ability to scale, adapt, and support emerging needs14%

Vendor relationship strength – Cultural fit, governance model, and executive commitment13%

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Which of the following does your organization already consume as-a-service, or is planning to do so in the next 12 months? | Gartner Peer Community