How are you accessing generative AI today? Share details in the comments!

Customer EngagementGenerative AI

Through my own personal account80%

Through my organization's purchase of a solution20%

Not using generative AI at all

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GenAI54%

Human45%

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Often14%

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Rarely14%

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How frequently does your org update its GenAI training programs for staff? Do you change the training offered to align with new developments in GenAI or new tool capabilities?

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