IT Operations

News Analysis

• BMC Will Use Tideway Technology to Shore Up Its CMDB Offerings
  26 October 2009
• With Windows 7's Arrival, Plan Migrations Now
  21 October 2009
• Compuware Acquires Gomez to Extend Its APM Capabilities
  12 October 2009

Research Meeting Findings

• Finding the Right Accelerator for Your High-Performance Computing Needs
  29 October 2009

Featured Research

• Highlights From the IT Infrastructure and Operations Track at Symposium/ITxpo
  5 November 2009
• Perform a Network Maintenance Audit as the First Step Toward Cost Savings
  5 November 2009
• Utility Hosting Is Becoming a Viable Option in Asia/Pacific
  4 November 2009
• Case Study: Appalachian State University Improves Decision Making in a Virtual Environment
  30 October 2009
• Implementing ITIL v.3: Theory Versus Reality
  29 October 2009
• Tools Alone Won't Enable Proactive Management of IT Operations
  29 October 2009
• Storage Management Tools in a Virtualized Server Environment
  28 October 2009
• Key Elements of a Successful Storage Strategy
  28 October 2009
• How Real-Time Infrastructure Relates to Grid Computing
  28 October 2009
• Case Study: California State University Benefits From Monitoring Individual Network Port Utilization
  27 October 2009

Spotlights

Research collections focusing on current issues

• Spotlight: IT Operations Data Center Polling Results, 2008
  5 June 2009
• Virtualization Changes Virtually Everything
  28 March 2008

The Basics

Essential concepts and fundamental principles

• Vendor Focus for Cisco: Strategy Moves to a Five-Pronged Approach
  1 June 2009
• Key Issues for Application Staffing, Skills and Organization, 2009
  17 March 2009
• IT Operations Management Framework 2.0
  11 September 2008
• Infrastructure and Operations Best Practices From I&O Maturity Assessment Results for Type A Enterprises
  21 August 2008
• Key Issues for Enterprise Networking Infrastructure, 2008
  30 May 2008
• A Simple Framework to Translate IT Benefits Into Business Value Impact
  16 May 2008
• Modernizing IT Operations
  23 April 2008
• Key Issues for Delivering a Data Warehouse Project, 2008
  18 April 2008
• Key Issues for an Information Infrastructure Project, 2008
  18 April 2008
• Cool Vendors in IT Operations, 2008
  31 March 2008
• Key Issues in Communications for Enterprise Network Planning and Operations, 2008
  28 March 2008
• Establishing Processes for Configuration Management
  27 March 2008
• Cool Vendors in Data Protection, 2008
  20 March 2008
• Cost Cutting in 2008 Using Remote Infrastructure Service Providers
  14 March 2008
• Cost Cutting Disaster Recovery in 2008
  14 March 2008
• Core Topics and Key Issues for IT Operations Management, 2008
  15 April 2008
• Identity and Access Management Technologies Defined, 2008
  19 November 2007
• Introducing the Gartner IT Infrastructure and Operations Maturity Model
  1 October 2007
• Best Practices in Change, Configuration and Release Management
  9 August 2007
• What IT Managers Should Do About Compliance
  16 May 2007
• Data Center Power and Cooling Scenario Through 2015
  14 March 2007
• Best Practices for Mainframe Migrations
  18 December 2006
• The IT Operations Management Architecture Framework: An Introduction
  29 November 2006
• How to Develop an End-to-End Policy for Enterprise Mobility
  14 November 2006
• Understand the Theory of Constraints to Better Plan Process Initiatives
  17 October 2006
• Guidelines for Dealing With Data Center Power and Cooling Issues
  9 October 2006
• User Satisfaction Surveys Are Essential for IT Service Desks
  3 October 2006
• A Framework for Designing IT Service and Process Metrics
  18 September 2006
• Best Practices for Managing a Microsoft Exchange Environment
  3 August 2006
• The Pros and Cons of Conducting Market-Based Comparisons for Internal IT Organizations
  30 June 2006
• Best Practices for Conducting a Business Impact Analysis
  30 June 2006
• Best Practices for Configuration Management: Organization, Process and CMDB
  3 February 2006
• Q&A: Building the Right Organizational Structure for IT Infrastructure/ Operations
  28 December 2005

Hype Cycles

The wave of the future — or just hype? Gartner Hype Cycles show the difference

• Hype Cycle for Real-Time Infrastructure, 2009
  29 July 2009
• Hype Cycle for Networking and Communications, 2009
  28 July 2009
• Hype Cycle for Business Continuity Management, 2009
  23 July 2009
• Hype Cycle for Data Center Power and Cooling Technologies, 2009
  24 July 2009
• Hype Cycle for Virtualization, 2009
  21 July 2009
• Hype Cycle for IT Operations Management, 2009
  14 July 2009
• Hype Cycle for Server Technologies, 2009
  19 June 2009

Magic Quadrants

Which vendors are leaders, visionaries, challengers or niche players

• Magic Quadrant for the IT Service Desk
  16 October 2009
• MarketScope for Storage Services, North America, 2009
  24 August 2009
• MarketScope for High-End Enterprise Disk Arrays
  13 August 2009
• iSCSI MarketScope Is Retired, But iSCSI-Based Disk Storage Expands Market Presence
  12 August 2009
• Magic Quadrant for IT Event Correlation and Analysis
  29 July 2009
• Magic Quadrant for Softswitch Architecture
  26 June 2009
• MarketScope for Telecom Expense Management
  22 June 2009
• Magic Quadrant for Storage Resource Management and SAN Management Software
  22 June 2009
• Magic Quadrant for Job Scheduling
  28 April 2009
• Magic Quadrant for Desktop Outsourcing Services, North America
  3 March 2009
• Magic Quadrant for PC Life Cycle Configuration Management
  29 December 2008
• MarketScope for Network Configuration and Change Management
  21 November 2008
• MarketScope for Remote Support Services (Global)
  17 October 2008
• Magic Quadrant for Application Delivery Controllers
  25 July 2008

Vendor Ratings

The products, strategies and viability of specific vendors

• Vendor Focus for Microsoft: Data Center, System Management, and Security Offerings
  3 August 2009
• IT Service View CMDB Vendor Landscape, 2009
  10 June 2009
• Cool Vendors in IT Operations, 2009
  24 March 2009
• Cool Vendors in Cloud Computing Management and Professional Services, 2009
  17 March 2009
• Cool Vendors in IT Operations and Virtualization, 2009
  11 March 2009
• Cool Vendors in Archiving, 2009
  3 March 2009
• Vendor Rating: Novell, 2008
  23 December 2008