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Portals & Infrastructure
Key research on the most flexible enterprise software
- Follow Seven Simple Practices for Effective CEVA Usability Testing
7 May 2008
- PCC Summit 2008 Explores Emerging Themes, Governance and Value
2 May 2008
- Feedback From SharePoint Conference Attendees Confirms Enterprise Portal Use Trends for Office SharePoint Server 2007
22 April 2008
- Introducing the Gartner Workplace Maturity Curve
18 April 2008
- Key Issues for an Information Infrastructure Project, 2008
18 April 2008
- Open Source and Portals, 2008
1 April 2008
- Use Gartner's Framework to Facilitate Portal Rationalization Decisions
22 February 2008
- IBM Lotusphere 2008: Strategy, Issues and Opportunities
22 February 2008
- IBM Lotusphere 2008: Nondisruptive Product Innovation
22 February 2008
- IBM Lotusphere 2008: A View From The Top
22 February 2008
- Microsoft's Yahoo Bid Raises Concerns for Zimbra and Open-Source Customers
13 February 2008
- MySpace Joins the Crowded Social Platform Arena
6 February 2008
- Key Issues for Enterprise Portals, 2008
23 January 2008
- Roundup of Portals, Content Management and Collaboration Research, 4Q07
19 December 2007
- Predicts 2008: Information Infrastructure Will Help Master Chaos
5 December 2007
- Management of the Externally Facing Web Presence Implies Responsibility Without Authority
30 November 2007
- How to Determine If Your Enterprise Web Presence Requires a Portal Foundation
3 December 2007
- A Value-Driven, User-Centered Design Process for Web Sites and Applications
28 November 2007
- Exchange 2007: Improves Message Categorization but Lacks Archives
25 October 2007
- Exchange 2007 Service Pack 1: Emendations and Augmentation
25 October 2007
- Case Study: State of Alabama Consolidates 45 E-Mail Systems
25 October 2007
- Build a High Performance Web Site With Web 2.0 Technologies
19 October 2007
- Roundup of Portals, Content Management and Collaboration Research, 3Q07
19 October 2007
- It Is Time to Start Managing Your Internet Reputation
12 October 2007
- IBM's Notes and Domino 8 Will Consolidate Lotus Base
28 August 2007
- Follow 10 Steps in a First-Year Agenda for ECM Projects
24 August 2007
- An ECM Project: From Strategic Plan to Implementation Plan
24 August 2007
- Google's Million Servers Show Prominence in Global-Class Systems
22 August 2007
- The Portal Fabric Will Enable Each User to Be the Center of the Portal Universe
10 August 2007
- 'MyPortal' Will Be Your Portal
10 August 2007
- Google Won't Be Your B2E Portal Yet, but It May Have Bigger Enterprise Portal Plans
10 August 2007
- Microsoft's Conferencing Products Made Clear
7 August 2007
- Evolving Google Feature Addition and IT Rollout Strategies
3 August 2007
- Don't Trust Your Search Users Absolutely: Some Want To Trick You
27 July 2007
- Authors Are Also Your Enemies: Valuing Internal and External Content for Search in the Web 2.0 Era
27 July 2007
- Understand the Asset Value of Relevancy in Enterprise Search
27 July 2007
- Emerging Technologies Could Prove Disruptive to the Business Intelligence Platform Market
6 July 2007
- Microsoft's 2007 SharePoint Products and Technologies in Action
22 June 2007
- Why Your Enterprise Needs a Corporate Blogging Policy
15 June 2007
- Seven Ways to Succeed With Wikis and Social Software
15 June 2007
- Mitigate Risk But Don't Smother Wiki and Social Software Deployments
15 June 2007
- Recommendations From Gartner's Portals, Content and Collaboration Conference, 2007
12 June 2007
- Findings: When Business and Virtual Worlds Collide
5 June 2007
- Consumerization and User Interfaces
4 June 2007
- New SOX Guidance Can Help Cut Audit Costs
30 May 2007
- Considerations and Responsibilities for Your Portal Governance Team
30 May 2007
- Establish a Strong Governance Team to Avoid Failed Portal Initiatives
25 May 2007
- Findings From Sapphire: Tangible Benefits of Automating SOD for ERP
8 May 2007
- IBM Domino and WebSphere: Worlds Collide
23 April 2007
- ASG Needs to Act Fast to Make the Most of Mobius Acquisition
19 April 2007
- The 2007 Compliance and Risk Management Planning Guidance: Governance Becomes Central
12 April 2007
Content Management
Core functions that enable enterprisewide content availability
- Five Best Practices for Deploying SharePoint Alongside ECM Suites
25 April 2008
- Key Issues for Portals, Content Management and Collaboration Best Practices Projects
24 April 2008
- Case Study: Lessons Learned From Implementing a Darwin Information Typing Architecture Publishing System
16 April 2008
- Cost Cutting in E-Mail Infrastructures
10 April 2008
- The Digital Asset Management Landscape
10 April 2008
- Cool Vendors in Content Management, 2008
4 April 2008
- Technology Overview for XML-Defined Content Processes
21 March 2008
- Key Issues for Enterprise Information Management Initiatives, 2008
14 March 2008
- Key Issues for Enterprise Content Management Initiatives, 2008
14 March 2008
- Customer Communications Contracts Can Yield Quick Wins in Enterprise Content Management
14 March 2008
- Organizing for Enterprise Information Management
29 February 2008
- E-Mail Hosting: Poised for Explosive Growth
22 February 2008
- Q&A: What Organizations Need to Do About Information Retention Management and Archiving
22 February 2008
- Key Issues for Technology Providers: Enterprise Software Application Markets, 2008
20 February 2008
- Cost Cutting for IT Content Management in 2008
19 February 2008
- Cost Cutting to Reduce Enterprise Search License Costs by $250,000 or More
8 February 2008
- Web Content Management and Portals: Collusion Not Collision
25 January 2008
- SAP R/3 4.6c Customers Search for Third-Party Support Options
25 January 2008
- EMEA Symposium Workshop Highlights Top Concerns for Business Intelligence Practitioners
23 January 2008
- What Does It Mean to Implement a BPP?
23 January 2008
- What's the Big Deal About DITA?
10 January 2008
- Content Analytics Supports Many Purposes
10 January 2008
- Use Care and Caution to Qualify Insights From the Internet
3 January 2008
- How Darwin Information Typing Architecture Streamlines Processes
20 December 2007
- Roundup of Portals, Content Management and Collaboration Research, 4Q07
19 December 2007
- Open Source Is an Option for Web Content Management
13 December 2007
- Gartner Predictions Where We Were Right About the Event, But Wrong About the Timing
6 December 2007
- Managing Knowledge in IT Service and Support Groups
27 November 2007
- Eight Reasons to Use XML-Aware Content Applications
21 November 2007
- Content-Enabled Vertical Applications Can Meet Three Categories of Business Needs
5 November 2007
- CEVA Building Blocks Help ECM and BPM Go Vertical
5 November 2007
- Content Analytics: Many Views of the Same Content
31 October 2007
- Ten Business Justifications for Web Content Management
19 October 2007
- Web Content Management Vendors Standardize Core Features and Add New Ones
19 October 2007
- Case Study: Using a Structured Process to Choose the Right Records Management System
20 September 2007
- Use a Digital Preservation Plan to Manage Content for the Long Term
20 September 2007
- Best Practices for Web Content Management Procurement Planning
20 September 2007
- BI Applications Should Include Content Analytics
19 September 2007
- Microsoft Promotes UCC Penetration with OCS and Live Meeting Licensing
10 September 2007
- Content Analytics Reveals Customer Concerns
5 September 2007
- Best Practices for Knowledge Management, 2007
31 August 2007
- Why Knowledge Management Is No Longer on the Gartner Hype Cycles
31 August 2007
- When to Consider Building an Expert System
31 August 2007
- Answers to the Top Questions About IBM Lotus Quickr
31 August 2007
- Best Practices: Building a Successful Enterprise Content Management Project Team
24 August 2007
- Best Practices: Conducting a Content Requirements Analysis
24 August 2007
- SharePoint for Content Management Revisited
17 August 2007
- Revisiting Microsoft's Business Process Management Strategy: a SharePoint Perspective
17 August 2007
- Adoption Trends for Microsoft SharePoint 2007 Offerings in Asia/Pacific
17 August 2007
- Best Practices in Records Management: FAQs
17 August 2007
- Autonomy's Zantaz Acquisition Highlights E-Discovery Consolidation
17 August 2007
- Introducing the Hostile Information Ecosystem
27 July 2007
- Top View: Definition of, Issues With and Uses for an Information-Centric Infrastructure
25 May 2007
- Findings: A New Solution to Old E-Learning Content Problems
9 July 2007
- Establishing E-Mail Service-Level Agreements
6 July 2007
- Critical Directions in Information Access for 2007
3 July 2007
- A Review of the Different Approaches to Understanding Content
29 June 2007
- Revolt 2.0 as Web 2.0 Masses Use Their Power to Challenge Digg
4 June 2007
- Oracle Gets Serious About Content Management
1 June 2007
- Q&A: How Governance of Microsoft SharePoint Can Be Useful for Content Management
1 June 2007
- Value Content Based on Risks and Rewards
31 May 2007
- Information-Centric Infrastructure: Application Integration Via Content
25 May 2007
- Don't Wait for Search and BI to Become the Same Product
24 April 2007
- Salesforce.com Gets Into Content Management Through SaaS
13 April 2007
- Vendor Focus for IBM: Enterprise Content Management in a Post-FileNet World
13 April 2007
- Microsoft Content Management Topics From the PCC Conference
2 April 2007
Collaboration
Productivity improvement research to evolve and transform business
- Microsoft's SharePoint Partners Ecosystem: A Work in Progress
8 May 2008
- Key Issues for SharePoint in a Distributed Environment Project
8 May 2008
- Q&A for Top Questions About Microsoft SharePoint
6 May 2008
- New Collaboration Players Will Force Market Shifts
2 May 2008
- Microsoft SharePoint Shifts From a Low-End to a Midrange Collaboration Tool
2 May 2008
- Key Issues for SharePoint's Coexistence With ECM Systems Projects
24 April 2008
- Key Issues for E-Mail, 2008
24 April 2008
- Key Issues for Unified Communications and Collaboration, 2008
10 April 2008
- Cool Vendors in Collaboration and Social Software, 2008
4 April 2008
- Q&A: Gartner Clients Share Collaboration Concerns and Lessons Learned
1 April 2008
- Open Source in Social Computing, 2008
1 April 2008
- Key Issues for Social Software and Collaboration Initiatives, 2008
31 March 2008
- Microsoft and Google Jostle Over Cloud-Based E-Mail and Collaboration
24 March 2008
- Alliances Require a Different IT Support Structure to That Used in Mergers and Acquisitions
7 March 2008
- Survey Shows Scant Use of Collaboration Tools for Alliance Management by ASAP Members
6 March 2008
- Include Collaborative Content and Social Software In Your Enterprise Content Management Strategy
21 February 2008
- Tactical Guideline: Six Essential Tips for Getting Started With Virtual Environments
20 February 2008
- Five Major Challenges Organizations Face Regarding Social Software
13 February 2008
- Combining Social Networks With Business SaaS Offerings
12 February 2008
- Social Software Tools Give Researchers New Ways to Collaborate
1 February 2008
- Use Social Software To Fill the Gap Between Formality and Chaos
1 February 2008
- Four Lessons Enterprises Can Learn From Consumer Social Software
1 February 2008
- Cool Communication Applications, 2007
30 January 2008
- Roundup of Portals, Content Management and Collaboration Research, 4Q07
19 December 2007
- Tactical Guideline: Implementing A Shared-Services Model for Delivery of ECM
14 December 2007
- Gartner Predictions Where We Were Right About the Event, But Wrong About the Timing
6 December 2007
- Three Potential Pitfalls of Corporate Social Networking
4 December 2007
- Usability Drives User Experience; User Experience Delivers Business Value
28 November 2007
- Use Gartner's Maturity Model to Improve Enterprise Collaboration
22 November 2007
- The New Market for Unified Communications and Collaboration
23 November 2007
- Case Study: Lifetime Moves to Microsoft Exchange Voice Services
23 November 2007
- What We Can Learn About Collaboration From Open-Source Communities
29 October 2007
- Top Benefits and Drawbacks of Enterprise Social Bookmarking and Tagging
29 October 2007
- Three Phases of Maturity Affect Social Software Deployments
29 October 2007
- Hackathons, World-Jams and Mashup Days Can Fit Your Collaboration Strategy
29 October 2007
- Mitigating and Managing the Risks of Real-Time Collaboration
1 October 2007
- Choose the Right Option for Hosted Instant Messaging
28 September 2007
- Battle Under Way Among IM Presence Protocols
27 September 2007
- The Role of SaaS Changes as Market Segments Evolve
26 September 2007
- How to Create a Community of Trust
13 September 2007
- Microsoft Expands IM Functions With Parlano Buy
31 August 2007
- Case Study: Volvo Cars Takes on E-Mail Anxiety
31 August 2007
- Open-Source Team Workspaces Hold Promise but Are Not Ready for Large Deployment
31 August 2007
- Team Collaboration Builds on Basic Content Services
31 August 2007
- Deploying Windows SharePoint Services 3.0 for Team Collaboration
30 August 2007
- The Top Five IBM Issues in the Workplace
7 August 2007
- Cisco Gets Focused on Collaboration With WebEx Buy
3 August 2007
- Collaboration Markets Move to Support Integrated Environments
12 July 2007
- Who's Who in Enterprise Social Software
10 July 2007
- SaaS-Based Solutions for Corporate Performance Management
6 July 2007
- Social Interaction Is Important to Many, but Few Realize How IT Can Help
22 June 2007
- Testing the Value of Social Relationship Support in the Enterprise
22 June 2007
- The Workplace Competency Center Defined
22 June 2007
- User Survey Indicates Workplace Competency Centers Help Shape Best Practices
22 June 2007
- Findings: The Changing Face of Records Management
15 June 2007
- Job Titles and Roles That Best Support a Workplace Competency Center
22 June 2007
- Revisiting our Advice on Identifying 'Innate' Collaborators to Stimulate Change
15 June 2007
- Segment Collaboration Into its Four Main Constituents for Maximum Return
15 June 2007
- From Integrated Collaboration to Collaboration and Social Software: Market Definition Update
15 June 2007
- Five Major Trends That Will Force You to Change Your Workplace Strategy
21 March 2007
- Case Study: Swiss Re Implements Enterprisewide Web Conferencing
8 June 2007
- A Democratization Process Will Bring Wireless E-Mail to the Masses
4 June 2007
- Case Study: Avenue A/Razorfish Wiki Shows Business Value of IT Consumerization
29 May 2007
- How to Gain Control Over Upgrades of Workplace Applications
25 May 2007
- Why Every Enterprise Needs a Real-Time Collaboration Architecture
14 May 2007
- The Top Five Uses for Instant Messaging
14 May 2007
- Presence in Social Networks and Online Communities
14 May 2007
- Use Content Analytics to Extract Meaning
11 May 2007
- Novell Finally Adds Collaboration With SiteScape Partnership
19 April 2007
High-Performance Workplace
Raising the impact of people on the business
- Salesforce.com Integrates, Supports and Resells Google Apps
28 April 2008
- Licensing Change Drives Live Meeting Users To Look Beyond Microsoft
17 April 2008
- Ignoring Instant Messaging at Work Won't Make It Go Away
10 April 2008
- SharePoint Conference 2008 Shows Strong Momentum, But Questions Remain
9 April 2008
- Cool Vendors in the High-Performance Workplace, 2008
4 April 2008
- The Skills Gap Will Limit Success With Corporate Performance Management
3 April 2008
- IT Budget Optimization Advisory: Use E-Learning to Reduce Training Travel Costs
31 March 2008
- Key Issues for Improving Workplace Performance in 2008-2009
28 March 2008
- Key Issues for the High-Performance Workplace, 2008-2009
28 March 2008
- Key Issues for High-Performance Workplace Scope and Point of View, 2008
28 March 2008
- How to Assess the Impact of Context-Aware Computing on the Enterprise
28 March 2008
- Key Issues for Creating a Networked Learning Environment, 2008
27 March 2008
- The Innovation Culture: Definition and Critical Success Factors
20 March 2008
- Tactical Guideline for Innovation: Creativity Craves Tension and Testing
20 March 2008
- Q&A for 'How Do I Drive Innovation and Get My Real Work Done?'
19 March 2008
- Information Management Survey, 2007: CM Justification and Cost Trends
14 March 2008
- 2008 Research Themes Summary
6 March 2008
- Rimini Street Expands Its Third-Party Support Offering to Cover Oracle's PeopleSoft Higher Education Solution
29 February 2008
- The Hyperconnected Enterprise: Anticipating the Next Wave of Business
22 February 2008
- Case Study: Health and Human Services Consolidates and Outsources 72,000 E-Mail Users
21 February 2008
- IBM Lotusphere 2008: Disruptive Products
20 February 2008
- Key Issues for Technology Providers: Enterprise Software Application Markets, 2008
20 February 2008
- How Internal and External WCM Requirements Differ
25 January 2008
- The Three Business Worlds of WCM
25 January 2008
- ERP Competence Center Model for Providing Business Application Support: A Retrospective on 2007's Research
24 January 2008
- Findings From the Innovation Research Community Meeting: When Is Innovation Strategic?
23 January 2008
- Social Mining and Social Intelligence: Making Sense of Web Societies
9 January 2008
- The Top Seven Customer Service Processes, 2008 to 2011
7 January 2008
- Findings: Poll Shows Budget Reductions in 50% of Application Organizations
4 January 2008
- Key Issues for Web Conferencing, 2008
2 January 2008
- Instant Messaging, Presence and Web Conferencing Perform an Ever Tighter 'Dance of Integration'
2 January 2008
- Choose From Four Deployment Options for Web Conferencing
2 January 2008
- Analysis of the Four Leading Web Conferencing Vendors
2 January 2008
- Give the Users What They Want: 2007 ECM Survey
28 December 2007
- How Web Business Models Are Increasing Their Impact in the Web 2.0 Era
27 December 2007
- Decision Framework: Use These Criteria to Determine Whether Open Source Should Be a Part of Your ECM Strategy
14 December 2007
- Predicts 2008: Disruptive Shifts in the High Performance Workplace
6 December 2007
- Transform Your Message Chains to Avoid Information Overload
26 November 2007
- Organize Knowledge Management From the Top Down, While Executing From the Bottom Up
22 November 2007
- Six Business Imperatives Will Shape IT Investments
30 October 2007
- The Four Categories of Stand-Alone E-Learning Authoring Tools
12 October 2007
- Right Approach to Content Is Essential for E-Learning Project Success
12 October 2007
- Questions Clients Frequently Ask About E-Learning Systems
12 October 2007
- Recognize the New Stakeholder: The Individual
5 October 2007
- Provide Appropriate Support Based on Impact Segmentation
5 October 2007
- Prepare for the Impact of the Increasing Power of Individuals
5 October 2007
- Consumer IM Applications Could Put Your Company at Risk
26 September 2007
- Risk Intelligence: Applying KM to Information Risk Management
19 September 2007
- Portable Personality Solutions Enable User Device Independence
24 August 2007
- Managers, You'll Need Transforming, Too: A New 'Manager's Platform' Takes Shape
21 August 2007
- Google and Microsoft Battle for the .edu E-Mail Market
16 August 2007
- Consumerization and the Web: Threats and Opportunities for Enterprises
10 August 2007
- The Top Five Microsoft Issues in the Workplace
3 August 2007
- Findings: IT Preparing, but Not Prepared, for Web 2.0
19 July 2007
- Findings: KM + Web 2.0 = Productivity and Innovation
19 July 2007
- Litigation Support Manager: A New Role in IT
18 July 2007
- The Emerging E-Discovery Market
18 July 2007
- Choosing an E-Discovery Solution in 2007 and 2008
18 July 2007
- Gartner's View of Enterprise Mobility
16 July 2007
- Findings: Participants at EMEA Midsize Enterprise Conference Resist Web 2.0 and Consumerization
11 July 2007
- Delivering Data Center Discipline to E-Mail Operations
6 July 2007
- Adobe Defines Mobile Multimedia
26 June 2007
- Adobe Extends its Applications in New Ways
29 June 2007
- Adobe Begins to Really Engage the Enterprise
29 June 2007
- Adobe and the Enterprise: Still Odd Bedfellows?
29 June 2007
- Job Titles and Roles That Best Support a Workplace Competency Center
22 June 2007
- The Workplace Competency Center Defined
22 June 2007
- How to Encourage Employees to Adopt Workplace Technologies Effectively
8 June 2007
- E-Mail Active Archiving Market Update, 2007
30 May 2007
- Case Study: Avenue A/Razorfish Wiki Shows Business Value of IT Consumerization
29 May 2007
- Tactical Guideline: Seven Ways to Get the Most From Your Investments in Workplace IT
25 May 2007
- What Social Search Means to Your Enterprise
16 May 2007
- Taking Stands on the Semantic Web
11 May 2007
- When to Use Semantic Technologies
11 May 2007
- The High-Performance Workplace Defined Update
4 May 2007
- High-Performance Workplace Scope and Point of View
4 May 2007
- Key Issues for the High-Performance Workplace, 2007
4 May 2007
- Social Sciences Will Become More Important Than IT to IT Departments
26 April 2007
- Google's Expanded Workplace Products Won't Usurp Office Yet
24 April 2007
- Google Extends Advertising Dominance With DoubleClick Deal
19 April 2007
- The 20-Hour Job Description: Driving Digital Free Agency
11 April 2007
- Top Four Business Areas to Pilot Virtual Environments
4 April 2007
- The High-Performance Workplace Defined
22 July 2005
- Introducing the High-Performance Workplace: Improving Competitive Advantage and Employee Impact
16 May 2005
Magic Quadrants
Which vendors are leaders, visionaries, challengers or niche players
- Magic Quadrant for Team Collaboration and Social Software, 2007
24 October 2007
- Magic Quadrant for Enterprise Content Management, 2007
21 September 2007
- Magic Quadrant for Information Access Technology, 2007
5 September 2007
- Magic Quadrant for Horizontal Portal Products, 2007
24 August 2007
- MarketScope for E-Mail Systems, 2007
2 May 2007
- MarketScope for Content Courseware, 2007
30 May 2007
- Magic Quadrant for Web Conferencing, 2007
1 May 2007
- MarketScope for Instant Messaging, 2007
30 April 2007
- Magic Quadrant for Horizontal Portal Products, 2006
16 May 2006
- Magic Quadrant for Finance Governance, Risk and Compliance Management Software, 2007
1 February 2007
- MarketScope for Records Management, 2007
30 January 2007
- MarketScope for Web Content Management, 2007
30 January 2007
Hype Cycles
The wave of the future or just hype? Gartner Hype Cycles show the difference
Vendor Ratings & Research
The products, strategies and viability of specific vendors
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The industry's most strategic conferences for business and IT professionals.
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