Networking and Communications Equipment

News Analysis

• Lockdown Shuts Down as NAC Market Consolidates Further
  24 March 2008
• Microsoft's Stake in Aspect Targets Contact Centers
  19 March 2008
• Aastra Buys Ericsson PBX Business
  21 February 2008

Featured Research

• SIP: A New Foundation for Enterprise Communications
  30 April 2008
• Use Universal Drivers to Streamline Printing Processes and Lower IT Costs
  22 April 2008
• Cost Cutting by Rightsizing Network Reliability
  22 April 2008
• Key Issues for Carrier Strategies and Business Performance, 2008
  9 April 2008
• Cost Cutting by Telecom Expense Management Services
  9 April 2008
• Cost Cutting Options for IP Videoconferencing
  3 April 2008
• Eliminating the Headache of WLAN Client Migration
  1 April 2008
• Key Issues for Semiconductor Devices, 2008
  26 March 2008
• Key Issues for Carrier Network Infrastructure, Applications and Wireline, 2008
  25 March 2008
• MarketScope for Network Access Control, 2008
  25 March 2008
• Key Issues for Voice Applications, 2008
  20 March 2008
• Key Issues for Unified Communications, 2008
  20 March 2008
• Open Source in E-Mail, 2008
  19 March 2008
• Altitude uCI 7.5 Contact Center Solutions
  12 March 2008
• High-Definition Videoconferencing Moves to the Forefront
  3 March 2008
• Case Study: Improving Customer Service and Productivity With Managed DNS Service
  3 March 2008
• Best Practice: Having a 'Big Picture' View of IP Telephony Will Give the Buyer More Control
  12 February 2008

The Basics

Essential concepts and fundamental principles

• Predicts 2008: New Names, Offerings Drive Enterprise Telephony
  18 December 2007
• Predicts 2008: Mobile and Wireless Set New Directions in Devices and Networking
  17 December 2007
• Unified Communications Product Overview, 2007
  23 August 2007
• Key Issues for Communications, 2007
  27 March 2007
• Key Issues for Enterprise Networking Infrastructure, 2007
  23 March 2007
• Key Issues for Unified Communications
  19 March 2007
• Cool Vendors in Carrier Network Infrastructure, 2007
  19 March 2007
• Key Issues for Voice Applications, 2007
  14 March 2007
• A Framework for Unified Communications
  3 January 2007
• Prioritizing Contact Center Technology Investments
  12 February 2007
• A Taxonomy of Consumer IT in Enterprise Communication Applications
  20 December 2006
• Framework Used to Calculate Return on Investment for Videoconferencing Systems
  29 September 2006
• How to Select the Right Approach to VoIP: Communications-as-a-Service Solutions
  11 September 2006
• How to Select the Right Approach to VoIP: Provider-Assisted Solutions
  11 September 2006
• How to Select the Right Approach to VoIP: Nine VoIP Scenarios
  11 September 2006
• Fixed Voice Telephony Glossary of Terms, Worldwide, 2006
  13 June 2006
• Videoconferencing Systems: A Shortlist of Vendors and Products, 2006 Update
  14 February 2006
• Readying Your Network for VoIP
  6 January 2006
• IP Telephony for Corporate Networks: Technology Overview
  30 September 2005
• An Introduction to IP VPNs
  10 June 2005
• How to Evaluate Responses to a Request for Proposal for IP Telephony
  25 July 2005

Hype Cycles

The wave of the future — or just hype? Gartner Hype Cycles show the difference

• Hype Cycle for Carrier Operations
  3 August 2007
• Hype Cycle for Networking and Communications, 2007
  26 July 2007
• Hype Cycle for Wireless Networking Infrastructure, 2007
  25 July 2007
• Hype Cycle for Contact Center Infrastructure, 2007
  12 July 2007
• Hype Cycle for Enterprise Communication Applications, 2007
  12 July 2007

Magic Quadrants

Which vendors are leaders, visionaries, challengers or niche players

• MarketScope for Video Telepresence Solutions, 2008
  21 April 2008
• Magic Quadrant for Campus LAN (Global), 2008
  26 March 2008
• Magic Quadrant for Interactive Voice Response Systems and Enterprise Voice Portals, 2008
  18 February 2008
• Magic Quadrant for WAN Optimization Controllers, 2007
  14 December 2007
• Magic Quadrant for Multichannel Access Gateways, 2007
  8 November 2007
• Magic Quadrant for Contact Center Infrastructure, EMEA, 2007
  30 October 2007
• Magic Quadrant for SONET Equipment, 2007
  26 October 2007
• Magic Quadrant for SDH Equipment, 2007
  26 October 2007
• Magic Quadrant for Contact Center Infrastructure, Asia/Pacific, 2007
  12 September 2007
• Magic Quadrant for Corporate Telephony in Asia/Pacific, 2007
  30 August 2007
• Magic Quadrant for Unified Communications, 2007
  20 August 2007
• Magic Quadrant for Contact Center Infrastructure, North America, 2007
  16 August 2007
• Magic Quadrant for Corporate Telephony in Europe, the Middle East and Africa, 2007
  10 August 2007
• Magic Quadrant for U.S. Wireless Service Providers, 2007
  8 August 2007
• Magic Quadrant for Corporate Telephony in North America, 2007
  8 August 2007
• Magic Quadrant for Global Network Service Providers, 2007
  8 August 2007
• Magic Quadrant for Web Conferencing, 2007
  1 May 2007
• Magic Quadrant for Application Delivery Products, 2007
  30 April 2007
• MarketScope for Voice and Data Service Providers, France, 2007
  29 March 2007
• MarketScope for NAC, 2007
  1 February 2007

Vendor Ratings

The products, strategies and viability of specific vendors

• Vendor Rating: AT&T
  18 December 2007
• Vendor Rating Update: Nokia
  13 February 2007
• Vendor Rating: Amdocs
  28 August 2007
• Vendor Rating: Nortel Networks
  29 June 2007
• Vendor Rating: Motorola
  29 June 2007
• Avaya Vendor Rating Update
  7 March 2007

Product Profiles

Comparing the key features of competitive products

• Amdocs and IBM Alliance Needs Success Stories Quickly
  15 February 2007
• Siemens' HiPath 8000 System
  6 February 2007
• ShoreTel Releases 6.1 for Enterprise IP Telephony
  3 October 2006
• AVST CallXpress Unified Messaging
  30 August 2006
• Nortel Enhances CallPilot Unified Messaging Solution
  26 June 2006
• Cisco Unified Communications System
  7 June 2006
• Avaya Modular Messaging 3.0
  26 May 2006