Networking and Communications Services

News Analysis

• BT/Wire One Deal Seeks to Raise the Bar for Video Services
  16 April 2008
• Aastra Buys Ericsson PBX Business
  21 February 2008

Featured Research

• Nautilus SIP Trunking Case Study
  6 May 2008
• How to Use Application Networking Services
  23 April 2008
• Global Telecom Policy Trends Will Stress Carrier Business Models
  28 April 2008
• Microsoft-Nortel ICA UC Solutions are Late But Finally Market Ready
  21 April 2008
• MarketScope for Enterprise Backup/Recovery Software, 2008
  18 April 2008
• Unified Communications Licensing Is Complex and Expensive So Ensure Your Users See the Value
  14 April 2008
• Key Issues for Carrier Strategies and Business Performance, 2008
  9 April 2008
• Cost Cutting by Telecom Expense Management Services
  9 April 2008
• Cost Cutting Options for IP Videoconferencing
  3 April 2008
• Key Issues for Communications, 2008
  26 March 2008
• Structuring Network Contracts for an Uncertain Economy
  25 March 2008
• Video Opportunities for Network Service Providers
  24 March 2008
• The Emerging 'Big 4' IT Platform Quasi-Communications Service Providers
  24 March 2008
• Cost Cutting for Midsize Businesses Through Reduced Network Spending
  7 March 2008
• Open Source in the Communication Industry, 2008
  7 March 2008
• How to Navigate the World of Open-Source Communications Software
  6 March 2008
• Understanding the Emerging Communications Supply Chain
  5 March 2008
• Best Practice: Having a 'Big Picture' View of IP Telephony Will Give the Buyer More Control
  12 February 2008
• MobileAware's Financial Examinership Filing in Europe Means the Company Is on Thin Ice
  31 January 2008
• Cool Communication Applications, 2007
  30 January 2008
• Market Pricing: Hosted and Managed IP Telephony Pricing for North America
  25 January 2008

VOIP Selection

• Top 10 Planning Considerations for VoIP Trunking
  11 January 2008
• Although It's Promising, Microsoft's Software-Powered VoIP Is Not a Reason to Stop Deploying IP Telephony
  13 November 2007
• The Big Picture: IP Telephony Leads Communications-Enabled Business Processes
  7 November 2007
• Verizon/Vonage Suit Adds Risk to Carrier Startup Business Model
  13 April 2007
• How to Select the Right Approach to VoIP: Communications-as-a-Service Solutions
  11 September 2006
• How to Select the Right Approach to VoIP: Self-Managed Solutions
  11 September 2006
• How to Select the Right Approach to VoIP: Provider-Assisted Solutions
  11 September 2006
• How to Select the Right Approach to VoIP: Nine VoIP Scenarios
  11 September 2006
• Choosing a Hosted or Network-Based IP Voice Solution
  30 August 2006

Spotlights

Research collections focusing on current issues

• Unified Communications Licensing Is Complex and Expensive So Ensure Your Users See the Value
  14 April 2008
• How to Be Successful With Enterprise Mobility
  17 November 2006
• The New Branch-Office WAN Delivers Applications at Lower Cost
  20 March 2006
• How Established Telecom Operators Can Increase Their Revenue
  3 January 2006
• Weigh Your Options Before Buying Managed Network Services
  25 August 2005

The Basics

Essential concepts and fundamental principles

• Predicts 2008: Enterprise Network Services Reflect Increased Interest in Business Outcomes
  5 December 2007
• How to Choose an Enterprise Smartphone Platform
  4 April 2007
• Key Issues for Communications, 2007
  27 March 2007
• Key Issues for Unified Communications
  19 March 2007
• Key Issues in Communications: Enterprise Planning and Operations
  19 March 2007
• How to Network Applications With Acceptable Performance
  20 December 2006
• How to Be Successful With Enterprise Mobility
  17 November 2006
• Key Issues for Hosted and Managed Communication Services
  8 August 2006
• Fixed Voice Telephony Glossary of Terms, Worldwide, 2006
  13 June 2006
• What Businesses Should Negotiate and Expect in Carrier Contracts
  11 July 2005

Hype Cycles

The wave of the future — or just hype? Gartner Hype Cycles show the difference

• Hype Cycle for Carrier Operations
  3 August 2007
• Hype Cycle for Networking and Communications, 2007
  26 July 2007
• Hype Cycle for Contact Center Infrastructure, 2007
  12 July 2007
• Hype Cycle for Enterprise Communication Applications, 2007
  12 July 2007

Magic Quadrants

Which vendors are leaders, visionaries, challengers or niche players

• Magic Quadrant for North American Web Hosting, 2008
  10 April 2008
• Magic Quadrant for U.S. Network Service Providers, 1H08
  2 April 2008
• Magic Quadrant for Asia/Pacific Network Service Providers, 2007
  18 February 2008
• MarketScope for Telecom Expense Management, Worldwide, 2H07
  7 February 2008
• Magic Quadrant for Pan-European Network Service Providers, 2007
  5 December 2007
• Magic Quadrant for Pan-Western European Mobile Service Providers, 2007
  28 November 2007
• Magic Quadrant for Multichannel Access Gateways, 2007
  8 November 2007
• Magic Quadrant for U.S. Managed Remote-Access and Mobility Services, 2007
  4 October 2007
• Magic Quadrant for Corporate Telephony in Asia/Pacific, 2007
  30 August 2007
• Magic Quadrant for U.S. Wireless Service Providers, 2007
  8 August 2007
• Magic Quadrant for Corporate Telephony in North America, 2007
  8 August 2007
• Magic Quadrant for Global Network Service Providers, 2007
  8 August 2007
• MarketScope for U.S. Wireless Data Services, 2007
  10 May 2007
• MarketScope for Voice and Data Service Providers, France, 2007
  29 March 2007
• MarketScope for Voice and Data Service Providers, Germany, 2006
  22 February 2007
• MarketScope for Fixed Domestic Network Service Providers of Voice and Data, United Kingdom, 2007
  30 January 2007

Vendor Ratings

The products, strategies and viability of specific vendors

• Vendor Rating: Amdocs
  28 August 2007
• Vendor Rating: Verizon
  30 March 2007
• Vendor Rating: France Telecom Group
  15 February 2007
• BT Strengthens U.S. Position in IT Services Market With INS Buy
  6 February 2007
• Vendor Rating Update: Deutsche Telekom
  21 November 2006
• Qwest Communications' Internet and Network Services, 2006
  8 August 2006
• Network Services and Service Providers in Brazil, 2006
  9 August 2006
• Network and Internet Services and Service Providers in China, 2006
  20 June 2006
• Network and Internet Services and Service Providers in France, 2006 Update
  16 June 2006

Product Profiles

Comparing the key features of competitive products

• Verizon Business Data and IP Services: Product and Network Rationalization
  9 November 2006
• Network and Internet Services and Service Providers in the U.K., 2006 Update
  26 October 2006
• MTS Allstream Internet and Network Services, 2006
  21 September 2006
• Fixed and Mobile Network Services and Service Providers in Indonesia
  4 August 2006