Retail

Featured Research

Retail strategies and trends

• Gartner Business Process Maps for Multichannel Retailers
  7 April 2008
• Aligning Cost Containment Efforts With Retail Business Strategy
  7 April 2008
• Cool Vendors in Retail, 2008
  31 March 2008
• Retailers Urgently Seek Labor Compliance
  10 March 2008
• Key Issues and Research Agenda for Retail, 1H08
  20 February 2008

Store Operations

Increasing efficiency and enhancing customer interactions

• Aligning Cost Containment Efforts With Retail Business Strategy
  7 April 2008
• Cool Vendors in Retail, 2008
  31 March 2008
• Retailers Urgently Seek Labor Compliance
  10 March 2008
• Retailer Customer Service Grows in Importance
  4 March 2008
• IBM Expands Retail Service-Oriented Architecture Foundation to Enterprise Level
  1 February 2008
• Retailers: Orient Your SOA to Customer Basics in the Customer Shopping Process
  18 December 2007
• Retail Workforce Capabilities of Key Time and Labor Management Vendors
  14 December 2007
• Predicts 2008: How Shoppers and Technology Will Change Retail
  21 November 2007
• Internationalization and Integration Are Key Enhancements to Oracle's Release 12 for Store Applications
  14 November 2007
• Accenture Acquisition Accentuates Retail Labor Standards
  12 October 2007
• How E-Learning and Workforce Development Need to Work for Retailers
  2 October 2007
• Assortment Planning: SAS Retail Adds Workflow and Forecasting
  28 September 2007
• Gartner Business Process Solution Maps for POS for Midsize Retailers: Start With the Customer Service Basics
  8 August 2007
• Real-Time Retail Requires Business Activity Monitoring
  30 July 2007
• Retail Task Management and the Integration Challenge
  6 September 2007
• Oracle's Retail Technology Strategy and AIA Present Retailers With an Evolutionary Path to SOA Business Applications
  11 June 2007
• Retail Returns Management: Going Backward to Move Forward
  28 March 2007
• Evaluate Retail Enterprise Application Vendors Using Gartner Business Process Industry Solution Maps
  26 February 2007
• Global Retailers: Think Globally, Deploy Locally
  28 February 2007
• Letter to America on Tesco: Know Your Enemy Better
  31 January 2007
• MarketScope for Retail Time and Labor Applications, 2006
  7 December 2006
• Benchmark Your Store Execution Management Practices
  29 December 2006
• Grow Revenue by Fitting Point of Sale Into Your Customer-Oriented Point-of-Service Strategy
  16 October 2006
• Customers Should Seek Vendor Indemnities in Retail Time and Labor IP Disputes
  25 October 2006
• Use Retail Kiosks to Answer Consumer Needs
  16 October 2006
• Benchmark Your Store Technology Investments, 2006
  17 August 2006
• Magic Quadrant for Retail Point-of-Sale Applications for Tier 1 Retailers, 2006
  28 July 2006
• Invest in Retail Store Technologies That Create a Better Shopping Experience
  2 June 2006
• Troubled Torex Indebted to Cerberus
  3 July 2007
• Why Retailers Should Care About the Consumerization of IT
  20 July 2007
• Consumerization of IT in Retail: Be Ready When Employees Come to Buy Corporate Technology in Your Store
  16 May 2007

E-Commerce and Multichannel

• Gartner Business Process Maps for Multichannel Retailers
  7 April 2008
• Cool Vendors in Retail, 2008
  31 March 2008
• Top 10 Things Retailers Should Know About Social Networks, and What to Do
  27 March 2008
• Retail Revolution: From Multichannel Customer Centricity to the Consumerization of Retail
  17 December 2007
• 2012: The Store of the Digital Native
  13 September 2007
• Fitting the Catalog in Your Multichannel Strategy
  21 June 2007
• Research Agenda and Key Issues for Retail, 2007
  16 March 2007
• Exploring a Future Scenario: 'Goog-Azon' as the Web 2.0 Monster That Will Devour Your Business Model
  19 December 2006
• Making Multichannel Customer Order Management Work
  12 October 2006
• Use Consumer Behavior to Prioritize Multichannel Alignment Efforts
  31 August 2006
• Benchmark Your Multichannel Retailing Practices
  18 August 2006
• Benchmark Your E-Commerce Capabilities
  31 July 2006
• The Retail Architecture Map: Start With the COAL
  6 July 2007
• Retailers Will Gain a Fifth Sales Channel but Risk Losing More Customer Ownership
  12 June 2006

Merchandising, Analytics and Marketing

Technology-enabled strategies for sales growth

• Benchmark Your Retail Assortment Clustering Practices
  28 November 2007
• Assortment Planning: Galleria's Approach Combines Space Optimization
  19 November 2007
• Consumers' Engagement With Consumer-Generated Media
  9 August 2007
• Assortment Planning: Oracle Retail's Single-Platform Approach
  9 October 2007
• Retail Digital Signage Still Seeking Traction
  19 July 2007
• Dealing With the Convergence of Business Intelligence Into Retail Business Applications
  26 March 2007
• Cool Vendors in Retail Technologies, 2007
  6 March 2007
• Oracle Retail Merchandising Standard Edition Is Not Just for the Midsize Retailer
  3 May 2007
• 'Pretail' Before You Retail: The 'Pretailer' Phenomenon
  28 February 2007
• Do Flexible Prices Mean Flexible Price Labels?
  28 March 2007

Hype Cycles

The wave of the future — or just hype? Gartner Hype Cycles show the difference

• Hype Cycle for Retail Technologies, 2007
  3 July 2007

Industry Advisory Service with Dataquest

Market dynamics and user wants and needs for technology vendors

• Dataquest Guide: Industry Market Strategies Forecast Definitions and Methodology, 2007
  30 March 2007
• Dataquest Insight: Retail Industry Primer, 2006
  23 January 2007
• Financial Services and Healthcare Industries Lead Five-Year IT Spending Growth
  4 January 2007