Charting the changes and challenges for the upcoming year.
Mobile Devices and Applications Reflect Key Changes at Work and Home
New cellular Wi-Fi phones will work in and out of buildings, and are based on standard operating-system platforms ready to embrace applications. They will relegate desk phones to the dustbin. Cellular-phone-delivered TV will change not only the phone, but also other content-consuming devices.
Carriers Will Spend Billions to Try to Survive IP Revolution
Mobile broadband, Internet Protocol technology and the desire to become full-service providers will drive carrier strategies. But carriers face risks in building non-core telecom business units and over-investing in immature technologies.
CRM Market Growth and the Use of Best-of-Breed Will Make Skill Shortages Worse
The CRM applications market will remain strong in 2007, with Microsoft and Salesforce.com experiencing the fastest growth rates. The CRM skill shortage will worsen, causing project cancellations and a rise in the use of offshore CRM consultants.
Diversity Persists in the CRM SFA Market
With the sales force automation software market growing, and application suite vendors focused on rationalizing and upgrading core products lines, opportunities for best-of-breed vendors to deliver new and innovative products will expand.
Client Computing Markets; Processors and Portability
Processors, portability and emerging markets are the three most-important trends facing the PC industry next year.
Client Computing Changes Abound
Hardware technology form factor changes will increase by 2010, along with greater manageability.
IT Services Growing Rapidly in Asia/Pacific
This report provides predictions for the IT services market in Asia/Pacific from 2007 through 2010, specifically for service providers covering the following areas: Competitive landscape, offshore, delivery models and business process outsourcing.
The End of Print as a Commodity
Instead of turning digital printing into a cost-driven commodity, competition will force vendors to differentiate themselves with new services and innovative business models that add value. The shift will be most pronounced in developed countries, with their diminished shipment growth.
Maturing Information Security Market Must Adapt or Face Contraction
Security administration is one facet of the overall information security market. By 2010, fewer than 10 vendors will garner nearly all spending on information security because of market consolidation.
Infrastructure Protection Key to Information Security Market's Future
By 2010, high-profile attacks against IP telephony systems will highlight the lack of security that creates vulnerabilities. By 2011, one-fifth of large-enterprise desktops and 70% of servers will employ virtual security partitions.
The Server Industry Adapts for Agility and Efficiency
Driven by demand for more choice and more-efficient solutions, the server market is changing rapidly. These changes will affect how Sun, Oracle and Microsoft run their businesses, and will influence the ways in which virtualization will affect x86 hardware vendors.
IT Opportunities Exist for SMBs to Improve Their Business
Business intelligence and disaster recovery will be top initiatives for many small and midsize businesses in 2007. Availability of simple, affordable and effective technologies has created an opportunity for SMBs to improve business performance, as well as the resiliency of their IT infrastructure.
Software as a Service Provides a Viable Delivery Model
Adopt SaaS first using a modular and incremental approach. SaaS predictions provide overall guidance for SaaS delivery adoption and specific market outlooks for human capital management, e-commerce and integration as a service.
BPO Market Shifts Focus to Automation, Standardization and Profit Margins
Business process outsourcing is a dynamic market. Buyers and providers need to address immediate BPO issues and understand the likely market dynamics that will face this market in 2007 and beyond.
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