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Corrections 2015

A listing of corrections, errors and omissions.

Gartner strives to meet the highest standards for accuracy and thoroughness in our research and editorial coverage. When oversights occur, however, we will list them below.

17 April 2015
"Cool Vendors in Communications Service Provider Infrastructure" (274892) has been revised to update text in the AOptix section. The first three paragraphs of the Why Cool section for AOptix were revised to clarify details about the company. An updated version of this document is available on gartner.com.

16 April 2015
"Market Share: All Software Markets, Worldwide, 2014" (273284) has been republished to adjust the revenue estimates for Salesforce and T Max in selected markets. The total revenue for Salesforce and T Max has not changed. An updated version of this document is available on gartner.com.

"Competitive Landscape: Endpoint Detection and Response Tools, 2014" (G00270443) has been republished to correct Figure 1. In Figure 1, the total market share presented did not include the "Others" estimate. This has been corrected, and an updated version of this document is available on gartner.com.

14 April 2015
"Magic Quadrant for Application Services Governance" (G00270248) has been republished to change a reference from API Academy to Apigee Academy in the strengths section of the Apigee write up. An updated version of this document is now available on gartner.com.

9 April 2015
Table 1, Table 2 and Table 3 of the "Market Guide for Digital Personalization Engines" (G00262995) have been updated to more accurately describe Oracle's functionality. In addition, expanded information has been provided in Oracle's writeup in the Representative Vendors section. An updated version of this document is now available on gartner.com.

6 April 2015
"Critical Capabilities for Wireless Telecom Providers, U.S." (G00264361) has been revised. We have changed most instances of "AT&&T Mobile && Business Solutions" to "AT&&T." Although AT&T Mobile & Business Solutions is the new unit that provides wireless telecom services, the overall brand is still "AT&&T." An updated version of this document is now available on gartner.com.

"Market Guide for Higher Education Student Information Systems" (G00274267) was republished to add a vendor, Cineca, to the Representative Vendors section and LATAM to Oracle's list of Geographies With Active Clients in Table 8. Several vendors were also added to Campus Management's list of Solution Integration Partners in Table 2. An updated version of the document is now available on gartner.com.

"Market Guide for Loyalty Marketing Platforms" (G00260013) has been updated to more completely reflect the geographies that Comarch serves. An updated version of this document is now available on gartner.com.

"Technology Overview for I/O Optimization Software" (G00273032) has been updated to change the block protocol support reference for Infinio in the technology provider section, and to udate the SanDisk FlashSoft entry in Table 2. An updated version of this document is now available on gartner.com.

3 April 2015
"Market Share: Semiconductor Applications, Worldwide, 2014" (G00275295) has been republished to fix a production issue that caused a macro in the Excel file to not function properly. An updated version of the document is now available on gartner.com.

"Cool Vendors in Endpoint Computing, 2015" (G00276269) has been republished to update Tanium's headquarters location from Berkeley, California, to Emeryville, California. An updated version is available on gartner.com.

"The Gartner CRM Vendor Guide, 2015" (G00271753) has been revised to change the vendor names Zucchetti Group and Pat Group to Zucchetti Group (Pat) in the Virtual Customer Assistant section and the Regional CRM Specialists section, respectively. The updated document is now available on gartner.com.

1 April 2015
"Market Share: Semiconductor Design Intellectual Property, Worldwide, 2014" (G00271879) has been republished to correct the percentage growth of the semiconductor design IP market for 2014, from 8.1% to 9.0%, in the Summary. An updated version of the document is now available on gartner.com.

"Forecast: Public Cloud Services, Worldwide, 2013-2019, 1Q15 Update" (G00275962) has been updated to correct the numbers for the SaaS segment. Due to a production error, the numbers were off by one year in the Excel file. This has been corrected, and an updated version of this document is now available on gartner.com.

"Market Share: All Software Markets, Worldwide, 2014" (G00273284) has been updated. In the original, the currency macro did not calculate growth rates correctly. This has been fixed, and an updated version of this document is now available on gartner.com.

30 March 2015
"Forecast: Mobile Data Traffic, Worldwide, 2011-2018 " (G00247691) has been updated to make the following changes: a footnote has been added to Table 1, which explains that column totals have been rounded. Nokia Smartlabs has been corrected to Nokia Smart Labs under Mobile Music in the Mobile Apps and Content section. Mbs has been corrected to Mbps throughout. An updated version of this document is available on gartner.com.

"Technology Overview for Phone-as-a-Token Authentication Methods" (G00272051) was updated to reflect the following changes in Table 5: CA Technologies was upgraded to fully supported in the OOB Voice and OOB SMS categories, and "CA Advanced Authentication" was added to the Comments column. "RSA" was changed to "EMC (RSA)." The Microsoft product name "Azure Multi-Factor Authentication (MFA)" was moved from the Vendor column to the Comments column, and this Comments section was expanded on, as was the Delivery Options column. OTP Hardware Tokens were noted to be fully supported and to require the on-premises MFA Server. In addition, the key to Tables 2 and 3 was corrected. An updated version of the document is now available on gartner.com.

27 March 2015
"2015 Top Action for Healthcare Provider CIOs: Assist Clinical Leaders to Maximize Achievement of EHR Value" (G00273256) was republished to add clarity to several passages, but no substantive content or positions were altered. An updated version is available on gartner.com.

26 March 2015
"Forecast Analysis: Electronics and Semiconductors, Worldwide, 4Q14 Update" (G00263784) has been updated to clarify the following paragraph in the Industrial Electronics section from "Aging society will not always accelerate the growth of medical equipment market. Hospitals replace their existing facilities and equipment based on the cycle of service life of them, and the market is maturing. In this situation, medical camera market will keep growing by nearly 10% until 2018" to "An ageing society does not always mean that the medical equipment market will grow faster. Hospitals replace their existing facilities and equipment based on the service life cycle, in what is an increasingly mature market. One example of growth is in the medical camera market, which will increase by nearly 10% until 2018." Additionally, In the first paragraph of the ASIC section, $190 and $205 million has been updated to $190 million and $205 million. An updated version of this document is available on gartner.com.

23 March 2015
"The Gartner CRM Vendor Guide, 2015" (G00271753) has been revised to change the vendor name Provenir to Kitewheel. The updated document is now available on gartner.com.

"Content Marketing Comes of Age " (G00271566) has been republished because we removed some text from the Seagate case study. An updated version of the document is now available on gartner.com.

19 March 2015
"Market Guide for Retail Execution and Monitoring Solutions for the Consumer Goods Industry" (G00273972) has been revised to update the list of Xtel's service partners. An updated version of this document is available on gartner.com.

18 March 2015
"Market Guide for Cloud Mobile Back-End Services" (G00274292) has been updated to add vendor Firebase to the list of representative vendors in the Market Analysis section. An updated version of this document is now available on gartner.com.

16 March 2015
"Market Guide for Cloud Mobile Back-End Services" (G00274292) has been updated to change the name of Pegasystems' product from Pega AMP to Pega 7. An updated version of this document is now available on gartner.com.

13 March 2015
"Market Guide for Cloud Mobile Back-End Services" (G00274292) has been updated to change the spelling of vendor built.io and add AnyPresence to the list of vendors in the Market Analysis section. An updated version of this document is now available on gartner.com.

12 March 2015
"Market Guide for Self-Service Data Preparation for Analytics" (G00271087) has been republished to correct the first paragraph of the Market Analysis section. It now reads "Data preparation is becoming critical for analytic initiatives targeting self-service analytics and self-service data discovery, which are identified in this research as the most commonly occurring use cases." An updated version of this document is available on gartner.com.

"Market Guide for Cloud Mobile Back-End Services" (G00274292) has been updated to remove Proxomo Software, which is no longer participating in this market. An updated version of this document is now available on gartner.com.

"Market Guide for Retail Execution and Monitoring Solutions for the Consumer Goods Industry" (G00273972) has been revised to correct the number of ITC Infotech's employees. The company has 6,600 employees. An updated version of this document is available on gartner.com.

9 March 2015
"Market Guide for Cloud Mobile Back-End Services" (G00274292) has been republished to add one new vendor section (AnyPresence) and to expand the description of Kinvey's core mBaaS features. An updated version of this document is now available on gartner.com.

6 March 2015
"Navigate Salesforce Pricing and Packaging to Optimize and Effectively Budget Cost" (G00271619) was republished to update product and pricing information in the Service Cloud section and in Table 2 (Service Cloud Edition Comparison Net Differences). An updated document is available on gartner.com.

5 March 2015
"Magic Quadrant for Customer Communications Management Software" (G00260215) has been republished to include EMC among the Notable Vendors in the Financial Services Context section. EMC had been inadvertently left out of the section due to an oversight. An updated version of this document is now available on gartner.com.

3 March 2015
"Market Guide for Midmarket SAP Service Providers" (G00261884) has been updated to clarify how we chose the vendors listed in Table 1. An updated version of this document is now available on gartner.com.

26 February 2015
"Critical Capabilities for Wireline Telecom Services, U.S." (G00263463) was revised to change within the Masergy Communications section "voice-and-date solution" to "voice-and-data solution," and to add "billion" to Verizon's 2013 annual revenue. An updated version of this document is now available on gartner.com.

25 February 2015
"Market Trends: DevOps – Not a Market, but a Tool-Centric Philosophy That Supports a Continuous Delivery Value Chain" (G00274555) has been updated. In Table 3 (Sample List of Vendors With DevOps-Enabled Tools), we have recategorized CoreOS (Rocket) from the Continuous Integration column to the Environment Management column. An updated version of this document is now available on gartner.com.

23 February 2015
"Magic Quadrant for Network Performance Monitoring and Diagnostics" (G00263101) has been republished to remove Ixia from this Magic Quadrant; the company announced that it is no longer selling its NPMD product, Spyke, prior to publication of this document. Given that the Magic Quadrant is a decision-support tool for clients looking to purchase products and services, this fact renders Ixia ineligible for inclusion. An updated version of this document is now available on gartner.com.

12 February 2015
"Toolkit: Drive Innovation With an Outsourcing Innovation Plan, Attachment L" (G00269555) has been republished to update the wording in Figure 2's contract template. An updated version of this document is now available on gartner.com.

11 February 2015
"Market Guide for Indoor Location Solutions" (G00263025) has been republished to correct an element of the description of the company Aruba Networks. It manufactures its own beacons and offers two different form factors (not one). An updated version of the document is now available on gartner.com.

6 February 2015
"Market Insight: Understand Why IT Staff Augmentation Utilization Is Skyrocketing" (G00270984) has been revised to expand a company name from NTT to NTT Data. An updated version of the document is now available on gartner.com.

4 February 2015
"Forecast: ASIC and ASSP Chip Design Starts, Worldwide, 2015 Update" (G00271887) has been republished to correct data errors in Table 3 under Total Communications, Wired Communications, Wireless Communications and Total. An updated version of this document is now available on gartner.com.

3 February 2015
"Market Share: Disk Storage Systems, All Countries, 3Q14 Update" (G00261181) was republished to correct our unit and revenue estimates for Fujitsu/Fujitsu Siemens in the EMEA region, as well as Brazil, the United States and India, for the time period of 3Q14. An updated version of the document is now available on gartner.com.

2 February 2015
"Storage Tactics for Improving Application Performance and Deployment Time in Virtual Environments" (G00270943) has been republished because we inadvertently used draft text. The updated document is now available on gartner.com.

30 January 2015
"Vendor Rating: Microsoft" (G00268161) has been updated to correct the entries in the Change column of Table 1 for Lync and Skype, and .Net Framework. The entries were amended to "Up" to reflect the change in ratings from last year's Vendor Rating. In the Information and Apps section, under the Dynamics CRM subheading, the second bullet point was amended to reflect that Microsoft is a Leader in the Customer Services and Support category. We have also added that this rating is for on-premises rather than cloud deployments.

"Market Share: Disk Storage Systems, All Regions, 3Q14 Update" (G00261185) was republished to correct our unit and revenue estimates for Fujitsu/Fujitsu Siemens in the EMEA region, as well as Brazil, the United States and India, for the time period of 3Q14. An updated version of the document is now available on gartner.com.

28 January 2015
"Do You Need to Cover Your SaaS to Prevent Data Loss?" (G00271947) has been republished to clarify that Datto (Backupify) will switch to its own data centers for backup, as noted in Table 1. A corrected version of the document is now available on gartner.com.

27 January 2015
"Market Guide for SaaS-Based Predictive Analytics Applications for B2B Sales and Marketing" (G00271490) has been republished to update two vendor profiles. The profiles for Fliptop and SalesPredict have been updated to reflect that both vendors are Salesforce security certified. An updated version of this document is now available on gartner.com.

26 January 2015
"Magic Quadrant for Identity Governance and Administration" (G00261633) has been republished to correct a reference to "IBM's Global Account" to read "IBM's Governance and Administration." An updated version of the document is now available on gartner.com.

22 January 2015
"Market Share Alert: Server Shipments, Worldwide, 4Q14" (G00271877) has been updated. We have corrected the regional growth rates, as well as the 3Q14 and 4Q13 columns in Table 3. An updated version of this document is now available on gartner.com.

"Gartner Mobile Marketing Scenario, 2015" (G00265394) has been revised to correct the number of respondents to a Gartner survey in the Evidence section of the document. An updated version of the document is now available on gartner.com.

"What the Growth in Mobile Commerce Means to Marketers" (G00266100) has been revised to correct the number of respondents to a Gartner survey. An updated version of the document is now available on gartner.com.

21 January 2015
"Tech Go-to-Market Toolkit: Channel Leaders Must Balance Partner Margins With Program Benefits for Optimal Partner Performance" (G00269311) has been republished to correct a formula in the spreadsheet. We have corrected a calculation error for ISVs in the Benefits Evaluation tab of the spreadsheet. An updated version of this document is now available on gartner.com.

19 January 2015
"Market Guide for Label and Artwork Management Software Vendors" (G00258486) has been republished to remove the restriction in the Oracle write-up about having to already be an Oracle customer to consider the vendor for labeling and artwork. An updated version is available on gartner.com.

"Forecast: External Controller-Based Storage, Worldwide, All Countries, 2014-2018, 4Q14 Update" (G00273461) has been republished to correct the Euro and Yen exchange rates. An updated version of this document is available on gartner.com.

16 January 2015
"Forecast: PCs, Ultramobiles and Mobile Phones, Worldwide, 2011-2018, 4Q14 Update" (G00271034) has been republished to correct the month referenced in the source line for each table. An updated version of the document is now available on gartner.com."

15 January 2015
"Know the I&O Automation Tool Categories to Drive Efficiency Across Your Data Center and Cloud" (G00265223) has been republished to revise Figure 1. In Figure 1, "Job Scheduling" has been removed from the Automation Category Wheel. An updated version of this document is available on gartner.com.

12 January 2015
"Market Guide for Audit Management Solutions" (G00261541) has been republished to remove Teradata QueryGrid as an example of an offering that is available only in conjunction with specific appliances. An updated version of this document is available on gartner.com.

8 January 2015
"Market Guide for Hadoop Distributions" (G00270218) has been republished to amend Table 2, correcting the Year of Inception in the Morgan Kai row, and to revise information about Enablon in the Representative Vendors section. An updated version of this document is available on gartner.com.

"Market Guide for Human Capital Management Suite Applications" (G00271377) has been revised to correct the number of Workday HCM clients from 750 to 700. The updated document is now available on gartner.com.

6 January 2015
"Critical Capabilities for Enterprise Information Archiving" (G00262937) has been updated to replace Figures 1 through 4 on the downloadable PDF version. These graphics have been resized to properly fit on the PDF page. An updated version of this document is now available on gartner.com.

"Critical Capabilities for Data Center Infrastructure Management Tools" (G00259287) has been revised to correct a production error in the interactive graphics, as well as revise a sentence in the Panduit section to, "Asset tracking, which includes tracking of alarms, is also particularly strong, given the company's background in facilities management." An updated version of this document is now available on gartner.com.

"Survey Analysis: Automotive Ethernet's Impact on the Automotive Industry" (G00272127) has been republished to correct the legend in Figure 8 (Automotive Ethernet Ports Forecast [Number of Ports in Consumer Vehicles Produced]). An updated version of this document is available on gartner.com.

"Forecast: PCs, Ultramobiles and Mobile Phones, Worldwide, 2011-2018, 4Q14 Update" (G00271034) has been republished to correct an error in the mobile phone data for the Middle East and North Africa. An updated version of this document is now available on gartner.com.

"Predicts 2015: Identity and Access Management" (G00264101) has been republished to replace three instances of "universal endpoint management" with "unified endpoint management." An updated version is available on gartner.com.

"Magic Quadrant for Customer Management Contact Center BPO" (G00262224) has been republished to correct HP Enterprise Services' number of agents offering sales, marketing and customer care services. An updated version of the document is now available on gartner.com.