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Are you struggling to improve your IT infrastructure and operations (I&O) organization? Do you know where you can make progress?
Free ResearchMost I&O leaders do not properly assess their current maturity and fail to set reasonable goals to upgrade their service delivery. Their improvement endeavors often fail to deliver target outcomes.
Improving IT infrastructure remains a top business priority for CIOs and senior IT leaders, according to a Gartner Symposium/ITxpo 2013 survey.
Read an excerpt from 5 Steps Toward a Faster, Better, Cheaper I&O
Gartner's ITScore for Infrastructure and Operations assessment data indicated a noticeable and troubling trend – an overall lack of I&O organizational maturity.
As the I&O organization improves, looking for the right balance between cost efficiency and delivering real value to the business becomes crucial. Yet, achieving and sustaining changes in I&O team behavior is reported consistently as the most challenging aspect of I&O transformation.
It's evident that mature infrastructure and operations organizations are in a position to deliver service faster, better and cheaper than previously possible. Where should you start your I&O improvement mission and improve your maturity?
This research presents five steps to build a high-performance, business-aligned I&O organization improvement plan. This research also presents a model to achieve the improvement target in I&O. . . [end of excerpt].
Sign up for a free 30-day pass to Gartner Insight and read the rest of this complimentary article now.
Learn best practices to improve your infrastructure initiatives from 5 Steps Toward a Faster, Better, Cheaper I&O. Register for your Gartner Insight trial now.
Business intelligence and analytics remains the No. 1 CIO priority for the second consecutive year, according to a Gartner 2013 CIO survey of more than 2,000 CIOs.
Yet, many organizations have multiple, uncoordinated and tactical business intelligence (BI) implementations that have led to "silos" of technology, skills and processes.
View WebinarNew skills, organizational competencies, and funding and sponsorship models are needed to overcome silos and the harm they have on realizing the business value and impact of BI.
Listen to a FREE Gartner webinar on Business Intelligence: A Core Business Competency.
Today, 80% of analytic investments are in producing reports from lagging information.
Siloed organizations work less effectively and minimize business impact.
A business intelligence competency center can improve your organization’s effectiveness and decision-making capabilities.
Discover BI best practices and organizational competencies required to improve your decision making.
Register for Business Intelligence: A Core Business Competency. Register for your FREE Gartner webinar now.
The top Gartner predictions for 2013 revolve around the challenges CIOs will face. The ever-changing IT and global economic landscape, the shortage of skilled IT workers in new growth areas and trends, such as big data, will continue to impact business and IT growth strategies in 2013.
Although the economic picture may appear bleak, opportunities and innovations will fuel the next generation of business-driven IT solutions.
What must the CIO consider?
The well-prepared CIO must remain nimble. Not doing so could mean the difference between success and failure in today's hypercompetitive environment.
CIOs must actively manage disruptive innovation associated with the era of the Nexus of Forces (Cloud, Social, Mobile and Information) to justify new IT purchases and accelerate new initiatives.
Discover the key 2013 predictions that must be on every CIO's radar. Sign up for your 30-day Gartner Insight trial and download this complimentary research document now.
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