2012 CIO Agenda

World-Leading Research
With 2,335 CIOs responding to the Gartner 2012 CIO Survey, this annual appraisal of CIO priorities had record-breaking participation. Including all major industries and geographies, survey respondents represent more than $321 billion in IT spending. Survey results provide CIOs with superior direction and insight as they establish and refine their plans for 2012 and beyond. Combined with deep Gartner insight on the CIO role, findings from the survey informed the creation of the Gartner 2012 CIO Agenda.

Amplifying the Enterprise: The 2012 CIO Agenda
2012 will be a year in which leaders redefine how IT operates and is employed by the business. In 2012, leading CIOs will use technology as an "amplifier" of business and innovation.

Enterprise expectations are broadening the definition of technology. Technology's role in the enterprise is increasing. But that doesn't necessarily mean the role of the IT organization is also increasing. CIOs concentrating on IT as a force of operational automation, integration and control are losing ground to executives, including fellow CIOs, who see technology as a business driver and source of innovation. These executives are using technology to strengthen the customer experience and eliminate costly internal distortions. They are using technology to "amplify" the enterprise.

About the 2012 Gartner Executive Programs CIO Survey

• Annual survey since 2000—the largest of its kind
• In 2012, 2,335 CIOs responded, representing more than $321 billion dollars in IT budgets and covering all major industries and geographies
• The average IT budget of CIOs who participated in the survey was $79 million
• Survey conducted from September to December 2011
• Survey focused on five hypotheses concerning:

• IT's strategic relevance
• Benefits Realization
• IT Skill Building
• CIO Personal Influence/Authority
• Levels of Digitization