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Business Process Improvement Research

Becoming a process-centric enterprise depends on your organization's structure and culture. Business process maturity depends on an enterprise's business goals, starting point, internal and external business conditions, and requires a focus on delivering value at each stage along the way.

Featured Research

Critical Practices for Successful BPM Prioritization: A Convincing ROI Calculation

ROI calculations provide a critical financial perspective to help determine the best resource investments. For business process management, the benefits revolve around business performance improvement. This research reviews how to generate ROI.

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Featured Webinar

Improve Business Process and Performance with Context Technology

As context-aware computing enters the mainstream, we are beginning to see context-enriched services being used in business-facing applications to improve effectiveness and enhance productivity. In this webinar, Research VP Anne Lapkin discusses the concepts of context-enhanced performance, and how leading companies are using context-aware computing to enrich the bottom line.

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Business Process Improvement Events

People, Politics, Process: Breaking Down Barriers to Enterprise Success

Business Process Management Summit

14-15 March 2012 | London, UK

Event Highlights

  • 25-27 April 2012 | Baltimore, MD
  • The Gartner Business Process Management Summit is the largest, most comprehensive BPM conference in the world, offering objective advice, actionable insights, hands-on problem solving and unlimited peer networking.

Hot topics to be covered:

  • Culture and organizational adoption
  • Process methodologies
  • BPM technology and enterprise architecture
  • Process metrics and measurement
  • Process governance

  • View the Agenda

    • Event Highlights

    • 20-21 August 2012 | Sydney, AUS
    • Gartner Business Process Management Summit 2012 is the premiere meeting place for IT and business executives and professionals who are responsible for implementing, managing or maintaining Business Process Management.

      • Hot topics to be covered:

      • Dealing with Politics and Silos
      • Organizational Change Management
      • BPM and Mobile
      • Cloud Impact on BPM
      • Intelligent Business Operations

    • View the Agenda

    Events By Region View Events Calendar

    • North America
    • Europe, Middle East and Africa
    • Asia/Pacific and Japan

    • Business Process Management Summit

    • 25-27 April 2012 | Baltimore, MD
    • At the Gartner Business Process Management Summit, you'll learn how the practical side of BPM can help you solve the problems that both business and IT audiences are experiencing. You'll hear visionary thinking to help you anticipate your future in BPM. Conference sessions are geared toward attendees at multiple levels: beginner, intermediate and advanced.
    • Learn More

    • Business Process Management Summit

    • 14-15 March 2012 | London, UK
    • When the right BPM strategies, competencies and technologies converge, the possibilities are endless. At the Gartner Business Process Management Summit, we'll show you how it's done — a 360º approach that every successful BPM program is built on. This conference delivers everything you need to know about creating and sustaining a best-in-class BPM program of your own.
    • Learn More

    • Business Process Management Summit

    • 20-21 August 2012 | Sydney, Australia
    • Gartner Business Process Management Summit is the premiere meeting place for IT and business executives and professionals who are responsible for implementing, managing or maintaining Business Process Management.
    • Register Now

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