Insight For Your Role

Business Process Improvement

Refining business processes in the digital age requires a new mindset

Constant change is the new normal for business operations, and traditional business process management (BPM) methods cannot adequately drive growth and value. Each organization must assemble the right set of BPM techniques to move forward.

Learn which tools, and which organizational and cultural shifts, will empower you to revolutionize workflows, reduce costs and realize new revenues.

Insight for your role

How Gartner can help

Gartner research provides BPI leaders with actionable insights on the new technologies and practices they need to successfully change the way their organizations operate, such as:

  • Big data
  • Real-time, Web and content analytics
  • Social media
  • Mobile apps
  • Multiuser video chat
  • IT key metrics data
  • Business transformation
  • Cloud computing
  • Performance management
  • Process management
  • Program and portfolio management
  • IT investment