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Retail industry leaders are under more pressure than ever to do more with less within technical and market environments that evolve every day. They must maintain lean technology portfolios that reduce operating costs while positioning the enterprise for growth and deliver a consistently high quality of service. Gartner research helps optimize your multichannel strategies by providing insight on channel-specific consumer preferences, behaviors, trends and technologies.
Tablets continue to be the hottest space in the consumer device market, where Apple remains the benchmark. As consumers get to know the potential of tablets, they search for good value for their money, as well as a richer experience, raising the bar for vendors.Get the Report
Mobile apps that do not behave as expected make users feel inept, even when they accomplish the tasks for which the apps were intended. You need to understanding the mental models and basic UX techniques users find appealing, productive and praiseworthy. Learn the common practices organizations use to build great mobile apps.View Now
The wave of the future — or just hype? Gartner Hype Cycles show the difference. Use our Hype Cycles to get educated about the promise of an emerging technology within the context of your industry.
Magic Quadrants and MarketScopes offer visual snapshots of a market's direction, maturity and participants. Which Vendors are leaders, visionaries, challengers or niche players?
Gartner Vendor Ratings assess all the different aspects of a technology provider, such as its strategy, organization, products, technology, marketing, financials and support. Use Vendor Ratings to assess the technology providers in your industry.