IT & OT Alignment | Information Technology and Operational Technology Come Together

IT and Operational Technology Alignment Research

Strategy Software Management Process & Governance Technology & Architecture

IT/OT Alignment Strategy

Operational Technology Convergence With IT: Definitions

13 July 2010

For years, companies have managed IT with planned architecture and governance. Underlying components in operational technologies are now converging with IT. This research outlines what Gartner means when it refers to IT and OT convergence, alignment and integration.

Key Issues for IT and OT Alignment and Integration, 2011

16 December 2010

The research theme of IT and OT alignment delivers a number of important messages on optimizing the interaction of IT and OT. Through creating Key Issues and describing them here, we define Gartner's research agenda and create subcategories to develop more-detailed research.

IT and OT Convergence: How to Get Started on the Journey

7 July 2009

Energy and utility companies are facing issues with aligning their investments in traditional IT and operational technology. Based on dialogue with numerous clients, we provide guidance on how to begin a convergence project and establish policies.

Available to Industry Advisory Clients

Energy Technology Consumerization: Impact on Utility OT and IT

15 May 2007

The consumerization of energy technology, driven by the need for sustainable and cleaner energy sources, transforms core utility business models and impacts technical systems. It will also force the modification of utility IT and operational technology.

Available to Industry Advisory Clients

IT and OT Integration and Ownership Survey, 2009

17 December 2009

In 2009, Gartner surveyed utilities in nine countries and three geographic regions to determine the level of spending on the integration of IT applications with OT systems and how related groups are managed. We found they are usually managed separately, with varying degrees of shared resources.

Available to Industry Advisory Clients

IT and OT: Intersection and Collaboration

29 September 2008

It is a challenge for many utilities to create shared governance of IT and operational technology. While the problem is apparent to many, the solutions may be harder to recognize.

Available to Industry Advisory Clients

IT/OT Convergence Will Put Stress on IT Service Providers

24 December 2010

The 'four worlds' of IT/operational technology convergence create opportunities and challenges for creating new business value. IT/OT convergence will have an impact on traditional IT service models that must be addressed by internal and external IT service providers.

The Five Dimensions of Smart Government

3 December 2010

This research intends to set a standard for the meaning of smart government, by introducing a formal definition and describing the main dimensions that need to be taken into account when planning smart government initiatives.

The Value of IT and OT Integration

10 August 2009

A technology convergence is occurring that is at odds with the historical separation of IT and operational technology. Real-time processes require integrated information.

Software Management & Support

Applying IT Asset and Configuration Management Discipline to OT

2 February 2011

Business operations teams need to manage operational technology assets that contain embedded software running on physical systems. These teams are increasingly looking to the IT organization to provide best practices on managing these assets effectively.

Don't Think Targeted Attacks Like Stuxnet Can't Hit You

23 September 2010

Enterprises of all types are vulnerable to sophisticated targeted malware attacks like Stuxnet. Security managers must take immediate action to protect against these attacks, and the even more dangerous ones to come.

Security Lessons Learned from Stuxnet

3 December 2010

Stuxnet was a complex, targeted threat that could have been mitigated by many simple security precautions. While advanced threats do require advanced security, the basics come first.

The Myth of Smart Grid Security

1 April 2010

The rush to acquire utility smart grid security solutions is characterized by a lack of preparation. Utilities must develop a security program before making commitments.

Vulnerability Management for Operational Technology

18 November 2010

The Stuxnet worm shows that industrial control systems and related components of an operational technology environment are vulnerable and subject to attack. Vulnerability management programs need to be adapted to the special requirements of operational technology.

Architecting the Convergence of OT and IT

9 November 2010

Operational technology (OT) is rapidly evolving while simultaneously converging with IT. An enterprise architecture approach helps organizations maximize their benefits from this convergence.

Hype Cycle for Utility Industry Operational Technologies, 2010

26 July 2010

Energy utilities explore operational technology and emerging energy technology options to help meet rising customer expectations and address energy sustainability issues, all while aiming to create expected shareholder returns in uncertain regulatory settings.

Available to Industry Advisory Clients

IT Operations Management Enables IT/OT Convergence

8 March 2010

IT operations management processes and technologies will play a major role in bringing IT and operational technology together.

IT/OT Convergence and Implications

22 October 2010

The convergence of information technology (IT) and operational technology (OT) has finally surfaced as a general management concern. In an era when platform and network commonality is widespread, and application development and data integration is more standardized, enterprises can no longer ignore the alignment of IT and OT.

Available to IT1 Clients

IT/OT Alignment Process & Governance

CIO Advisory: Decide Now If You Will Become a Money-Making CIO

10 January 2011

The value of CIOs in this new decade will be defined by their ability to generate new enterprise revenue and profits.

CIOs Must Seize the Emerging Role of Connecting All Digital Technologies in the Enterprise

28 September 2010

The proliferation of digital technologies in computers and other devices throughout enterprises and their external environments makes it critical to ensure the information and processes they create and manage are coherent and connected.

How the Intersection of IT and OT Is Changing the CIO's Role, and What to Do About It

12 November 2009

As IT and operational technology converge, the essential business outcome is management of an integrated framework of business processes, information and technology. It is changing CIO roles in many industries. We examine those changes, how they will develop and what CIOs should do about them.

NV Energy: Helping to lead a new enterprise strategy with an IT reorganization

22 March 2010

NV Energy is changing its enterprise strategy to become a technology-driven company. For IT, the transformation includes a leading role in the face of challenges stemming from a merger and from legacy organizational and political structures.

Powercor and CitiPower: Keeping the lights on (literally) and the enterprise succeeding, with technology and information integration

6 October 2010

Powercor Australia and CitiPower Ltd. form Victoria, Australia's largest electricity distributor, serving 1 million customers through separate electricity retailers. The combined companies employ 1,800 and in 2009 had revenue of AUD$1.1 billion (US$991 million).

Available to EXP Clients

The CIO's Role in Managing the Expanding Universe of Digital Technologies

1 October 2010

Diverse and increasing digital technologies are causing disconnects in the value chain. CIOs can bridge these gaps by leading the integration of information strategies and by building the expertise, understanding and trust required for this solution to endure.

Available to EXP Clients

The Management Implications of IT/OT Convergence

4 March 2010

The increased need to bring process control information from operational systems into business-oriented IT systems will change the management and governance of these realms during the next few years.

IT/OT Alignment Technology & Architecture

A Network Manager's Primer on Addressing Operational Technologies

22 November 2010

As operational technologies become increasingly networked with enterprise IT, network managers need to become aware of the challenges involved in making stand-alone, integrated or converged networking happen reliably and securely.

How Can HP and IBM Help Your IT/Operational Technology Integration Projects?

4 February 2011

Opportunities at asset-intensive companies for IT/operational technology integration are growing. How can the two largest IT infrastructure and services vendors exploit these opportunities to help end user organizations?

Market Insight: Communications Service Provider Go-to-Market Strategies For the Smart Grid

29 October 2010

The smart grid is both an opportunity and a threat to communications service providers, so they must develop effective smart grid positioning strategies now or miss the market window.

Operational Technology Engineers Plus IT Professionals Equals Big Supply Chain Efficiency Gains at Kodak

18 June 2010

Huge amounts of time and effort invested by process engineers to continually boost plant efficiency is not new for any leading manufacturer today; however, many companies would like to place real-time energy efficiency data in the hands of managers to cut both costs and greenhouse gas emissions.

Available to Supply Chain Leaders Clients

OSS Service Assurance Highlights Imminence of IT/OT Convergence in Telcos

26 January 2011

Operations support system service assurance is leading the trend toward convergence of customer-centric IT and network-facing operational technology among telcos. OT is increasingly gaining more IT characteristics and is becoming better able to integrate end to end with IT OSS service assurance.

Plan to Converge Smart Building Networks With Enterprise IT Networks

7 December 2010

Intelligent building networks are often being constructed separately from IT networks, despite using similar technologies. Enterprises should develop a plan to progressively converge these networks to reduce costs and enable new functionality.

Smarter Assets Require Smarter EAM

18 February 2010

Physical assets are becoming more IT-enabled, realizing far greater operating efficiencies and even creating new business opportunities. However, smarter assets place new demands on enterprise asset management solutions and require new capabilities.

Available to Industry Advisory Clients

Vendor Focus for IBM: Smarter Planet Initiative, 2010 Update

25 October 2010

This research is a companion to the IBM Vendor Rating. It analyzes the Smarter Planet initiative, a major IBM undertaking. Is it just glitzy advertising, or something powerfully transformational that your company can't afford to ignore?

Where and Why to Use Event-Processing Platforms

8 September 2010

Complex-event processing and event-stream processing platforms use a unique set of design principles, because they address business requirements that are fundamentally different from those found in classical business intelligence and other analytical applications.

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