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Managing VP & Gartner Fellow Daryl Plummer discusses three of the top eleven predictions for 2013.
14 December 2012
Business intelligence and analytics leaders should understand the trends that will improve the pervasiveness of BI. Our 2013 predictions are that mobile will improve BI; multiple data sources in business dashboards will improve situational awareness; and implementations will be more service-centric.
10 December 2012
Organizations will need to rethink information strategy and the focus of data-oriented roles to take advantage of emergent opportunities in cloud, big data and alternative data structures. Our 2013 predictions help data management leaders to modernize approaches and address challenges ahead.
29 November 2012
Gartner's 2013 application development predictions look at the impact of the Nexus of Forces on application development practices, the need to drive greater code quality and efficiency in staffing.
14 November 2012
Big IT and business opportunities are driving application integration and its complexity and cost. CIOs, managers of competency centers and centers of excellence, and IT leaders must refocus their attention and budget on integration to successfully adopt IT innovation driven by the Nexus of Forces.
30 November 2012
Our 2013 predictions regarding big data and information infrastructure describe how the big data phenomenon will impact organizations, resources and information infrastructure. Given the importance of future changes, organizations will need to adapt and plan ahead.
29 November 2012
Process and technology, again, go to the top of the list for BCM and IT DRM. The use of virtualization, hardware footprint reduction, recovery as a service and project life cycle integration are key steps for improving the effectiveness and maturity of your BCM program.
7 December 2012
Business intelligence leaders must embrace a broadening range of information assets to help organizations. This predicts includes the analytics of structured and unstructured data sourcing going mainstream, Hadoop-embedded packaged analytic applications and voice-enabled capabilities for mobile BI.
29 November 2012
Many organizations sidestep the challenges of process ownership and advanced business process management competencies and deliver modest, continuous process improvements. Our 2013 predictions help BPI leaders break away from tackling the tactical and produce strategic business results.
23 November 2012
Applications are becoming the best means of providing consumers with top-notch services. Businesses that use apps to deliver the right mix of information, marketing and after-sale service to consumers will satisfy their existing customers and attract new ones.
4 December 2012
As cloud computing continues to mature and becomes an integral part of IT, IT organizations will increasingly look to evolve in ways that demonstrate value in a cloud world.
28 November 2012
Security functions will continue to move to the cloud in 2013, while security for cloud services will remain a sore point for enterprises.
18 December 2012
Cloud brokerages, both internal and external, are a major force in gaining value from cloud services for IT organizations. However, the delivery of a good brokerage will often depend on the quality of the underlying enablement and management platforms.
19 November 2012
Global logistics organizations will strategically innovate to enhance customer service, manage complexity, increase transparency and transform their technology landscape over the next three years. Use the five predictions in this report to differentiate your supply chain to become more competitive.
7 December 2012
Support for context-aware computing will differentiate market leaders from old-school companies that will slowly become irrelevant to their customer base. Security and fraud prevention services are early beneficiaries of this computing style.
21 November 2012
CIOs will increasingly engage with vice presidents or directors of customer service and customer experience, together with marketing and sales, about customer service and support strategies. New trends, with more mobile customers preferring social media and crowdsourcing, highlight this.
4 December 2012
Those in CRM need to be aware of significant shifts due in the market. Expected changes are: the number of mobile CRM apps will explode, salesforce.com will become No. 1 in CRM, more than half of all CRM spending will be on cloud versions, and consultants will change the name of their practices.
9 November 2012
Sales application managers trying to understand the impact of social, mobile, cloud and big data will find guidance in our 2013 CRM sales predictions.
30 November 2012
Increasing energy costs, expanding data center spaces, government regulations and rising concerns about carbon emissions have led businesses to focus more on power and cooling technologies in their data centers.
17 December 2012
Consumer technology providers must analyze noisy, big data to find customer insights, leading to a competitive advantage. Digital approaches to consumer marketing, including contextual marketing, are effective alternatives to traditional methods.
29 November 2012
As all enterprises launch initiatives to grow, compete and innovate, chief marketing officers will feel added pressure. All will extend strategic initiatives with digital marketing technology, much of it sourced externally. Marketing executives will look to social and mobile for upside revenue.
26 November 2012
New market opportunities keep arising in emerging markets, suggesting a permanent review of strategies by technology and service providers.
29 November 2012
Endpoint security will become even more important as the number and types of devices accessing enterprise resources explode.
28 November 2012
Application architecture in large commercial enterprises and government agencies increasingly follows the best practices and precedents of large websites like Amazon, Netflix and Facebook. Successful IT leaders will train and retain architects with the skills and knowledge to follow these leaders.
14 December 2012
Enterprise network managers must modernize networks and services to meet demands for mobility and agility. Gartner's 2013 predictions can help network managers create plans that capitalize on emerging cost-saving options and develop strategies for dealing with growing WAN and mobile data costs.
5 December 2012
These business process service predictions help current and potential BPS providers understand what to prepare for in the next four years in terms of organizational and go-to-market strategies. This research will help BPS business leaders stay abreast of the macro market trends.
19 November 2012
Resources required for supply chain execution in the coming decades will differ from those that dominated previously. Anticipate resource scarcity to extend to a wide cross-section of nonmaterial and organizational resources, such as talent and knowledge management, and a new energy agenda.
29 November 2012
The predictions for 2013 highlight the need for risk management organizations to mature an integrated governance, risk and compliance program in order to be prepared for the uncertainty of emerging risks.
3 December 2012
Continuing stakeholder pressure and the desire of organizations to go beyond compliance to sustainable performance are manifesting themselves through various data center energy and gamification strategies, as well as an increased appetite for data-rich, supply-chain-wide solution offerings.
14 December 2012
The availability of big data drives opportunities to monetize information and mature analytics strategies, particularly in certain industries, but the sheer magnitude of data and limited skills hinders these efforts.
18 December 2012
Data center hijackings, compute futures exchanges, enforced support bundle splits, and the dangers of overpromoting automation may conspire to make infrastructure services markets ever-more hostile. Here we predict the impact of these challenges.
30 November 2012
Enabled by a relentless decline in hardware costs and rapidly maturing software enablers, use of in-memory computing will grow fast. However, IT leaders leveraging it to increase their companies' competitiveness will face new data management issues.
7 December 2012
Reduction, redistribution and redirection of competition, capital and competencies in IT services sourcing will determine its future. CIOs and sourcing managers should proactively explore the implications of these changes as well as the opportunities they create for their organizations.
29 November 2012
Increased storage at any point in the Web increases possibilities for storage in every part of the Web. We are only beginning to see the enormous implications of that simple fact. Clients should consider these predictions when designing systems, allocating resources or selecting products.
16 November 2012
Marketing technology investments continue to increase in digital marketing and multichannel campaign management, marketing resource management and integrated marketing management, while expanding into new territory with big data. Our 2013 predictions focus on these key processes and marketing areas.
28 November 2012
The emergence of cloud-based tools, new information types, and the rise of mobile devices as a source of content creation and consumption present both challenges and opportunities. IT leaders should factor our predictions into their 2013 plans.
30 November 2012
Federation technologies, mobile computing and social identity acceptance will have major effects on the practice of identity and access management in 2013 and beyond.
19 November 2012
Mobility has always been a separate topic for IT professionals, but it is now influencing mainstream strategies and tactics in the wider areas of technology enablement and enterprise architectures.
14 December 2012
As technology becomes less expensive and opens the way to new players, consumers will be looking for intuitive and immersive UIs that will truly deliver on the promise of a connected life.
29 November 2012
New dynamics arising from the intersection of the Nexus of Forces, commoditization of office and consumer printing, workflow digitization and the emergence of new technologies such as 3D printing are permanently altering the print market. Use our predictions to benefit from the inevitable changes.
21 November 2012
For HR and procurement leaders and CFOs, the Nexus of Forces creates new opportunities, but significant disruption and confusion, too.
28 November 2012
Gartner predicts that the Nexus of Forces (mobile, social, cloud and information) will lead to unprecedented levels of enterprise data being exposed to the public. The trust required for corporate data will lead to major improvements in information governance and master data management practices.
27 November 2012
IT asset and procurement managers must rapidly evolve their disciplines as the elements of Gartner's Nexus of Forces – mobile, cloud, information and social – combine with new technologies to broaden their responsibilities.
4 December 2012
Open computing, particularly open-source software, will expand its role in enterprise software portfolios and IT decision making. IT leaders who mistrust open computing efforts should moderate their views while implementing governance that controls exposure to uncertainty and risk.
20 November 2012
Adoption of software as a service amplifies the requirement of extension, management, integration and composition of cloud-based or hybrid software. PaaS is focused on this challenge. Enterprise IT planners and application architects should be familiar with its capabilities and use patterns.
30 November 2012
Continued economic and market turbulence will force program and portfolio management leaders to explore new and novel ways to meet the need to support constant change under constant cost constraints.
11 December 2012
Smart city processes from funding to privacy are still in development. This research focuses on home appliance OS choices, transaction model development, buildings using analytical technologies, the impact of city budgets on smart city platforms and concerns about smart city systems security.
28 November 2012
Here we look at social software and collaboration using key predictions, and identify issues that will impact buyers and providers of the technology. IT and business leaders should use this report to anticipate how these trends will evolve, and to factor our recommendations into 2013 plans.
10 December 2012
Social CRM will see fake reviews trying to influence customers, an evaporation of social monitoring as a separate market, and increasing social customer service costs. All organizations will need to plan for the rapidly changing and evolving social CRM environment.
6 December 2012
Business application and IT operations managers continue to explore SaaS. This research focuses on inadequate SLAs, the future importance of platform as a service for SaaS, churn rates with IT operations moving back to on-premises locations and the growth of SaaS in China.
4 December 2012
IT organizations should focus on a single UC strategy with links to collaboration and workplace transformation, using technology with simpler user interfaces and support for emerging standards for multiple devices.
29 November 2012
The next few years in the Web and portal markets will witness important shifts. These changes will enable better cross-platform application development and will put more power into the hands of business leaders, citizen developers and end users engaged in Web and mobile initiatives.
13 December 2012
Social networking, mobile communications, the cloud and information are pressuring enterprises worldwide to make fundamental changes in business processes. CIOs and other technology decision makers should use Gartner#39;s predictions to understand and respond to these forces in their industries.
19 November 2012
The Nexus of Forces promises to reshape the sales and marketing process for CG manufacturers. CIOs and business leaders need to recognize the opportunities to lead by spotting and leveraging new technologies that can create a more personalized relationship with consumers and customers.
21 November 2012
The how, when, where and what of learning will be dramatically disrupted as bits and bytes supplant time and place as the value propositions in the education ecosystem. This research highlights some predicted disrupters to the ecosystem over the next five years.
26 November 2012
Utilities will face a number of difficulties in upcoming years that will disrupt business processes and create new opportunities, as well as challenge incumbent technology providers and their solutions.
20 November 2012
The Nexus of Forces, the lingering effects of the global financial crisis, and increasing pressure from customers and regulators continue to pressure banks and investment firms. Financial services providers can use Gartner's predictions when developing strategies to address these challenges.
27 November 2012
IT innovations offer the opportunity for IT leaders to play a pivotal role in transforming healthcare for individual patients and whole populations. However, this requires HDO CIOs to step up the pace and the impact of technology changes. These predictions illuminate important domains of focus.
15 November 2012
With cost containment and financial sustainability remaining of paramount importance in governments nearly everywhere, the confluence of cloud, social, mobile and information will change the roles and relationships between IT and business departments.
7 December 2012
Globally, greater government oversight regarding the collection and use of information is changing the way businesses operate. The effects will be felt primarily in enterprises' relationships with their service providers, business partners and employees.
30 November 2012
IT and OT management are typically kept separate, but increased sophistication of OT systems and the opportunities afforded by access to OT data are driving change, with two outcomes: reducing risks and leveraging opportunity. We show the most significant examples of these pursuits.
29 November 2012
Gartner highlights how the nexus of social, mobile, information and cloud is creating opportunities for life science companies to position themselves more competitively as the industry transforms.
6 December 2012
As consumer content consumption options multiply, media industry stakeholders will invest in data-driven strategies to reshape their businesses.
21 November 2012
The automotive industry continues to embrace IT for automobile and mobility-related innovations, which are ushering in the new era of smart mobility. Connected vehicles and connected drivers will steer automotive business strategies, organizational decisions and transportation legislation.
27 November 2012
The Nexus of Forces will impact the entire insurance value chain, including business models, technologies, and sales and service channels. Life and P&C insurers worldwide can use Gartner's industry predictions to develop strategies to improve business operations in the nexus environment.
30 November 2012
Disruptive business models and evolving software priorities will transform the product design and life cycle management software market by year-end 2016.
30 November 2012
Tier 1 multichannel retailers will not gain significant benefits from mobile and social commerce strategies if they fail to understand how mobile and social customer interaction points can enhance and optimize cross-channel, customer shopping processes.
12 November 2012
Healthcare payers in the U.S. are dealing with expanding regulations, changing business models and increasing concern about the adequacy of their product offerings. Payer CIOs and IT leaders should use Gartner's predictions to assess their strategies in this critically challenging environment.
27 November 2012
A combination of key drivers (such as the fast-growing middle class and government investments to prepare for major worldwide sporting events) is positioning Brazil on the IT world stage. These predictions give IT providers and users a sense of the IT market's direction and opportunities in Brazil.
21 November 2012
Underlying themes framing our 2013 predictions focus on the changing application services models driven by business outcomes such as IT enablement for the business innovation, the business buyer as influencer, business need for speed, agility, flexibility and, always, cost-efficiencies.
19 November 2012
Market opportunities for communications service providers will stem from the conjunction of social, mobile, cloud and information. They need to combine these Nexus of Forces elements with their strengths in network connectivity to create differentiated value propositions.
22 November 2012
By going global while staying local and by becoming lean and mobile while focusing on green, the Indian IT industry will embrace uncertainty and secure the future.
29 November 2012
The impact of information and technology in the next three years will intensify internal and external opportunities for midsize enterprises. Midmarket CIOs need to leverage new technologies and delivery models to overcome internal resource constraints and grow their businesses.
20 November 2012
Increased adoption of cloud-based computing is expected to impact the way security is consumed as well as how key government agencies will prioritize security of public cloud infrastructures.
26 November 2012
Gartner's 2013 semiconductor and electronics predictions focus on Moore's Law, the Internet of Things, smartphones, emerging memory technologies, and image analysis in cars.
16 November 2012
Here, we analyze and predict the major trends occurring in the Chinese markets for virtualization, smartphones, personal cloud, tablets and public cloud services. This report can help vendors looking to compete successfully in China and enterprises wanting to exploit emerging technologies.
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