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18 November 2011
The practical realities of how enterprises are implementing sustainable business practices are evolving rapidly, resulting in changes to organizational governance, processes and the nature of sustainable business system solutions.
10 November 2011
As organizations' application portfolios become ever more diversified and distributed, corresponding integration projects will also increase in scope and complexity. We predict how companies will address some emerging integration challenges during the next few years.
11 November 2011
Business applications are undergoing many changes. The realities of cloud computing, the accessibility provided by mobile technologies and the impact of social paradigms are all affecting the business application environment.
28 November 2011
Supply chain availability requirements and the goal for better business agility and resilience will continue to be the key drivers for improved BCM and IT disaster recovery modernization. BCM integration with the enterprise risk management function will support these two organizational objectives.
16 November 2011
Most new cloud applications will use service-oriented architecture design principles and in-memory computing, and new business applications will leverage event processing and SOA gateways. However, few applications will be modified for cloud deployment, mobility support or IMC.
8 December 2011
As cloud computing matures and adoption begins, businesses continue to explore its potential. In many instances, local regulations and data privacy restrictions will delay adoption.
22 November 2011
As the market for cloud services brokerage offerings continues to expand, end-user companies and cloud services providers will need help strategizing their use. CSBs will make governance in the cloud the most common way of consuming governance functionality.
29 November 2011
In 2012, organizations will change how they fund IT investments based on the shift to cloud. For many organizations, the move to "lower-cost" cloud may be surprisingly expensive. For enterprises that have chronically underinvested in IT, the long-term lack of funding will begin to show.
23 November 2011
Adoption of context-aware computing is accelerating. IT cannot afford to wait to respond in the areas of consumer-facing strategies, security and fraud prevention.
11 November 2011
Customer service excellence is key to differentiating any business, but the drive to reduce costs still undermines customer trust. New analytical tools, improved linkages among social CRM processes, increased automation and lower-cost cloud solutions hold the greatest promise for improvements.
28 November 2011
Our 2012 predictions regarding data management technologies describe how organizations and providers will need to meet the challenges created by the explosion of information, and new business demands, in an environment where both resources and budgets are constrained.
16 November 2011
Mergers and acquisitions are creating broader application suites, while new technologies and delivery models, such as social and software as a service, continue to drive innovation in administrative ERP applications.
28 November 2011
Cloud computing and mobile devices hold the potential to make enterprises more agile, more efficient and more competitive. They also introduce new security risks that must be addressed immediately.
22 November 2011
Over 60% of surveyed companies view logistics as nonstrategic; yet expectations for near-perfect performance place increasing stress on global logistics organizations.
9 November 2011
Gartner provides predictions for supply chain leaders on the key challenges that industrial and high-tech companies will face over the next few years. We also offer recommendations on how to maintain competitiveness and profitability through improved supply chain practices.
23 November 2011
Information governance and master data management programs will continue to gather momentum across the enterprise information management landscape as firms gain competitive advantage by implementing them decisively.
29 November 2011
Gartner's Predicts 2012 research describes how enterprise must manage infrastructure change and formally assess the value of information as the effects of its dramatic expansion ripple through organizations.
22 November 2011
IT and OT alignment is a growing area of concern for clients that focus on the physical plant and equipment. Risks and opportunities surround the phenomenon of OT systems taking on many characteristics of IT systems but still having a separate role to play and often a separate management regime.
10 November 2011
Based on current research findings, Gartner offers predictions through 2014 for the retail value chain, including implications of demand volatility, supply chain investment priorities, product life cycle applications and multichannel trends.
1 December 2011
Gartner expects the convergence of services with software and infrastructure to cause significant changes in sourcing strategies, driven by new offerings delivered "as a service." CIOs and sourcing officers should proactively explore the opportunities and implications for their organizations.
10 November 2011
In 2011, marketing technology investment increased in digital and social, and demand increased in rationalizing, integrating and accessing multiple marketing processes and technologies. Our 2012 predictions focus on social CRM.
28 November 2011
Many enterprises are considering new identity and access management vendors, as well as new delivery and pricing models. Innovative approaches bring opportunities for cost savings and program improvements; however, they also carry risks.
11 November 2011
Most midmarket companies are more constrained in IT resources than larger enterprises, and the constraints create unique requirements for selecting and managing IT solutions. Here we identify and analyze three key investment areas for the midmarket in 2012.
16 November 2011
Mobile and wireless technologies continue as top priorities for most enterprises. It is no longer a conceptually stand-alone market, and is having an effect on many other technologies.
23 November 2011
The platform-as-a-service market is in its early stages. Users are facing a large number of innovative offerings, but with no established leadership, standards or best practices.
15 November 2011
Emerging privacy legislation in the U.S. and Europe will at first create uncertainty, not clarity. Enterprises need to focus on new privacy principles, not legal details.
15 November 2011
Overcoming organizational challenges will be a make-or-break mandate for organizations, as they move from discrete business process management projects to enterprisewide process transformation programs.
16 November 2011
Content management technology has changed greatly, with broader suite functionality, better process control and a stronger focus on records. Yet more changes are afoot, with increased demand for management of video content, mobile clients, cloud-based solutions and real-time process monitoring.
21 November 2011
During the next three to five years, program and portfolio management leaders will focus heavily on improving speed, accuracy, agility and decision making, which will stretch resources and exert pressure to develop true agile project managers.
30 November 2011
The Web is going through a once-in-a-decade technology transition to HTML5 and CSS3. This transition has a number of interesting implications, from offline mode to mobile apps to browser platforms to how software is built.
28 November 2011
We take a look ahead at the market for social networking and collaboration via several key predictions, and unveil issues that will impact vendors and organizations. Line of business and applications managers should monitor these trends and the impact they will have on the workplace.
21 November 2011
Software as a service and iPads will have a significant impact on the future of field sales applications, while e-commerce will reignite channel conflict issues with selling partners.
10 November 2011
Although new use cases for businesses are still developing, social media remains an immature market. Companies are moving from pure experimentation and social presence to aligning business purpose, processes, people and metrics, particularity in the area of improving customer relationships.
21 November 2011
Software as a service is more expensive than expected, causing some companies to move back to on-premises.
29 November 2011
Gartner's infrastructure protection specialists have once again developed predictions for the future of this critical area of security. Use these trends to help with essential purchasing and deployment decisions.
18 November 2011
The range of unified communications approaches presents sourcing, funding and technical challenges. Organizations need to focus on setting objective decision criteria that focus on business value, and on developing multiyear, hybrid UC implementation strategies.
18 November 2011
By 2016, companies will revisit their low-cost country sourcing decisions, evolve their talent needs and build a core competency in predictive analytics to sense demand and supply, and manage risk.
23 November 2011
Industry IT and business leaders must embrace new business models and align their IT platforms to address economic turmoil and changing enterprise strategies.
21 November 2011
Continuing economic unease, consumers' increased power and their relentless embrace of new technologies put the onus on financial services firms to exploit IT in new and different ways to find, win and keep customers.
16 November 2011
Business and IT leaders of life and property and casualty insurers need to bridge the gap between legacy modernization and innovation. Emerging technologies such as cloud computing and media tablets will create opportunities and threats in both areas.
16 November 2011
Consumer goods companies will continue to face an uncertain demand environment in 2012 as economic realities have changed consumer buying patterns. CIOs and business leaders need to recognize the opportunities to leverage new technologies to target and reach the ever-elusive consumer and shopper.
8 December 2011
Although mobile and social are hot topics, even the shiniest "bells and whistles" fall short without strong order management and a solid e-commerce platform. Use this research to ensure that innovations keep pace with 2012 market expectations and benefit the bottom line.
10 November 2011
Significant challenges face the global utility sector, including energy sustainability and supply security concerns, heightened environmental sensitivity, and the search for successful business models that will address changing policymaker attitudes and consumer expectations.
22 November 2011
Despite strong interest in smart city projects by governments and providers, processes from funding to privacy have yet to be fully formed and tested. This research presents five predictions.
14 November 2011
To cope with a volatile and more competitive business environment, banks and investment services firms must invest in infrastructure and shared services while taking a more granular and agile approach to application development. We predict the pain points and opportunities of this imperative.
14 November 2011
If 2011 was the year of "social" and "mobile" for media, then the next five years will be about how or whether media sectors are able to find real business value from social media and mobile devices beyond awareness and raw promotional reach.
7 November 2011
Continued budget pressures in most jurisdictions, combined with increasing worries for sovereign debts, social tensions and political instability, create a context where balancing short-term cost containment and the ability to fulfill statutory obligations in the long-term becomes a major challenge.
14 November 2011
Healthcare delivery organizations are confronted with growing demand for services, severely constrained resources and disruptive payment models. Gartner's annual predictions focus on changes afoot in critical IT areas.
17 November 2011
Trends in software technology and business needs will transform this market by year-end 2016. Manufacturers can gain significant business benefit if they understand these trends and leverage them correctly.
7 November 2011
Customers expect the cross-channel experience to be consistent. Retailers will find it very challenging to execute against this.
22 November 2011
Governance, risk and compliance concerns have become business-critical imperatives, and IT professionals tasked with driving GRC initiatives must be, and be seen to be, business leaders.
18 November 2011
Healthcare and life science organizations will need supply chain and operations capabilities to seize opportunities for growth, and to address several related trends, including industry consolidation, collaboration and integration, across the value chain.
21 November 2011
The connected vehicle and alternative mobility services will create a new era for the automotive industry that is based on technology and business innovations. Understanding how this evolution will unfold is crucial to creating winning business and technology strategies.
15 November 2011
Through 2015, communications service providers will try to redefine their business scope and participate in new areas beyond telecom. At the same time, they will focus on operational efficiencies to defend against profit margin erosion stemming from competitive and commoditization pressures.
18 November 2011
The growth in data center deployments, especially in emerging markets, and cloud-based computing will be directly impacted by the availability and efficient operations of energy.
22 November 2011
Despite strong interest in smart city projects by governments and providers, processes from funding to privacy have yet to be fully formed and tested. This research presents five predictions.
29 November 2011
There is a major worldwide market shift in information and communication technology spending. The percentage share of ICT spending in emerging versus mature markets is growing, reaching 32% in 2012 from 30% in 2010. This calls for action.
9 November 2011
A rising tide is not raising all boats. Our predictions for consumer dynamics address key evolution in user behavior and adoption for consumer technologies and services in the next five years. The most successful technology providers will micromarket to unique consumer segmentation.
November 2011
In the 21st century, enlightened CEOs know that a marketing-led organization, adept at rapid response, will seize business advantage. But current marketing structures and processes must change.
14 November 2011
The information security market will be impacted by the increasing security requirements end users will have in relation to consumerization of IT, expansion of new mobile platforms and cloud computing.
18 November 2011
Service, device and content providers should prepare to enter the era of the personal cloud.
16 November 2011
The PV solar energy industry is facing slower growth and intensifying competition, but opportunities exist for strategically positioned vendors.
18 November 2011
Digital printing technology performance and image quality trends are accelerating as providers make significant improvements. Nevertheless, users are embracing services that cut print costs and improve business processes.
22 November 2011
Our Strategic Planning Assumptions for consumer devices look at how brand and ecosystem will drive product acceptance, while similar technology will penetrate many devices making them interchangeable in the eyes of the consumer.
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