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Most organizations fail to extract the most value from their vendor relationships because they have not developed a disciplined approach to managing their sourcing providers. Without it, outsourcing clients can lose control of vendor relationships and are likely to incur greater costs on vendor deals.
The outsourcing market is undergoing accelerated change as critical market forces gain momentum. Given that these forces are unavoidable, we discuss what IT services and outsourcing buyers, and providers, must do to unlock the hidden opportunities in these forces for new value realization.
The outsourcing market is undergoing accelerated change as factors such as cloud computing and offshoring become more mainstream. In this presentation, Research VP Ben Pring examines the likely future direction of the outsourcing market and provides recommendations on what you can expect to see in the future as new offerings, pricing models and vendors take the stage.
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