Tuesday, 16 June, 2026 / 03:30 PM - 06:30 PM JST
Registration Desk
Registration and information hours for the day
Wednesday, 17 June, 2026 / 08:00 AM - 09:30 AM JST
Kaede A&B
Enjoy some light coffee and refreshments before the conference.
Wednesday, 17 June, 2026 / 08:00 AM - 07:15 PM JST
Registration Desk
Registration and information hours for the day
Wednesday, 17 June, 2026 / 09:30 AM - 10:15 AM JST
Galaxy A&B&D
In the race to operationalize AI across applications, workflows, and development tools, most technology leaders struggle to scale deployments, drive adoption, and show ROI. The goal is to get tangible value without creating “AI slop,” accelerating tech debt, or undermining user trust. We’ll provide insights and examples for practical transformation that emphasize human-AI partnership as a force multiplier for delivering AI solutions that get results.
Wednesday, 17 June, 2026 / 10:15 AM - 07:15 PM JST
Exhibit Showcase
Visit the Exhibit Showcase to evaluate industry offerings that can move your business forward. Engage with your peers and exhibitors. Attend a theater session to see technology in action.
Wednesday, 17 June, 2026 / 10:30 AM - 11:15 AM JST
Galaxy A&B&D
In the workplace, it is not the speed or quantity of words that determines success, but rather the ability to design “what” and “how” to communicate in advance. Smart people already have a “map” for communication before they even start speaking. Organizing information, choosing words that align with the listener’s thinking, and achieving maximum understanding with minimal words—these are not innate talents, but skills in designing thought and language. In this session, bestselling author Yuya Adachi will clearly explain the essence and practical methods of “thinking before you speak.” Let’s acquire communication habits that you can start using from tomorrow together.
Wednesday, 17 June, 2026 / 11:30 AM - 12:00 PM JST
Sakura
The use of AI is rapidly expanding across many companies, primarily for improving operational efficiency On the other hand, the use of AI has not yet gained traction in areas such as budget management and performance management.In this session, we will introduce a concrete image of AI utilization in the field of business management and approaches to implementation.We will also explain—with demonstrations—how traditional reporting tasks are evolving into advanced analysis, forecasting, and decision support.
Wednesday, 17 June, 2026 / 11:30 AM - 12:00 PM JST
Kaede A
Despite rising SaaS and AI investment, many firms face a common issue: ROI is missing expectations. The bottleneck is not the technology, but the "onboarding wall" users face. This session explores Fit to People—shifting from forcing users to adapt to systems to making technology adapt to people. We present strategies using AI-driven Digital Adoption Platforms (DAP) that assist users in real-time to eliminate errors and confusion. Learn to bridge the "last mile" of digital use in large organizations to turn investment into results. We unveil a roadmap to accelerate adoption and maximize value.
Wednesday, 17 June, 2026 / 11:30 AM - 12:00 PM JST
Kaede B
AI agents are becoming a commodity: many can answer questions and automate tasks. In practice, enterprise adoption is won or lost on experience. This session introduces a simple framework—Voice, Action, and Trust—to move from “answering” to “acting”: resolving issues in real time, executing workflows across systems, and operating safely at scale. Using current market signals and real-world patterns from support, scheduling, and commerce, we’ll show how to define “production-ready” requirements and a pragmatic rollout path from pilot to scale.
Wednesday, 17 June, 2026 / 11:35 AM - 12:30 PM JST
Exhibit Showcase
Join us on Exhibit Showcase for a bento box lunch. After lunch, enjoy beverages on Exhibit Showcase while you engage with your peers, Gartner Analysts, and exhibitors. Evaluate industry offerings that can move your business forward. Attend a theater session to see technology in action.
Wednesday, 17 June, 2026 / 12:00 PM - 12:20 PM JST
Theater
AI-augmented software engineering tools are context-aware, data-driven and increasingly autonomous tools, enabling the faster delivery of higher quality products. We discuss findings from Gartner's Magic Quadrants for AI coding assistants and AI-augmented software testing tools. We address questions around how Gartner defines these markets, the mandatory and common product features, the best vendors for your organization, the main use cases, and how complementary these solutions are.
Wednesday, 17 June, 2026 / 12:30 PM - 01:00 PM JST
Kaede A
As cloud ERP continues to advance, the number of ERP projects adopting the fit-to-standard approach is increasing. However, there are also notable drawbacks, such as superficial implementation or forcing the approach without proper alignment. This session will provide an overview of key considerations and recommended actions for the fit-to-standard approach, drawing on leading domestic case studies.
Wednesday, 17 June, 2026 / 12:30 PM - 01:00 PM JST
Galaxy A
Japanese IT capabilities have historically developed around an outsourcing model. However, as the business speed becomes critical, this model is revealing its limits in terms of cost and responsiveness. Therefore, many companies are moving toward insourcing. Insourcing is essential because it acquires the most strategic control.
Wednesday, 17 June, 2026 / 12:30 PM - 01:00 PM JST
Sakura
Emerging technology radars are visualization tools that support the enterprise technology portfolio and guide IT leaders in planning for disruptive technologies in 2026. The four themes include the AI-powered enterprise, security by design, efficiency first, and foundational and frontier technologies.
Wednesday, 17 June, 2026 / 12:30 PM - 01:00 PM JST
Galaxy D
AI is revolutionizing software engineering — redefining skills, reshaping roles and reinventing team structures. To stay ahead in this AI-native era, software engineering leaders must fundamentally rethink their talent strategies. This session reveals the new blueprint for building future-ready software engineering talent: the rise of tiny talent-dense teams, creativity and domain expertise as the ultimate differentiators, and “AI-shoring” as the new outsourcing.
Wednesday, 17 June, 2026 / 01:15 PM - 01:45 PM JST
Galaxy A
AI made building cheap - which makes deciding what to build more critical than ever. Leadership now lives in decision quality. But most organizations run product development without a decision making system, and it shows: PoCs pile up, teams stay busy, but nothing reaches production. The real question is: How do teams make better decisions in the AI era? That's the problem we focus on. The answer lies in AI-augmented Agile - defining value, validating fast, and shipping at a speed never possible before. The organizations that will lead are the ones that turn that into a repeatable capability.
Wednesday, 17 June, 2026 / 01:15 PM - 01:45 PM JST
Galaxy D
Ricoh is driving a company-wide AX initiative—an AI-first business process transformation—redesigning operations with AI as a core premise rather than a standalone tool. This session shares practical lessons from embedding AI agents into end-to-end automation and BPMS initiatives, addressing frontline resistance, data gaps, and governance complexity. Instead of grand visions, Ricoh advances step by step—tackling legacy operations, adopting human-in-the-loop designs, and evolving organizations and decision-making to enable continuous AX at scale.
Wednesday, 17 June, 2026 / 02:00 PM - 02:30 PM JST
Galaxy A
Software architecture is strategic business architecture. Every architectural decision — AI features, APIs, data flows — is a business model decision. At the speed of software, strategic choices multiply faster than leaders can keep up. This session provides mental models, frameworks, and culture hacks to help engineering leaders detect key signals, systematize innovation, and lead confidently — even when certainty is impossible. Attend to shape how AI and architecture drive your business forward.
Wednesday, 17 June, 2026 / 02:00 PM - 02:30 PM JST
Galaxy B
With the diversification of AI agent services, the use of shadow AI has become a growing concern for many organizations. Simply prohibiting such tools is rarely effective. Instead, it is advisable to shift policies from “restriction” to “responsible usage.” This session will discuss strategies to accelerate organizational innovation by empowering employees to utilize AI within defined boundaries while minimizing risks.
Wednesday, 17 June, 2026 / 02:00 PM - 02:30 PM JST
Sakura
AI and GenAI are more costly for vendors to deliver than a typical software or SaaS application. This creates margin risk for vendors, who pass it on to unsuspecting customers via pricing and packaging. Attend this session to learn four ways you can mitigate risks and prevent a costly budget shock.
Wednesday, 17 June, 2026 / 02:00 PM - 02:30 PM JST
Galaxy D
Traditional IT metrics and dashboards are not enough to showcase the impact of software engineering initiatives. Instead, software engineering leaders must understand the art and techniques of executive storytelling. This session will showcase the leadership skills and best practices needed to create a narrative at the right altitude for your executive
Wednesday, 17 June, 2026 / 02:00 PM - 02:45 PM JST
Kaede A
Join our analyst for a collaborative deep dive into digital accessibility. We'll explore the intersection of people, process and tools while navigating the current platform market. Bring your toughest questions for an interactive session on building a truly inclusive digital landscape.
Wednesday, 17 June, 2026 / 02:00 PM - 03:00 PM JST
Kaede B
The complexity of Microsoft's licensing scheme and the number of contractual options often make it difficult for IT leaders to negotiate contracts and renewals. This interactive clinic describes strategies for IT leaders to successfully negotiate such contracts, which encourage risk reduction and value maximization.
Wednesday, 17 June, 2026 / 02:30 PM - 03:30 PM JST
Exhibit Showcase
Join us on Exhibit Showcase for dedicated time to engage with your peers, Gartner Analysts, and exhibitors. Take the time to evaluate industry offerings that can move your business forward while enjoying some light refreshments and snacks.
Wednesday, 17 June, 2026 / 02:40 PM - 02:55 PM JST
Theater
Many organizations are exploring generative AI but hesitate to adopt it due to concerns about data leakage and unexpected behavior. This session explains that AI itself is not the main risk. The real issue is the lack of clarity around where and how it should be used. Rather than relying entirely on AI, it is important to use it in secure environments and clearly define the roles of humans and AI. We will introduce two practical approaches to show how AI can be integrated into business operations. The session provides actionable ideas to help you move forward with confidence and use AI safely.
Wednesday, 17 June, 2026 / 03:05 PM - 03:20 PM JST
Theater
This session introduces an AI-driven development model that addresses key offshore challenges such as miscommunication, rework, and inconsistent quality. These issues often arise from structural limitations like the man-month model and siloed knowledge. We will present our approach using AI for requirements structuring, process automation, and knowledge reuse, enabling faster delivery, reduced rework, and more stable quality. This shifts offshore development from a cost-saving option to a true competitive advantage.
Wednesday, 17 June, 2026 / 03:30 PM - 04:00 PM JST
Sapphire
This program is designed for networking and exchanging information among participants in the manufacturing industry. This will be a great opportunity to connect and talk openly with your peers beyond company boundaries. *Peer Meetups are networking programs that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you. *Refreshments will be served. *This program will be conducted only in Japanese.
Wednesday, 17 June, 2026 / 03:30 PM - 04:00 PM JST
Galaxy A
A wave of AI is rapidly sweeping across Japan. Yet, modern AI faces challenges in understanding legacy systems, which are becoming significant barriers to adoption. Moreover, even in many migrations, many initiatives remain limited to superficial Java conversions, ultimately hindering AI utilization. In this session, drawing on adoption cases from more than 60 of the TOP 200 companies listed on the Tokyo Stock Exchange, we will present a solution that enables AI-native environments through high-quality, cost-efficient, and timely migrations, driving tangible business improvements.
Wednesday, 17 June, 2026 / 03:30 PM - 04:00 PM JST
Galaxy D
More information is coming soon.
Wednesday, 17 June, 2026 / 03:30 PM - 04:15 PM JST
Kaede A
While talent is capital, a single resignation can erase it. Historically, companies struggled to retain veteran "tacit knowledge." Today, the paradigm has shifted. With GPT-5 class AI running on local GPUs, autonomous agents can now absorb and preserve individual expertise. We are entering an era where people nurture knowledge and AI inherits it. Drawing on Ricoh’s real‑world practices—including the operation of 10,000 AI agents and executive‑level AI—this session discusses how to realize the compound interest of knowledge, supported by concrete strategies and outcomes.
Wednesday, 17 June, 2026 / 04:15 PM - 04:45 PM JST
Galaxy A
IT leaders are under heavy internal and external pressure to increase AI adoption across their application strategy, leading many to think that they should take the "easy approach" — trust the vendors to guide their AI strategy. This session aims to describe why will this be a bad idea in the medium and long term and suggest actions to balance the right AI buying approach.
Wednesday, 17 June, 2026 / 04:15 PM - 04:45 PM JST
Galaxy D
As organizations shift to in-house development, managing limited talent is critical. A Gartner analyst will share how to identify and allocate key personnel, foster skills and support career growth. Using real examples and market trends, we’ll explore organizational design and leadership that drive digital transformation. Join us to leverage internal resources and reach your goals.
Wednesday, 17 June, 2026 / 04:15 PM - 04:45 PM JST
Sakura
An augmented workforce is a practice where organizations intentionally combine human experience with machine efficiency and insights to amplify impact. AI agents will be a key amplifier and no-code agent builders are the primary tools to go from worker automation to augmentation. Learn how application leaders can harness these powerful yet immature tools for optimal business outcomes.
Wednesday, 17 June, 2026 / 04:15 PM - 05:00 PM JST
Kaede B
ERP is rapidly shifting to the cloud, making it necessary to evaluate the technical difficulties and running costs. But the difficulty of successfully executing large-scale projects remains, and the level of difficulty for projects to succeed is increasing. In this session, we will present useful tips for launching cloud ERP projects, including RISE, based on participants' challenges.
Wednesday, 17 June, 2026 / 05:00 PM - 05:30 PM JST
Kaede A
This program is designed for networking and exchanging information among participants. This will be a great opportunity to connect and talk openly with your peers beyond company boundaries. *Peer Meetups are networking programs that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you. *Refreshments will be served. *This program will be conducted only in Japanese.
Wednesday, 17 June, 2026 / 05:00 PM - 05:30 PM JST
Kaede A
This program is designed for networking and exchanging information among participants. This will be a great opportunity to connect and talk openly with your peers beyond company boundaries. *Peer Meetups are networking programs that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you. *Refreshments will be served. *This program will be conducted only in Japanese.
Wednesday, 17 June, 2026 / 05:00 PM - 05:30 PM JST
Galaxy A
In many enterprises, the real bottleneck for AI agents is not model intelligence, but legacy systems and fragmented data. While leaders push for AI adoption, progress often slows because secure, seamless data access is hard to achieve. In this session, Kong will introduce its “AI Connectivity” approach: turning existing assets into APIs, modernizing systems step by step, and enabling AI to be used safely in production. We will also share practical lessons on LLM cost, ROI, and A2A/MCP integration.
Wednesday, 17 June, 2026 / 05:00 PM - 05:30 PM JST
Galaxy D
The Tokyu Group, a conglomerate centered on urban development rooted in its transportation business, operates across real estate, lifestyle services, and hospitality. Through the implementation of NTT DATA’s ERP package Biz∫, the group has promoted digitalization and standardization of accounting operations. To further improve efficiency and enhance shared services, it is now pursuing automation of accounting processes using generative AI. This session introduces Tokyu’s approach to accounting transformation through GenAI × ERP, including use cases and initiatives with “dejiren” and Biz∫.
Wednesday, 17 June, 2026 / 05:45 PM - 06:15 PM JST
Galaxy B
The use of consulting services for system modernization and digital transformation is growing. However, few enterprises have a clear solution on how to evaluate their proposals and performance, and how to verify their cost effectiveness. In this session, a Gartner analyst will discuss solutions to these issues.
Wednesday, 17 June, 2026 / 05:45 PM - 06:15 PM JST
Galaxy D
Evaluating and testing AI-infused software is a new challenge. Traditional software testing assumes a predictable system. AI systems are unpredictable, uncertain and unreliable, which creates risk for AI products. This session provides insights about challenges, best practices and focus areas to give AI teams confidence in the reliability of their AI and ML applications.
Wednesday, 17 June, 2026 / 05:45 PM - 06:15 PM JST
Galaxy A
FineToday was carved out from Shiseido in 2021, building its IT landscape centered on Oracle Fusion Cloud ERP across 11 countries and regions using a "D>C>Q" and "Fit to Standard" approach. This session shares the story behind that transformation along with our IT division's original "BITA" and "DSK" concepts. For continuously evolving SaaS platforms, maximizing post-implementation value matters far more than the initial rollout in both cost efficiency and organizational capability, and generative AI represents the greatest opportunity to do so. Yet AI also poses a paradox: it may undermine the knowledge creation cycles that sustain organizational learning. We will share how FineToday is addressing both this opportunity and this challenge.
Wednesday, 17 June, 2026 / 05:45 PM - 06:30 PM JST
Kaede B
Many companies are exploring the use of generative AI and its advanced form — AI agents — with the dual expectation of automating repetitive tasks to improve productivity and driving greater value through more quality outputs. However, only a limited number of organizations have achieved significant results that meet these expectations. In this session, attendees will share their experiences and challenges within their companies and discuss strategies for maximizing the effectiveness of generative AI and AI agent adoption.
Wednesday, 17 June, 2026 / 06:15 PM - 07:15 PM JST
Exhibit Showcase
Join us for a exhibitor reception at Exhibit Showcase. Enjoy delicious food and beverages while interacting with other attendees, Gartner Analysts, and exhibitors. You'll also find cutting-edge technology solutions and case studies.
Thursday, 18 June, 2026 / 08:30 AM - 09:30 AM JST
Galaxy B
Enjoy some light coffee and refreshments before the conference.
Thursday, 18 June, 2026 / 08:30 AM - 05:15 PM JST
Registration Desk
Registration and information hours for the day
Thursday, 18 June, 2026 / 09:30 AM - 10:00 AM JST
Galaxy A
AI agents are shifting from novelty assistants to primary users of your apps and APIs. This session explains what “Agent Experience (AX)” means, why chat-only UX fails at scale, and how to redesign workflows, interfaces, and controls so agents act safely, audibly, and productively—especially through MCP-style tool and UI integrations.
Thursday, 18 June, 2026 / 09:30 AM - 10:00 AM JST
Galaxy D
Software and SaaS costs are escalating at significant rates, materially impacting IT budgets. Price hikes are attributed to list price increases, the repackaging and rebundling of solutions, and changes to pricing metrics. This session will take you through three customer examples to demonstrate how you can effectively create leverage for negotiations to reduce uplifts.
Thursday, 18 June, 2026 / 09:30 AM - 10:00 AM JST
Sakura
Don’t let rigid roles limit your enterprise architecture team’s impact. Manage a portfolio of EA skills — not roles — to flexibly deploy talent, close critical gaps and maximize value in a fast-changing business landscape. This approach enables targeted upskilling and agile resourcing, ensuring your architects deliver the right expertise to the right initiatives at the right time.
Thursday, 18 June, 2026 / 09:30 AM - 10:15 AM JST
Kaede B
Application leaders responsible for ERP projects can reduce the risk of schedule and budget overruns by minimizing customization. In this session, drawing on findings from a Gartner survey conducted in Japan, we will explore the actions to be taken at each stage — project planning, product selection, requirements definition, and design and development — through interactive Q&A between analysts and participants.
Thursday, 18 June, 2026 / 10:00 AM - 03:45 PM JST
Exhibit Showcase
Visit the Exhibit Showcase to evaluate industry offerings that can move your business forward. Engage with your peers and exhibitors. Attend a theater session to see technology in action.
Thursday, 18 June, 2026 / 10:15 AM - 10:45 AM JST
Galaxy A
In the financial industry, organizations must meet strict security and regulatory requirements while advancing digital transformation (DX) at speed. This session introduces the background and approach behind The Chugoku Bank’s adoption of OutSystems. We will explore how the bank built an in-house development model and enabled rapid application delivery through practical use cases. By sharing examples of applications in operation and the results achieved, this session provides actionable insights for accelerating DX in financial services.
Thursday, 18 June, 2026 / 10:15 AM - 10:45 AM JST
Galaxy D
AI in software development is rapidly evolving from code generation toward "AI-driven development" — transforming the entire development lifecycle. Success requires unified context across all stages, DevSecOps processes redesigned for AI, and governance that covers both model control and air-gapped environments. This session explores how an agentic AI platform — where an orchestrator agent directs specialized agents to autonomously execute complex tasks — can be adopted incrementally within existing organizations.
Thursday, 18 June, 2026 / 10:15 AM - 11:00 AM JST
Kaede A
As AI adoption expands, failures are no longer limited to incorrect or inaccurate results or unexpected behavior. They also include code that is difficult to maintain and outputs with unclear ownership. In this context, the challenge is not simply to prevent failure, but to recognize it and turn it into value. This session explores what resilience means as organizations continue to deliver value while learning from failure. Through discussion, we examine how software, organizations, and processes can evolve to better sense signals, decide, and adapt.
Thursday, 18 June, 2026 / 11:00 AM - 11:30 AM JST
Galaxy A
The rapid pace of change with artificial intelligence is leading to gaps with the ability of end users to engage and embrace the new era of intelligent applications. This session will provide practical guidance and a framework for organizations to effectively adopt and adapt to this new era.
Thursday, 18 June, 2026 / 11:00 AM - 11:30 AM JST
Kaede B
Amid rising complexity—driven by IoT, new tech, and the RISE licensing—SAP teams face tougher upgrades, migrations, and daily operations. Based on our consulting experience, this session shows how to optimize RISE costs via smarter procurement and negotiation, and reduce risk with front-loaded planning in the strategy & planning phase, shown by concise case examples and practical takeaways.
Thursday, 18 June, 2026 / 11:00 AM - 11:30 AM JST
Galaxy D
Application platforms are necessary to future-proofing your enterprise applications, particularly for delivering differentiating and innovative capabilities. Join this session to learn about the newest practices.
Thursday, 18 June, 2026 / 11:00 AM - 11:30 AM JST
Sakura
Trust is a significant factor in determining whether users will accept or reject AI-enabled systems. As AI agents become increasingly prevalent in digital products, establishing and maintaining a high degree of user confidence is essential for ensuring successful product delivery and high user engagement. Learn how to design AI systems for transparency, understand key principles and fundamental design patterns that will result in products that your users trust.
Thursday, 18 June, 2026 / 11:00 AM - 11:20 AM JST
Theater
Frequent updates to the functions and UI of SaaS applications have made conventional “manual and training” approaches less effective. In this session, we will focus on digital adoption platforms that offer real-time user guidance. We will discuss key tools, their effectiveness and important considerations for successful implementation. Join the session to learn more.
Thursday, 18 June, 2026 / 11:45 AM - 12:15 PM JST
Sakura
As AI-generated code reshapes application development, ensuring software quality has become a top priority for IT leaders. In enterprise environments with deeply interconnected technologies, AI adoption is driving growing safety and quality risks. This session explores how AI is transforming QA and introduces Tricentis' Agentic Software Quality Engineering Platform combining powerful AI agents with expertise across 200+ ERP and apps to autonomously accelerate QA while keeping humans in control.
Thursday, 18 June, 2026 / 11:45 AM - 12:15 PM JST
Kaede A
Many enterprises face "black box" systems and excessive multi-vendor overhead, hindering IT autonomy and agility. This session introduces "AI-Driven PM," where Generative AI serves as a strategic asset for PMs to reclaim operational control. We examine resolving four bottlenecks: (1) response delays, (2) eroded planning time, (3) lack of cost transparency, and (4) stagnant project launches. Featuring evidence-based results, including a 50% cost reduction, we provide practical strategies to break vendor dependency and establish a self-sustaining, high-speed cycle within three months.
Thursday, 18 June, 2026 / 11:45 AM - 12:15 PM JST
Kaede B
More information is coming soon.
Thursday, 18 June, 2026 / 11:50 AM - 12:45 PM JST
Exhibit Showcase
Join us on Exhibit Showcase for a bento box lunch. After lunch, enjoy beverages on Exhibit Showcase while you engage with your peers, Gartner Analysts, and exhibitors. Evaluate industry offerings that can move your business forward. Attend a theater session to see technology in action.
Thursday, 18 June, 2026 / 12:25 PM - 12:40 PM JST
Theater
Are you able to quantitatively measure the impact of AI-driven development? Without measurable results, informed investment decisions and adoption assessment are difficult. However, Findy concluded that “measurement alone is not enough.” Even with metrics, progress requires people who can turn data into action. In this session, we explore integrating a top-down approach—where the CTO defines policies and metrics—with a bottom-up approach led by an AI promotion team and team champions, presenting a dual strategy combining “quantitative metrics” and “people” with practical organizational design.
Thursday, 18 June, 2026 / 12:45 PM - 01:15 PM JST
Galaxy D
This session focuses on Model Context Protocol (MCP) as the standard that turns API endpoints into callable tools for LLMs. With APIs as the execution layer for autonomous agents, organizations skipping foundational work of API governance and cataloging will find that MCP only amplifies their existing problems. We will unpack three foundations that help enterprise teams get agent-ready, reduce agent onboarding time by 50% and boost agent reliability - a centralized machine-readable API catalog, automated testing for agent reliability, and governance policies with distinct risk profile.
Thursday, 18 June, 2026 / 12:45 PM - 01:15 PM JST
Galaxy A
More information is coming soon.
Thursday, 18 June, 2026 / 01:30 PM - 02:00 PM JST
Galaxy A
Thriving in times of intense economic and social volatility requires organizations to find new ways to empower their software engineering teams to increase productivity, efficiency and effectiveness. This session will provide Gartner's latest and best guidance on the actionable trends' software engineering leaders and their teams should be tracking in 2026 and beyond.
Thursday, 18 June, 2026 / 01:30 PM - 02:00 PM JST
Galaxy D
An abundance of choice exists when it comes to enterprise AI assistants for supporting everyday AI needs. Enterprise cloud and SaaS providers offer their own versions that coexist with incumbent services, while emerging AI vendors compete with cutting-edge features. Learn about the key criteria that application leaders should consider in selecting their enterprise AI assistants.
Thursday, 18 June, 2026 / 01:30 PM - 02:15 PM JST
Kaede B
Master data management (MDM) is a critical foundation that supports digital transformation and operational efficiency within organizations. However, implementing and managing MDM often comes with many challenges and questions. In this session, our analyst will answer your questions interactively, covering everything application leaders need to know — from the fundamentals of MDM to the latest trends, common challenges, and practical solutions.
Thursday, 18 June, 2026 / 01:30 PM - 02:00 PM JST
Galaxy B
The acceleration of business speed through digitalization is becoming a necessity in the face of global competition. The rapid advancement of cutting-edge AI technologies is further driving this momentum. In response to this trend, Mitsubishi Electric is breaking away from the traditional manufacturing framework and actively applying the latest AI technologies across all business activities. Through these efforts, the company is pursuing unprecedented improvements in productivity, the sophistication of operations, and the creation of new customer value at an unparalleled pace. This presentation will showcase Mitsubishi Electric’s initiatives in leveraging AI as part of its transformation into an innovative company.
Thursday, 18 June, 2026 / 02:15 PM - 02:45 PM JST
Kaede A
This program is designed for networking and exchanging information among participants. This will be a great opportunity to connect and talk openly with your peers beyond company boundaries. *Peer Meetups are networking programs that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you. *Refreshments will be served. *This program will be conducted only in Japanese.
Thursday, 18 June, 2026 / 02:15 PM - 02:45 PM JST
Kaede A
This program is designed for networking and exchanging information among participants. This will be a great opportunity to connect and talk openly with your peers beyond company boundaries. *Peer Meetups are networking programs that allow you to connect and share with a small group of your peers, without Gartner facilitation. Please make every effort to attend your Peer Meetup as other attendees will be looking forward to meeting with you. *Refreshments will be served. *This program will be conducted only in Japanese.
Thursday, 18 June, 2026 / 02:15 PM - 02:45 PM JST
Galaxy A
Many manufacturers are adding AI to integrated ERP platforms, but general-purpose ERP systems often require heavy customization to meet industry-specific needs. This increases data preparation, development effort, and time to value, and often limits adoption on the shop floor. This seminar introduces Infor’s approach—industry-specific solutions with embedded AI on a cloud-native platform—and explains how manufacturers can rethink their digital foundation to achieve practical, measurable business outcomes.
Thursday, 18 June, 2026 / 02:15 PM - 02:45 PM JST
Galaxy D
Why do so many modernization projects end up over budget and behind schedule? The root cause is not only technical complexity, but an organizational culture where PMs sense warning signs yet cannot speak up. In this session, a Sun Asterisk Integration leader shares three rules: strategic assessment to focus investment, a hybrid methodology blending waterfall and agile, and AI-driven development for quality gains. A prescription for zero-failure delivery, grounded in real SI experience.
Thursday, 18 June, 2026 / 02:45 PM - 03:45 PM JST
Exhibit Showcase
Join us on Exhibit Showcase for dedicated time to engage with your peers, Gartner Analysts, and exhibitors. Take the time to evaluate industry offerings that can move your business forward while enjoying some light refreshments and snacks.
Thursday, 18 June, 2026 / 02:55 PM - 03:10 PM JST
Theater
Fin is a leading company in AI for customer support, offering Fin — the highest-performing AI Agent in the industry. Built on its own proprietary AI model, Fin delivers higher-quality responses than other AI agents and can handle even the most complex inquiries. In this session, we'll explore the new shape of customer service being unlocked by AI Agents, and discuss the paradigm shift from "customer service" to "customer experience" — as well as what the future of customer engagement will look like.
Thursday, 18 June, 2026 / 03:00 PM - 03:45 PM JST
Kaede B
The purpose of this program is to gather feedback and opinions about this conference on a Face-to-Face basis to gain a deeper understanding of the needs of the participants. In a closed and informal environment, this will be an opportunity for participants to exchange ideas in a small group, facilitated by Gartner. As Gartner is always looking to improve the conference, your input is valuable to us. <Topic> Opening Keynote, AI content *The content of the discussions will be kept strictly confidential. *Refreshments will be served. *This is not a Garter analyst-led session. *The program will be conducted only in Japanese."
Thursday, 18 June, 2026 / 03:45 PM - 04:30 PM JST
Galaxy A&B&D
By analyzing the behavioral data of business professionals from a total of 815 companies using seven different AI services, we discovered that employees who consistently achieve results share certain common behaviors. In this session, we will introduce specific examples of these behaviors, focusing on those that have shown high reproducibility among general employees.
Thursday, 18 June, 2026 / 04:45 PM - 05:15 PM JST
Galaxy A&B&D
AI is reshaping software engineering — transforming what gets built, how it’s built and the role humans play — yet most organizations aren’t prepared for these shifts. With fewer than 16% of leaders and teams stating that their teams, delivery processes, and architectures are ready for AI-driven change, the race is on to adapt or risk falling behind. This session will provide software engineering leaders visibility into AI’s impact on software engineering, and equip them with actionable strategies to successfully adapt and thrive in this future state.