Frequently asked questions

How do I register for the conference?

Online registration will open shortly.
 

What payment methods do you offer?

Payment can be made by check, credit card or wire transfer. Gartner clients can contact their Gartner representative to inquire about using Gartner conference tickets as partial or full payment. Payment should be made prior to the conference.


What is the cost to attend?

Pricing information will be available on our Registration page shortly.

Gartner clients should contact their account managers for special pricing options or to use a conference ticket as an alternative form of payment.
 

What is included in the full registration price?

Registration inclusion varies across Gartner conferences:

  • Keynotes
  • Gartner expert one-on-ones*
  • Roundtables*
  • Ask the Experts sessions*
  • Agenda planning
  • Exhibitor Engagement Zone

*Requires online preregistration as space is limited and dependent on eligibility and availability. One-on-ones are subject to expert availability and are not intended for vendor briefings or product demonstrations. Registered attendees will sign up for the Gartner one-on-one and small-group sessions via Conference Navigator.


What are the conference hours?

Official conference hours will be posted shortly.

        

Group Rate Discount terms and conditions

  • Qualifying paid registrations for Gartner conferences are: cash registrations and paid ticket registrations.
  • A combination of paid tickets and cash registrations may be used to qualify for Group Rate Discount complimentary registrations.
  • Some restrictions may apply to ticket registrations. Contact your Gartner representative if you have questions.
  • All registrations must be paid in full before complimentary Group Rate Discount registrations can be used.
  • Groups must consist of employees of the same organization and are registered for the same conference.
  • There is a limit of four Group Rate Discount complimentary registrations per organization.
  • The Group Rate Discount is voided by all other group offers and promotions for conference attendance. Time-based registration offers such as early bird are still applicable.
  • The Group Rate Discount terms and conditions do not void or supersede Gartner conference terms and conditions. All registrations are subject to the full conference terms and conditions.
  • The conference is organized by Gartner, which reserves the right, at its sole discretion, to limit or deny access to any entity or individual. Receipt of an application and/or payment by Gartner does not constitute acceptance. Application and payments that are not accepted will be returned.

Are there any speaking opportunities at the conference?

Opportunities to present are generally available at Gartner conferences. Please contact with Japan.Conferences@gartner.com.

Which Gartner experts will be speaking at the conference?

Please check our speaker page.


How do I sign up for Gartner one-on-one meetings?

Gartner one-on-one meetings are available exclusively to paid registered full conference attendees. They are not available to exhibitors or exhibitor conference session passholders. Because of the high demand for these appointments, each attendee may reserve two 30-minute one-on-one meetings with a Gartner expert. Preregistration for one-on-one meetings and small-group sessions are available through Gartner Conference Navigator, our online agenda-building tool.


Am I guaranteed the expert of my choice in my one-on-one meeting?

All registered attendees have the exclusive opportunity to speak directly with a Gartner expert in a private 30-minute one-on-one meeting. Because of the high demand for particular experts, speaker selection is on a first-come, first-served basis.


How do I sign up for roundtables, workshops and other sessions requiring preregistration?

Interactive sessions such as roundtables, workshops and Meetups are available exclusively to paid registered conference attendees, excluding exhibitors and exhibitor conference session passholders. Because of high demand and limited availability, we recommend that you register in advance for these unique sessions. Preregistration will be available through Gartner Conference Navigator, our online agenda-building tool.

Is there a list of Gartner experts who will be available at the conference?

Yes, a Gartner expert guide will be available soon and will include a complete list of available experts, as well as their areas of expertise. Please check our speaker page!


Are there any restrictions around Gartner one-on-ones?

One-on-ones are not available for vendor briefings or product demonstrations with experts. The expert reserves the right to stop the meeting if this occurs. Gartner clients interested in briefing experts may contact the Vendor Relations department by emailing vendor.briefings@gartner.com to schedule a meeting following the conference.

Am I able to view session documentation?

Yes, the slides for each session can be found within the session description on Gartner Conference Navigator. 

Am I able to purchase a copy of the attendee list?

No. Gartner does not post or sell attendee lists. For more details, please review the registration terms and conditions.

Please be advised that in the conference industry, we often come across fraudulent service providers that claim to be able to offer attendee lists or discounted passes. Gartner has not authorized anyone to contact you on our behalf, and we encourage you to avoid these attempts by not engaging with suspicious emails or calls as they are phishing scams. If you have been contacted by such a provider, please inform Gartner at ReportPhishing@gartner.com

For a list of fraudulent providers that have been reported to Gartner, please click here.

1. What is Gartner Conferences doing to cultivate an inclusive experience?

The Gartner Conferences team is committed to creating a respectful, friendly and inclusive experience for all participants. Diversity, equity and inclusion are core components of Gartner culture, and we take pride in bringing together a community that is welcoming and thoughtful of others. Looking toward future in-person conferences, we are in the process of planning elements such as gender pronoun pins, prayer/meditation rooms, parent/mother rooms, and accessibility ambassadors, to help foster a deeper sense of inclusion and further enable attendees to bring their whole selves to the conference.
 

2. How do I communicate my accessibility needs?

We are committed to providing a welcoming and inclusive conference experience for all participants. If you have an accessibility-related need for a conference, please let us know in your registration profile or email us directly at GlobalConferences@gartner.com, ideally at least three weeks prior to the conference. Once we receive your request, one of our accessibility ambassadors will contact you.

Please email GlobalConferences@gartner.com with any additional questions or feedback on accessibility.
 

3. How can I share my feedback on making the Gartner conference experience more inclusive?

Gartner is committed to hearing all voices. Diversity, equity and inclusion are critical across all aspects of our business. Help us, challenge us, inspire us and share your thoughts, ideas and suggestions for how we can make our conference experience a more inclusive one. Please email GlobalConferences@gartner.com to share your feedback. To learn more about how we are creating a more inclusive environment, visit the Gartner Diversity, Equity and Inclusion Resource Center.