Sessions / [Luncheon] ElevenLabs: AI Agents 2.0 — From Automation to Experience
[Luncheon] ElevenLabs: AI Agents 2.0 — From Automation to Experience
Wednesday, June 17, 2026 / 11:30 AM - 12:00 PM JST
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About the Session
AI agents are becoming a commodity: many can answer questions and automate tasks. In practice, enterprise adoption is won or lost on experience. This session introduces a simple framework—Voice, Action, and Trust—to move from “answering” to “acting”: resolving issues in real time, executing workflows across systems, and operating safely at scale. Using current market signals and real-world patterns from support, scheduling, and commerce, we’ll show how to define “production-ready” requirements and a pragmatic rollout path from pilot to scale.