Melody Chien

Melody Chien

Sr Director Analyst
Melody Chien is a Senior Research Director with Gartner's Data Management team. Ms. Chien's research includes the best practice for building effective data quality programs, and data and analytics strategies. She also covers Data Quality Tools market and provides vendor evaluations.

Ms. Chien has over 24 years of experience in data management and BI analytics. She spent most of these years in California Silicon Valley in U.S. and worked on big-sized data management projects in large organizations, such as SAP and PayPal, where she has built professional expertise in data and analytics management.
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Monday, 17 February, 2020 09:30 AM|Monday, 17 February, 2020 10:30 AM
Gartner Opening Keynote: Rewire Your Culture for an AI-Augmented Future

In a changing world resilience is not enough, you must be prepared to turn disruption to your advantage. But in an uncertain future the only sure requirement is having the creativity to find the right solution in any situation. But creativity doesn’t just come from having the right people, it must be designed into your organization and that takes leadership. Yours.

Monday, 17 February, 2020 12:00 PM|Monday, 17 February, 2020 12:45 PM
Getting Ahead of Data Quality with Gartner's Data Quality Operating Model

Quality insights required by digital business depend on trusted, high-quality data. However, data quality is often treated as after-thought inconvenience. Effective data quality programs involve not just technology and tools; it requires a comprehensive framework with foundational building blocks in metrics, processes, rules and policy, and responsibilities. All these pieces are working together as whole to drive continuous improvement.

Monday, 17 February, 2020 02:00 PM|Monday, 17 February, 2020 03:30 PM
Workshop: How to Measure and Improve Data and Analytic Maturity

Gartner's Ignition Diagnostic maturity model provides a clear process for measuring and improving the maturity of your organization's data and analytics program. Attendees will understand the key objectives and activities of the data and analytics function including: How to benchmark their maturity against other organizations.
PLEASE NOTE: Reserved for end-users only. Pre-registration required.

Monday, 17 February, 2020 05:00 PM|Monday, 17 February, 2020 05:45 PM
Guest Keynote: Rewire Your Brain with the Winners’ Mindset to Promote Agility, Innovation and Resilience

Janine is not your everyday success story. She is a girl from the burbs who travelled around the world in her 20’s being a nanny in France and working for the rock icon David Bowie on his yacht. Janine’s presentation covers her learnings from her travels, starting Boost Juice in 2000 to being stranded on a deserted island for 50 days. She discusses her belief and great success in leading a data-driven organization with constant agility, to keeping up with the pace of change in the new world of digitalization, AI and disruption. Businesses need to stay innovative and resilient to survive through the change. From her experience in Shark Tank and the business world, Janine will also look at businesses that have made that change and are thriving and others that, through lack of innovation, no longer exist.

Tuesday, 18 February, 2020 08:30 AM|Tuesday, 18 February, 2020 09:15 AM
Guest Keynote: More Than Just Data Privacy – the Revolution of Trust and Identity in a Hyper-connected World

Data breaches, pfishing attacks, fake news, election hacking… many of today’s headlines share a common underpinning: the profound, technology-driven changes in our understanding of who we can trust. What are the key privacy impacts on businesses in this data economy and digital-first world and how to manage them? Stephen will share both a Silicon Valley insider’s views and practical advice as former CEO of Facebook ANZ on how trust and identity are being redefined, and how the future of trust is likely to unfold in a world dominated by Google/Facebook/Apple/Amazon. You will also gain insightful perspectives on how individuals and organizations can come to terms with new definitions of trust, identity and privacy far different than those understood just a generation ago.

Tuesday, 18 February, 2020 10:30 AM|Tuesday, 18 February, 2020 11:15 AM
CIO and CDO Agenda in Asia Perspective: Embrace the Challenges and Prepare for the Future to Win in the Turns

Based on Gartner's latest CIO and CDO surveys, we will explore the common challenges faced by data and analytics leaders, and what they can do to overcome them and prepare for the future in order to win in the turns. This session will discuss leadership, organizational, process and technology priorities from Asia perspective specifically.

Tuesday, 18 February, 2020 03:30 PM|Tuesday, 18 February, 2020 04:15 PM
Guest Keynote: Adapt to Thrive: Driving Data for Good and Building Your Adaptability Quotient (AQ)

Technology is neither good or bad, nor is it neutral. That’s why we have to set our intentions right. If organizations want to deliver enduring success in a digital world, they must understand the need to act ethically, be unbiased, inclusive and use their data for good. Whilst digital transformation is, of course, enabled through technology, the human dimension is just as important. It’s not the machines vs humans — it’s machines and humans working in collaboration to augment our intelligence and capability.

Therefore it is important to foster what Harvard Business Review calls “the new competitive advantage” — your Adaptability Quotient (AQ). You’ve heard of IQ and EQ; this century belongs to those that are quick to read change and act on its signals. This keynote will dive into current cutting-edge applications and new ideas about how you can prepare for change, and take advantage of a dazzling array of unprecedented opportunities as data and AI transform almost every aspect of the world in which we live, work and play.

Tuesday, 18 February, 2020 04:15 PM|Tuesday, 18 February, 2020 05:00 PM
Gartner Closing Keynote: Creating a Culture That Is Ready for AI

People know that AI is going to change what and even how they do their work. What leaders may not fully realize is that AI will challenge the very foundations of organizational culture. This keynote will describe those challenges (some of them may surprise you) and provide actionable "Monday morning" tactics to address each.

Tuesday, 18 February, 2020 05:00 PM|Tuesday, 18 February, 2020 05:15 PM
Chair Closing Remarks

Brief closing remarks from the summit chair, Melody Chien.

Meet the experts face to face.