Agenda

Attendees at Gartner Digital Workplace Summit explored emerging trends, accelerated their learning, and guided near-term decisions.

2022 day highlights

Hybrid work today has given digital workplace leaders a glimpse into the future of work tomorrow.  Attendees explored the new work patterns and had a deep dive into how to enable a workplace that is innovative, inclusive, and insightful.

Day #1

Speakers:

  • Lenneke Alves-Bakker, Digital Workplace , Head of Change and Adoption, Airbus
  • Michael Brenzel, Chief Workspace Evangelist, Google

Gartner Experts:

  • Michael Woodbridge, Managing Vice President, Gartner
  • Tori Paulman, Sr Director Analyst, Gartner
  • Gene Phifer, Distinguished VP Analyst, Gartner
  • Emily Rose McRae, Sr Director, Research, Gartner

Sessions:

  • Keynote: The Journey to Digital Workplace 2027
  • Creating a Future of Work Strategy
  • Foundations of Digital Workplace
  • Roundtable: Modernising & Securing Collaboration to Accelerate Digital Transformation, moderated by Google Workspace

Day #2

Speakers:

  • Vinh Giang, Entrepreneur, Magician and Communication Expert
  • Manish Garg, Vice President & Business Head – Cloud & Infrastructure Services, Europe, Wipro Limited

Gartner Experts:

  • Adam Preset, VP Analyst, Gartner
  • Tapan Upmanyu, Assoc Principal Analyst, Gartner

Sessions:

  • Guest Keynote: The Psychology of Illusion
  • Peer Conversation: Virtual and Hybrid Meetings Are Here to Stay, Now Let’s Make Them Better
  • The Future of Work: The New Hybrid Reality
  • Roundtable: How to Embrace an Intuitive, Flexible and a Secure Hybrid Workplace Model for Future, moderated by Wipro

 

A look back at 2022's agenda

View By:

A look back at 2022's agenda

Wednesday, 18 May, 2022 / 11:00 AM - 11:45 AM CEST

Keynote: The Journey to Digital Workplace 2027

Michael Woodbridge, Managing Vice President, Gartner

Tori Paulman, Sr Director Analyst, Gartner

Digital workplace leaders are at the forefront of a revolution in workplace technology. The shift to new ways of working has empowered employees to work virtually anywhere and the IT landscape has shifted massively to support. But where next? What will the workplace look like in five years and how will it impact DW leaders, employees and organizations? Join us for the Gartner keynote and seize this opportunity to think beyond the chaotic reality of today and rethink your strategy for the future.

Wednesday, 18 May, 2022 / 12:00 PM - 12:30 PM CEST

Creating a Future of Work Strategy

Emily Rose McRae, Sr Director, Research, Gartner

Many organizations’ preparations for the future of work are happening informally and fragmentedly in silos across the business. An organizationwide, unified future-of-work strategy is the most effective approach to preparing for, and shaping, the future of work. It can provide a competitive edge in the industry and labor market, accelerate action during times of disruption and enhance employee engagement. Attend this session to learn how digital workplace leaders can take a leadership role in creating a unified future of work strategy at your organization

Wednesday, 18 May, 2022 / 12:00 PM - 12:30 PM CEST

Foundations of Digital Workplace

Gene Phifer, Distinguished VP Analyst, Gartner

The digital workplace helps employees work in ways that support business capabilities. How do technology and digital dexterity enable ways of working, now and in the future? Develop a foundational understanding of what the digital workplace is, what it demands of you as leaders, and how doing it right will enable your organization's success

Wednesday, 18 May, 2022 / 12:00 PM - 12:30 PM CEST

How to Craft Great Digital Experiences for Employee Communications

Mike Gotta, VP Analyst, Gartner

Effective communications drives organizational success and affects employee experience. Intranets, e-mail, messaging apps, digital signage - the number of channels and worker segments creates challenges to keep staff engaged and informed. Attend this session to learn how IT leaders can help internal communications teams on top practices to deliver great (and measurable) employee communications .

Wednesday, 18 May, 2022 / 12:00 PM - 12:30 PM CEST

Power Shift: End Users Now Hold the Keys to Survival for Digital Workplace Leaders

Tom Cipolla, Sr Director Analyst, Gartner

DW leaders are struggling to accommodate the volume of change and their teams are overwhelmed. However, they are also primarily responsible for creating a culture of user dependence on IT for basic activities. The keys to survival are removing digital friction, embracing employee feedback and enabling employees to be more capable of supporting themselves in times of change

Wednesday, 18 May, 2022 / 12:00 PM - 12:45 PM CEST

Ask the Expert: How to Find Experts and Upskill Teams Through Skills Data

Helen Poitevin, Distinguished VP Analyst, Gartner

Digital dexterity remains a critical outcome of the digital workplace. Upskilling and reskilling are critical, but take time. How can you scale this? How can you connect experts to help others learn? How can using AI for skills data help? Join this Ask the Expert session to get your questions answered about using data from collaboration tools to dynamically build and develop skills.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, 18 May, 2022 / 12:00 PM - 12:45 PM CEST

Roundtable: Experiences Deploying and Operating Cloud PCs and Desktop as a Service

Stuart Downes, Sr Director Analyst, Gartner

72% of I&O leaders plan to invest in Desktop as a Service (DaaS) by 2023. This session will describe the key questions I&O leaders and technologists are asking Gartner including what is DaaS? What use cases does DaaS address? Is DaaS financially viable? How do I provide a rich experience to users with DaaS? Is now the time for DaaS?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, 18 May, 2022 / 12:45 PM - 01:05 PM CEST

HCL: Embracing the Essentials of a Futuristic and Experiential Workplace

Rakshit Ghura, Associate Vice President, HCL Technologies

The workplace is going through a transformative and a game-changing period in its history. This transition is a response to the changing needs of the most critical element of an organization - the employees. This session will deliberate upon essential ingredients of creating an all-encompassing futuristic workplace. A modern workplace which is distributed yet engaged, efficient yet compassionate, profitable yet purposeful, and bleeding edge yet inclusive. Attendees will benefit from a concrete actionable 5-step strategy in building such a futuristic workplace.

Wednesday, 18 May, 2022 / 12:45 PM - 01:05 PM CEST

Nexthink + Qualtrics: The New Workplace Calls for New Solutions

46% of IT Leaders believe that in 5 years' time the workplace will evolve into a virtual space with a technological infrastructure that will allow employees to work from anywhere. Join Pedro Bados, Nexthink CEO and Brad Anderson, Qualtrics President as they discuss how the right technologies and competencies can help architect the type of workplace employees want. Through deliberate design, understanding, and improvements of employees’ technology interactions, IT leadership can improve productivity, engage employees and unlock higher returns on IT investments. Learn how in this unique session.

Wednesday, 18 May, 2022 / 12:45 PM - 01:05 PM CEST

Nutanix: Reinventing the Workplace - The Path Forward

It may not be clear exactly what the “next normal” looks like for your organization, but with renewed focus on transformation for nearly every business there is opportunity to rebuild and gain a competitive advantage. How? By making smart EUC choices that empower your employees while increasing flexibility and decreasing costs. But where do we go next? Join this session to learn how to implement EUC in the modern era and avoid the mis-steps of the past. You will hear about the latest trends, managing EUC for hybrid and multicloud, and about the technology that will be the the future for EUC.

Wednesday, 18 May, 2022 / 12:45 PM - 01:05 PM CEST

Tata Communications: Make the Hybrid Workplace a Reality and Help to Attract and Retain Top Talent

Will Chadwick, HYBRID WORKPLACE SOLUTIONS DIRECTOR, Tata Communications Ltd

Stephen Reid, EUROPEAN DIRECTOR OF COLLABORATION AND C, Tata Communications Ltd

Hybrid Working is a step change in the way we work and it’s at the top of the C Suite Agenda. Providing the right technologies and tools for hybrid workers. Realigning the business to a new work culture. Ensuring secure, flexible access to apps and data. Keeping innovation, creativity and productivity alive in hybrid environments. And behind all this, successful hybrid working is fast becoming the best way to attract and retain the right skills and expertise to support your business as it grows.

Wednesday, 18 May, 2022 / 12:45 PM - 01:05 PM CEST

Wipro: The Future of Work is Hybrid — Tools for Success

Maintaining workplace flexibility is now inevitable. As an increasing number of employees begin to work from a mix of office, home, or any other place of their choice, organizations will need to provide seamless, consistent, and secure access to applications, data, and collaboration platforms. This presents very special challenges. Jo Debecker, head of Wipro's global Cloud, Infrastructure, and Workplace services, provides insights into the factors that ensure your hybrid workplace plans have no chance of failure.

Wednesday, 18 May, 2022 / 12:45 PM - 01:30 PM CEST

Roundtable: How to Choose the Right Digital Workplace to Drive Engagement, moderated by Beezy

David Fletcher, Sales Director, Beezy

How do you pick the best digital workplace vendor for your needs? And from there, how do you successfully deploy your solution and get everyone on board using it? Start by asking digital workplace leaders from global organizations who’ve gone through the process in the last 18 months. Join this roundtable discussion for practical tips and winning strategies on how to move your digital workplace project forward, from selecting a vendor to onboarding your teams.

Wednesday, 18 May, 2022 / 12:45 PM - 01:30 PM CEST

Roundtable: Modernising & Securing Collaboration to Accelerate Digital Transformation, moderated by Google Workspace

Lenneke Alves-Bakker, Digital Workplace - Head of Change and And Adoption, Airbus

Michael Brenzel, Chief Workspace Evangelist, Google

Organisations are looking to drive the complete transformation of their entire business – from making core processes more efficient and unlocking team collaboration in newly hybrid environments to improving how organisations use data to better reach and serve customers. Join us to discuss: How do we digitise operations to set our business up for growth, agility and scale? How do we help our teams stay productive and engaged? What strategies do we implement to balance employee experience and flexibility with safeguarding your work environment?

Wednesday, 18 May, 2022 / 12:45 PM - 01:30 PM CEST

Roundtable: The Rise and Role of the Intranet in the Hybrid Workplace, moderated by Unily

Matthew Boyd, PRODUCT EVANGELIST, Unily

It seems intranets have evolved at lightening speed, so much so we’re not even calling them intranets anymore. Today the modern employee experience platform is more than an information warehouse, it’s the center of the employee experience. Is it a communication tool, a knowledge hub, a launchpad to the wider digital workplace? Who owns it and how do you measure its success? In this roundtable we’re inviting rich discussion around the role and evolution of intranets. Join us to exchange best practices for maximizing the value of a company intranet in navigating the challenges of hybrid work.

Wednesday, 18 May, 2022 / 01:10 PM - 01:25 PM CEST

Product Demo by 1E: Learn How to Work Wonders With 1E

Jason Keogh, VP Product Marketing, 1E

Service delivery optimization is front of mind for IT organizations today. While service desk workloads continue to increase, the demand is for greater operational efficiency.
Learn first-hand how you can transform service delivery from 24 laborious hours to 24 efficient minutes with the 1E Tachyon platform.

Wednesday, 18 May, 2022 / 01:10 PM - 01:25 PM CEST

Product Demo by GoTo: Advanced Call Handling & Insights Using GoTo Contact Complete

Many small-to medium-sized businesses are struggling to track and manage high volumes of inbound calls. Maintaining fast response times & delivering callers to the correct subject matter expert has never been more important, but many legacy phone systems fail to provide real-time data, or any visibility at all of call volumes & caller patterns. Join our session to see how our cloud-based solution, GoTo Contact Center can be used to give you full control of your calls, to route customers to the right reps & to give you the insights across multiple communication channels transform your business.

Wednesday, 18 May, 2022 / 01:10 PM - 01:25 PM CEST

Product Demo by Atos: Engaged Employee Experience Demo

Janusz Marcinkowski, Digital Workplace Innovation Consultant, ATOS International

Enhancing the employee experience is known to have a direct impact on organization success. Defining what needs to change, how to drive transformation, and ensure its success can be challenging.
Atos helps its clients change how employees engage with and are supported by their employers through vision setting and strategy definition, experience design, management of change and the continuous drive of digital workplace and experience projects.
In this demo you will see how we use employee journeys to define and orchestrate these experiences along the employee lifecycle.

Wednesday, 18 May, 2022 / 01:30 PM - 02:00 PM CEST

Achieving Collaboration Equity in Hybrid Meetings

Tapan Upmanyu, Assoc Principal Analyst, Gartner

Hybrid working is changing the way we meet and collaborate. IT leaders need to rethink how meetings are supported and ran in their organization to ensure equitable opportunity to collaborate regardless of location or device.

Wednesday, 18 May, 2022 / 01:30 PM - 02:00 PM CEST

Drive Workforce Digital Dexterity With a Human-Centric Approach to Digital Enablement

Matt Cain, Distinguished VP Analyst, Gartner

Existing digital enablement strategies have underperformed and a new approach is needed to improve workforce digital dexterity. The key is to pair the factors that drive employee engagement — such as autonomy, manager support, career advancement opportunities, with digital enablement strategies. The strategy results in organizationwide participation fostering a culture of workforce digital dexterity.

Wednesday, 18 May, 2022 / 01:30 PM - 02:00 PM CEST

Hybrid Working Can Transform the Employee Experience

Gavin Tay, VP Analyst, Gartner

The shift to hybrid work affects how organizations use AI to support well-being, prioritize digital dexterity and enable new work programs. Application leaders responsible for a digital workplace can benefit from learning how three forward-looking organizations are approaching a postpandemic future .

Wednesday, 18 May, 2022 / 01:30 PM - 02:00 PM CEST

Make Information Work for You

Stephen Emmott, Sr Director Analyst, Gartner

Being informed is essential to effective decision and action. Yet, access to more information than ever before leaves workers overwhelmed rather than better informed. Learn how top performing organizations engineer their digital workplace to deliver information to ensure workers are better if not optimally positioned to perform.

Wednesday, 18 May, 2022 / 01:30 PM - 02:15 PM CEST

Ask the Expert: What are the 5 Myths of Digital Workplace?

Joe Mariano, Director Analyst, Gartner

Tori Paulman, Sr Director Analyst, Gartner

Jason Wong, Distinguished VP Analyst, Gartner

Tapan Upmanyu, Assoc Principal Analyst, Gartner

IT leaders can feel trapped by digital workplace projects, in most cases due to poor or overblown expectations of what a digital workplace is. In this session, Gartner analysts will summarize the five myths of the digital workplace and provide strategies, and take questions on how to avoid the pitfalls they can bring.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, 18 May, 2022 / 01:30 PM - 02:15 PM CEST

Roundtable: Digital Feminism: A Discussion on How to Lead and Support Women in IT

Autumn Stanish, Principal Analyst, Gartner

Despite encouraging progress towards greater female representation in IT, the gender gap remains concerningly steep for women who want to enter this industry and for allies who want to foster greater diversity in their teams. This roundtable is designed to facilitate discussion for all digital workplace leaders, male or female, who wish to share and/or learn from their peers how they have encouraged and succeeded in promoting female talent in IT.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, 18 May, 2022 / 02:15 PM - 02:35 PM CEST

Google Workspace: Modernising and Securing Collaboration to Accelerate Digital Transformation

Lenneke Alves-Bakker, Digital Workplace - Head of Change and And Adoption, Airbus

Michael Brenzel, Chief Workspace Evangelist, Google

Digital transformations are not simply about shifting old IT infrastructure to the cloud for cost savings & convenience. Organisations are looking to drive the transformation of their entire business–from making core processes more efficient & unlocking team collaboration in new hybrid environments to improving how they use data better serving customers. Hear about strategies and best practices to accelerate digital transformation for the hybrid era from Lenneke Alves-Bakker, Airbus Digital Workplace, Head of Change & User Adoption & Michael Brenzel, Global Head of Google Workspace Evangelism.

Wednesday, 18 May, 2022 / 02:15 PM - 02:35 PM CEST

Lakeside Software: How XLA’s, Proactive IT Make the Difference at LexisNexis.

When it comes to top-notch legal, regulatory, and business information that advances the rule of law around the world, there’s no bigger name than LexisNexis. Part of the multinational information and analytics company RELX, LexisNexis provides publishing, professional, and legal software that combines information and analytics with cutting-edge technology. Join us to learn more about the powerful tools and solutions that can be used to help lawyers around the globe efficiently manage their work, better serve their clients, and win cases.

Wednesday, 18 May, 2022 / 02:15 PM - 02:35 PM CEST

Zoom Video Communications: Inventing a New Work Future

Magnus Falk, CIO Advisor, Zoom

Prior to the start of the pandemic, only 3% of the world’s workforce was remote. The pandemic caused that number to go to nearly 100% practically overnight. While we saw massive development in collaboration technology over the last two years we have also uncovered challenges in how we connect with our employees and clients. In this presentation we will explore how companies have handled these challenges and what the future holds.

Wednesday, 18 May, 2022 / 02:15 PM - 02:35 PM CEST

Unily: Unite. Grow. Iterate — The 5-year Journey of Informa’s Digital Transformation

Matthew Boyd, PRODUCT EVANGELIST, Unily

Joe Dilieto, DIGITAL COMMUNICATIONS MANAGER, Informa PLC

With 10k+ global employees, Informa operate at the heart of the knowledge and information economy. Spanning five divisions and more than 100 offices from Sydney to Sao Paulo, we take you through Informa’s entire digital journey covering everything from mergers and acquisitions and lessons learned to year-on-year growth and overcoming growing pains.

Learn how a FTSE 100 business leveraged their intranet over 5 years to support digital transformation, drive value from technology investments, and reshape the way knowledge flows through a complex global organization, becoming one, united Informa.

Wednesday, 18 May, 2022 / 02:15 PM - 03:00 PM CEST

Roundtable: Digital Employee Experience and the role of the CIO in the Hybrid Workplace, moderated by 1E

Jason Keogh, VP Product Marketing, 1E

If the last few years have taught us anything, it's that change is the only constant. But we can all agree that it can be tough to keep up with a constantly changing workplace.

Join Jason Keogh, Field Chief Technology Officer at 1E, and fellow Digital Workplace Leaders to discus hot topics such as: how the hybrid workplace is changing IT, and, how the focus on user-centric digital employee experience (DEX) is impacting the role of the CIO.

Wednesday, 18 May, 2022 / 02:15 PM - 03:00 PM CEST

Roundtable: Harmonizing Employee Experience Beyond IT, moderated by Capgemini

Jon Harriman, Group Portfolio Head for Workplace Services, Capgemini

A fantastic employee experience is about more than letting people use their mobile devices and favorite apps at work. It’s about the entire experience of how work gets done. Join us to discuss ways to build a workplace that is responsive to human behavior and emotions. How to cultivate engagement and a sense of purpose no matter the industry? How can you build a workplace that is inclusive, productive and sustainable? Learn new ways to design adaptive workplace that supports your business goals while keeping your workforce happy every-day!

Wednesday, 18 May, 2022 / 02:15 PM - 03:00 PM CEST

Roundtable: How Intelligent is Your Content Management and How Connected are Your Business Processes? Moderated by SER Group

Max Gerrard, DIRECTOR, SOLUTION ENGINEERING, SER Group

The range of business applications increases disconnected information within an organisation. Together, we can highlight options to solve this problem to increase content awareness, support decision-making processes, reduce risks and increase revenues.

Discuss with us:
o How intelligent content automation tackles the challenge of information silos across enterprise ecosystems
o How you can prioritise intelligent content automation to benefit different use cases
o What effect cognitive services and AI have on content management, business processes and overall performance

Wednesday, 18 May, 2022 / 02:40 PM - 02:55 PM CEST

Product Demo by Nutanix: Nutanix Frame – Desktop as a Service – Run Any Software in your browser!

Ruben Spruijt, Sr. Technologist, Nutanix

Embrace the new world of hybrid Work powered by Nutanix Frame.
In this Product Demo you will see Multi-Hybrid Cloud Desktop as a Service (DaaS) in action both from an administrator and end-user perspective. Ruben Spruijt, Sr. Technologist, will go beyond the basic and will run high-end graphics, Office productivity and Unified Communications applications all within a browser, delivering great User Experience.
He will showcase Azure, AWS, GCP and on-premises and will demonstrate how to setup and manage a multi-cloud DaaS environment in a breeze.

Wednesday, 18 May, 2022 / 02:40 PM - 02:55 PM CEST

Product Demo by Staffbase: Employee Communications Management Platform

Get an intro to our full platform, focusing on its 3 most popular use cases:
- Enabling business users from Internal Communications to manage communications and content in an efficient and scalable way
- Making intranet services available to both frontline and office workers, in the device or application they use most often
- Using out-of-the-box digital workplace integrations to push and pull information and services, for a more seamless employee experience
The demo will include a short Q&A section, and our product experts will be available afterwards to answer more detailed questions.

Wednesday, 18 May, 2022 / 02:40 PM - 02:55 PM CEST

Product Demo by SmartRecruiters: You Are Who You Hire!

Technology is here to make life easier: Whether improving candidate experience, increasing diversity, driving hiring success, or productivity, the efficient use of technology within your talent acquisition team can go a long way towards making it a success.
But with so much rapidly evolving technologies on the market, how should you go about making the right decisions for your business’ needs? Taking the plunge and investing in technology can be daunting, but if done well, can dramatically help your business’ growth.

Wednesday, 18 May, 2022 / 03:00 PM - 03:30 PM CEST

Build a Better Digital Workplace Team to Enable the Future of Work

Tori Paulman, Sr Director Analyst, Gartner

The acceleration of digital ways of working has been transformational. To ensure meaningful engagement continues, Digital Workplace application leaders must prevent the fatal flaw of an IT-only team. This session will help DW leaders solidify their role, build a team around them, and deliver meaningful business transformation.

Wednesday, 18 May, 2022 / 03:00 PM - 03:30 PM CEST

Infrastructure for the Distributed Enterprise

Tony Harvey, Sr Director Analyst, Gartner

Organizations can outperform competitors in the battle to attract and retain digital talent by building an integrated hybrid workplace for both virtual and physical workers. Delivering on this goal will require the DWI&O team to adopt new technologies, processes and adapt the physical workplaces to meet these needs. We will cover the infrastructure changes and tools needed for this new environment

Wednesday, 18 May, 2022 / 03:00 PM - 03:30 PM CEST

Modernize Your Content Services to Support the Future of Work

Michael Woodbridge, Managing Vice President, Gartner

Work is changing. There will be significant shifts in workstyles over the next 5 years which will build on the significant changes we have already seen. The way people work with content will underpin these and organizations need to exploit evolving technology innovations in the content services market to prepare for these.

Wednesday, 18 May, 2022 / 03:00 PM - 03:30 PM CEST

Segment Users by Lifestyles, Not Workstyles

Autumn Stanish, Principal Analyst, Gartner

Traditional user segmentation models weigh places, processes and personas. However, as hybrid work scenarios complicate where and how work is accomplished and the user experience continues to grow as a key metric in IT, the human-centric future of work now requires a persona-based segmentation approach for aligning employees with the technologies needed to maximize productivity and satisfaction.

Wednesday, 18 May, 2022 / 03:00 PM - 03:45 PM CEST

Ask the Expert: How to Drive Adoption for Digital Workplace Collaboration Apps

Christopher Trueman, Sr Principal Analyst, Gartner

Planning to rollout a new collaboration app? Or perhaps your go-live date has already passed, but user adoption has been below expectations? If so, this session is for you! Join us to discover what leading organizations are doing to ensure technology investments are met with rapid adoption, not tumbleweeds and cricket chirps.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, 18 May, 2022 / 03:00 PM - 04:00 PM CEST

Workshop: A Digital Workplace Strategy Geared to Ambition

Stephen Emmott, Sr Director Analyst, Gartner

Deciding which initiatives to pursue will determine the maturity of your digital workplace. That program of initiatives must be geared to one of three levels of ambition: modernization, ways of working, or transformation. In this workshop, we'll explain these levels of ambition, help you determine yours, and get you started with a draft plan and approaches to complete it.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, 18 May, 2022 / 03:00 PM - 04:00 PM CEST

Contract Negotiation Workshop: Four Steps to Negotiate and Optimize Outsourced Digital Workplace Services Costs

David Groombridge, Distinguished VP Analyst, Gartner

Outsource digital workplace services can consume IT budgets if organizations don’t focus on cost and productivity. This session will talk about:
1. How to reduce labor costs while preserving the service?
2. How to preserve the level of services while reducing the labor required?
3. How to reduce service requirements but achieve the same outcomes?
4. How to refocus the service delivery to optimize business value

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Wednesday, 18 May, 2022 / 03:45 PM - 04:15 PM CEST

Applying the Composability of the New Work Hub to Your Enterprise

Joe Mariano, Director Analyst, Gartner

The new work hub is a customer-assembled collection of team productivity components for a particular constituency, augmented with services for development, automation, and analytics. The modular nature of the new work hub lends itself to growing your composable business. In this session, IT leaders will learn how to apply the new work hub strategies to their enterprise to drive greater collaboration and productivity.

Wednesday, 18 May, 2022 / 03:45 PM - 04:15 PM CEST

The Future of Knowledge Worker Productivity Is a 25-Hour Work Week

Lane Severson, Sr Director Analyst, Gartner

The new digital transformation is radical flexibility. Digital transformation challenged entrenched process and technology for everything from taking a product to market to onboarding new employees. Enabling radical flexibility and targeting a 25-hour work week is the next market disruptor. This session shares Maverick research from Gartner and inspires you to imagine new goals and outcomes for your digital workplace

Wednesday, 18 May, 2022 / 03:45 PM - 04:15 PM CEST

The Future of End-User Computing — User Experiences and Support in a Digital Workplace

Stuart Downes, Sr Director Analyst, Gartner

UEM, DaaS, Modern Management, Analytics, Automation, Immersive Technologies! Making sense of the future of end-user computing and support can be difficult. As tools advance and the insights from analytics increases, how can I&O leaders translate information into action, action into automation, and still deliver compelling user experiences.

Wednesday, 18 May, 2022 / 03:45 PM - 04:15 PM CEST

Designing an Accessible Digital Workplace for the Future of Work

Tim Nelms, Sr Director Analyst, Gartner

Social pressure is accelerating diversity, equity and inclusion (DEI) initiatives in the workplace. As a consequence, there is a greater focus on disability, which affects one in five adults in the workforce. The growth in remote and hybrid working makes the need for a high-quality digital workplace and employee experience essential for everyone.

Wednesday, 18 May, 2022 / 04:30 PM - 05:00 PM CEST

Gartner Techwave Live: Digital Work Prediction Playground!

Whit Andrews, Distinguished VP Analyst, Gartner

Tim Nelms, Sr Director Analyst, Gartner

Lane Severson, Sr Director Analyst, Gartner

Alexia Cambon, Director, Research, Gartner

Gartner's digital workplace predictions imagine a remarkably changed world. Discover how the predictions will intersect to drive innovation and disrupt IT duties. Employee experience is important, but improving it isn't simple, and when change multiplies change, everything takes new shapes. Hear what the world will look like in five years -- and get a letter from the future that tells you what to do today.

Wednesday, 18 May, 2022 / 04:30 PM - 05:00 PM CEST

Peer Conversation: Women in Technology — Why Women Are Leaving the Field of Technology and Why You Are Staying

According to a recent report from New View Strategies, 38% of working women are considering leaving their jobs in the tech industry within the next few years. The curve is flattening for gender diversity in technology. Come join the conversation and share what you have done to create a path forward in your career and what can be done to bring others with you on your journey.

Wednesday, 18 May, 2022 / 04:30 PM - 05:00 PM CEST

Peer Conversation: How Technology Leaders Can Enable Digital Employees to Thrive in a Hybrid World, moderated by Lakeside Software

Jason Coari, CTO, Lakeside Software

Jon Oglesby, Product Marketing Manager, Lakeside Software

In today’s hybrid working model, more than ever employees depend on technology to get their work done. Unfortunately, current tools have not been built for the modern working environment. Research and actual workplace experience prove a major gap exists between the level of digital experience needed to be most productive and the sub-optimal one most employees are actually having. This session will address why such digital friction is occurring and potential solutions for addressing this challenge.

Thursday, 19 May, 2022 / 10:15 AM - 10:45 AM CEST

Peer Conversation: Keeping Your Team Happy, Healthy and Engaged

Burnout is real, and has a real impact on employee engagement and morale. Join the conversation with your peers and share how, as a leader, you detect and address burnout and employee well-being. Share tips and tricks on how to keep you team engaged and happy throughout the year and highlight any programs or success stories about improving employee experience overall.

Thursday, 19 May, 2022 / 10:15 AM - 10:45 AM CEST

Peer Conversation: Virtual and Hybrid Meetings Are Here to Stay, Now Let’s Make Them Better

Tapan Upmanyu, Assoc Principal Analyst, Gartner

By 2024, in-person meetings will drop from 60% of enterprise meetings to 25%, driven by remote work and changing workforce demographics. Are you ready to make your meeting more engaging, more impactful, more fun, more strategic, just more overall? Join us to share the tips and tricks you use to get your team to participate, and even enjoy your meetings in this virtual-first world we find ourselves in today.

Thursday, 19 May, 2022 / 10:15 AM - 10:45 AM CEST

Peer Conversation: Leadership Challenges for Digital Workplace Leaders, moderated by Nutanix

The Digital Workplace and the Future of Work is taking shape NOW. Employees tell us they want the digital workplace to be flexible, hybrid and human. Digital Workplace Leaders have a once-in-a-career opportunity to rethink and they need to capitalize on this unique opportunity NOW. We invite you to join this Peer Conversation on Leadership Challenges for Digital Workplace Leaders. This session will be led by Nutanix but additionally joined by Emergent Technology CTO, Global Strategy Advisor, Author Prof. Sally Eaves; and Internationally best-selling author and futurist Bernard Marr.

Thursday, 19 May, 2022 / 11:00 AM - 11:45 AM CEST

Guest Keynote: The Psychology of Illusion

Vinh Giang, Entrepreneur, Magician and Communication Expert, STAGE

Magic is much more than sleight of hand. It’s the ability to guide perspective, spotlight influence, and challenge belief systems. With humor, heart, and captivating showmanship, Vinh Giang transforms these three powerful components and shares how creating and cultivating the RIGHT influence in our lives can make the difference between tremendous success or limited mediocrity. What we know in this world is that everything that once seemed impossible can be reimagined and overcome. Think back on your reality of the last two years and how you have had to rethink work. It takes suspending old belief systems. Unlocking mindsets. Innovating. Deliberate and definitive action. And yes, even a little magic. Join Vinh as he shares how to create wonder and unlock limitless potential in your team.

Thursday, 19 May, 2022 / 12:00 PM - 12:30 PM CEST

The Future of Work: The New Hybrid Reality

Adam Preset, VP Analyst, Gartner

Anywhere, anytime work demands new thinking about how to be resilient in the face of uncertainty. Why, how, and where organizations leverage technology to accelerate productivity will make all the difference. Your future-proof workplace will be emboldened and enabled by these essential strategies and lessons learned .

Thursday, 19 May, 2022 / 12:00 PM - 12:30 PM CEST

How the Metaverse and Immersive Meeting Technologies Will Define the Future of Meetings

Christopher Trueman, Sr Principal Analyst, Gartner

This session is your introduction to the metaverse — The persistent, always-on, fusion of our digital and physical worlds .

Thursday, 19 May, 2022 / 12:00 PM - 12:30 PM CEST

Overhaul Your Intranet to Improve Employee Experience

Jim Murphy, Sr Director Analyst, Gartner

Organizations should redefine and redesign their intranets to improve the employee experience. This report offers three steps to ensure your intranet gives employees what they want while advancing business goals

Thursday, 19 May, 2022 / 12:00 PM - 12:30 PM CEST

Strategic Roadmap for Sustainability in the Digital Workplace

Autumn Stanish, Principal Analyst, Gartner

As stakeholder pressures to reduce the environmental footprint of IT continue to grow, digital workplace leaders are increasingly challenged to contribute to the material objectives of the enterprise. This strategic roadmap for digital workplace sustainability will provide a framework for identifying where to start, what to measure and how to position the digital workplace for a sustainable future

Thursday, 19 May, 2022 / 12:00 PM - 12:45 PM CEST

Roundtable: Best Practices for Voice of the Employee Listening

Helen Poitevin, Distinguished VP Analyst, Gartner

Surveys are well established, but survey fatigue can set in. Sentiment analysis, conversations, digital experience monitoring and workplace analytics are additional ways to listen to the Voice of the Employee (VoE). Join this Roundtable to learn from peers how they are getting value from VoE data .

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Thursday, 19 May, 2022 / 12:00 PM - 12:45 PM CEST

Roundtable: Microsoft Viva: What Is It and What Can It Do for Us?

Matt Cain, Distinguished VP Analyst, Gartner

Microsoft says Viva is an employee experience platform. But what is really, what does it do, and where is it going? Join your peers for a robust discussion around the perils and promises of Microsoft Viva .

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Thursday, 19 May, 2022 / 12:45 PM - 01:05 PM CEST

1E: IT, Working Wonders — Hear How Novartis Improved Productivity & Reduced IT Costs

Jason Keogh, VP Product Marketing, 1E

Michael Carson, Head of Unified Endpoint Management at Novartis discusses how they have improved employee experience and driven down IT costs using Tachyon from 1E over the past several years.

Thursday, 19 May, 2022 / 12:45 PM - 01:05 PM CEST

Beezy: The New Workplace Experience — 5 Emerging Trends You Can’t Ignore

David Fletcher, Sales Director, Beezy

The new ‘workplace’ is a mix of workstyles and physical and digital environments. But with teams in different places and using a variety of software and siloed tools to communicate and collaborate, the work experience can feel fragmented and disconnected. From security to UX, this session explores five emerging trends that organizational leaders must navigate to get the workplace experience right for on-site, hybrid, and frontline employees.

Thursday, 19 May, 2022 / 12:45 PM - 01:05 PM CEST

DXC: Listening To Employees Is No Longer Optional

Employees today expect increasingly more from their employers. And in turn, employers understand that employees perform best when they feel empowered to work in the ways that they feel most comfortable. Truly understanding what employees want and need requires significant effort to capture and further develop into actionable insights that help influence roadmaps and workplace improvement plans. This presents many companies with a challenge to learn as much as they possibly can about how employees feel about the workplace solutions they provide to do their work and the devices that run them.

Thursday, 19 May, 2022 / 12:45 PM - 01:05 PM CEST

SER: A New Era of Automation Through Content Understanding

John Bates, CEO, SER

Automation solutions need to go beyond the surface to a deeper understanding of content. Discover how to achieve this through intelligent content automation across SAP, Salesforce, Microsoft and more.
• Learn why, instead of taking jobs, AI needs to take up increasing digital workloads caused by a decreasing workforce
• Discover a new approach that combines process automation with the ability to actually understand documents and other content
• Find out how to tackle the challenge of information silos due to increasingly best-of-breed architectures, by bridging across enterprise ecosystems

Thursday, 19 May, 2022 / 12:45 PM - 01:30 PM CEST

Roundtable: How to Embrace an Intuitive, Flexible and a Secure Hybrid Workplace Model for Future, moderated by Wipro

Manish Garg, Vice President & Business Head – Cloud & Infrastructure Services, Europe, Wipro Limited

With the emergence of hybrid work, we are witnessing a seamless work-life integration that extends a never-before-seen flexibility to employees.
Key areas of focus
• Digital Employee Experience: Understand & manage real employee experience
• Intentional & Contextual Collaboration: Enable synchronous/asynchronous work & appropriately empower employees with AR/VR/MR capabilities
• Combined Power of Cognition, AIOps & Analytics: Drive autonomous & unintended automation
• Integrated Workplace Security & Connectivity: Zero-Trust approach
• Empathetic Change Management: Foster human & social capital

Thursday, 19 May, 2022 / 12:45 PM - 01:30 PM CEST

Roundtable: ReImagineWork — Collaboration and Work from Everywhere Powered by Nutanix Frame

Ruben Spruijt, Sr. Technologist, Nutanix

What if work isn’t a place but something you do from every device with secure and easy access to all your applications, including the resource intensive Windows applications, by using a browser on any device? Imagine you can deliver all your Windows apps to any device without worrying about the platform to make this happen? Join us to learn how Nutanix powers today’s workspace, disrupts the norm, leverages multi-hybrid clouds, and provides a great employee experience. This session includes a customer case study from Nedbank and how they are using Nutanix as a key component to deliver their digital workspace strategy.

Thursday, 19 May, 2022 / 12:45 PM - 01:30 PM CEST

Roundtable: Workplace Experience, Sustainability & Digital Literacy, moderated by HCL

Rakshit Ghura, Associate Vice President, HCL Technologies

Nikhil Singh, GENERAL MANAGER - PRODUCT MANAGEMENT, HCL Technologies Ltd.

Saurabh Sharma, Director & Head - Product Management, Digital Workplace, HCL

This session will describe building effective approaches that foster inclusive and sustainable economic growth, including the enablement of enriching and productive work for everyone. Join your peers for a discussion on cultivating an experiential workplace through the confluence of technology, people and culture. Striking a balance between enterprise sustainability and profitability while protecting the safety, health, and welfare of the organization’s most vital resource – its people.

Thursday, 19 May, 2022 / 01:30 PM - 02:00 PM CEST

A Day in the Life: 2030

Matt Cain, Distinguished VP Analyst, Gartner

In this session, we tell a story around how an urban professional spends her day in 2030. We examine the technology supporting her day, and analyze the job skills needed to provide the services that are utilized throughout the day. The day shows how business models will be changing and how advances in AI, networking, IoT, robotics and data collection will change how we live .

Thursday, 19 May, 2022 / 01:30 PM - 02:00 PM CEST

How to Drive Business Outcomes Through Experience-Level Agreements (XLAs)

David Groombridge, Distinguished VP Analyst, Gartner

Experience Level Agreements (XLAs) are becoming a key element in measuring user experience (UX) within the Digital Workplace. This session will examine why XLAs are important, how to utilize them for continuous improvement of the UX, and how the XLA is set to evolve to manage the quality of business processes in a post-COVID world

Thursday, 19 May, 2022 / 01:30 PM - 02:00 PM CEST

How to Enable and Support Business Technologists

Nikos Drakos, VP Analyst, Gartner

Business technologists report outside of dedicated IT departments and create technology or analytics capabilities for internal or external business use. They play a role as instruments of change to help their organizations scale digital transformation efforts and respond to new threats and opportunities in agile and innovative ways. This session discusses how to best enable and support this important source of technology production

Thursday, 19 May, 2022 / 01:30 PM - 02:00 PM CEST

How to Measure Employee Experience, Productivity and Well-Being

Helen Poitevin, Distinguished VP Analyst, Gartner

Hybrid work changes how many leaders think about employee experience, productivity and well-being. How do you know if hybrid work approaches are working? Measurement is not simple. However, strategies, data and measurement techniques will give digital workplace leaders the insights they need to drive improvements and course correct for missed targets .

Thursday, 19 May, 2022 / 01:30 PM - 02:15 PM CEST

Ask the Expert: How to Implement Security and Compliance With Microsoft Teams

Mark Cortner, VP, Team Manager, Gartner

With the accelerated shift toward remote and hybrid work, organizations using Microsoft 365 have taken advantage of the broad range of collaboration capabilities supported by Microsoft Teams. The combination of messaging, meeting, calling and content collaboration capabilities of this key service represent a challenging and confusing environment to secure and manage.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Thursday, 19 May, 2022 / 01:30 PM - 02:15 PM CEST

Ask the Expert: Modern Endpoint Management and UEM Tools

Dan Wilson, Sr Director Analyst, Gartner

Bring your questions about unified endpoint management tools and modern endpoint management practices — what are they, how to migrate to them, what to watch out for — to the analysts who cover endpoint management. Services covered include provisioning, supporting, patching and management PC's and mobile devices.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Thursday, 19 May, 2022 / 02:15 PM - 02:35 PM CEST

Capgemini: The Journey from Employee Experience to People Experience

Alan Connolly, HEAD OF WORKPLACE PRODUCTS & PORTFOLIO, Capgemini

Jon Harriman, Group Portfolio Head for Workplace Services, Capgemini

Stephan Paolini, Global People Practice Leader, Capgemini

Delivering a great experience is no longer about delivering a good IT service, it is now focused on addressing every aspect of your working life. We have moved from the complex technology offerings to solutions that focus on business outcomes. Traditional End user & Workplace services have transformed to be about employee experience, and they continue to transform to focus on a people experience. Listen to our experts discuss how businesses will evolve, how technology will further integrate into our day-to-day lives, and how people can better balance their work purpose and home lives.

Thursday, 19 May, 2022 / 02:15 PM - 02:35 PM CEST

ClickUp: Productivity is Broken — How the Future of Work will Redefine Agile Teams

Angela Bunner, Vice President of Solutions , ClickUp

With the global shift towards remote work, hybrid teams have adopted more tools and processes in an attempt to increase collaboration, communication, and efficiency—but do more tools equal more productivity? In this session, learn how the needs of today's digital workplaces continue to shift, and how the evolution of work is demanding more flexibility, visibility, agility, and alignment to drive successful teams. Find out how your organization can adopt new practices to increase cross-functional alignment, enhance team collaboration, and increase employee engagement.

Thursday, 19 May, 2022 / 02:15 PM - 02:35 PM CEST

GoTo: The Flexible Work Revolution and its Impact on Businesses and Their IT teams

The world is moving to hybrid, but advancing cautiously. See how new flexible/digital workplaces and policies are impacting staff, IT teams and what is top of mind for the decision makers within these businesses. Join GoTo as we highlight some of the key findings from our brand-new custom research (March 2022) to help you rethink how work gets done.

Thursday, 19 May, 2022 / 02:15 PM - 02:35 PM CEST

Interact Software: To be Customer-centric, Focus First on Employees

Digital transformation begins from within, by channeling a customer-centric view into digital experiences and interactions for employees alike.

Creating better employee experiences is particularly important for harder-to-reach frontline workers. Join Tony Ambrozie of Baptist Health South Florida to learn about the digital tools that allow frontline clinical staff to spend most of their time focusing on patients rather than administrative work, as well as tools that improve communication and make business operations more efficient through automation, data analytics, and machine learning.

Thursday, 19 May, 2022 / 02:15 PM - 03:00 PM CEST

Roundtable: Training Your Colleagues in the Era of Flexibility, moderated by Zoom Video Communications

Magnus Falk, CIO Advisor, Zoom

We are in a new era of flexibility, your colleagues have agency in how, when and where they work. This presents challenges and opportunities for keeping colleagues up to speed: there are new tools, new skills needed, new approaches & new subjects to learn in addition to what you used to do. How do you see the opportunities and challenges, and how are you responding?

Thursday, 19 May, 2022 / 02:15 PM - 03:00 PM CEST

Roundtable: Hybrid Work — Balancing IT, People, Culture, Process - Key to Attracting Top Talent, moderated by Tata Communications

Will Chadwick, HYBRID WORKPLACE SOLUTIONS DIRECTOR, Tata Communications Ltd

Stephen Reid, EUROPEAN DIRECTOR OF COLLABORATION AND C, Tata Communications Ltd

Hybrid Working is a step change in the way we work, impacting CIOs and CISOs through to the CPO.
Providing the right technologies and tools for hybrid workers. Realigning the business to a new work culture. Ensuring secure, flexible access to apps & data. Keeping innovation and creativity alive. Behind all this, successful hybrid working has become the best way to attract & retain top talent
Discuss
• Gaps in employee expectations of hybrid working v ability to deliver
• Security in work from anywhere world
• Effective & fast deployment of global UCC platforms
• Urgent challenges for Managers

Thursday, 19 May, 2022 / 03:00 PM - 03:30 PM CEST

Build a Digital Workplace Program Aligned to Enterprise Goals

Nikos Drakos, VP Analyst, Gartner

Articulating clearly the value and relevance of a digital workplace program can boost executive support, attract and engage business stakeholders, and generally increase overall business impact. In this session, we discuss how digital workplace leaders can align their programs with their organization’s digital ambition and identify, define, prioritize and communicate relevant outcomes.

Thursday, 19 May, 2022 / 03:00 PM - 03:30 PM CEST

How Gartner’s Top Strategic Technology Trends Impact Digital Workplace

Joe Mariano, Director Analyst, Gartner

Digital workplace technology continues to evolve with the flexibility of work. In this session, we will review the most impactful trends and how your enterprise can take advantage of them .

Thursday, 19 May, 2022 / 03:00 PM - 03:30 PM CEST

Securing Your Hybrid Workforce — Zero Trust, Full Access

Charlie Winckless, Sr Director Analyst, Gartner

Zero trust is a key security initiative for many organizations, driven by vendors and governmental interest. This session will cover how zero trust initiatives will impact the hybrid workforce (and the hybrid application landscape!) and how technology solutions can support the initiative to provide a common user and security experience regardless of employee location .

Thursday, 19 May, 2022 / 03:00 PM - 03:30 PM CEST

Is the Office Dead? Avoid the Hype by Honestly Assessing Your Workplace Needs

Tammy Shoham, Director Analyst, Gartner

Will the pandemic be the disruptive force that users in a new era for the smart office, or will the near-future be more of the same? During this time of heightened uncertainty, organizations must honestly assess how they work in order to get the workplaces they need. This session will provide a playbook for doing so.

Thursday, 19 May, 2022 / 03:00 PM - 03:45 PM CEST

Roundtable: How Will the Future of Work Evolve?

Emily Rose McRae, Sr Director, Research, Gartner

Attendees interact with an HR analyst who has been advising clients on the future of work, workspaces and digital work for much longer than the pandemic crisis. Delve into future of work trends and their implications with this expert by asking your questions and listening to others.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Thursday, 19 May, 2022 / 03:00 PM - 04:00 PM CEST

Workshop: How to Build and Use an Employee Experience Journey Map

Tori Paulman, Sr Director Analyst, Gartner

Lane Severson, Sr Director Analyst, Gartner

One of the most powerful tools to improve employee experience is an employee journey map, which describes the steps an employee must go through to engage with your organization. In this workshop, you will learn how to build a customer journey map and how to utilize it to improve employee experience.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Thursday, 19 May, 2022 / 03:00 PM - 04:00 PM CEST

Workshop: How to Identify the Right Use Case for Your AI Project

Whit Andrews, Distinguished VP Analyst, Gartner

Tim Nelms, Sr Director Analyst, Gartner

Gabriele Rigon, Principal Analyst, Gartner

Emi Chiba, Assoc Principal Analyst, Gartner

Figuring out the right use case for your organization is often the key to successful AI implementation. In this workshop, we will explore how to identify the right use case for your situation and apply that to overall changing business dynamics across the value chain.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Portal after you register for this conference.

Thursday, 19 May, 2022 / 03:45 PM - 04:15 PM CEST

Digital Adoption Platforms — Your Key to Accelerating an Improved Digital Employee Experience

Melissa Hilbert, Sr Director Analyst, Gartner

"We've deployed all this technology to help our employees work from wherever, yet they're still frustrated and dissatisfied with the experience." Does this resonate with you? If so, attend this session to understand how digital adoption solutions rapidly deliver an improved user experience, while also decreasing support tickets, improving data quality, completeness, and increasing efficiency and engagement. We'll share customer stories that highlight the use cases and functional areas that can benefit from this solution as well as the metrics to track success

Thursday, 19 May, 2022 / 03:45 PM - 04:15 PM CEST

Longstanding Roles in the New World: How to Evolve Your Business Analysts and Project Managers

Rachel Longhurst, Director, Advisory, Gartner

Amidst digital transformation and the move to product management, the future of longstanding roles such as Business Analysts and Project Managers is called into question. This session will explore the evolution of required capabilities for these roles and how this transformation will bring adaptability and productivity to your workforce.

Thursday, 19 May, 2022 / 03:45 PM - 04:15 PM CEST

The New Categories of Meeting Apps Vying to Become the Future of Meetings

Christopher Trueman, Sr Principal Analyst, Gartner

Traditional video conferencing and meeting solutions can fill the role of most in-person meetings, but they cannot replace the interpersonal conversations and social engagement that happen spontaneous in a physical office. That's where ambient social meeting apps step in — a new category of application that allows for persistent conversation spaces or even video game-like virtual offices

Thursday, 19 May, 2022 / 03:45 PM - 04:15 PM CEST

Why Digital Employee Experience (DEX) Must Be a Top Priority for Digital Workplace Leaders

Dan Wilson, Sr Director Analyst, Gartner

The future of work has elevated digital workplace leaders to more strategic roles in leading digital employee experience (DEX). In this session we will provide practical advice on defining a DEX strategy, team, and use cases in addition to acquiring tools to assess and manage DEX.

Join us in 2023

Get conference email updates.
Contact Information

All fields are required.

  • Step 2 of 2