Gartner Digital Workplace Summit

14 – 15 June 2021 | EMEA | Virtual

Digital Workplace Transformation:
The Key to a Modern Digital Workplace

Organizations have discovered a newfound respect for IT during the pandemic due to its ability to preserve workforce continuity amid a rapid shift to mandatory work-at-home situations. The digital workplace is no longer “nice to have,” it is now critical to achieve and maintain digital resiliency.

Join us virtually at Gartner Digital Workplace Summit 2021, 14 - 15 June, to gain insights into remote work learnings, shifts to collaboration and embedded artificial intelligence (AI) technologies, and strategies to effectively and efficiently enable the return to work. Leave with actionable insights to accelerate workforce productivity, improve employee experience, and create a workplace built for collaboration to respond today and thrive tomorrow.

Future of work

Lead the workplace with emerging trends and the latest predictions surrounding the future of work. Explore advances in workstream collaboration, meeting solutions and content management.


Manage your digital workplace program through multiple stages of maturity, including how to build ongoing relationships with business stakeholders, handle budgets and make the case for investment.

Workplace technologies

Workplace technologies are advancing rapidly while the demand for global collaboration increases. Join us to ensure your organization is prepared to take advantage of what the future brings. 

The need for an effective digital workplace is now critical and acceptance of change is at an all-time high. Now is the time to re-imagine how work gets done. Join us at our virtual conference for the latest research and Gartner expertise to help you succeed.

Michael Woodbridge

Senior Director Analyst

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    Join a global community of digital workplace leaders and IT executives

    Advance your thinking as a strategic leader with the skills and knowledge to develop the digital workplace needed to productively thrive in digital business. Bring your vision to life with the best mix of insights and research-backed sessions to help you cut through the hype and dive deeper into areas that drive results. This conference is designed for:

    Create and execute an effective digital workplace strategy while driving digital business transformation
    • Demonstrate ROI for digital workplace initiatives.
    • Promote outcome-based metrics and new models for measuring effectiveness.
    • Adapt digital workplace strategy and programs to respond to external and internal dynamics.
    • Enhance employee experience by bridging IT, HR and facilities.
    Support new ways of working after a business transformation
    • Redesign the workplace experience to enable work inside and outside the office.
    • Create an architectural roadmap for successful digital workplace initiatives. 
    • Analyze where and how employees work to streamline activities.
    • Recommend organizational changes necessary for digital workplace success.
    Uncover critical insights on the impact of new technology on workplace strategy
    • Drive new work-from-home standards and mobile initiatives. 
    • Optimize for cost on an uncertain economic timeline.
    • Co-develop best practices with the business. 
    • Protect and secure the organization’s information while providing access from anywhere.
    Provide an integrated employee experience to make business applications easier and more effective to use
    • Adapt to the new demands of remote and frontline workers.
    • Eliminate barriers to remote team collaboration.
    • Enable innovation, experiments and new use cases.
    • Improve user experience to drive technology adoption and productivity. 

    2021 Tracks at a Glance

    Explore the conference tracks built upon the latest Gartner research specifically designed to help digital workplace leaders accelerate workplace productivity and agility. 

    Track A

    Build, Adapt and Execute a Digital Workplace Strategy

    The right strategy enables the deployment of a digital workplace program that moves beyond the rollout of technology to delivering business capabilities that enable employees to work effectively. In practice, this needs to translate to targeting business capabilities explicitly and addressing changes in how work gets done through design, enablement and contextual change management.

    Track B

    Leverage the Right Innovative Technologies for Your Organization

    Leveraging new technologies will enable employees to deliver seamless functionality and lead to improved user adoption. Organizations need to advance and adapt legacy applications to meet today's demands. Automation is accelerating how work gets done, and will continue to drive communication and collaboration.

    Track C

    Build a Secure Foundation for Seamless Operations

    The infrastructure of a digital workplace program is responsible for creating a secure foundation for mobile and endpoint technologies to enable a seamless operation. It is critical to create a diverse, broad and dependable system that will support current ways of working and adapt to innovative technologies.

    Track D

    Create a Frictionless Employee Experience

    A hybrid flexible workforce will be the future of work, and total IT spending related to remote work is expected to increase substantially. How employees internalize and interpret the interactions they have at work and the context of that influence has never been more important to empowering leadership and culture change.


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