Thursday, 12 March, 2020 / 08:00 AM - 08:45 AM GMT
Brent Predovich, Assoc Principal Analyst, Gartner
As is the case with practically every domain, identity and access management (IAM) has its own jargon that can be difficult for newcomers to understand. This session provides newcomers with an introduction to the IAM territory and its vocabulary.
Key Issues:
● What is the definition and purpose of IAM?
● How do IAM practitioners think about IAM?
● What should newcomers to IAM know before they go?
Thursday, 12 March, 2020 / 09:00 AM - 10:00 AM GMT
Jeffrey Wheatman, VP Analyst, Gartner
One of the biggest challenges for IAM leaders and practitioners is how to more effectively communicate with a range of stakeholders. Stop using acronyms, jargon and technobabble and get more traction, align with business goals and be viewed as a strategic leader.
1 - What are the benefits of better communication?
2 - What are the top causes of miscommunication?
3 - How can IAM leaders and practitioners be more effective risk communicators?
Thursday, 12 March, 2020 / 10:45 AM - 11:30 AM GMT
David Collinson, Sr Director Analyst, Gartner
IT leaders often struggle to know where to begin and how to initiate a well-run IAM program. This session will help you by taking you through the initial steps, best practice and learnings from organisations that have been through this process before.
Thursday, 12 March, 2020 / 11:45 AM - 12:30 PM GMT
Felix Gaehtgens, VP Analyst, Gartner
An introduction for privileged access management. What value does PAM bring today to reduce your security risk? What do you need to know about PAM to build an outlook for the future? AM vs. IGA vs. PAM. Trending questions about PAM.
Thursday, 12 March, 2020 / 11:45 AM - 12:30 PM GMT
Kevin Kampman, Sr Director Analyst, Gartner
In 2019, Gartner conducted a survey of IAM practitioners to gauge adoption, investment and priorities. This session will present our findings about how your peers are accomplishing their objectives and the priorities that are influencing their program activities.
Thursday, 12 March, 2020 / 01:45 PM - 03:15 PM GMT
Abhyuday Data, Principal Analyst, Gartner
Maturing competency levels require stakeholder's collaboration to identify the optimal alignment with IT and business goals and requirements. This workshop will help IAM leaders learn how to use Gartner's new IT Score Survey and Tool to facilitate for developing maturity roadmaps and action plans.
Thursday, 12 March, 2020 / 02:45 PM - 03:15 PM GMT
David Collinson, Sr Director Analyst, Gartner
How can PAM, AM, IGA and Authentication initiatives benefit from an Agile approach? What are the areas that most lend themselves to Agile, and what are things to be aware of when adopting Agile at a departmental level?
Thursday, 12 March, 2020 / 04:15 PM - 05:00 PM GMT
Kevin Kampman, Sr Director Analyst, Gartner
In many organizations, IAM functions are distributed between information security, human resources and other areas, with little coordination, recognition or dedicated funding. In this session, you'll learn how to coordinate these elements and bring them the level of attention they require to contribute to compliance, security, process management and new initiatives in your organization.
Thursday, 12 March, 2020 / 05:15 PM - 06:00 PM GMT
Felix Gaehtgens, VP Analyst, Gartner
Henrique Teixeira, Sr Director Analyst, Gartner
Abhyuday Data, Principal Analyst, Gartner
Through a selection of relevant Gartner insights and complementary methodologies, Gartner analysts will discuss players and capabilities in the identity governance and administration and access management Magic Quadrants, and will provide insight into latest updates in the privileged access management market.
Friday, 13 March, 2020 / 08:00 AM - 08:45 AM GMT
Homan Farahmand, Sr Director Analyst, Gartner
PAM is an essential, but complex, IAM discipline. It includes privileged credential management, session management (human) and services access management (nonhuman). It also includes privileged elevation and delegation for endpoints, governance, automation, audit and analytics capabilities. This session presents evaluation criteria to use when defining your requirement and making product decisions.
Friday, 13 March, 2020 / 10:45 AM - 11:30 AM GMT
Akif Khan, Sr Director Analyst, Gartner
Carrying out identity proofing of consumers in B2C interactions remains a constant challenge, with uses cases ranging from account sign-up to meeting industry regulation. The pressure in digital channels to maintain a competitive, smooth CX during this process adds further complexity. Find out what options are available and how best they can be deployed for your business.
Friday, 13 March, 2020 / 10:45 AM - 12:15 PM GMT
Paul Mezzera, Sr Director Analyst, Gartner
The digital transformation and the cloud are placing additional demands on IGA solutions for managing identity and access rights. This workshop will review key IGA concepts and provide an opportunity for participants to review and discuss the core features in the IGA Solution Criteria guidelines to better understand and prioritize the essential capabilities needed to evaluate an IGA solution.
Friday, 13 March, 2020 / 11:00 AM - 11:45 AM GMT
Michael Kelley, Sr Director Analyst, Gartner
While PAM is a mature capability, new approaches for a just in time (JIT) approach hold promise to both increase security around privileged access and simplify the way privileged access is controlled and used.
Friday, 13 March, 2020 / 01:45 PM - 02:15 PM GMT
Jonathan Care, Sr Director Analyst, Gartner
Not all B2C interactions involve formal authentication of identity using credentials and tokens.
How has the concept of digital identity evolved? How do businesses today identify customers in digital interactions for the purposes of fraud detection, advertising and improving customer experience?
How can combinations of attributes (name, email, IP address, phone number), device telemetry, behavioral biometrics, public records data and verification of physical documents be combined to create digital identities with sufficient trust levels for use cases ranging from e-commerce to banking? Introducing the concept of the identity graph. Taking a Zachman approach this pitch will focus on the conceptual/logical aspects of identity, looking at how identity is used, how it is a multi faceted jewel, and how identity verification on a graph is two nodes measuring the quality of the interstices.
Friday, 13 March, 2020 / 02:30 PM - 03:15 PM GMT
Kevin Kampman, Sr Director Analyst, Gartner
As IAM characteristics keep pace with digital initiatives, so too must the IAM program adapt to change. In this session, learn about Gartner's new IT Score maturity model and how this will help you to organize and align with changes in your business and industry.
Friday, 13 March, 2020 / 02:30 PM - 03:15 PM GMT
Michael Kelley, Sr Director Analyst, Gartner
This session is a discussion about privileged access management (PAM) technologies, implementations, new approaches, and strategies needed to make your PAM efforts successful. Attendees should come prepared to ask questions.
Thursday, 12 March, 2020 / 10:30 AM - 12:00 PM GMT
Rob Smith, Sr Director Analyst, Gartner
This workshop discusses real-world experiences on solving the challenges associated with identifying users and devices in a mobile landscape. It also discusses the convergence of mobility management and identity management technologies and the implications this poses to the digital workplace.
Key Issues:
Do I need to implement mobile identity?
If so, how?
What are the best practices in deploying it?
Thursday, 12 March, 2020 / 10:45 AM - 11:30 AM GMT
Ant Allan, VP Analyst, Gartner
There are many different ways to eliminate passwords to significantly improve UX/CX, enhance security, or both, but technology constraints make a universal approach elusive. IAM must take pains to craft a cohesive strategy across key use cases.
- What are the key drivers for passwordless authentication?
- What options are available and what value do they provide?
- Is it possible to completely eliminate passwords – and if it is, is it always desirable?
Thursday, 12 March, 2020 / 11:45 AM - 12:30 PM GMT
Michael Kelley, Sr Director Analyst, Gartner
Abhyuday Data, Principal Analyst, Gartner
After Facebook privacy scandals, and publicity around so many data breaches, consumers and the public opinion have pushed the industry to do the inconceivable: to entertain the idea that #thefutureisprivate. How continuous adaptive risk and trust assessment (CARTA) for CIAM can help prevent internal fraud, and achieve a more private future. Includes contexts for CIAM, and Internal Fraud. Based on "Implications of Facebook’s Privacy Scandal: Key Takeaways and Next Steps" — using this in the context of CIAM, to leverage CARTA to prevent *internal* fraud.
Thursday, 12 March, 2020 / 01:45 PM - 02:30 PM GMT
Homan Farahmand, Sr Director Analyst, Gartner
Authorization architecture is constantly evolving as organizations digitize their assets and run more workload in hybrid-IT and/or multicloud environments. This is while automation technologies that orchestrate access to business and infrastructure services increasingly require a dynamic authorization decision making. In this session we discuss how ABAC can be applied to address these requirements.
Thursday, 12 March, 2020 / 04:30 PM - 05:00 PM GMT
Erik Wahlstrom, Sr Director Analyst, Gartner
There are many ways modern identity protocols such as OAuth 2.0 and OpenID Connect can be built into mobile applications, services and SPAs (single-page applications). In this TechDemo we will look how common best practices for integrating modern identity protocols are built into applications and services.
Thursday, 12 March, 2020 / 04:30 PM - 05:00 PM GMT
Jie Zhang, VP Analyst, Gartner
Digital transformation relies heavily on new technology adoptions. While organizations innovate and create values through digital business, a set of new risks emerging. These emerging risks require security and risk leaders' special attention. This session equips you a model to assess the emerging risks.
Friday, 13 March, 2020 / 08:00 AM - 08:45 AM GMT
Ant Allan, VP Analyst, Gartner
What’s the best option for MFA for O365? This is a recurring question — typically (sadly) after an O365 phishing attack or actual breach. But it’s often a lead-in to a broader discussion about the choice of MFA to support broader SaaS and legacy use cases.
● What are the best MFA and access management approaches for SaaS and legacy use cases?
● Is it best to stick with Microsoft or choose a third-party tool?
● Why might a discrete authentication vendor be indicated?
Friday, 13 March, 2020 / 09:45 AM - 10:30 AM GMT
Rob Smith, Sr Director Analyst, Gartner
This session will cover how device management has evolved from separate tools to a new single unified endpoint management (UEM) console. It will examine the challenges faced by newly formed end-user computing groups from issues such as BYOD and the ever exploding diversity of devices in the digital workplace.
Friday, 13 March, 2020 / 11:00 AM - 11:45 AM GMT
Homan Farahmand, Sr Director Analyst, Gartner
In this session, we provide a quick overview of decentralized identity architecture, including key components such as identity networks and blockchain, services, protocols, and agents. Then we provide example use cases and solutions for B2E (workforce), B2B (business entities), and B2C (consumers) scenarios. We conclude by discussing lessons learned to adopt decentralized identity based on our research.
Thursday, 12 March, 2020 / 08:00 AM - 08:45 AM GMT
Henrique Teixeira, Sr Director Analyst, Gartner
An introduction to identity governance and administration. What value does IGA bring today? What are the main challenges? What is the outlook for the future?
Thursday, 12 March, 2020 / 10:30 AM - 11:15 AM GMT
Homan Farahmand, Sr Director Analyst, Gartner
IGA requirements are changing rapidly. Organizations are often mandated to address competing requirements such as increasing IGA coverage while reducing the cost and enhancing user experience. There are also emerging requirements in the cloud for dynamic identity governance and user management. In this session, we discuss the art of possible to handle these requirements in short- and long-term.
Thursday, 12 March, 2020 / 10:45 AM - 11:30 AM GMT
Paul Mezzera, Sr Director Analyst, Gartner
IGA platforms are complex and have been traditionally difficult to implement, yet the demand is increasing both for new deployments and reimplementations. Organizations can increase their likelihood of success by following a more structured approach to deployment and ongoing management of their IGA platforms. This session provides guidance on, best practices, and common pitfalls to be avoided when selecting and implementing IGA platforms.
Thursday, 12 March, 2020 / 02:45 PM - 03:15 PM GMT
Bart Willemsen, VP Analyst, Gartner
5G is here and increases the speed and scale at which data is processed. Yet individuals are demanding their rights be protected and the regulatory environment is changing at an unprecedented pace. This session describes the crucial steps you need to take to process the data enabled by 5G while respecting privacy rights and fostering trust among all stakeholders in a rapidly evolving landscape.
Thursday, 12 March, 2020 / 04:15 PM - 05:45 PM GMT
Paul Mezzera, Sr Director Analyst, Gartner
This workshop provides an opportunity for participants to learn about IGA program best practices for planning, expanding, and managing IGA deployments. Attendees will be presented with key information related to each phase of the IGA framework and handouts with exercises to apply the information along with other peers using Gartner’s IGA guidance framework.
Friday, 13 March, 2020 / 08:00 AM - 08:45 AM GMT
Paul Mezzera, Sr Director Analyst, Gartner
Identity governance and administration (IGA) systems have existed for several decades, but many IGA deployments are struggling to keep pace with new digital business demands. Organizations need to evaluate and adopt next-generation technologies that support cloud, mobile, DevOps, AI, analytics, and cybersecurity initiatives. In this session, Gartner will explore IGA technology trends and modern IGA architectures.
Friday, 13 March, 2020 / 09:45 AM - 10:30 AM GMT
Henrique Teixeira, Sr Director Analyst, Gartner
Enterprise role management is not only about the tools. Learn how to combine a traditional bi-dimensional enterprise role management framework with three parallel universes of identities, accounts and entitlements to unlock a tridimensional approach for role management. A combination of the hats and buckets approach with the three planes of identities.
Friday, 13 March, 2020 / 09:45 AM - 10:30 AM GMT
Felix Gaehtgens, VP Analyst, Gartner
Success with a PAM program is a mixed bag for most companies, finding PAM a challenging implementation. Before you even purchase a tool, fundamental tasks must be taken on to ensure success later in the process. We will talk about what those basic building blocks are for finding success in managing your PAM risk later on.
Friday, 13 March, 2020 / 11:00 AM - 11:45 AM GMT
Mary Ruddy, VP Analyst, Gartner
Our digital environment has become too complex for humans to control system access without the help of smarter analytics. Advancements in identity analytics can help simplify and improve multiple identity and access management activities. Identity analytics, including machine learning, can process vast amounts of data to detect and respond to risks in a more automated and timely fashion. In this session, we will discuss how machine learning can be applied to many IAM use cases .
Friday, 13 March, 2020 / 11:00 AM - 11:45 AM GMT
Erik Wahlstrom, Sr Director Analyst, Gartner
Access management is an essential part of the identity landscape. It includes single sign-on, session management, authentication and authorization to both cloud and on-premises applications. This technical session presents the criteria to use when defining your requirement and making product decisions to ensure deployed solutions meet security, privacy, usability and integration demands.
Friday, 13 March, 2020 / 01:45 PM - 02:15 PM GMT
Henrique Teixeira, Sr Director Analyst, Gartner
Use analytics to optimize IGA deployments by applying continuous monitoring capabilities to add real-time insight and risk-mitigation capabilities to IGA initiatives. IGA deployments need to shift from administering compliance to a real-time identity and access risk management dashboard.
Friday, 13 March, 2020 / 02:30 PM - 03:15 PM GMT
Ant Allan, VP Analyst, Gartner
Early promises of easy, secure and universal authentication through unique personal traits have been unfulfilled for decades, but in the past 10 years we have seen a surge in interest and adoption.
● How is biometric authentication differ from other orthodox methods?
● Where is biometric authentication adding most value today?
● Are biometric methods the way forward for every enterprise?
Thursday, 12 March, 2020 / 10:45 AM - 11:30 AM GMT
Mary Ruddy, VP Analyst, Gartner
The imperative to streamline operations, unify customer experience and enable digital transformation requires continual improvements to consumer identity and access management systems. Technical professionals designing CIAM solutions must understand key trends, features and evolving vendor offerings.
Thursday, 12 March, 2020 / 11:45 AM - 12:30 PM GMT
Security and risk management leaders often find themselves in political discussions, which can be high stakes, and challenging to successfully navigate. This session helps you know when you are in a political conversation, and provides practical techniques for managing the potential conflict and reaching a successful outcome.
Thursday, 12 March, 2020 / 12:00 PM - 12:45 PM GMT
Bart Willemsen, VP Analyst, Gartner
Privacy UX is composed of the aspects of a privacy program that are exposed to the public. Come to this Ask the Expert session to join a discussion about balancing just the right level of transparency with your users to earn their trust, drive depth and turn privacy from a challenge to a market advantage.
Thursday, 12 March, 2020 / 12:45 PM - 01:45 PM GMT
Mary Ruddy, VP Analyst, Gartner
Colette D’Alessandro, Co-Founder of Women in Identity,
Join our luncheon to network with successful women who are driving identity innovation into and throughout their companies. This luncheon will feature a panel discussion about some of the challenges and opportunities faced by women in IT today and how to address them. Panelists include Pam Dingle and Colette D'Alessandro from WomenInIDentity.org. Seats are limited.
Thursday, 12 March, 2020 / 02:45 PM - 03:15 PM GMT
Jonathan Care, Sr Director Analyst, Gartner
The Internet, like any other society, is plagued with the kind of jerks who enjoy the electronic equivalent of writing on other people's walls with spraypaint, tearing their mailboxes off, or just sitting in the street blowing their car horns. Some people try to get real work done over the Internet, and others have sensitive or proprietary data they must protect." Successful e-business - whether retail, financial (or other) services, social platforms, sharing economy all make use of this untrustworthy medium.
What does trust and safety mean?
Where is it applicable?
How do we know where it is being applied?
What can we observe?
What can we measure? Since mulling this idea on client inquiries we have seen the industry start to gain traction around this idea in 2019. .
What does trust and safety mean?
Where is it applicable?
How do we know where it is being applied?
What can we observe? What can we measure?
Thursday, 12 March, 2020 / 04:30 PM - 05:00 PM GMT
Akif Khan, Sr Director Analyst, Gartner
Consumers have unrelenting expectations for smooth and friction-free experiences when dealing with retailers and financial institutions. This is often at odds with the various antifraud mechanisms that security leaders have implemented. A new approach is required to reduce tension between CX and fraud management, and instead blend a spectrum of technologies to deliver the fluid experience that most customers want and deserve.
Friday, 13 March, 2020 / 08:00 AM - 08:45 AM GMT
Jie Zhang, VP Analyst, Gartner
As the second largest economy, China continues to attract businesses to enter the market and expand as these businesses grow. But, security and risk leaders face a set of unique challenges. How to understand these challenges and apply best practices will enable CISOs and risk leaders to assure business successes.
Friday, 13 March, 2020 / 09:45 AM - 10:30 AM GMT
Bart Willemsen, VP Analyst, Gartner
Digital society is a fact, taking shape as we continue to develop our organizations and value propositions in communities, contact and collaboration. The changes ahead may be unforeseen, though must be guided and chosen deliberately to maintain universal human rights like privacy and freedom. Ethical dilemmas enable the conversation and provide the choices to be made to achieve the synergy needed between what your customer wants and what your technologies enable.
Friday, 13 March, 2020 / 01:00 PM - 02:30 PM GMT
Mary Ruddy, VP Analyst, Gartner
The right customer identity and access management solution is key to providing a great user experience, and securing customer data and privacy. In this workshop, we will discuss what factors and features to consider, and which vendors to shortlist when looking for your new CIAM solution.
Friday, 13 March, 2020 / 02:30 PM - 03:15 PM GMT
Rob Smith, Sr Director Analyst, Gartner
Mobility brings constant chaos with users trying to access applications and data from new and potentially unknown devices and locations. This session will cover how this chaos impacts identity and what organizations should be doing as best practices to ensure proper authentication.
Friday, 13 March, 2020 / 02:30 PM - 03:15 PM GMT
Akif Khan, Sr Director Analyst, Gartner
Authenticating the identity of new users in the B2C environment is a significant business challenge.A range of techniques are available - checking against credit data; looking up in public records; checking social media history; authenticating government ID plus selfie. What vendors and capabilities exist in this space, and how can they be weaved together to give an assurance of identity appropriate to different use cases?
Friday, 13 March, 2020 / 02:30 PM - 03:15 PM GMT
Felix Gaehtgens, VP Analyst, Gartner
Application onboarding continues to be a challenging activity of IGA projects. It can be time consuming and expensive. How to leverage an agile continuous delivery approach for creating a best-practices-driven factory model for integrating new apps to your IGA infrastructure. How small prototyping and frequent improvement sprints can help you achieve continuous value when onboarding apps?