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Agenda / Track

Wednesday, 28 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

The State of Access Management, 2021

Michael Kelley, Sr Director Analyst, Gartner

Access Management technologies play a significant role in application access of all kinds, and have especially been a focus for enabling safe and secure remote work. How has access management technology evolved, what is available today, and what kinds of things can you expect to take advantage of in the near future?

Wednesday, 28 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

Ask the Expert: Access Management Strategies, Risks and Best Practices

Erik Wahlstrom, Sr Director Analyst, Gartner

This session gives you an opportunity to ask questions about Access Management(AM) technology in the broader IAM umbrella. Attendees should come prepared to ask questions about AM tools features, vendors, best practices and AM features convergence with other adjacent IAM markets.

Wednesday, 28 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Technical Insights: Guidance for Microsoft Office 365 Identity Management

Paul Rabinovich, Sr Director Analyst, Gartner

Implementing hybrid identity for Office 365 and protecting employee, administrator and partner access can be daunting. This session will guide you through best practices for Office 365 IAM.

Wednesday, 28 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Best Practices for CIAM

Abhyuday Data, Sr Principal Analyst, Gartner

What are companies doing for CIAM? What are the primary considerations for a company planning to move from a “build it” to a “buy it” CIAM capability? How can you differentiate yourself from your competitors through a superior CIAM portal that your customers love? What are the main considerations, and how is privacy regulation impacting these decisions? We will discuss best practices around CIAM, what are the main considerations and how to plan for the best user experience to achieve your goals.

Wednesday, 28 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

How to Choose an Access Management Solution

Henrique Teixeira, Sr Director Analyst, Gartner

Michael Kelley, Sr Director Analyst, Gartner

Access management solutions are mature, rich with features and offer a broadened scope that overlaps with many adjacent areas. Learn to use a five-step approach to select a long-lasting, cost-efficient AM solution.

Thursday, 29 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

Solving the Challenges of Modern Remote Access in a Post-COVID-19 World

Rob Smith, Sr Director Analyst, Gartner

This session will discuss the challenges of enabling users to access corporate resources in a post-COVID-19 world. Is an always-on VPN still the right access choice or should new technologies such as ZTNA and CASB be used instead? And what about the policies?

Thursday, 29 April, 2021 / 10:45 AM - 11:30 AM CEST

(04:45 AM - 05:30 AM EDT)

Roundtable: Getting IAM Policies Right

David Collinson, Sr Director Analyst, Gartner

Assigning entitlements to a user can be accomplished directly, via group or role membership, or by context. Assignment can be streamlined or refined if the rationale is well articulated using policies and attributes. Choosing the right approach improves flexibility and reduces delays and workloads. Learn from your peers how they have established and leveraged policy approaches to assign access.

Thursday, 29 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

Technical Insights: Architecting a Better CIAM User Experience

Mary Ruddy, VP Analyst, Gartner

Improving external user experience is now an imperative. It is no longer a "nice to have." This session will focus on factors you should consider when architecting a better user experience for your customers.

Thursday, 29 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

The VPN Is Dead: Long Live Zero Trust Network Access

Patrick Hevesi, VP Analyst, Gartner

Thomas Lintemuth, Sr Director Analyst, Gartner

ZTNA, sometimes called as software-defined perimeters (SDP), replaces traditional technologies and eliminates the need to extend excessive trust. It provides adaptive, identity-aware, precision access that improves flexibility, agility and scalability, while offering a consistent experience regardless of who the user is or where they are. In this session, we will learn:
. What is ZTNA, exactly, and why is it suddenly so popular?
. What are the benefits and the common emerging use cases?
. What can we expect it to evolve into as it matures?

Wednesday, 28 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

State of User Authentication, 2021

User authentication is at the heart of account protection for both consumer and workforce use cases. In this session, we will review the most significant trends in user authentication with insights about what is driving investment, which technologies are getting the most interest, and the short and long term impact of the dramatic increase in remote work.

Wednesday, 28 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

Ask the Expert: Can You Prove Someone's Identity Online?

Akif Khan, Sr Director Analyst, Gartner

Jonathan Care, Sr Director Analyst, Gartner

Obtaining confidence in someone's identity online is the foundation of many customer and employee interactions. Join this open discussion to find out about the advantages and disadvantages of different approaches to ascertain the most appropriate solution for your business requirements.

Wednesday, 28 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

Take Three Steps Toward Passwordless Authentication

Ant Allan, VP Analyst, Gartner

Security and UX are key drivers for passwordless authentication. But the label tells us only what’s/not/being used — and there are many passwordless technologies, some decades old. What are the most effective approaches? Where do novel methods add value? What is the role of FIDO2? Can a continuous adaptive trust (CAT) approach enable passwordless flows? How can you craft a cohesive strategy across multiple use cases?

Wednesday, 28 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Ask the Expert: Top Practices For User Authentication — With or Without Passwords

Ant Allan, VP Analyst, Gartner

This session gives you an opportunity to ask your questions about user authentication, whether they're about choice of methods and vendors (Who has the best mobile push offering?), delivery options (Should this be discrete from our access management tool?), roll-out projects and ongoing administration (What are the key success factors?), or strategic trends (When can we go passwordless?).

Wednesday, 28 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

State of Fraud Detection

Jonathan Care, Sr Director Analyst, Gartner

This presentation looks at the state of the art in fraud detection solutions, casts an eye at the potential threats out there, and gives the IAM leader responsible for fraud detection a briefing on what to expect in 2021.

Thursday, 29 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

The State of Identity Proofing and Affirmation

Akif Khan, Sr Director Analyst, Gartner

Obtaining confidence in a customer’s or employee's identity is the foundational starting point of remote interactions for most organizations. IAM leaders must understand the current state-of-the-art, balancing assurance needs with friction in the UX, while orchestrating multiple tools and becoming aware of accuracy and bias.

Thursday, 29 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

How to Choose an Identity Proofing Vendor

Akif Khan, Sr Director Analyst, Gartner

Proving the identity of customers or employees in digital channels is a challenging task that bad actors try to subvert. IAM leaders must be aware of how to differentiate between vendors offering such services, and carefully define their full scope of requirements in order to implement a solution that delivers on organizational needs with respect to identity assurance, CX, compliance and cost.

Thursday, 29 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

How to Select Optimal Authentication Methods for Your Users

Paul Rabinovich, Sr Director Analyst, Gartner

Not all authentication methods provide the same level of trust. In this session we will discuss how to choose the right method based on your environment, application risk, UX, technology availability and integration options.

Thursday, 29 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

Let the Right Bots in: How IAM Protects Against Business Logic Abuse

Jonathan Care, Sr Director Analyst, Gartner

Digital businesses are reliant on good actors, whether human or automated bots. Bad actors, especially ones that are automated to exploit flaws in business logic, can cripple an online operation, leading to loss of revenue, data leakage, and unauthorized reseller operations such as the well publicized "sneakerbots."
This session addresses:
1. Understanding how business logic is being abused and why it matters
2. Detecting bots and mitigating the threat
3. Implementing a bot mitigation strategy

Wednesday, 28 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

Cool or Not? Emerging IAM Technologies You Should Know About

David Mahdi, VP Analyst, Gartner

There is no lack of innovation and emerging technology in the red hot IAM space. This presentation will cover some of the exciting and promising technologies in the IAM space. In this session, we will address areas such as passwordless authentication, decentralized identity, machine identity and privacy.

Wednesday, 28 April, 2021 / 10:45 AM - 11:30 AM CEST

(04:45 AM - 05:30 AM EDT)

Workshop: Experiences from Implementing Mobile Identity for the Digital Workplace

Rob Smith, Sr Director Analyst, Gartner

This workshop discusses real-world experiences on solving the challenges associated with identifying users and devices in a mobile landscape. It also discusses the convergence of mobility management and identity management technologies and the implications this poses to the digital workplace.
Key Issues:
Do I need to implement mobile identity?
If so, how?
What are the best practices in deploying it?

Wednesday, 28 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

What is CIEM and How Can it Help to Mitigate Identity Risks in the Cloud?

Henrique Teixeira, Sr Director Analyst, Gartner

Entitlement management used to be a manageable problem. However, with the explosion of many thousands of permissions per identity in cloud infrastructures, legacy IAM approaches are no longer sufficient. Join this session to learn what cloud infrastructure entitlement management means, and how it can help to mitigate identity risks in the cloud.

Thursday, 29 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

Technical Insights: Best Practices for Microservices IAM

David Chase, Sr Director Analyst, Gartner

Identity of microservices is a rapidly evolving and challenging topic. In a zero-trust framework, microservices has to be authenticated and authorized. This breakout will discuss the latest best practices of identity and microservices.

Thursday, 29 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Science Fiction or Reality: Decentralized and Bring Your Own Identity

David Mahdi, VP Analyst, Gartner

Digital identity is now viewed as a critical infrastructure. Yet, fundamental problems such as privacy, security and convivence remain a challenge. But is it real? What can and should you do? Decentralized and bring your own identity offer new and exciting approaches to solving this problem.

Wednesday, 28 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

How to Choose a PAM Solution

Michael Kelley, Sr Director Analyst, Gartner

Privileged access represents a significant security risk for every organization, but, there is a significant array of features and functionalities in the market. This session will cover five key steps to buying a PAM tool which will give you the confidence you need that you are buying the appropriate tools and technology to mitigate your PAM risk.

Wednesday, 28 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

How to Choose an Identity Governance and Administration (IGA) Solution

David Collinson, Sr Director Analyst, Gartner

This session will help IAM leaders understand the changes Gartner is seeing in the IGA space and how to evaluate the different types of vendors offering IGA capabilities. This will support organizations who are looking to draw up a short list to compare in more detail.

Wednesday, 28 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Ask the Expert: How to Avoid Common Pitfalls Deploying an IGA Tool

David Collinson, Sr Director Analyst, Gartner

Michael Kelley, Sr Director Analyst, Gartner

This is a an Ask the expert session aimed at helping IAM leaders avoid common mistakes

Wednesday, 28 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Managing Machine Identities, Secrets, Keys and Certificates

Erik Wahlstrom, Sr Director Analyst, Gartner

An enterprisewide strategy for managing machine identities and credentials such as keys, secrets and certificates requires the usage of multiple tools. In this session we will provide guidance on how to pick the right type of tool and establish a process that meets modern DevOps as well as security requirements.

Wednesday, 28 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

Guidance and Best Practices for Managing Your IGA Platform

Paul Mezzera, Sr Director Analyst, Gartner

IGA platforms are complex and have been traditionally difficult to manage, yet the demand is increasing both for new deployments and reimplementations. Organizations can increase their likelihood of success by following a more structured approach to deployment and ongoing management of their IGA platforms. This session provides guidance on best practices and common pitfalls to be avoided when managing IGA platforms.

Thursday, 29 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

IAM Leader's Guide to Privileged Access Management

Felix Gaehtgens, VP Analyst, Gartner

An introduction for privileged access management: Why is PAM such a crucial piece of any security program? How should you leverage PAM? How can you raise your security posture by using a just-in-time PAM and zero standing privileges approach?

Thursday, 29 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

Ask the Expert: Privileged Access Management: Best Practices and Lesson Learned

Felix Gaehtgens, VP Analyst, Gartner

Abhyuday Data, Sr Principal Analyst, Gartner

Privileged access management is one of the most crucial security initiatives of any organization. This session gives you an opportunity to ask questions about privileged access management (PAM). How can you make your PAM program successful? What are the typical use cases and requirements? Attendees should come prepared to ask questions.

Thursday, 29 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Technical Insights: Managing Privileged Access in Multicloud Infrastructure

Paul Mezzera, Sr Director Analyst, Gartner

Protecting cloud infrastructure is crucial, especially with more workloads hosted across cloud service providers. Security and risk management technical professionals must deploy tools that enable effective management of cloud infrastructure entitlements and reduce risks caused by unintended access. In this session we will discuss scope, key requirements, and potential approaches for securing access to cloud infrastructures.

Wednesday, 28 April, 2021 / 10:00 AM - 10:30 AM CEST

(04:00 AM - 04:30 AM EDT)

Gartner Opening Keynote: Adaptive IAM Is the Key to Moving From Disruption to Transformation

The disruption of digital business on traditional identity and access management has been growing for years, but the COVID-19 pandemic accelerated the need for all businesses to transform. IAM leaders must take their place as the first, and often last, line of defense against the malicious use of user and machine accounts and drive new strategies and technologies for efficient and secure business enablement.

Wednesday, 28 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

Security Organization Dynamics

Tom Scholtz, Distinguished VP Analyst, Gartner

There is no such thing as a perfect model for security organizations. Every enterprise must develop its own model, taking into consideration basic principles, practical realities and the challenges of digital transformation. This session will address the following:
. What are the trends and challenges in security organization design?
. What are the factors that influence security organization?
. What are the current best practices and conceptual design models for security organization?

Wednesday, 28 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

Choosing the Right IAM Professional Services Vendor

Kevin Kampman, Sr Director Analyst, Gartner

One of the most critical success factors in any IAM deployment is the quality and expertise of the consulting and implementation resources employed. Most organizations draw upon outside professional services for experience with the situation and products chosen to satisfy a client's needs. This session will identify how best to solicit and choose firms so as to accomplish a successful deployment.

Wednesday, 28 April, 2021 / 02:30 PM - 03:15 PM CEST

(08:30 AM - 09:15 AM EDT)

Roundtable: How Successful Women Navigate Career Success in Times of Change

Mary Ruddy, VP Analyst, Gartner

Change brings challenges but it can also create new opportunities and open new avenues for achieving your goals. In this session we will talk about recent changes, including the expansion of remote work, and best practice adjustments you can make to keep your career on track and increase your future success. Participants will discuss what they have seen in their organization and share additional ideas that have worked for them.

Thursday, 29 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

Ask the Expert: Managing External Identities Through CIAM

Felix Gaehtgens, VP Analyst, Gartner

Abhyuday Data, Sr Principal Analyst, Gartner

Customer Identity and Access Management (CIAM) is key to enabling your digital transformation and the foundation of your customers' digital experiences. This session gives you an opportunity to ask questions about CIAM features, vendors and best practices. Attendees should come prepared to ask questions about IAM for external identities (including customers, partners, patients and citizens).

Thursday, 29 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

How to Tell Your Story Like a Pro

Leigh McMullen, Distinguished VP Analyst, Gartner

Whether it's in the board room or the big stage at an event like symposium, having a great story is just part of the equation. This session is about how to tell your story. How to structure it for different audiences and different formats, and how to make sure your message sticks!

Thursday, 29 April, 2021 / 12:15 PM - 01:00 PM CEST

(06:15 AM - 07:00 AM EDT)

Contract Negotiation Clinic: Six Steps to Strategize Software and SaaS Negotiations for Cost Optimization and Risk Mitigation

Roberto Sacco, VP Analyst, Gartner

This interactive session illustrates how to use six steps for planning negotiations with major vendors — megavendors and new and emerging software and cloud vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint. Clinic attendees will have access to ready-to-use checklists, templates, models and worksheets to execute these six steps effectively in their organizations.

* Session qualifies for Continuing Profession Education credits from ISACA, ISC2®

Thursday, 29 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

IT Leaders' Guide to IAM Program Management

David Collinson, Sr Director Analyst, Gartner

IT leaders often struggle to know where to begin and how to initiate a well-run IAM program. This session will help you by taking you through the initial steps, best practice and learnings from organisations that have been through this process before.

Thursday, 29 April, 2021 / 01:45 PM - 02:30 PM CEST

(07:45 AM - 08:30 AM EDT)

Workshop: Defining Metrics for Your IAM Program

Kevin Kampman, Sr Director Analyst, Gartner

Knowing what metrics matter to your IAM stakeholders is critical to prioritizing, developing and monitoring IAM features. Metrics identify the success of individual projects and where attention and improvements must take place. To succeed, they must be terms the stakeholder recognizes and understand. They should also align with or influence other initiatives. Learn how to set proper expectations.

Thursday, 29 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

Ask the Expert: Crafting a Compelling Story to influence stakeholders

Leigh McMullen, Distinguished VP Analyst, Gartner

Great stories don't simply roll off "silver tongues"... they're engineered. And as engineers you have the capacity to be great story tellers. In this session you're walking into a storytelling clinic, working with one of Gartner's top "Story Doctors", bring your story, the doctor is in.

Thursday, 29 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

Accelerate Your IAM Using DevOps and Agile Approaches

Kevin Kampman, Sr Director Analyst, Gartner

IAM adoption has traditionally been seen as a monolithic and waterfall style of deployment activity. These characteristics are changing as the needs of the business preclude extended investment and adoption. Learn how organizations have used DevOps and agile approaches to improve alignment with their business requirements and practices.

Wednesday, 28 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

What is CIEM and How Can it Help to Mitigate Identity Risks in the Cloud?

Henrique Teixeira, Sr Director Analyst, Gartner

Entitlement management used to be a manageable problem. However, with the explosion of many thousands of permissions per identity in cloud infrastructures, legacy IAM approaches are no longer sufficient. Join this session to learn what cloud infrastructure entitlement management means, and how it can help to mitigate identity risks in the cloud.

Wednesday, 28 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Technical Insights: Guidance for Microsoft Office 365 Identity Management

Paul Rabinovich, Sr Director Analyst, Gartner

Implementing hybrid identity for Office 365 and protecting employee, administrator and partner access can be daunting. This session will guide you through best practices for Office 365 IAM.

Thursday, 29 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Technical Insights: Managing Privileged Access in Multicloud Infrastructure

Paul Mezzera, Sr Director Analyst, Gartner

Protecting cloud infrastructure is crucial, especially with more workloads hosted across cloud service providers. Security and risk management technical professionals must deploy tools that enable effective management of cloud infrastructure entitlements and reduce risks caused by unintended access. In this session we will discuss scope, key requirements, and potential approaches for securing access to cloud infrastructures.

Wednesday, 28 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Technical Insights: Guidance for Microsoft Office 365 Identity Management

Paul Rabinovich, Sr Director Analyst, Gartner

Implementing hybrid identity for Office 365 and protecting employee, administrator and partner access can be daunting. This session will guide you through best practices for Office 365 IAM.

Thursday, 29 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

Technical Insights: Best Practices for Microservices IAM

David Chase, Sr Director Analyst, Gartner

Identity of microservices is a rapidly evolving and challenging topic. In a zero-trust framework, microservices has to be authenticated and authorized. This breakout will discuss the latest best practices of identity and microservices.

Thursday, 29 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

Technical Insights: Architecting a Better CIAM User Experience

Mary Ruddy, VP Analyst, Gartner

Improving external user experience is now an imperative. It is no longer a "nice to have." This session will focus on factors you should consider when architecting a better user experience for your customers.

Thursday, 29 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Technical Insights: Managing Privileged Access in Multicloud Infrastructure

Paul Mezzera, Sr Director Analyst, Gartner

Protecting cloud infrastructure is crucial, especially with more workloads hosted across cloud service providers. Security and risk management technical professionals must deploy tools that enable effective management of cloud infrastructure entitlements and reduce risks caused by unintended access. In this session we will discuss scope, key requirements, and potential approaches for securing access to cloud infrastructures.

Thursday, 29 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

Technical Insights: Decentralized Identity and Verifiable Claim Exchange

Homan Farahmand, Sr Director Analyst, Gartner

Decentralized identity will disrupt identity management by enabling privacy-enhanced, verifiable identity data exchange over the internet. This session provides an overview of these technologies, quick win use cases, key architectural approaches and the state of market.

Wednesday, 28 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

State of User Authentication, 2021

User authentication is at the heart of account protection for both consumer and workforce use cases. In this session, we will review the most significant trends in user authentication with insights about what is driving investment, which technologies are getting the most interest, and the short and long term impact of the dramatic increase in remote work.

Wednesday, 28 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

The State of Access Management, 2021

Michael Kelley, Sr Director Analyst, Gartner

Access Management technologies play a significant role in application access of all kinds, and have especially been a focus for enabling safe and secure remote work. How has access management technology evolved, what is available today, and what kinds of things can you expect to take advantage of in the near future?

Wednesday, 28 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

Top Trends in Security and Risk Management

Peter Firstbrook, VP Analyst, Gartner

"Top trends" highlight ongoing strategic shifts in the security ecosystem that aren't yet widely recognized, but are expected to have broad industry impact and significant potential for disruption. This presentation will describe the most significant trends in security and risk management and how leading organizations are taking advantage of these trends.
Key issues explored will include:
- Top technological improvements in the security product landscape
- Trends in creating a top notch security organization
- Long-term trends that will influence security strategy

Wednesday, 28 April, 2021 / 02:30 PM - 03:15 PM CEST

(08:30 AM - 09:15 AM EDT)

Roundtable: How Successful Women Navigate Career Success in Times of Change

Mary Ruddy, VP Analyst, Gartner

Change brings challenges but it can also create new opportunities and open new avenues for achieving your goals. In this session we will talk about recent changes, including the expansion of remote work, and best practice adjustments you can make to keep your career on track and increase your future success. Participants will discuss what they have seen in their organization and share additional ideas that have worked for them.

Thursday, 29 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

IAM Leader's Guide to Privileged Access Management

Felix Gaehtgens, VP Analyst, Gartner

An introduction for privileged access management: Why is PAM such a crucial piece of any security program? How should you leverage PAM? How can you raise your security posture by using a just-in-time PAM and zero standing privileges approach?

Thursday, 29 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

The State of Identity Proofing and Affirmation

Akif Khan, Sr Director Analyst, Gartner

Obtaining confidence in a customer’s or employee's identity is the foundational starting point of remote interactions for most organizations. IAM leaders must understand the current state-of-the-art, balancing assurance needs with friction in the UX, while orchestrating multiple tools and becoming aware of accuracy and bias.

Thursday, 29 April, 2021 / 12:15 PM - 12:45 PM CEST

(06:15 AM - 06:45 AM EDT)

How to Tell Your Story Like a Pro

Leigh McMullen, Distinguished VP Analyst, Gartner

Whether it's in the board room or the big stage at an event like symposium, having a great story is just part of the equation. This session is about how to tell your story. How to structure it for different audiences and different formats, and how to make sure your message sticks!

Thursday, 29 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

IT Leaders' Guide to IAM Program Management

David Collinson, Sr Director Analyst, Gartner

IT leaders often struggle to know where to begin and how to initiate a well-run IAM program. This session will help you by taking you through the initial steps, best practice and learnings from organisations that have been through this process before.

Thursday, 29 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

Accelerate Your IAM Using DevOps and Agile Approaches

Kevin Kampman, Sr Director Analyst, Gartner

IAM adoption has traditionally been seen as a monolithic and waterfall style of deployment activity. These characteristics are changing as the needs of the business preclude extended investment and adoption. Learn how organizations have used DevOps and agile approaches to improve alignment with their business requirements and practices.

Wednesday, 28 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

Top Trends in Security and Risk Management

Peter Firstbrook, VP Analyst, Gartner

"Top trends" highlight ongoing strategic shifts in the security ecosystem that aren't yet widely recognized, but are expected to have broad industry impact and significant potential for disruption. This presentation will describe the most significant trends in security and risk management and how leading organizations are taking advantage of these trends.
Key issues explored will include:
- Top technological improvements in the security product landscape
- Trends in creating a top notch security organization
- Long-term trends that will influence security strategy

Wednesday, 28 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

Cool or Not? Emerging IAM Technologies You Should Know About

David Mahdi, VP Analyst, Gartner

There is no lack of innovation and emerging technology in the red hot IAM space. This presentation will cover some of the exciting and promising technologies in the IAM space. In this session, we will address areas such as passwordless authentication, decentralized identity, machine identity and privacy.

Wednesday, 28 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Managing Machine Identities, Secrets, Keys and Certificates

Erik Wahlstrom, Sr Director Analyst, Gartner

An enterprisewide strategy for managing machine identities and credentials such as keys, secrets and certificates requires the usage of multiple tools. In this session we will provide guidance on how to pick the right type of tool and establish a process that meets modern DevOps as well as security requirements.

Wednesday, 28 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

Security Organization Dynamics

Tom Scholtz, Distinguished VP Analyst, Gartner

There is no such thing as a perfect model for security organizations. Every enterprise must develop its own model, taking into consideration basic principles, practical realities and the challenges of digital transformation. This session will address the following:
. What are the trends and challenges in security organization design?
. What are the factors that influence security organization?
. What are the current best practices and conceptual design models for security organization?

Thursday, 29 April, 2021 / 10:45 AM - 11:15 AM CEST

(04:45 AM - 05:15 AM EDT)

Outlook for Privacy, 2022

Bart Willemsen, VP Analyst, Gartner

The future of privacy is now. Amidst an unprecedented set of innovations, driven by a global move to maturing privacy and data protection legislation, consumers' demand for active protection of privacy continues. Looking for minimum compliance leads to risk and opportunity oversight. This session deals with upcoming challenges in privacy, the global state of the landscape, and the tools for a mature, value-creating privacy program.

Thursday, 29 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Ask the Expert: Consent Management and Data Residency – Two Critical Privacy Priorities for IAM Leaders

Bernard Woo, Sr Director Analyst, Gartner

Nader Henein, VP Analyst, Gartner

This Ask the Expert session will focus on the two critical focus areas part of the privacy program that will dominate the agenda for IAM leaders through 2022. The first is data residency and the increased number of laws and regulations that tie the location where data can be stored with the identity of the user. The second is consent and preference management, and the need to stretch the meaning of identity to encompass any identifiable piece of information linking it to preferences and other identity fragments.

Thursday, 29 April, 2021 / 01:45 PM - 02:15 PM CEST

(07:45 AM - 08:15 AM EDT)

Science Fiction or Reality: Decentralized and Bring Your Own Identity

David Mahdi, VP Analyst, Gartner

Digital identity is now viewed as a critical infrastructure. Yet, fundamental problems such as privacy, security and convivence remain a challenge. But is it real? What can and should you do? Decentralized and bring your own identity offer new and exciting approaches to solving this problem.

Thursday, 29 April, 2021 / 02:30 PM - 03:00 PM CEST

(08:30 AM - 09:00 AM EDT)

The VPN Is Dead: Long Live Zero Trust Network Access

Patrick Hevesi, VP Analyst, Gartner

Thomas Lintemuth, Sr Director Analyst, Gartner

ZTNA, sometimes called as software-defined perimeters (SDP), replaces traditional technologies and eliminates the need to extend excessive trust. It provides adaptive, identity-aware, precision access that improves flexibility, agility and scalability, while offering a consistent experience regardless of who the user is or where they are. In this session, we will learn:
. What is ZTNA, exactly, and why is it suddenly so popular?
. What are the benefits and the common emerging use cases?
. What can we expect it to evolve into as it matures?

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