Supply chain leaders are applying shared services models to an increasing range of activities, while traditional transactional shared services activities are being automated and outsourced. Learn how peers are scoping and evolving their supply chain shared services activities.
Speaker Bio
Alan O'Keeffe
Sr Director Analyst
Alan O'Keeffe is a Senior Research Director in the Organizational Development team. Alan covers global supply chain organization design, governance, change management, and organization behavior. Using in-depth cross-industry research and insight into trends he provides advice to supply chain leaders on how best to engage people and organizations to address the growing complexity of 21st century supply chains.
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Monday, 05 June, 2023 / 02:30 PM - 03:15 PM CEST
Roundtable: Evolving Supply Chain Shared Services
Tuesday, 06 June, 2023 / 10:15 AM - 11:45 AM CEST
Workshop: Refocus Your Center of Excellence to Balance Strategic Objectives and Operational Needs
COE leaders have two contradictory fears — being perceived as an ivory tower detached from operations; and getting drawn into tactical activities detached from supply chain strategy. This session will explore how COEs can walk that tightrope of synergistic engagement with operations while producing deliverables that address strategic objectives.