Will a minimum night stay be required?
Yes, a two-night minimum stay is required.
How do I make a hotel reservation?
At this time, the Gartner hotel reservation site is closed. To inquire about hotel availability, or to change or cancel an existing reservation, please contact the Gartner Supply Chain Symposium hotels directly starting at 9:00 a.m. CET on Wednesday, May 24, 2023 and reference “Gartner Supply Chain Symposium.”
Hilton Diagonal Mar
+34 935 07 07 07
AC Hotel Barcelona Forum by Marriott
+34 934 89 82 00
+34 933 56 10 00
SB Diagonal Zero
+34 935 07 80 00
+34 933 03 44 40
+34 931 65 74 20
+34 933 56 26 00
Hotel Occidental Barcelona
+34 936 26 88 44
How do I make a special request for my reservation? (Bed type, Close to elevator, fridge in room, etc.)
All special requests can be entered during your hotel booking. Note that all requests are based on hotel availability and are not guaranteed.
If you have any accessibility needs, please contact us at GlobalConferences@gartner.com. We are committed to providing a welcoming and inclusive conference experience for all participants and will work with the hotel to accommodate you.
When will I receive my Hotel Confirmation number?
The hotel will issue you an email with your confirmation details after Friday 26 May 2023.
How do I change or cancel my hotel reservation?
If you need to change or cancel your hotel reservation prior to 5:00 p.m. ET on Wednesday 17 May 2023, log into your registration profile and select Edit Reservation.
After 5:00 p.m. ET on Wednesday 17 May 2023, all reservation changes will need to be made directly with the hotel.
What is the hotel cancellation policy?
All reservations are subject to a non-refundable deposit equal to 1 night’s stay before Wednesday 17 May 2023. This can only be waived if the reservation is canceled within 3 business days of the time of booking and prior to the cutoff. After Wednesday 17 May 2023, the hotel will charge you for the non-refundable deposit equal to 2 night’s stay.
Please email GlobalConferences@gartner.com if you are no longer planning to attend the conference, so we can cancel your registration.
Will my credit card be charged a deposit?
After Wednesday 17 May 2023, all reservations are subject to a non-refundable deposit equal to 2 night’s stay.
● If you need a receipt for this charge, it can be provided from the hotel directly after Friday 26 May 2023.
● If you want to change the method of payment for this deposit, this can be done using a Credit Card Authorization form. This form is provided by the hotel and can be completed with them directly after Friday 26 May 2023.*Note: Some hotels may require this to be done 14 days prior to arrival. Please plan accordingly.
● Government rated reservations will not be charged a deposit until check-in.
Does the hotel do a pre-authorization on my credit card for incidentals?
Upon check-in, the hotel may require a pre-authorization on your credit card. This will be disclosed in your hotel confirmation email from the hotel.
Note that this amount varies by hotel. Any unused authorized funds will be released back to you between 3-5 business days after your departure. Because of this hold, it is recommended that you use a credit card for these authorizations so that your personal funds on your debit card will not be affected during your stay.
Can I pre-pay and/or have someone else pay for my hotel reservation?
Yes, you can pre-pay or have someone else pay for your hotel reservation using a Credit Card Authorization form. This form is provided by the hotel and can be completed with them directly after Friday 26 May 2023. *Note: Some hotels may require this to be done 14 days prior to arrival. Please plan accordingly.
I received a phone call from someone saying they can offer me a room at a lower rate or at a different hotel. Is this a scam?
It is possible that you may receive phone calls, emails or see websites from unaffiliated organizations and individuals who claim to be acting on behalf of Gartner and offer assistance booking a hotel room for the conference. Please note that Gartner has not authorized them, or anyone else, to contact you on our behalf.
Gartner does not recommend that you do business with them or provide them with your contact or payment information or other personal details. If you choose to do so, you solely assume the risk. A list of known unaffiliated organizations, web sites and individuals may be found here: Fraudulent Hotel Providers.
If you have questions or would like to report a scam attempt, please email ReportPhishing@gartner.com.
Who do I contact if I have additional questions?
For additional assistance, please contact the Gartner Conferences team at 1-866-405-2511. You can also access a list of our global numbers here.