Over two days at Gartner CIO Leadership Forum 2023, the agenda focused on the CIO role as the leader of the digital experience while building leadership and executive skills needed to accelerate innovative business and technology strategies.
Agenda
Over two days at Gartner CIO Leadership Forum 2023, the agenda focused on the CIO role as the leader of the digital experience while building leadership and executive skills needed to accelerate innovative business and technology strategies.
As a CIO in an era of ongoing disruption, your guidance on the creative application of new and emerging technologies is essential to business growth and competitive advantage. We covered short- and long-term strategies to lead you and your team to success in dynamic and uncertain times.
The IT organization no longer owns all IT. Today you must develop fusion teams of highly skilled individuals. You must find ways to build digital dexterity and manage risk for the organization. This track helped reshape attitudes for greater agility, ESG programs, risk management, and enterprise operating models.
Top performing leaders are people centric and focus on relationships. Your technical skills may have gotten you to where you are now but they won’t keep you there. You need to improve your executive relationships and develop yourself to amplify your impact.
CIOs own ensuring digital foundations exist for the business growth opportunities CEOs expect. This includes resolving funding for the right initiatives, ensuring adaptive continuous strategy and execution. Your challenge is to create a modular architecture that empowers scalability and growth.
Having the talent to deliver against the ambitious technology agenda is a struggle in today’s environment. You need to use unconventional approaches to find talent, create an inclusive environment to retain, and create a culture that is emboldened by change and innovation.
CEOs have ambitious agendas that require technology. You must step into the opportunities that now exist across the enterprise. The role of the CIO is expanding, not shrinking, and you must take a leadership role in delivering on digital dividends.
Monday, March 20, 2023 / 08:30 AM - 09:45 AM EDT
Debra Christmas, Sr Executive Partner, Gartner
Join us for this exclusive event tailored for women CIOs hosted by Gartner Executive Programs, giving you the opportunity to meet and interact on common topics and interests prior to the beginning of the conference.
Monday, March 20, 2023 / 10:00 AM - 10:45 AM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Christie Struckman, VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
CIOs face challenges as executives and as the heads of IT. Join us for the Gartner Opening Keynote in which we'll focus on helping CIOs produce material returns and drive value throughout their organization.
Monday, March 20, 2023 / 11:15 AM - 11:45 AM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
Business conditions are volatile and uncertain. Our fresh global CEO survey sheds light on how business leaders are rethinking their strategies. We will explain how new directions they take in 2023 will impact the technology-related agenda.
Monday, March 20, 2023 / 11:15 AM - 11:45 AM EDT
Bruce Robertson, Distinguished VP, Advisory, Gartner
Employees demand leaders take a more human approach, leading with greater authenticity, empathy and adaptivity. CIOs must develop their courage, commitment and confidence, and adopt a more human-centric approach to leadership to elevate their people.
Monday, March 20, 2023 / 12:00 PM - 12:30 PM EDT
Vimarsh Bakaya, VP, Advisory, Gartner
Objectives and key results are sometimes confused with key performance indicators and outcome-driven metrics. In this session, CIOs will learn when and how to use them separately or together for maximum impact on IT and business goals. We'll share practical examples of how CIOs can use these methods to track strategy execution, measure performance and demonstrate business value.
Monday, March 20, 2023 / 12:30 PM - 01:30 PM EDT
Christiane Groth, VP, Advisory, Gartner
Since 2020, 67% of organizations have increased investment in leadership skills offerings through their learning and development function. However, fewer than 50% of organizations have changed their leadership criteria or expectations within the past year, despite significant changes brought about by the pandemic. Join in the discussion over lunch to hear the three imperatives to develop future-ready leaders.
Monday, March 20, 2023 / 02:00 PM - 02:30 PM EDT
Kristin Moyer, Distinguished VP Analyst, Gartner
This session will be the first showing of the results of Gartner's growth survey, based on responses from approximately 200 CxOs globally, about how they are planning to grow. Moreover, the role of IT/digital in that growth.
Monday, March 20, 2023 / 02:00 PM - 03:30 PM EDT
Michael O'Brien, Sr Executive Partner, Gartner
Mark Kenneth, Sr Executive Partner, Gartner
This workshop will help CIOs create and communicate metrics, KPIs, and dashboards that will improve and influence decision-making toward your desired outcomes. Participants will be given a use case, and using what is learned in this workshop, craft convincing and persuasive metrics to win over leadership. This workshop is practical and actionable, with approaches you can start using the day you get back from the conference.
Monday, March 20, 2023 / 02:45 PM - 03:15 PM EDT
Bruce Robertson, Distinguished VP, Advisory, Gartner
CIOs find that the main barriers to their enterprise's digital ambitions do not come from the IT organization but from the rest of the business areas. Many CIOs are mandated to create a digital mindset in their companies. Others are not explicitly mandated but feel the pressure of the expectation to lead this mindset shift. In this session, CIOs will learn how to change their enterprise culture.
Monday, March 20, 2023 / 03:30 PM - 04:00 PM EDT
Alvaro Mello, VP, Advisory, Gartner
CEOs are asking CIOs to contribute to enterprise sustainability goals, which are growing in visibility, both by leading the IT function and playing a stewardship role at the enterprise level. This session will give you practical steps (drawn from case studies of leading CIOs) to make a difference in sustainability by helping with assessment, measurement and emerging technology evaluation.
Monday, March 20, 2023 / 04:30 PM - 05:15 PM EDT
Stephanie Chung, Founding Chief Growth Officer & Current Global Brand Ambassador, Wheels Up
With trending headlines around “The Great Resignation” and “Quiet Quitting”, the post-Covid workforce's priorities have clearly changed. The larger question is, why hasn't our leadership? Join us as trailblazer and former Wheels Up executive Stephanie Chung boldly challenges you to think about leadership from a new perspective. With her personal stories and actionable takeaways, she’ll share the importance of adapting your leadership to serve your team and evolve yourself to be the leader your people need.
Tuesday, March 21, 2023 / 07:30 AM - 08:45 AM EDT
Guru Rao, Sr Executive Partner, Gartner
Continue the conversation with your midsize enterprise peers at this exclusive breakfast. Discussion topic: what security initiatives do you see as priorities for 2023?
Tuesday, March 21, 2023 / 09:00 AM - 09:45 AM EDT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference
Tuesday, March 21, 2023 / 01:45 PM - 03:15 PM EDT
Marty Resnick, VP Analyst, Gartner
Steve Griffin, VP, Executive Partner, Gartner
Tom Carbonaro, Sr Executive Partner, Gartner
Fabrizio Zanardo, Executive Partner, Gartner
Joe Sims, Sr Executive Partner, Gartner
Mo Gomes, VP, Executive Partner, Gartner
This highly interactive, discussion-based session will bring CIOs together to explore how taking a more futurist mindset helps in dealing with the uncertainties of today, such as economic headwinds, talent shortages, continued disruptions and so forth. This discussion will help to turn the keynote message into more practical ideas. Join your peers for this unique opportunity to share experiences, identify best practices and discover your inner futurist.
Tuesday, March 21, 2023 / 01:45 PM - 03:15 PM EDT
Michael O'Brien, Sr Executive Partner, Gartner
Mark Kenneth, Sr Executive Partner, Gartner
This workshop will help CIOs create and communicate metrics, KPIs and dashboards that will improve and influence decision-making toward desired outcomes. Participants will be given a use case and using what is learned in this workshop, will craft convincing and persuasive metrics to win over leadership. This workshop is practical and actionable, comprising great approaches.
Tuesday, March 21, 2023 / 03:15 PM - 03:45 PM EDT
Tori Paulman, Sr Director Analyst, Gartner
CIOs have an outsized opportunity to contribute to improved DEI (diversity, equity, and inclusion) by acting as an ally to people in marginalized or underrepresented groups. However, many opportunities are missed because they are unsure exactly what to do, or are afraid their actions might make things worse. In this session, CIOs will learn the top behaviors and actions they can take to become super allies.
Tuesday, March 21, 2023 / 04:15 PM - 05:00 PM EDT
José Ruggero, Practice Vice President, Gartner
To wrap the CIO Leadership Forum, this keynote will synthesize the conference’s core messages and suggest future directions for the remainder of 2023. We will emphasize the opportunities of innovation and how you can capitalize on them to sustain your enterprise even in an uncertain economy where global issues dominate.
Monday, March 20, 2023 / 10:00 AM - 10:45 AM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Christie Struckman, VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
CIOs face challenges as executives and as the heads of IT. Join us for the Gartner Opening Keynote in which we'll focus on helping CIOs produce material returns and drive value throughout their organization.
Monday, March 20, 2023 / 11:15 AM - 12:45 PM EDT
Rick Holgate, Sr Executive Partner, Gartner
James Martin, Executive Partner, Gartner
Common but avoidable mistakes can keep organizations from achieving DEI advancement. This workshop shows CIOs the DEI pitfalls to evade and how to develop a measurable action plan that leads to progress on this key organizational priority.
Monday, March 20, 2023 / 02:00 PM - 03:30 PM EDT
Rick Holgate, Sr Executive Partner, Gartner
James Martin, Executive Partner, Gartner
Common but avoidable mistakes can keep organizations from achieving DEI advancement. This workshop shows CIOs the DEI pitfalls to evade and how to develop a measurable action plan that leads to progress on this key organizational priority.
Monday, March 20, 2023 / 04:30 PM - 05:15 PM EDT
Stephanie Chung, Founding Chief Growth Officer & Current Global Brand Ambassador, Wheels Up
With trending headlines around “The Great Resignation” and “Quiet Quitting”, the post-Covid workforce's priorities have clearly changed. The larger question is, why hasn't our leadership? Join us as trailblazer and former Wheels Up executive Stephanie Chung boldly challenges you to think about leadership from a new perspective. With her personal stories and actionable takeaways, she’ll share the importance of adapting your leadership to serve your team and evolve yourself to be the leader your people need.
Tuesday, March 21, 2023 / 07:30 AM - 08:45 AM EDT
Izella Dornell, VP, Executive Partner, Gartner
Join this exclusive event tailored for Women CIOs hosted by Gartner Executive Programs, giving you the opportunity to discuss hot topics with like-minded women and allies.
Tuesday, March 21, 2023 / 09:00 AM - 09:45 AM EDT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference
Tuesday, March 21, 2023 / 10:15 AM - 10:45 AM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
The CIO role must provide new forms of executive leadership value to all CxOs. This session will guide CIOs to construct value propositions for each of their peers so they can create and deliver the maximum business impact and advance their ambitions.
Tuesday, March 21, 2023 / 11:00 AM - 11:30 AM EDT
Jennifer Carter, Principal Analyst, Gartner
The pandemic experience and dynamic talent market has reset work norms, while often distracting leaders from the fundamentals of productivity. This session will provide CIOs clarity of the human-centric work practices that make IT employees more productive and high-performing.
Tuesday, March 21, 2023 / 11:00 AM - 11:30 AM EDT
Christie Struckman, VP Analyst, Gartner
CIOs spend much of their day influencing others – peers, bosses, employees, vendors – to do the right things for the organization. Or to stop doing the wrong things. But a well-articulated argument, bolstered with data, is not as impactful as one would like it to be. Learn the four tactics that are easy to use and surprisingly impactful at influencing others.
Tuesday, March 21, 2023 / 11:45 AM - 12:15 PM EDT
Danielle Metz, Director, Information Management and Technology, CIO for OSD, DoD
Are you an engaged and effective member of the C-suite, clearly communicating and executing the strategic direction for IT? Learn how one organization developed and executed an "Assessment-to-Action" process by engaging stakeholders, leveraging Gartner industry benchmarks, and coming face-to-face with past IT missteps to form an actionable plan, championed alongside other C-suite executives. Discover how you can use this Assessment-to-Action process to elevate and empower the roles of a CIO and IT within your organization.
Tuesday, March 21, 2023 / 11:45 AM - 12:15 PM EDT
Brandon Germer, Sr Director Analyst, Gartner
For over twenty years Gartner has offered a "new years resolutions" set of self-improvement ideas to help CIOs sharpen their performance in the job. Every year we suggest new tactics, relevant to the changing demands of this rapidly evolving role.
Monday, March 20, 2023 / 08:30 AM - 09:45 AM EDT
Michael O'Brien, Sr Executive Partner, Gartner
Join your peers at this exclusive breakfast to kick-off your midsize enterprise attendee experience at this year's CIO Leadership Forum. See how other midsize entprises are planning for talent in response to changing IT labor market dynamics for 2023.
Monday, March 20, 2023 / 10:00 AM - 10:45 AM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Christie Struckman, VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
CIOs face challenges as executives and as the heads of IT. Join us for the Gartner Opening Keynote in which we'll focus on helping CIOs produce material returns and drive value throughout their organization.
Monday, March 20, 2023 / 11:15 AM - 12:00 PM EDT
Fariba Anderson, Sr Executive Partner, Gartner
Greg Loos, Sr Executive Partner, Gartner
CIOs who take DEI seriously and show up as allies for the LGBTQ+ and other underrepresented communities have a better chance of attracting and retaining talent. Subsequently, they have a better chance to increase innovation and capacity with the power of inclusivity. At this roundtable, we will exchange ideas to overcome the challenges that stand in the way of CIOs creating a more inclusive work environment.
Monday, March 20, 2023 / 11:15 AM - 12:00 PM EDT
Izella Dornell, VP, Executive Partner, Gartner
Kathy Ameche, VP, Executive Partner, Gartner
Despite substantial gains, stereotypes and challenges for female leaders still impact their growth and influence, resulting in a leadership gap. As more diverse leaders take high-ranking roles, all genders should implement leadership that propels successful women in technology. This discussion will address navigating the evolving landscape and leading with courage across a multigenerational workforce in unique working environments.
Monday, March 20, 2023 / 11:15 AM - 12:00 PM EDT
Maria Cristina Bello, Sr Executive Partner, Gartner
Dave Scott, VP, Executive Partner, Gartner
Join this lightly facilitated discussion as we exchange best practices and challenges around the key drivers impacting talent retention, talent development and talent sourcing. Explore the importance of leveraging internal talent marketplaces, a connected and versatilist leadership, and the presence of agile learning practices to cultivate a growth mindset and rejuvenate the Employee Value Proposition.
Monday, March 20, 2023 / 11:15 AM - 12:45 PM EDT
Sandra Donatelli, VP, Executive Partner, Gartner
Carolyn Damon, VP, Executive Partner, Gartner
Executive leaders must prioritize identifying and closing critical business and operational capability gaps prior, or be ready to accept less than optimal results for their strategic efforts. This workshop will provide a framework to identify, prioritize, and build development plans that help level up your teams competencies and deliver on the promise of next generation leadership.
Monday, March 20, 2023 / 02:00 PM - 03:30 PM EDT
Tori Paulman, Sr Director Analyst, Gartner
Tom Beck, VP, Team Manager, Gartner
Jim Griffith, VP, Executive Partner, Gartner
Alicia Blain, VP, Team Manager, Gartner
Olivier Erhard, VP, Team Manager, Gartner
Bill Schmidt, Executive Partner, Gartner
This highly interactive, discussion-based session will bring CIOs together to explore which future of work model attributes drive desired talent outcomes. This means finding the optimum balance of remote versus office working, autonomy versus control, and flexibility versus standardization in today’s competitive tech talent marketplace. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.
Monday, March 20, 2023 / 04:30 PM - 05:15 PM EDT
Stephanie Chung, Founding Chief Growth Officer & Current Global Brand Ambassador, Wheels Up
With trending headlines around “The Great Resignation” and “Quiet Quitting”, the post-Covid workforce's priorities have clearly changed. The larger question is, why hasn't our leadership? Join us as trailblazer and former Wheels Up executive Stephanie Chung boldly challenges you to think about leadership from a new perspective. With her personal stories and actionable takeaways, she’ll share the importance of adapting your leadership to serve your team and evolve yourself to be the leader your people need.
Tuesday, March 21, 2023 / 09:00 AM - 09:45 AM EDT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference
Tuesday, March 21, 2023 / 10:15 AM - 10:45 AM EDT
Christiane Groth, VP, Advisory, Gartner
IT employees with diverse backgrounds and career aspirations demand personal growth opportunities, flexibility and autonomy in job interest alignment with diverse paths for building their career experiences. Learn how to take an agile, adaptive and portfolio approach to creating and managing career paths for building a diverse, future-ready IT workforce.
Tuesday, March 21, 2023 / 11:00 AM - 11:30 AM EDT
Tori Paulman, Sr Director Analyst, Gartner
CIOs are struggling with higher attrition and higher demand for flexibility from the workforce. Getting hybrid right can have a huge impact on talent attraction and retention. This session will intersect the most recent data about hybrid worker preferences with the lessons learned in the early phases of the return to the workplace. Attendees will leave with a plan to support workplace experience and collaboration in the hybrid world.
Tuesday, March 21, 2023 / 11:45 AM - 12:15 PM EDT
Lily Mok, VP, Team Manager, Gartner
Much effort has gone into redefining and identifying the IT Employee Value Proposition (EVP) to be more human-centric and attract and retain IT Talent. Now it is time to bring these EVP attributes to life. Living these attributes is essential for building a diverse and inclusive workforce. This session will show examples of how organizations develop and deliver a compelling Employee Value Proposition to retain and attract top talent in the rapidly changing work world.
Tuesday, March 21, 2023 / 01:45 PM - 02:15 PM EDT
Kevin Smith, Sr Director Analyst, Gartner
Imagine cultivating and deploying non-IT, functional group digital leaders into all parts of the enterprise — to lead and accelerate digital dexterity and execution from within the business units. CIOs can cultivate these leaders in a formalized way. Democratizing digital delivery by design requires not only non-IT group technology owners in business areas but also skilled digital leaders working alongside them, helping CIOs orchestrate such democratization.
Tuesday, March 21, 2023 / 01:45 PM - 02:15 PM EDT
Jose Ramirez, Sr Principal Analyst, Gartner
Our 2023 CIO Survey identifies multiple unconventional approaches to working with key digital talent. Learn about effective techniques for finding and leveraging these sources to shrink your talent gaps.
Tuesday, March 21, 2023 / 01:45 PM - 03:15 PM EDT
Carolyn Damon, VP, Executive Partner, Gartner
Sandra Donatelli, VP, Executive Partner, Gartner
Executive leaders must prioritize identifying and closing critical business and operational capability gaps prior, or be ready to accept less than optimal results for their strategic efforts. This workshop will provide a framework to identify, prioritize, and build development plans that help level up your teams competencies and deliver on the promise of next generation leadership.
Tuesday, March 21, 2023 / 03:15 PM - 03:45 PM EDT
Lily Mok, VP, Team Manager, Gartner
The economic uncertainty, heightened competition for tech talent and emerging changes in the employee-employer relationship are driving an urgent need for CIOs to build talent intelligence that informs the design of the future workforce. Join this session to learn about how you can get ahead with an agile, data-driven approach to strategic workforce planning that enables an adaptable workforce to deliver on your mission critical priorities.
Tuesday, March 21, 2023 / 03:15 PM - 04:00 PM EDT
Izella Dornell, VP, Executive Partner, Gartner
Denise McCurdy, Executive Partner, Gartner
Despite substantial gains, stereotypes and challenges for female leaders still impact their growth and influence, resulting in a leadership gap. As more diverse leaders take high-ranking roles, all genders should implement leadership that propels successful women in technology. This discussion will address navigating the evolving landscape and leading with courage across a multigenerational workforce in unique working environments.
Tuesday, March 21, 2023 / 03:15 PM - 04:00 PM EDT
Maria Cristina Bello, Sr Executive Partner, Gartner
Dave Scott, VP, Executive Partner, Gartner
Join this lightly facilitated discussion as we exchange best practices and challenges around the key drivers impacting talent retention, development and sourcing. Explore the importance of leveraging internal talent marketplaces, a connected and versatilist leadership and the presence of agile learning practices to cultivate a growth mindset and rejuvenate the employee value proposition.
Monday, March 20, 2023 / 10:00 AM - 10:45 AM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Christie Struckman, VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
CIOs face challenges as executives and as the heads of IT. Join us for the Gartner Opening Keynote in which we'll focus on helping CIOs produce material returns and drive value throughout their organization.
Monday, March 20, 2023 / 11:15 AM - 11:45 AM EDT
Jennifer Carter, Principal Analyst, Gartner
Executive leaders' duties have become increasingly interconnected, communal and overlapping, making problem-solving more difficult and increasing time spent in ELT positions rather than functional leadership roles. Executive leaders need a distinct set of skills and abilities to prosper as ELT members of a digital organization, and new executives might need to be hired. In this session, we will look at the skills and abilities required to succeed as an ELT member of the new digital organization.
Monday, March 20, 2023 / 11:15 AM - 12:45 PM EDT
Steve Heck, Sr Executive Partner, Gartner
Satyamoorthy Kabilan, Executive Partner, Gartner
Effective stakeholder relationship building and management is a critical skill every CIO needs to be effective, influential and respected as an enterprise executive. This workshop will focus on those things you must do well to elevate your stakeholder relationships and impact so your organization can be great at IT.
Monday, March 20, 2023 / 12:00 PM - 12:30 PM EDT
Jose Ramirez, Sr Principal Analyst, Gartner
Communication stalemates are a constant roadblock for CIOs trying to drive change, secure resources, and achieve results. It is time to change how you communicate your messages to your peers and the board in today's human-centric world. Learn how to amplify your communication skills to be heard and let the C-Suite see you as an integral executive leader.
Monday, March 20, 2023 / 02:00 PM - 03:30 PM EDT
Steve Heck, Sr Executive Partner, Gartner
Satyamoorthy Kabilan, Executive Partner, Gartner
Effective stakeholder relationship building and management is a critical skill every CIO needs to be effective, influential and respected as an enterprise executive. This workshop will focus on those things you must do well to elevate your stakeholder relationships and impact so your organization can be great at IT.
Monday, March 20, 2023 / 02:45 PM - 03:15 PM EDT
Kevin Smith, Sr Director Analyst, Gartner
The digital-era challenges industrial-era mindsets about change (from risk to opportunity), organizational structure (from hierarchical to flattened/fluid/matrixed), performance management (from stack ranking to 360 feedback), culture (for heroes to collaborators) and more. This session discusses how CIOs can advance the executive mindset to accelerate the realization of growth and value from digital investments.
Monday, March 20, 2023 / 03:30 PM - 04:00 PM EDT
Jennifer Carter, Principal Analyst, Gartner
At work, difficult people exist; they may make everything about themselves, obsess over details and assume you are out to get them. As senior executives' duties become more interrelated, communal and overlapped, they must develop effective strategies for coping with these individuals and the stress they may bring to the firm. In this session, we'll look at how to spot a difficult personality and what to do about it to prevent a disruptive confrontation.
Monday, March 20, 2023 / 03:30 PM - 04:15 PM EDT
Juan Gutierrez, VP, Executive Partner, Gartner
Ken Freeman, Sr Executive Partner, Gartner
The CIO role must provide new forms of executive leadership value to all CxOs.
This roundtable offers the opportunity to exchange experiences and ideas to accelerate the construction of value propositions for key executive stakeholders.
Monday, March 20, 2023 / 04:30 PM - 05:15 PM EDT
Stephanie Chung, Founding Chief Growth Officer & Current Global Brand Ambassador, Wheels Up
With trending headlines around “The Great Resignation” and “Quiet Quitting”, the post-Covid workforce's priorities have clearly changed. The larger question is, why hasn't our leadership? Join us as trailblazer and former Wheels Up executive Stephanie Chung boldly challenges you to think about leadership from a new perspective. With her personal stories and actionable takeaways, she’ll share the importance of adapting your leadership to serve your team and evolve yourself to be the leader your people need.
Tuesday, March 21, 2023 / 07:30 AM - 08:30 AM EDT
Chet Geschickter, VP Analyst, Gartner
Elaine Hicks, Executive Partner, Gartner
Kevin Hollister, VP, Executive Partner, Gartner
In this exclusive Invitational Program, we reveal common execution breakdowns and how CIOs and senior IT leaders can use key performance indicators (KPIs) to establish performance improvement roadmaps. Plus, we share the KPIs that differentiate top performers in digital revenue generation, and how you can prioritize actions to help your organization navigate economic headwinds and demonstrate IT’s business value. You also will hear examples from current and former CIOs on how they’ve successfully proven IT’s business impact.
Tuesday, March 21, 2023 / 09:00 AM - 09:45 AM EDT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference
Tuesday, March 21, 2023 / 10:15 AM - 11:00 AM EDT
Juan Gutierrez, VP, Executive Partner, Gartner
Ken Freeman, Sr Executive Partner, Gartner
The CIO role must provide new forms of executive leadership value to all CxOs.
This roundtable offers the opportunity to exchange experiences and ideas to accelerate the construction of value propositions for key executive stakeholders.
Tuesday, March 21, 2023 / 10:15 AM - 11:45 AM EDT
Debra Christmas, Sr Executive Partner, Gartner
Nick Reddall, VP, Executive Partner, Gartner
With the growing economic headwinds, the competition to getting initiatives approved will only intensify. Learning to become an effective storyteller can be a superpower that allows you to gain considerable influence in your organization and get approval for your initiatives.
When making decisions on initiatives, decision-makers often need to *feel* a decision is right, and this feeling is driven by their emotional side. A skilled storyteller can hack a decision-maker's "gut" and create a new context to win approvals.
Learn the fundamentals that are core to every single story and how to create a compelling narrative - then compete with other tables for the best story to win approval for your initiative.
Tuesday, March 21, 2023 / 01:45 PM - 03:15 PM EDT
Debra Christmas, Sr Executive Partner, Gartner
Nick Reddall, VP, Executive Partner, Gartner
With the growing economic headwinds, the competition to getting initiatives approved will only intensify. Learning to become an effective storyteller can be a superpower that allows you to gain considerable influence in your organization and get approval for your initiatives.
When making decisions on initiatives, decision-makers often need to *feel* a decision is right, and this feeling is driven by their emotional side. A skilled storyteller can hack a decision-maker's "gut" and create a new context to win approvals.
Learn the fundamentals that are core to every single story and how to create a compelling narrative - then compete with other tables for the best story to win approval for your initiative.
Tuesday, March 21, 2023 / 02:30 PM - 03:00 PM EDT
Christie Struckman, VP Analyst, Gartner
CIO’s opportunities and responsibilities are expanding, with a greater focus on delivering business outcomes. CIOs need to orchestrate peers, partners and the IT organization toward the business objectives. With a small, but powerful set of practices, CIOs will be the outcome-driven leader the organization needs.
Tuesday, March 21, 2023 / 03:15 PM - 03:45 PM EDT
Chet Geschickter, VP Analyst, Gartner
While CFOs struggle to appropriately fund digital investments using rigid project-based funding models, CIOs can engage with them by actively involving finance throughout the initiative’s maturation. A productive and successful collaboration with CFOs requires more than a collegial relationship, CIOs must evolve how digital initiatives are funded and show the impact of digital initiatives on both business outcomes and corporate financial performance.
Monday, March 20, 2023 / 10:00 AM - 10:45 AM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Christie Struckman, VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
CIOs face challenges as executives and as the heads of IT. Join us for the Gartner Opening Keynote in which we'll focus on helping CIOs produce material returns and drive value throughout their organization.
Monday, March 20, 2023 / 11:15 AM - 11:45 AM EDT
Marty Resnick, VP Analyst, Gartner
Remember the days of "decision support?" We've gone full circle. A major theme moving forward is how to become a data-driven company and make data-driven decisions. But much more concrete than before. Why will decision making become the next competitive differentiator? How can we link data-driven decisions to business value? How can we manage more interconnected decision making? What are the limitations of being data driven?
Monday, March 20, 2023 / 11:15 AM - 12:45 PM EDT
Steven Carter, VP, Executive Partner, Gartner
Lori Blickensderfer, VP, Executive Partner, Gartner
This workshop will offer a practical way to apply the components of service and product operating models to improve delivery speed and increase business stakeholder satisfaction. Attendees will understand each component, how it fits into the overall operating model pattern and how it impacts ways of working across the enterprise. Exercises will focus on identifying and removing barriers with actionable next steps.
Monday, March 20, 2023 / 12:00 PM - 12:30 PM EDT
Tsuneo Fujiwara, VP Analyst, Gartner
Innovation has moved beyond the experimental exploration of new revenue or efficiency opportunities and is now seen as a core capability used for strategic risk mitigation, external sustainability goals, corporate brand and reputation, and other goals with less obvious direct monetary value. This mandates new funding criteria, new governance approaches and new mindsets. Learn what leading innovators are doing differently.
Monday, March 20, 2023 / 12:00 PM - 12:30 PM EDT
Alvaro Mello, VP, Advisory, Gartner
Despite their critical value to digital strategies, business technologists continue to suffer from low levels of engagement and recognition. Progressive CIOs and CHROs are instilling greater role fluidity and flexibility in assignments for all technologists, within IT and beyond. This session features practical examples of how to leverage digital badges, internal gig marketplaces and other innovative tactics to recognize, motivate and develop staff with critical digital skills.
Monday, March 20, 2023 / 12:15 PM - 01:00 PM EDT
Steve Du Plooy, Sr Executive Partner, Gartner
Robert Maloney, VP, Executive Partner, Gartner
ERP initiatives are often associated with high costs and limited value. Many IT leaders find themselves in a position where they simultaneously justify costs to the board and ringfence the budget against changing business demands. This roundtable offers the opportunity to exchange experiences and ideas to optimize handling of business stakeholders and steer the ERP initativie to success.
Monday, March 20, 2023 / 12:15 PM - 01:00 PM EDT
Kevin Hollister, VP, Executive Partner, Gartner
Barbara Adams, Sr Executive Partner, Gartner
Join this Roundtable discussion with peers at midsize enterprises (MSEs) to share how to develop and communicate the business value of IT (BVIT) effectively, and to link technology investments and business outcomes.
Monday, March 20, 2023 / 02:00 PM - 02:30 PM EDT
Erin Neus-Cheong, Sr Director Analyst, Gartner
CIOs have been steadily increasing their digital product know-how, starting with employee-facing digital products and customer-facing channels/portals. It's now time to go further. Revenue-generating and venture-building digital products are forcing a convergence in all parts of the organization. This is not a solo IT journey. Learn how this product journey will transform the whole enterprise and IT, and be prepared to chart your course.
Monday, March 20, 2023 / 02:00 PM - 02:30 PM EDT
Linda Tai, Senior Vice President & Chief Technology Officer, Fannie Mae
Three years ago, Fannie Mae embarked on a Digital Transformation journey, which included application redesign to use cloud native capabilities, open APIs for the housing finance market to use, and a new way of operating our technology organization. In this session, we will discuss the operating model changes that enable Fannie Mae to operate in an agile way, at the speed of the cloud, stay compliant with our regulatory framework, react to strong market forces like the pandemic, and achieve the adaptability required to rapidly flex to market changes.
Monday, March 20, 2023 / 02:45 PM - 03:15 PM EDT
Jaime Capella, Distinguished VP, Research, Gartner
Using an empirical, quantitative analysis of more than 1,200 teams, we have distilled a set of actionable, adaptive governance principles that must inform the governance styles for fusion teams that blend IT and business technologists.
Monday, March 20, 2023 / 02:45 PM - 03:15 PM EDT
Patrick Long, Sr Principal Analyst, Gartner
Gartner is benchmarking 16 cybersecurity value metrics to enable peer comparisons at the board level. Use these metrics to measure and manage security budget and business value delivery. This changes how organizations measure, report and invest in security from the budget to the board.
Monday, March 20, 2023 / 03:30 PM - 04:00 PM EDT
Tsuneo Fujiwara, VP Analyst, Gartner
Economic headwinds impacting enterprises make it easy for executive leaders to delay innovation. However, in the long run, those that had the courage to innovate have come out ahead. Leverage Gartner's enterprise value equation framework to market internally, obtain seed money, staff resources, and deliver innovation creatively in uncertain economic times.
Monday, March 20, 2023 / 03:30 PM - 04:00 PM EDT
Akash Khurana, Executive Vice President and Chief Information and Digital Officer, Wesco
The CIO’s role is becoming more pivotal to effectively leverage technology-driven change to meet secular trend needs and advance organizations’ market position. Join us for this enlightening example of leveraging technology to drive optimizations for the business and new platforms and products to drive revenue growth.
Monday, March 20, 2023 / 04:30 PM - 05:15 PM EDT
Stephanie Chung, Founding Chief Growth Officer & Current Global Brand Ambassador, Wheels Up
With trending headlines around “The Great Resignation” and “Quiet Quitting”, the post-Covid workforce's priorities have clearly changed. The larger question is, why hasn't our leadership? Join us as trailblazer and former Wheels Up executive Stephanie Chung boldly challenges you to think about leadership from a new perspective. With her personal stories and actionable takeaways, she’ll share the importance of adapting your leadership to serve your team and evolve yourself to be the leader your people need.
Tuesday, March 21, 2023 / 09:00 AM - 09:45 AM EDT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference
Tuesday, March 21, 2023 / 10:15 AM - 10:45 AM EDT
Vimarsh Bakaya, VP, Advisory, Gartner
Many CIOs and IT leaders want to organize around “products,” or fit business and IT resources together into a new organizational model and operating structures defined as products (or value streams or capabilities). This session will use real world examples from CIOs who have been on this journey to share lessons learned and pitfalls on:
-Assessing operating model readiness
-Defining and piloting product teams
-Transforming IT resources and processes to run ‘products’ at broader scale
Tuesday, March 21, 2023 / 10:15 AM - 10:45 AM EDT
Marty Resnick, VP Analyst, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.
Tuesday, March 21, 2023 / 10:15 AM - 11:45 AM EDT
Steven Carter, VP, Executive Partner, Gartner
Lori Blickensderfer, VP, Executive Partner, Gartner
This workshop will offer a practical way to apply the components of service and product operating models to improve delivery speed and increase business stakeholder satisfaction. Attendees will understand each component, how it fits into the overall operating model pattern and how it impacts ways of working across the enterprise. Exercises will focus on identifying and removing barriers with actionable next steps.
Tuesday, March 21, 2023 / 10:15 AM - 11:45 AM EDT
Patrick Long, Sr Principal Analyst, Gartner
Lee Allen, Executive Partner, Gartner
Sandra Donatelli, VP, Executive Partner, Gartner
Edward So, Executive Partner, Gartner
Brian Mace, Sr Executive Partner, Gartner
Gregory Flaherty, Executive Partner, Gartner
This highly interactive, discussion-based session will bring CIOs together to explore how outcome-driven metrics (ODMs) can improve executive understanding of cyber risk. In this session, we will discuss how to develop and articulate the ODMs that can be leveraged. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.
Tuesday, March 21, 2023 / 10:15 AM - 12:15 PM EDT
Jaime Capella, Distinguished VP, Research, Gartner
Enterprises that succeed in scaling fusion teams deliver new digital capabilities faster while simultaneously achieving greater efficiency. But they also approach Agile as a wide-ranging new way of working, rather than just a software engineering methodology. This highly-interactive, discussion-based session will show how CIOs have helped their C-Suite peers pivot the culture of corporate functions (IT, HR, Finance, Procurement, Legal, etc.) toward agile ways of working, in support of fusion teams.
Tuesday, March 21, 2023 / 01:45 PM - 02:30 PM EDT
Kevin Hollister, VP, Executive Partner, Gartner
Barbara Adams, Sr Executive Partner, Gartner
(Repeat) Join this Roundtable discussion with peers at midsize enterprises (MSEs) to share how to develop and communicate the business value of IT (BVIT) effectively, and to link technology investments and business outcomes.
Tuesday, March 21, 2023 / 02:30 PM - 03:00 PM EDT
Jaime Capella, Distinguished VP, Research, Gartner
CIOs must ensure that fusion teams can seamlessly access the capabilities required to build architecturally sound and secure solutions. Join this session to understand how leading CIOs at Chevron, NIKE and others have modernized platforms to support the work of technologists within and outside of IT.
Monday, March 20, 2023 / 10:00 AM - 10:45 AM EDT
Irving Tyler, Distinguished VP Analyst, Gartner
Christie Struckman, VP Analyst, Gartner
Kristin Moyer, Distinguished VP Analyst, Gartner
CIOs face challenges as executives and as the heads of IT. Join us for the Gartner Opening Keynote in which we'll focus on helping CIOs produce material returns and drive value throughout their organization.
Monday, March 20, 2023 / 11:15 AM - 12:45 PM EDT
Walter Harmon, Sr Executive Partner, Gartner
Chuck Price, Executive Partner, Gartner
This interactive “gamified” workshop is designed to actively involve senior leaders, board members, and business stakeholders to boost their awareness of cybersecurity by flipping their perspectives by looking through the lens of the attacker’s point of view. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.
Monday, March 20, 2023 / 12:15 PM - 01:00 PM EDT
Steve Buckridge, Sr Executive Partner, Gartner
Shiraz Mahyera, Executive Partner, Gartner
Contribute with your peers to a discussion on what progress has been made toward moving from a Project-based operating model to a Product-based model. How long did it take your teams and business partners to understand what it means? Did you go big bang with many products or incrementally with just a few? What stumbling blocks got in your way? Where did you source your Product Mangers?
Monday, March 20, 2023 / 02:00 PM - 02:30 PM EDT
Chet Geschickter, VP Analyst, Gartner
Through times on economic uncertainty, enterprises look to optimize their digital business initiatives but struggle to execute and measure the right activities to support their efforts. Data and analysis from Gartner's Digital Execution Scorecard shows how CIOs can measure and track critical digital KPIs, across four cohorts, where top performers significantly outperform their peers.
Monday, March 20, 2023 / 03:30 PM - 04:15 PM EDT
Guru Rao, Sr Executive Partner, Gartner
Vincent Wang, Sr Executive Partner, Gartner
Midsize enterprise CIOs need to be prepared for cybersecurity risks and implement best practices in response planning. Share your experiences with your peers during this interactive discussion.
Monday, March 20, 2023 / 03:30 PM - 04:15 PM EDT
Mark Bartram, VP, Executive Partner, Gartner
Hana Pika, Executive Partner, Gartner
Economic outlooks for economies across the globe continue to fluctuate. Leaders face elevated inflation and waning economic growth risks stagflation. In a stagflation scenario, business investment decreases and job options shrink, while higher prices destroy demand, reducing growth further. In this facilitated discussion, peers will exchange ideas on approaches to mitigate an economic downturn.
Monday, March 20, 2023 / 04:30 PM - 05:15 PM EDT
Stephanie Chung, Founding Chief Growth Officer & Current Global Brand Ambassador, Wheels Up
With trending headlines around “The Great Resignation” and “Quiet Quitting”, the post-Covid workforce's priorities have clearly changed. The larger question is, why hasn't our leadership? Join us as trailblazer and former Wheels Up executive Stephanie Chung boldly challenges you to think about leadership from a new perspective. With her personal stories and actionable takeaways, she’ll share the importance of adapting your leadership to serve your team and evolve yourself to be the leader your people need.
Tuesday, March 21, 2023 / 09:00 AM - 09:45 AM EDT
Matthew Luhn, Award Winning Filmmaker, Director, Former Lead Storyteller and Animator at Pixar Studios,
Storytelling is the #1 business skill necessary to connect, motivate, and lead people in today’s world. Stories compel us to engage in experiences, learn lessons, and define our values and ourselves within our organization. Matthew Luhn, a 20-year Pixar story veteran, will share his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that will teach and inspire you to connect more effectively with others on an emotional level. Matthew uses the power of storytelling to bridge the gap between business and heart, driving your story toward one unforgettable selling point.
Please note, this keynote will only be available live at the conference
Tuesday, March 21, 2023 / 11:00 AM - 11:30 AM EDT
Yefim Natis, Distinguished VP Analyst, Gartner
Composability promises business a modern agility, resilience, adaptability and growth. But the cost of getting there is the effort of overcoming the inertia of familiarity bias and taking the risk of change. The key issues we will cover include composable thinking (a change of mindset is essential for sustainable digital modernization), the starting point (to implement a sustainable strategy of innovation through composability) and the roadmap.
Tuesday, March 21, 2023 / 11:15 AM - 12:00 PM EDT
Mark Bartram, VP, Executive Partner, Gartner
Hana Pika, Executive Partner, Gartner
Economic outlooks for economies across the globe continue to fluctuate. Leaders face elevated inflation and waning economic growth risks stagflation. In a stagflation scenario, business investment decreases and job options shrink, while higher prices destroy demand, reducing growth further. In this facilitated discussion, peers will exchange ideas on approaches to mitigate an economic downturn.
Tuesday, March 21, 2023 / 11:45 AM - 12:15 PM EDT
Donna Scott, Distinguished VP Analyst, Gartner
Traditional ROI models do not assess opportunities to deliver sustainable value to diverse stakeholders. Gartner's new enterprise value equation integrates profits and shareholder returns with environmental, social, governance and community concerns in an iterative process that delivers sustainable value.
Tuesday, March 21, 2023 / 12:15 PM - 01:15 PM EDT
Kathy Ameche, VP, Executive Partner, Gartner
As business leaders look to digital investments to drive growth, CIOs at midsize enterprises must find new ways to collaborate and engage effectively on technology. Join your midsize enterprise peers for lunch, and discuss the role of CIOs as business leaders.
Tuesday, March 21, 2023 / 01:45 PM - 02:15 PM EDT
Brandon Germer, Sr Director Analyst, Gartner
Strategy defines our path to success. But faced with the impacts of climate change, the pandemic, geopolitical tensions, inflationary pressure and recession, identifying and navigating the right path can be difficult. This session will provide CIOs with the steps they need to create an IT strategy that is both resilient to change and flexible to cope with disruption.
Tuesday, March 21, 2023 / 01:45 PM - 02:15 PM EDT
Michelle DeClue, VP Analyst, Gartner
The digital twin of a customer (DToC) is what's next for customer insights, simulating customer behavior/reactions to new/changing services and products. But DToC is not a magic app. It requires CIOs to implement intelligent coordination of technology and business capabilities in CX CORE and total experience. This session will explore real-world early indicators and how you can get started.
Tuesday, March 21, 2023 / 01:45 PM - 02:30 PM EDT
Steve Du Plooy, Sr Executive Partner, Gartner
Robert Maloney, VP, Executive Partner, Gartner
ERP initiatives are often associated with high costs and limited value. Many IT leaders find themselves in a position where they simultaneously justify costs to the board and ringfence the budget against changing business demands. This roundtable offers the opportunity to exchange experiences and ideas to optimize the handling of business stakeholders and steer the ERP initiative to success.
Tuesday, March 21, 2023 / 01:45 PM - 03:15 PM EDT
Walter Harmon, Sr Executive Partner, Gartner
Chuck Price, Executive Partner, Gartner
This interactive “gamified” workshop is designed to actively involve senior leaders, board members, and business stakeholders to boost their awareness of cybersecurity by flipping their perspectives by looking through the lens of the attacker’s point of view. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.
Tuesday, March 21, 2023 / 02:30 PM - 03:00 PM EDT
Don Scheibenreif, Distinguished VP Analyst, Gartner
Are great customer experiences enough these days? Since all enterprises are good at CX, what differentiates an enterprise in front of its customers? Customers want better products and offers, in addition to a great CX. So, why is it that many enterprises only focus their digital efforts on improving CX? This session helps CIOs and digital leaders expand beyond CX and into the next big focus area — building compelling value propositions of products and offers.
Tuesday, March 21, 2023 / 03:15 PM - 04:00 PM EDT
Steve Buckridge, Sr Executive Partner, Gartner
Shiraz Mahyera, Executive Partner, Gartner
Contribute with your peers to a discussion on what progress has been made toward moving from a project-based operating model to a product-based model. How long did it take your teams and business partners to understand what it means? Did you go big bang with many products or incrementally with just a few? What stumbling blocks got in your way? Where did you source your product managers?