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Agenda / Track

When you join Gartner for three days of informational and interactive sessions, you’ll get an overview of the critical trends facing HR executives today, and the future of work.

In this track, CHROs learn how to empower employees and lead their senior executive teams — including the C-suite, CEO and even the board — through an era in which their words and actions get increasing attention. Explore how to reimagine the very nature of work to drive organizational performance.

Monday, October 28, 2019 08:30 AM|Monday, October 28, 2019 08:45 AM

Welcome Remarks

Dion Love, VP, Advisory, Gartner

Welcome remarks for Day 1 of the ReimagineHR conference.

Monday, October 28, 2019 08:45 AM|Monday, October 28, 2019 09:30 AM

Gartner Keynote: The Future of Work: How HR Can Reimagine Work to Drive Performance

Brian Kropp, Distinguished VP, Research, Gartner

While important, things like artificial intelligence and automation are only part of the future of work story. Along with these conspicuous shifts comes a number of underlying trends -- like rising transparency, or new work habits -- with the potential to fundamentally change how work gets done. Most HR executives, and their broader organizations, remain unaware of the opportunities these shifts present. This keynote session will explore in detail this broader set of hidden critical issues and how they will impact the future of work.

Monday, October 28, 2019 09:45 AM|Monday, October 28, 2019 10:45 AM

CHRO Roundtable: Leading Change to Support Shifting Work

Elisabeth Joyce, VP, Team Manager, Gartner

Christopher Long, Sr Director, Advisory, Gartner

Jane Alancheril, Director, Advisory, Gartner

Anna Krasniewska, Practice Vice President, Gartner

As work shifts from a more traditional environment to work from anywhere and open office space, leaders will play a large role in successful implementation of these practices. Leaders will need to encourage employees to take advantage of this new environment and help employees manage their own work. Join this peer discussion facilitated by Gartner experts to discuss: what is a leader’s role in managing a changing work environment? How can leader’s be more comfortable leading in this environment? and how do leader’s need to lead differently?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 09:45 AM|Monday, October 28, 2019 10:45 AM

Roundtable: Career Defining Moments in the Age of Rapid Change

Loren Heeringa, SVP & Chief Human Resources Officer, Land O'Lakes, Inc.

Inna Landman, People COO, Vice President People, Workday

Join this peer discussion facilitated by the CHRO Global Leadership Board to discuss candid advice on how to thrive on change and steer your organization through the complexities of the future of work.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 10:00 AM|Monday, October 28, 2019 10:45 AM

Ask the Expert: High-Quality Performance Conversations

Michael Hanrahan, Sr Director, Advisory, Gartner

For many employees, the difference between average and high performance comes down to the regular conversations they have with their managers. But the top problem HR leaders face in performance management is that managers are not effective at these conversations. Join this session with a Gartner expert to understand the most effective approaches our research shows to driving high quality conversations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 10:00 AM|Monday, October 28, 2019 10:45 AM

The Modern Employee Experience

Leah Johnson, VP, Advisory, Gartner

Business leaders know they must deliver a compelling experience to consumers to stay competitive, and most HR leaders have been investing in improving the employee experience with that goal in mind. But those investments are yielding a negligible, sometimes even negative, impact on employee outcomes, and the gap between the expected and the actual experience isn’t closing. But are we taking the right, and the fastest, approach to closing that gap? Our research shows that we’re missing a key element with our current strategy. We’ll reveal Gartner’s latest findings on how to create a modern employee experience that maximizes our returns from our employee experience investments.

Monday, October 28, 2019 11:00 AM|Monday, October 28, 2019 12:00 PM

CHRO Roundtable: The Role of the CHRO in Facilitating CEO & Executive Transitions

Anna Krasniewska, Practice Vice President, Gartner

Michael Hanrahan, Sr Director, Advisory, Gartner

Executive transitions are a time of risk and opportunity within organizations. CHROs are uniquely positioned to enable effective and accelerated executive transitions with the proper planning. Join this peer discussion facilitated by two Gartner experts to learn how HR Leaders across industries are helping new CEOs and other C-Level executives to succeed.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 11:45 AM|Monday, October 28, 2019 01:15 PM

CHRO Circle Lunch: Maximizing Your Impact With the Board

Brian Kropp, Distinguished VP, Research, Gartner

Daniel Marsili, Chief Human Resources Officer, Colgate Palmolive

Ceree Eberly, Chief HR Officer, Coca-Cola (Formerly)

Abbe Luersman, Chief Human Resources Officer, Ahold Delhaize

Join members of the CHRO Global Leadership Board as they share successes and lessons learned through working with their Boards of Directors. In doing so, they will address topics such as how to best prepare for Board meetings, how to accelerate trust in a CHRO/Board relationship, and how to best channel organizational culture in Board interactions.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 12:30 PM|Monday, October 28, 2019 12:50 PM

Gartner Zone Theater Session: Learn How Gartner’s TalentNeuron Helps Clients Identify the Competition and Win the Talent War

Lindsey Walsh, VP, Team Manager, Gartner

This session will deep dive into why and how Gartner’s talent competitor intelligence enables organizations to win the talent war and achieve enterprise growth.

Monday, October 28, 2019 12:55 PM|Monday, October 28, 2019 01:15 PM

Gartner Zone Theater Session: How to Use Gartner's Talent IQ to Communicate an Effective Employee Value Proposition to Job Candidates

James Atkinson, VP, Quantitative Analytics and Data Scie, Gartner

Talent IQ benchmarks technology talent attraction strategies using publicly-available data from social media, search engine results, job requisitions, career websites, and organizational reviews. In this session, we’ll provide an overview of Talent IQ and highlight insights from the data that can help you better communicate an effective employee value proposition to job candidates.

Monday, October 28, 2019 01:00 PM|Monday, October 28, 2019 02:00 PM

CHRO Roundtable: Aligning HR Strategy to the Business

Andy Goodman, VP, Executive Partner, Gartner

Anne Harris, VP, Executive Partner, Gartner

The fast pace of business, increasing use of technology, changing employee expectations and increasing cost pressures require HR to become agile, risk-taking experts that drive business growth. Join this peer discussion facilitated by Gartner Executive Partners to learn how other are aligning HR strategy to the needs of the business in rapidly changing environment.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 01:00 PM|Monday, October 28, 2019 02:00 PM

Roundtable: How Are Organizations Leveraging the Gig Economy to Broaden Their Labor Market Opportunity?

Adriana Duque Hughes, Sr Director, Advisory, Gartner

Gig or contingent workers represent 15% to 25% of the global workforce today; by 2025, they are projected to comprise 35% to 40%. The growing popularity of this employment model is raising questions for many such as where do we find this type of talent and what’s unique about their needs and work? Join this peer discussion facilitated by a Gartner expert to share experiences and perspectives.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 01:15 PM|Monday, October 28, 2019 02:00 PM

Shaping Culture to Support Organizational Transformation

Brianna Lux, Sr Principal, Advisory, Gartner

Brianna Lux, Sr Principal, Advisory, Gartner

The famous quote, “Culture eats strategy for breakfast” only tells half the story. Yes, culture is frequently cited as the primary barrier to strategic transformations. However from an employee standpoint, transformations also disrupt company culture making it hard for employees to get anything done. Gartner’s latest research reveals how culture can support or impede transformations and what companies can do to drive employee performance during transformations.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:00 PM

Beyond AI: Driving Competitive Advantage Through Digital Dexterity

Scott Engler, VP, Advisory, Gartner

HR executives have focused heavily on winning the war for tech talent in an effort to accelerate digital transformation. But the companies who will win in the future will invest in Building Digital Dexterity competencies that allow them to seize on emerging capabilities by transforming old business models and creating new ones. In this session, we will share the competency profile of winning companies and successful strategies to build them.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:00 PM

Overcoming Talent Scarcity: Breaking Talent Dependencies Through Operational Design

Leah Johnson, VP, Advisory, Gartner

Most companies are trying to hire new staff or retrain their existing staff to support their “digital business” ambitions. However, every business is fighting for the best digital talent, making talent competition fierce. And the process of training staff is long and time-consuming while the shelf life of new digital skills gets shorter every year. If companies’ talent needs are a reflection of their operational and strategic decisions,can companies break talent dependencies by changing their operational decisions? What nontalent levers (e.g. role designs, structures and processes) can organizations use to relieve pressure on their talent gap?

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:15 PM

CHRO Roundtable: Aligning HR Strategy to the Business

Anna Krasniewska, Practice Vice President, Gartner

Maureen Cahill, MVP, Service Delivery, Gartner

The fast pace of business, increasing use of technology, changing employee expectations and increasing cost pressures require HR to become agile, risk-taking experts that drive business growth. Join this peer discussion facilitated by a Gartner Executive Partner and Gartner Expert to learn how other are aligning HR strategy to the needs of the business in rapidly changing environment.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:15 PM

CHRO Roundtable: The Brexit Impact on Talent and Culture

Marcus Uzubalis, Director, Advisory, Gartner

Brexit is a major historical event with implications for the U.K., Europe and the rest of the world. Besides its economic impact, Brexit reveals a number of talent and culture aspects requiring immediate organizational attention. Join this peer discussion facilitated by a Gartner expert to discuss talent management, diversity and inclusion and cultural alignment from the pre- and post-Brexit process in order to heighten organizational resilience.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 04:00 PM|Monday, October 28, 2019 04:20 PM

Gartner Zone Theater Session: Understanding Gartner's HR Operating Model of the Future

Stephanie Mullen, Market Director, Gartner

Andrew Karr, Sr Principal, Advisory, Gartner

Most HR functions are currently structured around a three-part operating model utilizing HR business partners (HRBPs), centers of excellence (COEs) and shared services. Yet to meet the fast pace of business and adjust to the increasing use of technology, changing employee expectations and increasing cost pressures, chief HR officers (CHROs) are asking what alternative models exist. This session will present Gartner's vision of the future — driven by five imperatives — to illustrate critical changes CHROs can make to upgrade the capabilities of their own operating models and to help the HR function achieve its goals of agility, customer centricity and operational efficiency.

Tuesday, October 29, 2019 08:30 AM|Tuesday, October 29, 2019 08:45 AM

Welcome Remarks

Dion Love, VP, Advisory, Gartner

Welcome remarks for Day 2 of the ReimagineHR conference.

Tuesday, October 29, 2019 09:45 AM|Tuesday, October 29, 2019 10:45 AM

CHRO Roundtable: The Role of the CHRO in Facilitating CEO & Executive Transitions

Maureen Cahill, MVP, Service Delivery, Gartner

Andy Goodman, VP, Executive Partner, Gartner

Executive transitions are a time of risk and opportunity within organizations. CHRO’s are uniquely positioned to enable effective and accelerated executive transitions with the proper planning. Join this peer discussion facilitated by Gartner Executive Partners to learn how HR Leaders across industries are helping new CEOs and other C-Level executives to succeed.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 09:45 AM|Tuesday, October 29, 2019 10:45 AM

Roundtable: Workforce Planning in the Digital Business Era

George Penn, VP, Team Manager, Gartner

As organizations deepen their digital transformations, their short-term and long-term workforce needs are evolving quickly, leading to challenges planning for future needs. Join this peer discussion facilitated by a Gartner expert to discuss key questions on workforce planning and learn steps you can take to develop more robust short- and long-term strategies.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 10:00 AM|Tuesday, October 29, 2019 10:45 AM

Ask the Expert: Managing the Cultural Evolution

Leah Johnson, VP, Advisory, Gartner

How do I engage employees in helping us understand the gap between the current and desired culture? How do I convince my leaders that our culture needs to evolve? What’s the most impactful way leaders can role model culture, and how do we hold them accountable for it? Learn the answers to these frequently asked questions and more in this session with a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 10:00 AM|Tuesday, October 29, 2019 10:45 AM

Panel: Workforce Planning for Agile Organizations

Molly Tipps, Director, Advisory, Gartner

Zach Westbrook, Manager Future of Work Strategy & Initiatives, Blue Shield of California

Ram Vadivelu, Senior Director, Workforce Planning & Analysis, Qualcomm

Bala Nagarajan, Executive Director - Employee Experience & People Analytics, GE

Given the frequent unfamiliar organizational changes and the uncertainty posed by technological, generational and social shifts, high-effort, once-a-year, workforce planning approaches are increasingly becoming ineffective in meeting the ever-evolving talent needs of organizations. During this session, you will hear perspectives from organizations who have effectively adapted their workforce planning approach to match the speed of the business.

Tuesday, October 29, 2019 10:00 AM|Tuesday, October 29, 2019 10:45 AM

CEO Succession: Getting the CHRO-Board Partnership Right

Jim Ellinghausen, Former Executive Vice President, Human Resources, PulteGroup

Mar Hernandez, Executive Director, Russell Reynolds Associates

Long-term CEO succession planning is one of the most critical responsibilities of both Boards and CHROs. Too often, though, CHROs and Boards fail to partner effectively throughout the course of the CEO succession planning process. In this interactive session, Rusty O’Kelley, Co-Leader of US Board and CEO Advisory Partners at Russell Reynolds Associates, will highlight the most common barriers to effective CHRO-Board collaboration during CEO succession and how the best CHROs and Boards overcome them. He will be joined by Jim Ellinghausen, former EVP, Human Resources at PulteGroup, to address these issues and field questions from participating CHROs.

Tuesday, October 29, 2019 11:00 AM|Tuesday, October 29, 2019 12:00 PM

CHRO Roundtable: HR Capability Gaps

Adriana Duque Hughes, Sr Director, Advisory, Gartner

Anna Krasniewska, Practice Vice President, Gartner

As organizations have developed agile methodologies across the enterprise, skills such as project management, consultation and change leadership have become increasingly valuable. While HR has helped develop these capabilities for the business, they are often lacking within the function itself. Join this peer discussion facilitated by Gartner experts to understand how your peers are approaching building new HR skills to better serve the needs of the business.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 11:45 AM|Tuesday, October 29, 2019 01:15 PM

CHRO Circle Lunch: CEO Conversations on Workforce of the Future

Brian Kropp, Distinguished VP, Research, Gartner

Maureen Cahill, MVP, Service Delivery, Gartner

CHROs and CEOs are the critical linchpins leading their organizations’ workforce transformations. In this session Gartner’s Research Group Vice President Brian Kropp will share findings from a recent survey of CHROs and CEOs on building the workforce of the future. He will discuss areas of alignment and misalignment, their underlying root causes, and what leading CHROs are doing to better collaborate with their CEOs on this important challenge.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 12:30 PM|Tuesday, October 29, 2019 12:50 PM

Gartner Zone Theater Session: How to Use Gartner's Talent IQ to Communicate an Effective Employee Value Proposition to Job Candidates (Repeat)

James Atkinson, VP, Quantitative Analytics and Data Scie, Gartner

Talent IQ benchmarks technology talent attraction strategies using publicly-available data from social media, search engine results, job requisitions, career websites, and organizational reviews. In this session, we’ll provide an overview of Talent IQ and highlight insights from the data that can help you better communicate an effective employee value proposition to job candidates.

Tuesday, October 29, 2019 12:55 PM|Tuesday, October 29, 2019 01:15 PM

Gartner Zone Theater Session: How Gartner Helps Clients Assess Their Maturity Using HR Score

Ingrid Laman, VP, Advisory, Gartner

HRScore enables organizations to improve functional performance by assessing their function across a broad set of activities. Join this session to learn how Gartner has helped clients to leverage HRScore.

Tuesday, October 29, 2019 01:00 PM|Tuesday, October 29, 2019 02:00 PM

CHRO Roundtable: Becoming a World Class CHRO

Lynanne Kunkel, Chief Human Resources Officer, Vail Resorts

Daniel Marsili, Chief Human Resources Officer, Colgate Palmolive

Matt Walter, VP, HR, Coronary and Structural Heart, Medtronic, Inc.

As head of HR, are you looking to elevate your role in the business and redefine your value to the enterprise? Join this peer discussion facilitated by the CHRO Global Leadership Board to understand what a world class CHRO looks like in today’s business environment and how you can gain the skills and experiences needed to excel in your role.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

Panel: Innovations in Measuring the Employee Experience

Molly Tipps, Director, Advisory, Gartner

Margie Zyble, Chief Talent, Organization & Culture Officer, GE Aviation

Pradipta Banerjee, Vice President - Global Human Resources Centers of Expertise, CGI

Dawn Klinghoffer, General Manager, Microsoft

In order to improve the employee experience, organizations need to first understand the experience they’re currently delivering to employees, but few organizations have been able to achieve this. To get an accurate view of the employee experience, leading HR organizations are increasingly moving away from traditional large-scale engagement surveys and toward a variety of different emerging employee listening techniques, including pulse surveys, employee sentiment analysis and others. This session will bring together a cross-section of HR leaders to offer their key takeaways, recommendations and reflections based on the changes they’ve introduced within their own organizations.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

The Future of Work Is Now: Success Stories for Taking Decisive Action

Brian Kropp, Distinguished VP, Research, Gartner

Ceree Eberly, Chief HR Officer, Coca-Cola (Formerly)

Nic Brassey, Chief Human Resources Officer, Ahold Delhaize

Join members of the CHRO global leadership board as they discuss two important resources for addressing disruption: The playbook for the future of work and the playbook for a new talent deal. Hear practical real-life examples of how organizations have leveraged these resources for adapting to a fast-paced environment of changing employee expectations.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:00 PM

Panel: Strategies for Implementing Gig Employment Models

Bryan Kurey, Practice Vice President, Gartner

Ellen Kelly, US GigNow Recruiting Leader, Ernst & Young LLP

Ryan Hill, Sr Principal, Advisory, Gartner

Jeffrey Horton Thomas, Partner in the Labor & Employment Practice Group, Akerman LLP.

The rise of freelance or independent workers is a global reality. The future of work in a digital business era is increasing the need for on-demand talent, to accomplish fast-paced delivery. This session will offer perspectives from organizations that have implemented gig employment models for both hiring external talent and increasing internal mobility, to discuss the benefits and challenges of their approaches.



Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:00 PM

Ask the Expert: Preparing Effective Board Presentations

George Penn, VP, Team Manager, Gartner

How do I decide what to put in front of the board and when? How do I get the board to look to me for more than just periodic advice on tactical items? What is the best format for getting the board’s attention? How do I partner with my CEO and their leadership team to build effective board communications? Learn the answers to these frequent questions and more in this session with a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:15 PM

CHRO Roundtable: HR Capability Gaps

Maureen Cahill, MVP, Service Delivery, Gartner

Anne Harris, VP, Executive Partner, Gartner

As organizations have developed agile methodologies across the enterprise, skills such as project management, consultation and change leadership have become increasingly valuable. While HR has helped develop these capabilities for the business, they are often lacking within the function itself. Join this peer discussion facilitated by a Gartner Executive Partner to understand how your peers are approaching building new HR skills to better serve the needs of the business.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:15 PM

CHRO Roundtable: What Is HR’s Role in Navigating Through Times of Economic Uncertainty?

Seyda Berger-Böcker, Director Analyst, Gartner

Uncertain economic times are a central part of the economic business cycle. Often, HR leaders are forced to react to a business decline by realizing ad-hoc cost cuttings only. Join this peer discussion facilitated by Gartner experts to explore how HR leaders can overcome a downturn by putting immediate cost saving measures in place while identifying key opportunities that help leading the enterprise back to future growth.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 30, 2019 08:30 AM|Wednesday, October 30, 2019 08:45 AM

Welcome Remarks

Dion Love, VP, Advisory, Gartner

Welcome remarks for Day 3 of the ReimagineHR conference.

Wednesday, October 30, 2019 09:30 AM|Wednesday, October 30, 2019 09:50 AM

Gartner Zone Theater Session: Understanding How to Leverage Gartner's TalentNeuron

Jeremy Citro, VP, Advisory, Gartner

TalentNeuron helps organizations make better talent decisions supporting key business priorities using global labor market data. These decisions include forecasting for the future workplace, finding hidden talent pools, optimizing location selection by talent supply, demand and cost, and building talent advisor capabilities. Gartner’s TalentNeuron combines big data and statistical insights to provide global talent, location and competitive intelligence for any industry or function.

In this session, learn how talent acquisition leaders support their mission-critical priorities using Gartner's TalentNeuron.

Wednesday, October 30, 2019 09:45 AM|Wednesday, October 30, 2019 10:45 AM

Roundtable: Delivering on the HR Strategic Promise: Aligning With the Business in a Fast-Moving World

Lynanne Kunkel, Chief Human Resources Officer, Vail Resorts

Angie Freeman, Chief Human Resources Officer, C.H. Robinson Worldwide Inc.

Join this peer discussion facilitated by the CHRO Global Leadership Board on how to set HR strategy and continuously align it with the needs of the business to drive performance.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 30, 2019 10:00 AM|Wednesday, October 30, 2019 10:45 AM

Organizational Culture in the Smart Machine Age

Connor Lott, Sr Principal, Advisory, Gartner

When technological shifts like AI and automation occur — it will be imperative that organizations have implemented cultures that prize agility, innovation, and most importantly, empathy. Leaders will have to demystify these technologies and how they will shift their business strategies. And workers will have to adapt their learning abilities and break down silos to ensure they survive and thrive in the smart machine age.

Wednesday, October 30, 2019 10:00 AM|Wednesday, October 30, 2019 10:45 AM

Talent IQ: Benchmarking Talent Attraction Strategy Effectiveness for Recruiting Tech Talent

James Atkinson, VP, Quantitative Analytics and Data Scie, Gartner

Of the most in-demand roles in the job market today, nearly one-third of them are in IT. Intense hypercompetition for talent, combined with changing candidate preferences for the job search, make it challenging to recruit the best tech talent today. The talent attraction IQ leverages data from social media, search engine results, job requisitions, career websites, and organizational reviews to benchmark an organization’s talent attraction strategy effectiveness against its key talent segment competitors. This session will include organization rankings, data insights, and best practices designed to help organizations improve their ability to attract top tech talent.

Wednesday, October 30, 2019 11:00 AM|Wednesday, October 30, 2019 11:45 AM

Warning Signs That Your Organization May Need to Redesign

Jerome Mackowiak, Director, Advisory, Gartner

In the digital era, where change is more frequent and unpredictable, CEOs and Heads of HR agree that outdated work processes and organizational structures are the two greatest impediments to managing their workforces for the future. The increased importance of having the right organization design to help you win in the turns of unpredictable competitive environments has given rise to more frequent restructures, yet most continue to be undertaken reactively and without a clear grounding in why they should happen. Only a quarter of employees who experienced a restructure in the past two years report understanding the purpose behind it. In this session we will explore the early warning signals that the most successful organizations gather that enable them to make confident, proactive restructure decisions.

Wednesday, October 30, 2019 11:00 AM|Wednesday, October 30, 2019 12:00 PM

CHRO Roundtable: Employee Experience — Cutting Through the Noise

Anne Harris, VP, Executive Partner, Gartner

Andy Goodman, VP, Executive Partner, Gartner

HR executives have been tasked with creating an employee experience that rivals their organization’s customer experience but are unsure of the strategies they should use. Is experience simply engagement under another name or are there new approaches that HR leaders are using to stand out in the marketplace? Join this peer discussion facilitated by a Gartner Executive Partner focused on improving the employee experience.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Increased transparency has changed the balance of power between organizations and candidates, and candidates’ behaviors and expectations. In this track, recruiting executives learn about the most effective strategies to compete in today’s challenging labor market.

Monday, October 28, 2019 10:00 AM|Monday, October 28, 2019 10:45 AM

The Internal Recruiting Imperative

Gaston Gomez Armesto, Director, Advisory, Gartner

Despite efforts to make internal opportunities accessible to employees, 73% of employees say their company does not make job opportunities that match interests easy to find. In sharp contrast, employees receive tailored job recommendations all the time from the external labor market — all without lifting a finger. Explore how organizations can move from passively facilitating internal mobility to actively pushing the right opportunities to employees, and learn what this means for the recruiting function.

Monday, October 28, 2019 01:00 PM|Monday, October 28, 2019 02:00 PM

Roundtable: How Are Organizations Leveraging the Gig Economy to Broaden Their Labor Market Opportunity?

Adriana Duque Hughes, Sr Director, Advisory, Gartner

Gig or contingent workers represent 15% to 25% of the global workforce today; by 2025, they are projected to comprise 35% to 40%. The growing popularity of this employment model is raising questions for many such as where do we find this type of talent and what’s unique about their needs and work? Join this peer discussion facilitated by a Gartner expert to share experiences and perspectives.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 01:15 PM|Monday, October 28, 2019 02:00 PM

Ask the Expert: Internal Labor Market Trends

Jane Alancheril, Director, Advisory, Gartner

The no. 1 reason employees leave organizations is due to future career opportunity. What can you to do to counteract this? Join this session with a Gartner expert to learn the trends affecting the internal labor market and how to best leverage these trends to benefit your employees and your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:00 PM

Beyond AI: Driving Competitive Advantage Through Digital Dexterity

Scott Engler, VP, Advisory, Gartner

HR executives have focused heavily on winning the war for tech talent in an effort to accelerate digital transformation. But the companies who will win in the future will invest in Building Digital Dexterity competencies that allow them to seize on emerging capabilities by transforming old business models and creating new ones. In this session, we will share the competency profile of winning companies and successful strategies to build them.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:00 PM

Redefining the Role of the Hiring Manager in the Digital Era

Vitorio Bretas, Sr Principal, Advisory, Gartner

Hiring managers are operating in a world with more options, less certainty, and a lack of clear decision rules — as a result, they struggle to partner effectively with recruiting to attract and select the right hires for their organizations at the right time. Heads of talent acquisition understand that this partnership is critical to achieving outcomes but over half of Heads of talent acquisition report that the partnership between recruiting and hiring managers is broken.

Tuesday, October 29, 2019 09:45 AM|Tuesday, October 29, 2019 10:45 AM

Roundtable: Improving the Candidate Experience

Vitorio Bretas, Sr Principal, Advisory, Gartner

Join this peer discussion facilitated by a Gartner expert to learn how to enable a better experience that encourages candidates to stick with it through the hiring process.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 10:00 AM|Tuesday, October 29, 2019 10:45 AM

Ask the Expert: Influential Employment Branding in the Digital Era

Gaston Gomez Armesto, Director, Advisory, Gartner

The digital era has created a hypercompetitive market for critical talent and its increased transparency has changed that talent’s behaviors and expectations. Join this session with a Gartner expert to learn answers to frequently asked questions on this topic and how your can create an influential employment brand.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

Emerging Technologies Disrupting Talent Acquisition

Ryan Hill, Sr Principal, Advisory, Gartner

Automation, AI, gig economy, changing employee expectations are redefining the nature of work as well as the jobs and skills organizations require for the future. As a result, the way we attract and hire our future workforce is changing as well. In this session, we will discuss how emerging technologies and innovations are challenging and disrupting the traditional hiring process. This poses risks, but talent acquisition functions which embrace these changes will augment recruiting’s ability to compete for critical talent and enhance the candidate experience.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:00 PM

Panel: Strategies for Implementing Gig Employment Models

Bryan Kurey, Practice Vice President, Gartner

Ellen Kelly, US GigNow Recruiting Leader, Ernst & Young LLP

Ryan Hill, Sr Principal, Advisory, Gartner

Jeffrey Horton Thomas, Partner in the Labor & Employment Practice Group, Akerman LLP.

The rise of freelance or independent workers is a global reality. The future of work in a digital business era is increasing the need for on-demand talent, to accomplish fast-paced delivery. This session will offer perspectives from organizations that have implemented gig employment models for both hiring external talent and increasing internal mobility, to discuss the benefits and challenges of their approaches.



Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:00 PM

Filling “Undesirable” Jobs in a Competitive Market

Scott Engler, VP, Advisory, Gartner

Despite talent being available, some of your organization’s jobs might be “undesirable” because of some attribute, like compensation, industry or type of work. How can organizations manage “undesirability” and reduce time to fill?

Wednesday, October 30, 2019 09:45 AM|Wednesday, October 30, 2019 10:45 AM

Roundtable: How Does the Future of Work Impact the Internal Labor Market?

Jane Alancheril, Director, Advisory, Gartner

Will transparency result in your employees knowing too much about your organization or others? Will that make your employees want to stay or want to go? Join this peer discussion facilitated by a Gartner expert to better understand tactics and tools you should deploy in order to ensure your employees remain engaged and develop their careers within your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 30, 2019 10:00 AM|Wednesday, October 30, 2019 10:45 AM

Talent IQ: Benchmarking Talent Attraction Strategy Effectiveness for Recruiting Tech Talent

James Atkinson, VP, Quantitative Analytics and Data Scie, Gartner

Of the most in-demand roles in the job market today, nearly one-third of them are in IT. Intense hypercompetition for talent, combined with changing candidate preferences for the job search, make it challenging to recruit the best tech talent today. The talent attraction IQ leverages data from social media, search engine results, job requisitions, career websites, and organizational reviews to benchmark an organization’s talent attraction strategy effectiveness against its key talent segment competitors. This session will include organization rankings, data insights, and best practices designed to help organizations improve their ability to attract top tech talent.

Wednesday, October 30, 2019 11:00 AM|Wednesday, October 30, 2019 11:45 AM

Building Reliable Workforce Forecasts: How to Partner With the Line for Workforce Planning

Anna Krasniewska, Practice Vice President, Gartner

Organizations have historically struggled to build forecasts when workforce planning, and it is becoming increasingly challenging due to rapid changes in the business environment and the impending impact of technologies such as AI. There are several approaches that organizations can take to improve forecasting, but an often overlooked one is addressing the difficulty of working with line leaders who are hard to engage and struggle to provide the information that HR needs. In this session we’ll discuss how HR leaders can build more reliable and accurate workforce forecasts by helping line leaders more effectively contribute to the process.

In this track, learning and development (L&D) executives discover the most effective and scalable strategies to identify development needs, build new skills and prepare employees at all levels of the organization for the future. Learn best practices in employee performance management.

Monday, October 28, 2019 10:00 AM|Monday, October 28, 2019 10:45 AM

Ask the Expert: High-Quality Performance Conversations

Michael Hanrahan, Sr Director, Advisory, Gartner

For many employees, the difference between average and high performance comes down to the regular conversations they have with their managers. But the top problem HR leaders face in performance management is that managers are not effective at these conversations. Join this session with a Gartner expert to understand the most effective approaches our research shows to driving high quality conversations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 10:00 AM|Monday, October 28, 2019 10:45 AM

Making Way for Gen Z

Sasha Tuzel, Sr Principal, Advisory, Gartner

For the last decade, we have been trying to determine how to effectively incorporate millennials into the workforce. But these millennials are now our first- and second-level managers, and a new generation — Gen Z — is the new unknown workforce demographic. This digitally native generation has different strengths, preferences, and expectations than their predecessors. In this session, we’ll answer the following: 1) Who are they? 2) What do they want? and 3) How should we effectively develop them?

Monday, October 28, 2019 01:00 PM|Monday, October 28, 2019 02:00 PM

Roundtable: Strategies for Internally Developing and Capturing Soft Skills

Chris Sandoval, Sr Principal, Advisory, Gartner

With the growing importance of soft skills in every level of employees within an organization, heads of L&D are leveraging various strategies to develop these essential skills. However, due to the sometime broad and ambiguous nature of soft skills, the development and measurement can be complicated. Join this peer discussion facilitated by a Gartner expert to share various challenges and solutions faced when developing soft skills for your employees.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 01:15 PM|Monday, October 28, 2019 02:00 PM

Ask the Expert: L&D in a World Taken Over by Bots

Ryan Hill, Sr Principal, Advisory, Gartner

With an increasing number of jobs being taken over by L&D, the footprint of the function seems to look smaller in the future, but it’s not. What role does L&D have in a rapidly automating world? How do we motivate employees to reskill and stay when they see their jobs automated? What skill sets should our employees be focusing on as bots increasingly take over jobs? Learn the answers to these frequently asked questions and more in this session with a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 01:15 PM|Monday, October 28, 2019 02:00 PM

Shaping Culture to Support Organizational Transformation

Brianna Lux, Sr Principal, Advisory, Gartner

Brianna Lux, Sr Principal, Advisory, Gartner

The famous quote, “Culture eats strategy for breakfast” only tells half the story. Yes, culture is frequently cited as the primary barrier to strategic transformations. However from an employee standpoint, transformations also disrupt company culture making it hard for employees to get anything done. Gartner’s latest research reveals how culture can support or impede transformations and what companies can do to drive employee performance during transformations.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:00 PM

Ask the Expert: Are Leadership Development Off-Sites Necessary? (Or Even Worthwhile?)

Rina Ong, Director, Advisory, Gartner

How helpful are your leadership off-sites to Morocco? Are they a valuable collaboration and team bonding exercise or are they an expensive dent in L&D’s leadership development budget? What does the data show? Learn the answers to these frequently asked questions and more in this session with a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:00 PM

Bringing the Digital Experience to the World of Learning and Development

Chris Sandoval, Sr Principal, Advisory, Gartner

Digital technology is permeating organizations resulting in a transformation of business and operating models. We see evidence of the positive impact of digitalization across our organizations. But is L&D fully embracing digital innovations to achieve higher levels of employee skills preparedness? Excitingly, advances in learning technology and learning methodologies provide new opportunities for L&D to design and deliver needle-moving learning experiences. This session will help you understand the evolving learning technology landscape, how other organizations are capitalizing on digital experiences, and the technologies they are placing their bets on in the near future.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:00 PM

Overcoming Talent Scarcity: Breaking Talent Dependencies Through Operational Design

Leah Johnson, VP, Advisory, Gartner

Most companies are trying to hire new staff or retrain their existing staff to support their “digital business” ambitions. However, every business is fighting for the best digital talent, making talent competition fierce. And the process of training staff is long and time-consuming while the shelf life of new digital skills gets shorter every year. If companies’ talent needs are a reflection of their operational and strategic decisions,can companies break talent dependencies by changing their operational decisions? What nontalent levers (e.g. role designs, structures and processes) can organizations use to relieve pressure on their talent gap?

Tuesday, October 29, 2019 10:00 AM|Tuesday, October 29, 2019 10:45 AM

Ask the Expert: Managing the Cultural Evolution

Leah Johnson, VP, Advisory, Gartner

How do I engage employees in helping us understand the gap between the current and desired culture? How do I convince my leaders that our culture needs to evolve? What’s the most impactful way leaders can role model culture, and how do we hold them accountable for it? Learn the answers to these frequently asked questions and more in this session with a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 10:00 AM|Tuesday, October 29, 2019 10:45 AM

Building Leadership Capabilities for Current and Future Business Needs

Rina Ong, Director, Advisory, Gartner

Amid volatility and uncertainty, leaders are expected to lead their teams to drive growth through new business capabilities. However, leaders today are experiencing a crisis of confidence. Only 50% of leaders believe they are well equipped to lead their organizations into the future. In this session, attendees will learn what the best leaders and organizations are doing to accelerate the development of new capabilities.

Tuesday, October 29, 2019 10:00 AM|Tuesday, October 29, 2019 10:45 AM

Reimagining Performance Management for Today’s Business Environment

Alex Pavel, Director, Advisory, Gartner

HR leaders have been relentlessly pursuing improvements to performance management. Many are focusing on improving both the quality and frequency of the performance feedback; and others are updating their processes to make them more informal and less time-consuming. Despite these investments, most managers continue to be dissatisfied with performance management; and 83% of HR leaders are still planning on updating their performance managements systems in 2019. To better drive impact, this session will explore how progressive HR leaders are disrupting legacy practices to identify and deliver what their employees and their businesses need most from performance management today.

Tuesday, October 29, 2019 01:00 PM|Tuesday, October 29, 2019 02:00 PM

Roundtable: How to Democratize Development

Sasha Tuzel, Sr Principal, Advisory, Gartner

Most organizations offer dedicated development support to pockets of their employee population (e.g., senior leaders, high-potential employees, first-time managers), while relying on self-service to support the remainder of their workforce. Join this peer discussion facilitated by a Gartner expert to explore innovative strategies to scale value-add development opportunities across the enterprise.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

Ask the Expert: Driving Manager Effectiveness in Performance Management

Michael Hanrahan, Sr Director, Advisory, Gartner

How can organizations enable their managers to have more effective performance and pay conversations? What types of training, tools and templates have the biggest impact on manager learning and development? How are organizations holding managers (and employees) accountable for performance and pay conversations? Learn the answers to these frequently asked questions and more in this session with a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:00 PM

The Connector Manager: Why Some Leaders Build Exceptional Talent — And Others Don’t

Jaime Roca, Senior Vice President, Gartner

Sari Wilde, Managing Vice President, Gartner

Drawing on their groundbreaking data-driven research, as well as in-depth case studies and extensive interviews with managers at leading companies, authors Jaime Roca and Sari Wilde, will share stories and insights from their newest book, The Connector Manager: Why Some Leaders Build Exceptional Talent — And Others Don’t. The authors will discuss the qualities that define a connector manager, and why they are able to build powerhouse teams. They will also share why other types of managers fail to be equally effective, and how they can incorporate behaviors of connector managers in order to be more effective at building teams.

Wednesday, October 30, 2019 10:00 AM|Wednesday, October 30, 2019 10:45 AM

Building a Flexible Learning and Development Function

Sasha Tuzel, Sr Principal, Advisory, Gartner

As changes continue to impact our organizations, learning and development functions need to rethink how they serve the business and employees. Today’s digital learners require different in-kind support from L&D — they want learning on the latest skills, as soon as they arise, at their fingertips. In this session, we will discuss how to create a more flexible L&D function to ensure your organization can stay ahead of shifting skill needs.

Wednesday, October 30, 2019 10:00 AM|Wednesday, October 30, 2019 10:45 AM

Organizational Culture in the Smart Machine Age

Connor Lott, Sr Principal, Advisory, Gartner

When technological shifts like AI and automation occur — it will be imperative that organizations have implemented cultures that prize agility, innovation, and most importantly, empathy. Leaders will have to demystify these technologies and how they will shift their business strategies. And workers will have to adapt their learning abilities and break down silos to ensure they survive and thrive in the smart machine age.

Wednesday, October 30, 2019 11:00 AM|Wednesday, October 30, 2019 11:45 AM

Managing the “I” in Teams: Performance Beyond the Individual

Arj Bagga, Sr Principal, Advisory, Gartner

As organizations shift more work to teams, performance management practices that only optimize individual performance are losing relevance. This session will examine how HR can manage and encourage the behaviors that drive team and organizational success.

As the future of work arrives, customers, CEOs, boards and employees are increasingly expecting a diverse workforce. In this track, diversity and inclusion (D&I) executives learn the most progressive practices to accelerate their programs and improve internal partnerships.

Monday, October 28, 2019 10:00 AM|Monday, October 28, 2019 10:45 AM

Ask the Expert: How to Assess, Measure and Track Inclusion

Ingrid Laman, VP, Advisory, Gartner

Organizations often cite organizational inclusion as one of their top goals of the D&I function, however, still struggle to identify the right ways to assess it or the metrics to track. Join this session with a Gartner expert to learn answers to frequently asked questions on this topic and how you can leverage Gartner’s Organizational Inclusion Index to better measure inclusion at your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 01:15 PM|Monday, October 28, 2019 02:00 PM

Scaling Diversity and Inclusion: Why It Matters and How You Can Achieve It

John Kostoulas, Sr Director Analyst, Gartner

Numerous organizations are embarking on D&I programs, but find hard to scale them beyond their upper management levels, let alone their front line. In this session, CDOs, CHROs and other HR leaders will learn about the business impact of D&I reaching all levels of the organization, the potential of the increasing array of D&I technologies to address common scalability issues, and the reasons why D&I programs should evolve from global to “glocal.”

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:00 PM

Navigating Employee Expectations: Determining When and How to Engage in Contentious Issues

Brianna Lux, Sr Principal, Advisory, Gartner

Brianna Lux, Sr Principal, Advisory, Gartner

Employees expect companies to take a position on contentious social issues, placing you between two bad options: Take a stand and risk alienating half your employees, or stay quiet and risk being viewed as uncaring or, worse, tacitly supporting the opposition. Gartner’s latest research reveals how company statements on social issues impact not just employee attitudes, but also their behaviors. These surprising insights provide the basis for best practices for figuring out when to speak out (or not) on contentious issues.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:15 PM

Roundtable: Flexible and Remote Work

Alex Pavel, Director, Advisory, Gartner

Offering flexible work can have a dramatic effect on employee perceptions of total rewards, making it a key driver of attraction and retention. Join this peer discussion facilitated by a Gartner expert to learn how other organizations are offering and how to use flexible and remote work to drive talent impact.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 01:00 PM|Tuesday, October 29, 2019 02:00 PM

Roundtable: Toxic Culture

Rachel Lawrence, Sr Principal, Advisory, Gartner

Toxic culture is at top of mind issue for many people in the #MeToo era, but it can be difficult to know where to start the conversation or what practices to implement to combat a toxic culture. Join this peer discussion facilitated by a Gartner expert to discuss key questions on this topic and learn steps you can take to mitigate toxic culture.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

Ask the Expert: Communicating Your Organization’s Pay Equity Efforts

Joe Coyle, Director, Advisory, Gartner

Pay equity remains a top-of-mind conversation in the board room, among the workforce and in the media. As organizations take action to ensure gender and other types of pay equity, they grapple with determining how transparent to be about their process and how to communicate to impacted employees. Join this session with a Gartner expert to learn answers to frequently asked questions on this topic and how leading organizations frame and deliver pay equity messages that build employee confidence.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

Technology Will Drive Equality for People With Disabilities

Lauren Romansky, Managing Vice President, Gartner

Within 10 years, a blind woman will finish her last email of the workday before driving her car to meet a friend for dinner. A man with cerebral palsy will take a break from remotely managing his team of customer service representatives to go for a walk wearing his exoskeleton. The gaps between disabled people and able-bodied people will close and in some ways, the disabled will begin to surpass their able-bodied peers. People with disabilities will have the same opportunities as able-bodied people to work, live and play. The equalizing force for people with disabilities will be the convergence of technology that removes physical barriers with technology that disrupts traditional work and home environments. This session will explore the wide range of technology catalysts that will propel disabled people into full participation in life, work, and play.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:00 PM

Recruiting the Workforce of the Future: Advance Your Diversity Recruiting Maturity

Ingrid Laman, VP, Advisory, Gartner

As the workforce continues to diversify, it will be more critical than ever to attract and retain diverse talent. Join this session to learn how the most progressive companies are advancing the maturity of their diversity recruiting practices and are mitigating bias in their processes.

Wednesday, October 30, 2019 10:00 AM|Wednesday, October 30, 2019 10:45 AM

Building Inclusive Leadership Behaviors: Beyond Bias Training

Jamie Dunchick, Sr Principal, Advisory, Gartner

Most HR functions attempt to develop inclusive leaders using unconscious bias training, but it often fails to actually change leaders’ behaviors. In this breakout, we’ll explore why unconscious bias training alone isn’t enough, and how leading organizations foster leader inclusivity by making inclusion personally relevant, demonstrating how to integrate inclusive behaviors into everyday activities, and embedding bias mitigation efforts into existing processes to sustain behavior change.

Wednesday, October 30, 2019 11:00 AM|Wednesday, October 30, 2019 12:00 PM

Roundtable: Mental Health and Wellness in a Remote-Work Age

Ingrid Laman, VP, Advisory, Gartner

The recent increase of wellness and mental health programs has improved the health and productivity of employees. However, many of these programs are designed with in-house employees in mind, so how are organizations to tackle these issues with a large remote workforce? Furthermore, with the evolving future of work, many programs will have to evolve as well to support employees anywhere, anytime. Join this peer discussion facilitated by a Gartner expert to share projects and brainstorm ideas.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

In this track, total rewards executives learn how they can improve, design and communicate their rewards portfolios to motivate and attract employees amid increasing transparency and employee expectations.

Monday, October 28, 2019 10:00 AM|Monday, October 28, 2019 10:45 AM

Demystifying Artificial Intelligence: AI in Total Rewards and Performance Management

Joe Coyle, Director, Advisory, Gartner

The time when AI is critical to effective rewards and performance management service delivery may not yet be at hand, but it’s closer than many HR leaders think. During this session, we’ll expose the myths and realities of AI, and highlight some of the most promising use cases of this technology for compensation, benefits and performance management functions.

Monday, October 28, 2019 01:15 PM|Monday, October 28, 2019 02:00 PM

Rewards of Choice: Meeting Diverse Needs Through Employee Selection of Rewards

Brent Cassell, VP, Advisory, Gartner

As the workforce continues to diversify, total rewards leaders struggle to design a rewards package that works for everyone. In this session we’ll discuss ways you can give employees choice in their rewards, including allowing employees to choose from a menu of benefits offerings at open enrollment, allowing for personalization at scale.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:15 PM

Roundtable: Flexible and Remote Work

Alex Pavel, Director, Advisory, Gartner

Offering flexible work can have a dramatic effect on employee perceptions of total rewards, making it a key driver of attraction and retention. Join this peer discussion facilitated by a Gartner expert to learn how other organizations are offering and how to use flexible and remote work to drive talent impact.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 10:00 AM|Tuesday, October 29, 2019 10:45 AM

Reimagining Performance Management for Today’s Business Environment

Alex Pavel, Director, Advisory, Gartner

HR leaders have been relentlessly pursuing improvements to performance management. Many are focusing on improving both the quality and frequency of the performance feedback; and others are updating their processes to make them more informal and less time-consuming. Despite these investments, most managers continue to be dissatisfied with performance management; and 83% of HR leaders are still planning on updating their performance managements systems in 2019. To better drive impact, this session will explore how progressive HR leaders are disrupting legacy practices to identify and deliver what their employees and their businesses need most from performance management today.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

Ask the Expert: Communicating Your Organization’s Pay Equity Efforts

Joe Coyle, Director, Advisory, Gartner

Pay equity remains a top-of-mind conversation in the board room, among the workforce and in the media. As organizations take action to ensure gender and other types of pay equity, they grapple with determining how transparent to be about their process and how to communicate to impacted employees. Join this session with a Gartner expert to learn answers to frequently asked questions on this topic and how leading organizations frame and deliver pay equity messages that build employee confidence.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

Ask the Expert: Driving Manager Effectiveness in Performance Management

Michael Hanrahan, Sr Director, Advisory, Gartner

How can organizations enable their managers to have more effective performance and pay conversations? What types of training, tools and templates have the biggest impact on manager learning and development? How are organizations holding managers (and employees) accountable for performance and pay conversations? Learn the answers to these frequently asked questions and more in this session with a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:00 PM

Data-Driven Total Rewards Plan Design: Leveraging Employee Preferences

Joe Coyle, Director, Advisory, Gartner

Total rewards leaders facing increasingly complex rewards packages and limited budgets are always evaluating how to optimize their rewards plans. Our 2019 one-of-a-kind global conjoint survey assesses the preferences of more than 10,000 employees from more than 20 countries to identify the most important total rewards offerings to employees, helping leaders design the most impactful plans.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:00 PM

Ask the Expert: Preparing Effective Board Presentations

George Penn, VP, Team Manager, Gartner

How do I decide what to put in front of the board and when? How do I get the board to look to me for more than just periodic advice on tactical items? What is the best format for getting the board’s attention? How do I partner with my CEO and their leadership team to build effective board communications? Learn the answers to these frequent questions and more in this session with a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 30, 2019 11:00 AM|Wednesday, October 30, 2019 11:45 AM

Managing the “I” in Teams: Performance Beyond the Individual

Arj Bagga, Sr Principal, Advisory, Gartner

As organizations shift more work to teams, performance management practices that only optimize individual performance are losing relevance. This session will examine how HR can manage and encourage the behaviors that drive team and organizational success.

Analytics technologies, tools and techniques are rapidly evolving. In this track, talent analytics executives learn new approaches to collecting data that drive actionable insights and mitigate employee concerns.

Monday, October 28, 2019 09:45 AM|Monday, October 28, 2019 10:45 AM

Roundtable: Pain Points vs. Data Points: What Story Is the HR Function Telling?

Andrew Karr, Sr Principal, Advisory, Gartner

Most HR groups are sitting on a stockpile of data and have insight into the most vital component of any company: their human capital. Is your company using this treasure trove of information? What are the barriers we see to accessing and using this information? How to overcome data hurdles? Join this peer discussion facilitated by a Gartner expert.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 01:15 PM|Monday, October 28, 2019 02:00 PM

Do’s and Don’ts of Analyzing Employee Data

Molly Tipps, Director, Advisory, Gartner

Employees generate a lot of data as they use tools provided by their employer, pass through smart workspaces, interact with colleagues, customers and partners. How much of that should you use to detect employee preferences? Behaviors? Risk? How can you make sure that analysis of worker generated data will improve workers’ experience, rather than detract from it?

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:15 PM

Roundtable: The Role of Talent Analytics in the Future HR

Rachel Lawrence, Sr Principal, Advisory, Gartner

As analytics becomes more central to the work HR does every day, how will the role and shape of talent analytics change (or keep changing)? Will the scope of talent analytics responsibilities expand? Will centralized talent analytics functions even exist? Hear the predictions of other talent analytics leaders regarding the future of their functions and the successful and unsuccessful strategies leaders have begun pursuing. Join this peer discussion facilitated by a Gartner expert about the future of the function.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 10:00 AM|Tuesday, October 29, 2019 10:45 AM

Panel: Workforce Planning for Agile Organizations

Molly Tipps, Director, Advisory, Gartner

Zach Westbrook, Manager Future of Work Strategy & Initiatives, Blue Shield of California

Ram Vadivelu, Senior Director, Workforce Planning & Analysis, Qualcomm

Bala Nagarajan, Executive Director - Employee Experience & People Analytics, GE

Given the frequent unfamiliar organizational changes and the uncertainty posed by technological, generational and social shifts, high-effort, once-a-year, workforce planning approaches are increasingly becoming ineffective in meeting the ever-evolving talent needs of organizations. During this session, you will hear perspectives from organizations who have effectively adapted their workforce planning approach to match the speed of the business.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

Panel: Innovations in Measuring the Employee Experience

Molly Tipps, Director, Advisory, Gartner

Margie Zyble, Chief Talent, Organization & Culture Officer, GE Aviation

Pradipta Banerjee, Vice President - Global Human Resources Centers of Expertise, CGI

Dawn Klinghoffer, General Manager, Microsoft

In order to improve the employee experience, organizations need to first understand the experience they’re currently delivering to employees, but few organizations have been able to achieve this. To get an accurate view of the employee experience, leading HR organizations are increasingly moving away from traditional large-scale engagement surveys and toward a variety of different emerging employee listening techniques, including pulse surveys, employee sentiment analysis and others. This session will bring together a cross-section of HR leaders to offer their key takeaways, recommendations and reflections based on the changes they’ve introduced within their own organizations.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:00 PM

Ask the Expert: Talent Data Literacy for the Enterprise

Molly Tipps, Director, Advisory, Gartner

It is clear that the mandate for leaders to use talent data in their decision making is growing. What is less clear is what it means to be “data literate” when it comes to talent analytics. Organizations struggle to set the right expectations: What does it mean to be “data literate”? What are the special aspects of data literacy when it comes to talent data? How much technical expertise is appropriate or necessary? And, critically, what is the most effective way to develop talent data literacy? Join this session with a Gartner expert to ask your questions about talent data literacy at all levels, and hear ideas and productive approaches to developing the right level of talent data literacy for your organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:15 PM

Roundtable: Transparent AI: Maintaining Trust in the Digital Era

Casey Moriarty, Director, Advisory, Gartner

As decisions made by computers continue to creep into our organizations maintaining trust is becoming more complex than ever. How do we guard against bias in algorithms? What are our employees expecting in terms of privacy? How do we balance ROI vs. privacy? How do I automate large parts of the workforce without losing my remaining employees trust and by extension retention? In the era of the GDPR and Facebook scandals, what will my employees expect for my use of their data? Join this peer discussion facilitated by a Gartner expert to discuss these critical questions.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 30, 2019 11:00 AM|Wednesday, October 30, 2019 11:45 AM

Embedding Analytics in Talent Processes

Casey Moriarty, Director, Advisory, Gartner

Leaders increasingly expect to rely on data to make talent decisions. However, the volume of data available from different sources at different times often makes it so difficult for leaders to understand how to interpret the data that they turn back to relying on gut instinct. Leading HR functions help leaders know which information to access when and how to make sense of it by embedding analytics in the talent processes leaders are already using. Join this session to learn about some of the process changes you can make or tools you can create to do the same.

A comprehensive technology strategy is essential for achieving a favorable impression of HR’s competence and value to the broader enterprise. In this track, HR technology executives learn to move beyond HR administrative competency to pursue an employee-centric value proposition.

Monday, October 28, 2019 09:45 AM|Monday, October 28, 2019 10:45 AM

Contract Negotiation Clinic: Workday

Dawn Hubbard, Sr Principal Analyst, Gartner

Learn about Workday's key pricing and contracting differentiators, negotiation behaviors and instrumental commercial terms that need evaluation and negotiation. This interactive clinic will provide HR leaders with the foundation needed to develop an effective negotiation strategy, enabling them to mitigate risk and optimize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 10:00 AM|Monday, October 28, 2019 10:45 AM

HR Technology Predictions for 2020 and Beyond

Ron Hanscome, VP Analyst, Gartner

We’ll cover the top four HR technology predictions for 2020 and beyond, including insight into the technology itself and how to make the most of it. We’ll have a look at conversational UX and NLP for talent acquisition; automation of the manager experience; deployment of multiple HCM suites; and the use of PaaS to extend HCM suites.

Monday, October 28, 2019 10:00 AM|Monday, October 28, 2019 10:45 AM

Demystifying Artificial Intelligence: AI in Total Rewards and Performance Management

Joe Coyle, Director, Advisory, Gartner

The time when AI is critical to effective rewards and performance management service delivery may not yet be at hand, but it’s closer than many HR leaders think. During this session, we’ll expose the myths and realities of AI, and highlight some of the most promising use cases of this technology for compensation, benefits and performance management functions.

Monday, October 28, 2019 01:00 PM|Monday, October 28, 2019 02:00 PM

Contract Negotiation Clinic: Oracle

Melanie Alexander, Director Analyst, Gartner

Learning to navigate the key trends, issues and cost risks for Oracle will help HR leaders balance and manage the volume and velocity of change within their organization, and maximize leverage for contract negotiation. (REPEAT)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 01:15 PM|Monday, October 28, 2019 02:00 PM

Taking the Fast Lane: Leveraging AI and Blockchain to Accelerate the HR Productivity Journey

Matthias Graf, Sr Director Analyst, Gartner

Seyda Berger-Böcker, Director Analyst, Gartner

The disruptive potential of new technologies such as AI and Blockchain, enables HR leaders to drive functional performance. Still, there is uncertainty regarding the current state of AI and Blockchain utilization in HR. In this session we share exclusive data on where these technologies are being adopted across HR, what their impact is as well as the success levers for implementation.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:00 PM

Ask the Expert: How to Build Your HR Technology Roadmap for the Future of Work

Ron Hanscome, VP Analyst, Gartner

Digitalization, the future of work and evolving employee expectations are transforming HR and demanding modern tools. Join this session with a Gartner expert to explore current practices and approaches to align your HR technology roadmap with how HR and work in general are evolving.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 03:15 PM|Monday, October 28, 2019 04:15 PM

Contract Negotiation Clinic: SAP SuccessFactors

Dawn Hubbard, Sr Principal Analyst, Gartner

SAP continues to evolve its SuccessFactors human capital management subscription offerings to drive growth in its cloud services business. This interactive clinic will help HR leaders build expertise in the SuccessFactors pricing and selling models and develop a successful negotiation strategy to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, October 28, 2019 06:20 PM|Monday, October 28, 2019 06:40 PM

Magic Quadrant for HCM Suites

Melanie Lougee, VP Analyst, Gartner

One of the biggest trends in human capital management (HCM) technology is the move from a fragmented portfolio of point solutions to consolidation with exception. We'll explore why organizations are taking this option, the major functions in HCM suites, and how the evolving dynamics of the HCM suite market vary by size, industry and geography.

Tuesday, October 29, 2019 09:45 AM|Tuesday, October 29, 2019 10:45 AM

Contract Negotiation Clinic: Workday (Repeat)

Dawn Hubbard, Sr Principal Analyst, Gartner

Learn about Workday’s key pricing and contracting differentiators, negotiation behaviors and instrumental commercial terms that need evaluation and negotiation. This interactive clinic will provide HR leaders with the foundation needed to develop an effective negotiation strategy, enabling them to mitigate risk and optimize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 10:00 AM|Tuesday, October 29, 2019 10:45 AM

From Talent Acquisition to Talent Engagement and Systems of Record to Systems of Action

Jason Cerrato, Sr Director Analyst, Gartner

There is a difference between staffing and recruiting, and internal recruiting teams are feeling that difference as they begin to spend more time in CRM systems than in ATS systems. Only a few years ago these tools were separate databases, used by separate users, and for very different purposes. Today these systems are integrating, (or vendors are consolidating functionality), and it is changing the way TA teams are working. There is now a left hand/right hand system relationship working to keep information and candidates in real time, building relationships and leveraging technology and data in new ways to drive a system of action (CRM) to make systems of record (ATSs) more effective.

Tuesday, October 29, 2019 01:00 PM|Tuesday, October 29, 2019 02:00 PM

Contract Negotiation Clinic: Oracle

Melanie Alexander, Director Analyst, Gartner

Learning to navigate the key trends, issues and cost risks for Oracle will help HR leaders balance and manage the volume and velocity of change within their organization, and maximize leverage for contract negotiation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

Emerging Technologies Disrupting Talent Acquisition

Ryan Hill, Sr Principal, Advisory, Gartner

Automation, AI, gig economy, changing employee expectations are redefining the nature of work as well as the jobs and skills organizations require for the future. As a result, the way we attract and hire our future workforce is changing as well. In this session, we will discuss how emerging technologies and innovations are challenging and disrupting the traditional hiring process. This poses risks, but talent acquisition functions which embrace these changes will augment recruiting’s ability to compete for critical talent and enhance the candidate experience.

Tuesday, October 29, 2019 01:15 PM|Tuesday, October 29, 2019 02:00 PM

There’s an App for That: The Proliferation of HR Technology and What to Do About It

Jason Cerrato, Sr Director Analyst, Gartner

This session will present a strategy for utilizing and efficiently investing in HR tech applications as part of the wider HR tech strategy. Discussion points will include: When to invest versus build your own/extend current or simply do without; what to expect from these type of solutions; and how to connect them to your wider HR strategy. Include these point solutions as part of your HCM technology strategy.

Tuesday, October 29, 2019 03:15 PM|Tuesday, October 29, 2019 04:15 PM

Contract Negotiation Clinic: SAP SuccessFactors

Dawn Hubbard, Sr Principal Analyst, Gartner

SAP continues to evolve its SuccessFactors human capital management subscription offerings to drive growth in its cloud services business. This interactive clinic will help HR leaders build expertise in the SuccessFactors pricing and selling models and develop a successful negotiation strategy to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, October 29, 2019 04:05 PM|Tuesday, October 29, 2019 04:25 PM

Magic Quadrant for HCM Suites

Melanie Lougee, VP Analyst, Gartner

One of the biggest trends in human capital management (HCM) technology is the move from a fragmented portfolio of point solutions to consolidation with exception. We'll explore why organizations are taking this option, the major functions in HCM suites, and how the evolving dynamics of the HCM suite market vary by size, industry and geography.

Wednesday, October 30, 2019 09:45 AM|Wednesday, October 30, 2019 10:45 AM

CHRO Roundtable: HR’s Role in Driving Digital Business Transformation

Mark Whittle, VP, Advisory, Gartner

Anna Krasniewska, Practice Vice President, Gartner

Digital business transformation has upended organizations’ business models, strategies, and talent needs. Likewise, it’s upended what is expected of and needed from Heads of HR. Join this peer discussion facilitated by a Gartner Expert and learn how other Heads of HR are not just supporting, but actually driving, digital business transformation at their organizations.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, October 30, 2019 10:00 AM|Wednesday, October 30, 2019 10:45 AM

Keeping An “Eyes Wide Open” Perspective When Selecting HCM Technology

Ron Hanscome, VP Analyst, Gartner

Selecting best-fit HCM technology is no easy task. It’s often hard for project teams to fully understand and prioritize organizational needs and sort through the bewildering array of providers. This session provides practical guidance on how to plan and execute a selection project, including team structure and processes for gathering requirements and objectively comparing vendor offerings.

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