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Tuesday, October 13, 2020 / 11:30 AM - 12:00 PM EDT

Keynote: The New Employment Deal

Brian Kropp, Distinguished VP, Research, Gartner

What HR leaders need to know about how the terms of the employment deal between employers and employees are evolving — including where work is done, how work is done, and who the work is done with.

Tuesday, October 13, 2020 / 12:15 PM - 12:45 PM EDT

Ask the Expert: How Can Gig Employment Models Benefit Your Organization?

Eser Rizaoglu, Director Analyst, Gartner

With increased economic uncertainty, gig employment models can be seen as a way to increase organizational flexibility and reduce cost. However, what are the potential benefits and risks to take into consideration when using gig employment? How much could gig employment and the management of it potentially cost your business, both in the short and long term. Learn the answers to these questions and more in this session with a Gartner expert.

Tuesday, October 13, 2020 / 12:15 PM - 01:00 PM EDT

CHRO Roundtable: Is Your Office a Unique Experience?

Nicole Kyle, Director, Advisory, Gartner

With technology enabling anyone to work from anywhere, there are questions about the future of the office as we know it. Leading workplace executives are exploring transformation of offices into experiences that employees can't get anywhere else. Learn from peers about the possibilities and feasibility of this approach, and hear what makes an office experience truly unique.

Tuesday, October 13, 2020 / 12:15 PM - 01:00 PM EDT

CHRO Roundtable: Managing Through a Corporate Crisis

Molly Movahed, Principal, Research, Gartner

Stacy Radin, Principal, Research, Gartner

Join this peer discussion to understand how HR should prepare for and navigate through a crisis such as the death of an executive, an activist investor, or a major PR scandal.

Tuesday, October 13, 2020 / 01:45 PM - 02:15 PM EDT

Case Study: Designing Work to Unlock a Responsive Culture

Jerome Mackowiak, Director, Advisory, Gartner

Organizations need their workforce to work in faster, more responsive ways to achieve their objectives in an increasingly complex business environment. In this session, we will share lessons from one organization making changes to structures, workflows, role design and networks to overcome barriers in employees' day to day work and unlock speed and responsiveness in their organization.

Tuesday, October 13, 2020 / 01:45 PM - 02:15 PM EDT

Ask the Expert: The Impact of Agile on the HRBP of the Future

Jerome Mackowiak, Director, Advisory, Gartner

This session will give you the opportunity to ask a Gartner expert about the impact of Agile on the HR Operating Model. Specifically, how does this change HR's approach to your strategic priorities, how you are expected to operate with the business, as well as your own careers within HR.

Tuesday, October 13, 2020 / 01:45 PM - 02:15 PM EDT

Creating an Agile HR Function

Mark Whittle, VP, Advisory, Gartner

Although 74% of HR leaders indicate that their organizations are undergoing a broader transformation to become more agile, the concept of agile is relatively new to HR. HR leaders lack clarity on what agile is and how to apply it effectively within HR. Join this session to hear best practices and lessons learned from HR leaders who have successfully implemented agile HR.

Tuesday, October 13, 2020 / 01:45 PM - 03:30 PM EDT

CHRO Roundtable: Identifying Your Own Successor

Elisabeth Joyce, VP, Team Manager, Gartner

How do you ensure the long-term vitality and continuity of the HR function? Join this peer discussion facilitated by a Gartner Expert to hear best practices in planning a CHRO succession.

Tuesday, October 13, 2020 / 02:30 PM - 03:00 PM EDT

CHRO Roundtable: How HR Leaders Can Gain Board of Director Experience

Molly Movahed, Principal, Research, Gartner

Stacy Radin, Principal, Research, Gartner

Think you know what it takes to present to the board? Few new CHROs have had any direct experience working with the board. Join the CHRO Global Leadership Board for a discussion of how to gain board of director experience before becoming a CHRO and how to build the right skills to work with the board ahead of your first board interaction.

Tuesday, October 13, 2020 / 02:30 PM - 03:00 PM EDT

How to Prioritize Future of Work Trends Shaping Your Organization

Leah Johnson, VP, Advisory, Gartner

The volume of future of work concerns can be overwhelming, making it difficult for organizations to know where to start and how to develop a cohesive strategy. This session will discuss how an innovative government agency prioritizes trends to actively shape what the future of work will look like at their organization, and provide guidance on how other organization might do the same.

Tuesday, October 13, 2020 / 02:30 PM - 03:00 PM EDT

CHRO Roundtable: Partners for the Employee Experience

Scott Engler, VP, Advisory, Gartner

Managing the modern employee experience is not a task just for HR. Activities of major functions affect how employees feel about both their day-to-day and overall experience. Join this discussion with your peers to share who you are partnering with outside of the HR function. Find out how to develop these cross-functional partnerships and promote collaboration between your teams.

Wednesday, October 14, 2020 / 11:45 AM - 12:15 PM EDT

Ask the Expert: Using AI to Drive Employee Engagement

Kaustav Dey, Sr Director Analyst, Gartner

Gartner predicts that AI, rather than eliminating jobs, will in fact enhance employee’s work lives and make them happier and more satisfied. Join this session with a Gartner expert to discuss how AI can complement humans to unlock creativity and create more engagement by eliminating repetitive work.

Wednesday, October 14, 2020 / 11:45 AM - 12:15 PM EDT

How to Succeed Before, During, and After a CEO Succession

Brian Kropp, Distinguished VP, Research, Gartner

CEO succession is an activity every CHRO should be planning for and preparing to lead. Drawing upon their experiences and expertise as leading company CHROs, members of the CHRO Global Leadership Board will share lessons learned from leading through a CEO succession. They will address common pitfalls in developing an ongoing succession process, identifying candidates, and onboarding the new CEO.

Wednesday, October 14, 2020 / 11:45 AM - 12:15 PM EDT

HR Leaders' Role In Driving Location Strategy Using Labor Market Analytics

Scott Engler, VP, Advisory, Gartner

Lynne Mayers, VP, Advisory, Gartner

As talent becomes critical to business strategy execution, decisions about where to locate should be guided by labor market insights, not just real estate data. The tide had already been shifting pre-COVID to HR leaders partnering on—or owning—location strategy, armed with robust labor market intelligence. This trend will only gain further momentum post-COVID with the need to rethink location strategy in light of labor market risks and opportunities; changing competitive dynamics; and the trend toward more remote workforces. Learn how leading organizations are harnessing labor market analytics to lead location strategy recommendations.

Wednesday, October 14, 2020 / 11:45 AM - 12:30 PM EDT

CHRO Roundtable: Effective CEO Performance Management

Adriana Duque Hughes, Sr Director, Advisory, Gartner

Increasing scrutiny of CEO performance and growing public attention to CEO values create a unique and important role for the CHRO to play in leading CEO performance management. Discuss what’s hard about CEO performance management for CHROs and learn strategies for successfully positioning your role in the process.

Wednesday, October 14, 2020 / 12:30 PM - 01:00 PM EDT

Leveraging Culture to Improve Trust and Reduce Misconduct

Brian Lee, Managing Vice President, Gartner

Companies that have strong cultures of integrity are 90% less likely to observe misconduct and more than twice as likely to be engaged. This session will focus on the drivers of a strong culture of integrity, and how companies can use them to improve employer trust, lower risk, and stronger financial outcomes.

Wednesday, October 14, 2020 / 12:30 PM - 01:00 PM EDT

How to Reduce the Risk of Change Fatigue During the Reset

Jessica Knight, VP, Team Manager, Gartner

Today’s average employee can absorb half as much change before becoming fatigued compared to 2019. HR leaders are right to be concerned about change fatigue as their organizations recover and move forward, but few understand how to make their workforces less prone to fatigue. Join this session to learn which changes are more or less likely to cause fatigue, what differentiates employees that can absorb more change, and how this knowledge can inform change management efforts.

Wednesday, October 14, 2020 / 12:30 PM - 01:15 PM EDT

CHRO Roundtable: Preventing Subcultures from Undermining Your Culture

Ingrid Laman, VP, Advisory, Gartner

Differences in employee demographics, location and work type create subcultures that don't align with the broader organizational culture. Yet, organizations can leverage these subcultures to improve and implement the organization's culture. This discussion will cover subcultures and their role in the organization, guard rails for subcultures and measuring the impact on the broader organization.

Wednesday, October 14, 2020 / 12:30 PM - 01:15 PM EDT

CHRO Roundtable: Climate Focused Transformation

Emily Rose McRae, Director, Quantitative Analytics and Data Science, Gartner

In few years, strategies and decisions will revolve around environmental impact, social purpose and risks and opportunities associated with climate change. Organizations will need to adapt to the climate change and go through a fundamental change in their approach. To comply with mandates and ensure social conscience, HR’s role will upgrade from people management to climate impact management also.

Wednesday, October 14, 2020 / 02:00 PM - 02:30 PM EDT

Measuring Culture Through Change

Aaron Kloch, Director, Team Manager, Gartner

Organizations struggle to identify how to measure and understand their organization's culture. Typical approaches to culture measurement fail to provide organizations with the insight they need because of insufficient, outdated and easy-to-misinterpret data. HR leaders can attend this session to learn how to measure: Employees' view on the organization's culture; gaps between the current and desired culture; culture change over time .

Wednesday, October 14, 2020 / 02:00 PM - 02:30 PM EDT

Managing Employee Engagement and Productivity During Times of Political Uncertainty

Brent Cassell, VP, Advisory, Gartner

Politics has become increasingly difficult to keep out of the workplace and the negative effects of politics in the workplace — decreased engagement, productivity and collaboration — have become more pronounced. Attend this session to learn how to effectively mitigate the negative effects of politics on employee performance and organizational outcomes.

Wednesday, October 14, 2020 / 02:00 PM - 02:45 PM EDT

CHRO Roundtable: Best Practices for Performance Review Calibration Sessions

Joe Coyle, Director, Advisory, Gartner

HR leaders know performance review calibration sessions are important to ensure fair and equitable performance evaluations, but these sessions can be cumbersome and ineffective. Join this peer discussion facilitated by a Gartner expert to discuss the practices you use in calibration to achieve business-aligned outcomes, ensure accuracy in performance reviews and enable a more efficient process.

Wednesday, October 14, 2020 / 02:45 PM - 03:15 PM EDT

Rise of Remote, Flexible and Shared Space Workers

Robin Boomer, Director, Advisory, Gartner

Our research shows only one-quarter of employees want to work in a corporate office or at an organization's physical location. This breakout session will explore the work location preferences for the remaining 75% of employees as well as regional and industry differences. Additionally, the session will explore behavior and sentiment differences between employees with different work location preferences.

Wednesday, October 14, 2020 / 02:45 PM - 03:30 PM EDT

CHRO Roundtable: Becoming the Trusted Advisor to the CEO

Molly Movahed, Principal, Research, Gartner

Stacy Radin, Principal, Research, Gartner

Ready to be the confidant to your CEO? Join this peer discussion facilitated by the CHRO Global Leadership Board to understand learn tactics to support you in your role of coaching and advising the CEO and understand how to manage complex situations like when you disagree with an approach your CEO wants to take or when the CEO calls on you to provide critical feedback .

Thursday, October 15, 2020 / 11:45 AM - 12:15 PM EDT

The Future of Shared Services

Eser Rizaoglu, Director Analyst, Gartner

In response to increasing business demands and cost pressure, HR leaders are reconsidering their HR operating models to be more agile and efficient. Shared services’ effectiveness is often a key linchpin to the success of these models, but it has also been the most neglected component of HR. Here, we provide key considerations for shared services to drive HR success.

Thursday, October 15, 2020 / 11:45 AM - 12:30 PM EDT

CHRO Roundtable: The Changing Employer-Employee Deal

Caitlyn McDonough, Sr Director, Advisory, Gartner

HR leaders will need to build a new employer-employee deal to set their organizations, and their employees, up for success. Join this peer discussion facilitated by Gartner experts to discuss: how is the employer-employee deal changing at your organization? What changes do you anticipate for your industry? How should organizations respond to these changes?

Thursday, October 15, 2020 / 12:30 PM - 01:00 PM EDT

The New Rules of Manager Communications: What You Need to Start (and Stop) Doing

Chris Sandoval, Sr Principal, Advisory, Gartner

Rina Ong, Director, Advisory, Gartner

Remember when strategic plans were set for 5 years? Almost seems laughable today. Between uncertainties and emerging technologies, organizations are frequently adjusting their strategies, which can easily fail unless employees align their work to new goals. Employees prefer to receive strategic communications from their manager, who too often lack the time, information, and skills to communicate the necessary information. The session will reveal how to help managers better perform this critical role.

Thursday, October 15, 2020 / 12:30 PM - 01:00 PM EDT

Why Breaking Promises to Employees Can Break the Business and How to Prevent It

Christopher Long, Sr Director, Advisory, Gartner

Aaron McEwan, VP, Team Manager, Gartner

Intent to stay, discretionary effort and many other outcomes suffer when promises are broken. Here’s a look into why breaking promises impacts the business so much, how to prepare your managers for avoiding making bad promises and how to soften the blow when breaking a promise becomes inevitable.

Thursday, October 15, 2020 / 12:30 PM - 01:15 PM EDT

CHRO Roundtable: Applying Agile in Your Organization

Mark Whittle, VP, Advisory, Gartner

Does your organization apply agile principles in its everyday operations? Are you experimenting with agile methodology within the HR function itself? Join this peer discussion to share your experiences and hear from other HR leaders who are leading the way in implementing agile.

Thursday, October 15, 2020 / 12:30 PM - 01:15 PM EDT

CHRO Roundtable: What Makes Workers More Successful With Digital Technology?

Adriana Duque Hughes, Sr Director, Advisory, Gartner

Workers experience technologies differently depending on their personalities and workplace duties. Many employees moved to remote work suddenly without the right training or set up at home, which has had an impact on both productivity and wellness. Organizations need to understand how people imagine they could work and match it to what budget and practicality will allow them to accomplish. Let’s discuss what IT and HR people can do to set expectations and preserve mental and physical health, while stretching to workers’ hopes.

Thursday, October 15, 2020 / 02:00 PM - 02:30 PM EDT

What’s the Deal With HR Careers?

Mark Whittle, VP, Advisory, Gartner

HR suffers from some of the lowest engagement scores across the organization. HR careers need to be updated so they’re reflective of the transformations within HR, We will discuss new research about emerging trends and practices in HR careers and mobility, and draw upon new and updated data such as EVP, Exit Survey, HR Score, Talent Neuron, survey and best practices.

Thursday, October 15, 2020 / 02:00 PM - 02:45 PM EDT

CHRO Roundtable: Aligning Culture and Purpose to Drive Business Results

Molly Movahed, Principal, Research, Gartner

Stacy Radin, Principal, Research, Gartner

Are you taking an active role in driving the culture and purpose at your organization? Join a discussion on HR’s role in ensuring culture and purpose are aligned to best deliver value to employees and customers. Learn from your peers about strategies to tie your cultural vision to business strategy.

Thursday, October 15, 2020 / 02:00 PM - 02:45 PM EDT

CHRO Roundtable: Working With Your C-Suite Peers

Debbie Lynch, VP, Executive Partner, Gartner

CHROs spend as much time working with their peers across the C-Suite as they do with the HR function itself. Join this peer discussion, facilitated by a Gartner Expert, to share experiences and best practices for partnering with the CFO, CIO and other senior executives to partner through crisis, recovery, business continuity and talent implications for the future of work.

Thursday, October 15, 2020 / 02:45 PM - 03:15 PM EDT

Building Credibility With the Board of Directors

George Penn, VP, Team Manager, Gartner

The “new normal” has elevated the CHRO into a more visible role leading the workforce with the CEO. However, while HR today engages more frequently with the board than ever before, HR leaders often fall behind their c-suite peers in influencing board decisions. Join this session to learn tactics to increase your influence and credibility with your board.

Thursday, October 15, 2020 / 02:45 PM - 03:15 PM EDT

CHRO Roundtable: Balancing Global and Local Market Needs

Sasha Tuzel, Director, Advisory, Gartner

In most global organizations there is a struggle to balance the needs of the global HQ and regional offices. The key to a successful global roll-out of these strategic initiatives lies in the success of Global CHRO – Regional CHRO partnership. In this session, we will discuss the key challenges and successful practices HR leaders are deploying to make this partnership and initiatives successful.

Tuesday, October 13, 2020 / 01:45 PM - 02:15 PM EDT

A “Total Talent” Approach to Skillset Acquisition

Vitorio Bretas, Sr Principal, Advisory, Gartner

Investing the majority of recruiting efforts in a “buy” strategy is no longer the best or most cost effective path to skill acquisition today. How are the best recruiting functions adopting a holistic mindset when considering the skill gaps and workforce needs of their organization?

Wednesday, October 14, 2020 / 11:45 AM - 12:15 PM EDT

Exploring If and How Gig Employment Models Can Benefit Your Organization

Eser Rizaoglu, Director Analyst, Gartner

With increased need for organizational cost flexibility, gig employment can be seen as a way to access talent while reducing workforce cost. However, many HR leaders lack a holistic understanding of the associated costs and of the HR activities needed to ensure effectiveness. Here, we provide insights into gig worker cost, recruitment and onboarding activities to help drive positive cost results.

Wednesday, October 14, 2020 / 12:30 PM - 01:00 PM EDT

Fostering Cultural Connection in Onboarding

Dion Love, VP, Advisory, Gartner

Employee expectations are changing. Employees require a new type of experience from their employer and the importance of organizational adaptation from day one has never been more pronounced. How is talent management enabling new hires to adapt to organizational culture by leveraging EVP, technology and connector methodologies during the onboarding process? And how can this be done through virtual onboarding where needed?

Wednesday, October 14, 2020 / 02:00 PM - 02:30 PM EDT

The Human Experience in Candidate Experience

Alexia Cambon, Sr Principal, Research, Gartner

The vast reach of recruiting technology has transformed candidate expectations and put into question the need for a human recruiter at the cost of recruiting efficiency. How far should recruiting be automated and digitalized and what is the impact on the candidate experience?

Wednesday, October 14, 2020 / 02:45 PM - 03:15 PM EDT

Ask the Expert: Using Data in Workforce Planning

Ashley Tatum, VP, Advisory, Gartner

Attend this session to ask your workforce planning data questions, including: how to use labor market data to engage business leaders in workforce planning conversations, to identify emerging skills, and to see how roles might evolve.

Thursday, October 15, 2020 / 11:45 AM - 12:15 PM EDT

Ask the Expert: Creating a Competitive, Compelling Employment Value Proposition for Diverse Talent

Mia Garrod, Director, Advisory, Gartner

Our employment brand as an organization plays a critical role attracting critical talent segments including those from diverse backgrounds. Yet, as organizations we focus on the things we want to share versus refining our messaging and experience to what our talent cares about. Join this session to understand how to customize your EVP to the needs and preferences of underrepresented talent.

Thursday, October 15, 2020 / 11:45 AM - 12:15 PM EDT

The Unbounded Workforce: Decode the Future of Business

Scott Engler, VP, Advisory, Gartner

HR leaders must learn a different set of rules for the workforce of the future as COVID-19 creates a new environment for organizations. This session spotlights how trends like remote work, increased reliance on a contingent workforce, and the decoupling of critical skills and critical roles bring new challenges and opportunities to the forefront for HR leaders.

Thursday, October 15, 2020 / 02:00 PM - 02:30 PM EDT

Workforce Planning for Disruption: A Targeted Approach for Addressing Impacts on the Business

Vitorio Bretas, Sr Principal, Advisory, Gartner

Jonathan Tabah, Director, Advisory, Gartner

This session will present a targeted methodology, drawing from best practices, for workforce planning to address specific business changes, including: how to identify emerging workforce changes, assessing where the impact will be felt most strongly, and defining tailored plans to address workforce changes such as redeployment, reskilling, and job transitions.

Tuesday, October 13, 2020 / 12:15 PM - 12:45 PM EDT

Agile Career Pathing for Dynamic Organizations

Jane Alancheril, Director, Advisory, Gartner

In an environment where organizations are becoming more complex and adaptive, traditional career pathing strategies--ladders and lattices—cannot provide the versatility and resilience that organizations and employees need. Enter Agile Career Pathing--a new approach to creating employee-centric careers that adapt to rapid shifts in organizations' structures, priorities and skills needs. This session will demonstrate how talent leaders can support employee career growth that develops critical skills and boosts organizational resilience.

Tuesday, October 13, 2020 / 01:45 PM - 02:15 PM EDT

Building and Deploying Talent in the Digital Talent Ecosystem

Helen Poitevin, VP Analyst, Gartner

Innovative technologies are transforming how talent is developed, what we can consider "talent" and how organizations can tap into it. This session explores the impact of digital on the broader talent ecosystem that CHROs need to navigate, along with other executives. Together, they need to rethink how they go about finding, developing and deploying talent in fundamentally new ways.

Wednesday, October 14, 2020 / 11:45 AM - 12:15 PM EDT

Dealing With Displacement: Strategies for Converting Displaced Talent Into a Future Asset

Rachael Marshall, Sr Principal, Advisory, Gartner

Displaced workers can come from several factors including technology, a slowing economy, and market shifts. Letting these employees go can have negative implications for an organization's brand and bottomline. This session will look at strategies the most progressive companies can use to preserve relationships with displaced workers, while also leveraging them for future organizational benefit.

Wednesday, October 14, 2020 / 12:30 PM - 01:00 PM EDT

Introducing the (Gartner) Agile Learning Manifesto

Graham Waller, Distinguished VP Analyst, Gartner

George Penn, VP, Team Manager, Gartner

Leaders lament skill deficits impeding strategy delivery today, while bracing for a future where fast churning digital skills are marbled throughout all roles. The digital trends at the heart of this disruption are also the key to unlocking the needed dynamic skilling capability. This session introduces a new Learning Manifesto with values and principles inspired from the agile world to make learning fit for digital era purpose.

Wednesday, October 14, 2020 / 02:00 PM - 02:30 PM EDT

Ask The Expert: Critical Strategies for Enhancing the Digital Savviness of Technical Staff

Nancy Queally, VP, Advisory, Gartner

Learn what digitally savvy experts of technical functions can teach us to help anticipate and respond to a changing business environment? How can we use data and analytics to guide decision making? What is the right balance of training and digital savviness needed across different role types, functions, and levels of interaction with technology?

Wednesday, October 14, 2020 / 02:45 PM - 03:15 PM EDT

How Internal Influencers Can Make or Break Your Leadership Strategy

Chris Sandoval, Sr Principal, Advisory, Gartner

Influencers exist in every organization. They may not hold a formal leadership position but they still have the ability to influence and motivate your workforce. This is because internal influencers often have many of the same qualities we seek in our leaders. Learn how to identify and empower these natural leaders to help your organization outperform those that only rely on their formal leaders.

Wednesday, October 14, 2020 / 02:45 PM - 03:15 PM EDT

Ask the Expert: How Can the Gartner Agile Learning Manifesto Guide Your Upskilling Journey?

Graham Waller, Distinguished VP Analyst, Gartner

Leaders brace for an automation era. The very digital trends at the heart of disruption simultaneously hold the key to unlock skills readiness outcomes long-promised from continuous learning. This interactive session will explore: How can agile values help realize upskilling business outcomes? How can leaders apply agile principles to guide the digital-era learning journey?

Thursday, October 15, 2020 / 12:30 PM - 01:00 PM EDT

Three Keys to the HIPO Reset

Sasha Tuzel, Director, Advisory, Gartner

Preparing future leadership is one of HR leaders’ top priorities, but many struggle to identify and develop the talent they need to enable the organization’s success in an unpredictable future. Learn how progressive organizations have evolved their HIPO talent management strategies to successfully develop, engage, and retain the best candidates for future leadership positions.

Thursday, October 15, 2020 / 02:00 PM - 02:30 PM EDT

The Six Mistakes You Make That Erode Employee Trust

Kaustav Dey, Sr Director Analyst, Gartner

Winning trust of your team is not as difficult as you think it is. Balancing the right behavior with the right intent can help you build trust quickly with employees both face to face and virtually.

Thursday, October 15, 2020 / 02:45 PM - 03:15 PM EDT

Leveraging Skills Adjacencies to Address Skills Gaps Across the Organization

James Atkinson, VP, Quantitative Analytics and Data Scie, Gartner

HR leaders can leverage skills adjacencies as a powerful alternative skills identification approach to address skills gaps across the organization. Using Gartner TalentNeuron data, we show where these skills adjacencies are occurring for the most in-demand skills, and articulate how to use this data to close skill gaps across the organization.

Tuesday, October 13, 2020 / 12:15 PM - 12:45 PM EDT

Building Trust, Belonging and Psychological Safety to Boost Mental Health in the Workplace

Leah Johnson, VP, Advisory, Gartner

The COVID-19 pandemic has disrupted the day-to-day lives of employees in a multitude of ways. The abrupt transition to remote work for tech-enabled employees, the hazardous work of frontline and essential employees, and the continuous juggling of work, parenting, and caregiving responsibilities have all contributed to a high stress and emotional environment. Learn how your peers are rethinking their approach to mental health and how they help employees maintain their mental well-being by establishing psychological safety, trust, and belonging.

Wednesday, October 14, 2020 / 11:45 AM - 12:15 PM EDT

Confront Behaviors That Marginalize Women (Anyone Really!)

Christie Struckman, VP Analyst, Gartner

An inclusive environment requires equal treatment of everyone. Yet, day to day, seemingly small actions can collectively and progressively create a scenario where people feel marginalized. Leaders can break habits by confronting behaviors and providing support for everyone in their organization.

Wednesday, October 14, 2020 / 11:45 AM - 12:15 PM EDT

Ask the Expert: Scaling D&I Efforts Through Technology

John Kostoulas, Sr Director Analyst, Gartner

As organizations start to utilize technologies to scale D&I, they come across various stumbling points related to their use and future direction. This session will address questions related to current scope of technologies and strategies to consider, considering the expanding vendor landscape.

Wednesday, October 14, 2020 / 02:45 PM - 03:15 PM EDT

The Missing Link: HR's Leadership Role in Driving a Culture of Inclusion

Mia Garrod, Director, Advisory, Gartner

A vital aspect of New Talent Deal is the expectation that employers will be both diverse and inclusive. HR leaders and their teams play a critical role in advancing inclusion and diversity but key areas to impact remain ambiguous. In this session we'll look at how and where HR Leaders can take ownership of D&I to advance their organisations.

Thursday, October 15, 2020 / 11:45 AM - 12:15 PM EDT

The New Retirement Deal: Engaging an Aging Workforce

Andrew Karr, Sr Principal, Advisory, Gartner

As the proportion of workers 65 years and older continue to increase in developed countries, an aging workforce poses a challenge to organizations and employees. Learn how organizations are rethinking careers to meet the needs of older workers who chose to continue working instead of retire, while supporting the organization’s continuity using their institutional knowledge and expertise.

Thursday, October 15, 2020 / 12:30 PM - 01:00 PM EDT

Diversifying the Leadership Bench

Anna Krasniewska, Practice Vice President, Gartner

Only 38 percent of frontline employees believe that their managers and leaders represent the broader diversity of the workforce. Learn how your peers are rethinkinking their approach careers, development solutions, and talent management processes to increase the representation of dverse talent at the highest levels of their organizations.

Thursday, October 15, 2020 / 02:00 PM - 02:30 PM EDT

Ask the Expert: How Managers Can Advance Diverse Talent

Leah Johnson, VP, Advisory, Gartner

Managers are essential to the advancement of diverse employees in the leadership pipeline because they are a conduit for diverse employee development. Join this Ask the Expert session to understand: What behaviors can managers demonstrate to create a culture of inclusion? What activities can managers focus on to advance racially and ethnically diverse talent?

Tuesday, October 13, 2020 / 01:45 PM - 02:15 PM EDT

Ask the Expert: Team-Based Performance Management

Joe Coyle, Director, Advisory, Gartner

The work environment has drastically changed, with employees now expected to contribute towards the achievement of team outcomes to better enable organisational performance. The challenge is that most performance management systems still only measure and incentivize the delivery of individual objectives. Join us for a discussion around how to update each element of your performance management process for a team-based environment.

Tuesday, October 13, 2020 / 02:30 PM - 03:00 PM EDT

Disrupting Performance Management for Agile Teams: Lessons from IT

Brent Cassell, VP, Advisory, Gartner

Agile teams are no longer just an IT phenomenon. Given the collaborative, iterative and innovative nature of agile teams, traditional performance management processes often inhibit, rather than enable, team performance. Learn how agile IT teams are disrupting performance management practices and how HR can apply those lessons to support agile teams as they scale across the enterprise.

Wednesday, October 14, 2020 / 12:30 PM - 01:00 PM EDT

How HR Can Enable Feedback Seeking to Drive Performance

Alex Pavel, Director, Advisory, Gartner

Shannon Wiest, Sr Principal, Advisory, Gartner

HR leaders cite feedback as their top performance management challenge today. In response, most invest in supporting managers to deliver better feedback. However, given the ever-growing complexity of the manager role and varied employee development needs, what if this approach isn’t enough? Are you prepared to help employees understand when and how to seek feedback instead?

Wednesday, October 14, 2020 / 12:30 PM - 01:00 PM EDT

Ask the Expert: Creating Compelling Performance Conversations

Brent Cassell, VP, Advisory, Gartner

Performance conversations have traditionally focused on measuring and assessing employee output, perceived by employees and managers to be a compliance activity designed around judgment. In light of a changing work environment during and following COVID-19, HR Leaders need to leverage product management and design thinking principles to re-purpose the performance conversation and ensure it helps serve employee, manager and the organization objectives.

Wednesday, October 14, 2020 / 02:00 PM - 02:30 PM EDT

Ask the Expert: Building the Business Case for Pay Transparency

Carolina Valencia, Director, Team Manager, Gartner

Alex Pavel, Director, Advisory, Gartner

Pay transparency is top-of-mind for total rewards executives in the era of the new employee deal. Social changes around pay, shifting demographics and new technology all contribute to the rise of supply and demand for pay information. How are organizations responding to these shifts and what barriers do they face in implementing pay transparency? What pay information and communications do employees prioritize as they consider choosing an employer? Join this session with a Gartner expert to learn how to prepare your pay communications to realize the benefits of increased pay transparency.

Wednesday, October 14, 2020 / 02:00 PM - 02:30 PM EDT

Maximizing Your Well-Being Budget

Joe Coyle, Director, Advisory, Gartner

Augustus Vickery, Sr Principal, Advisory, Gartner

The way organizations respond to employee needs during a disruption will have a lasting impact on employer brand, and employees depend on their organizations’ well-being offerings more than ever. However, organizations must make benefits tradeoffs due to limited budgets. Before determining which well-being components the organization must keep, and which are simply nice to have, it’s critical to understand how employee preferences have shifted. This session will share data and best practices to help you reevaluate employee preferences to maximize your well-being budget.

Wednesday, October 14, 2020 / 02:45 PM - 03:15 PM EDT

Pay Communications in 2020 and Beyond

Joe Coyle, Director, Advisory, Gartner

In order to maximize employee pay perceptions in an environment where organizations no longer hold a monopoly on pay information, organizations must clear three major hurdles. Join this session to learn best practices and emerging trends to build a pay communication strategy that will withstand the unique challenges of the 2020s.

Thursday, October 15, 2020 / 11:45 AM - 12:15 PM EDT

Rewarding Employees During Disruptions

Alex Pavel, Director, Advisory, Gartner

The COVID-19 pandemic disrupted life globally and took an economic toll on both employers and employees. As a result, HR leaders are changing how they reward employees, preparing for reduced rewards budgets while facing the challenge of motivating the performance of a largely remote workforce. Learn about ways organizations are changing their rewards strategies this year and best practices on how to pay for performance and recognize employee contributions, even with limited budgets.

Thursday, October 15, 2020 / 12:30 PM - 01:00 PM EDT

Setting 2021 Targets That Inspire

Nancy Queally, VP, Advisory, Gartner

As organizations confront the challenging task of navigating a post-crisis recovery, business leaders are contemplating aggressive targets aimed at dramatically improving performance. While grand aspirations are meant to surface opportunities, create optimism and demonstrate the confidence to act boldly, unachievable goals can do more harm than good. Join this session to learn how to create the right degree of stretch in targets to reduce the likelihood of adverse effects and unleash the true potential of the organization.

Thursday, October 15, 2020 / 02:00 PM - 02:30 PM EDT

Should Machines Make Pay Decisions?

Carolina Valencia, Director, Team Manager, Gartner

By 2024, 69% of the tasks managers currently do will be automated. How are leading companies making the transition from people-driven to machine-driven pay decisions? Join this session to learn about employees' attitudes towards machine-driven pay decisions and what leading organizations are doing to prepare for this change.

Tuesday, October 13, 2020 / 12:15 PM - 12:45 PM EDT

Five Ways Talent Analytics Can Enhance Strategic Workforce Planning

Christopher Long, Sr Director, Advisory, Gartner

Planning for future talent needs is essential as organizations navigate COVID-related disruption and position themselves for the future. Talent analytics has an important role to play in this process by driving data-driven decisions about post-pandemic talent needs. Join this breakout session to learn five specific ways talent analytics leaders and their teams can support strategic workforce planning at their organizations.

Tuesday, October 13, 2020 / 02:30 PM - 03:00 PM EDT

Putting Data Ethics at the Forefront

Chantal Steen, Director, Advisory, Gartner

Responses to unprecedented COVID-related disruption have resulted in more employee monitoring and data gathering and new opportunities for talent analytics teams to generate value. At the same time, it has raised new questions about how that data should be managed and how – or even if -- it should be used. Join this session to learn how to operationalize data ethics in Talent Analytics processes.

Wednesday, October 14, 2020 / 11:45 AM - 12:15 PM EDT

Rethink Talent Analytics Quick Wins for Lasting Impact

Molly Tipps, Director, Advisory, Gartner

Quick wins are important for any talent analytics team looking for new opportunities to add value. This breakout will explain what makes a talent analytics project a successful quick win and how talent analytics leaders can use quick wins to set their teams up for long-term success.

Wednesday, October 14, 2020 / 02:00 PM - 02:30 PM EDT

The Employee Data Bill of Rights

Brian Kropp, Distinguished VP, Research, Gartner

Elisabeth Joyce, VP, Team Manager, Gartner

What rights do employees have around the data your organization collects and analyzes? Beyond simple compliance with privacy and data usage laws, HR leaders have a unique mandate to spearhead conversations around ethical data use within the organization. This session proposes a new, comprehensive Employee Data Bill of Rights — a set of foundational principles outlining how the individuals in your organization can expect their data to be collected, stored, used, and shared.

Thursday, October 15, 2020 / 11:45 AM - 12:15 PM EDT

Workforce Modeling Tool Used By a Major Consumer Goods Manufacturer

Caitlyn McDonough, Sr Director, Advisory, Gartner

HR leaders at a major consumer goods manufacturer use its Workforce Modeling Tool to express trade-offs in terms of workforce costs that are easy for business leaders to understand and compare in real time, optimizing workforce strategies. Learn how HRBPs and talent acquisition leaders use the tool to have commercially oriented conversations with business leaders, which helps deliver HR strategy for the organization.

Thursday, October 15, 2020 / 12:30 PM - 01:00 PM EDT

Ask The Expert: Building Data Judgment

Molly Tipps, Director, Advisory, Gartner

With HR functions overwhelmed with so much information and data today, data judgment is no longer a nice to have but an essential skill for the HR function of today and tomorrow. In this session discuss with our expert how to prioritize skills development and techniques for helping instill a data culture in your HR organization.

Thursday, October 15, 2020 / 02:45 PM - 03:15 PM EDT

Ask the Expert: How Nontraditional Data Sources Enhance Talent Analytics

Tammy Shoham, Director Analyst, Gartner

Before you change your remote work policy or evaluate your D&I metrics, consider whether you have all of the data available. Real estate routinely collects information that HR can use. For example, HR could repurpose space usage data to monitor and evaluate inclusivity in the workplace. Don’t let data become siloed. Learn what real estate teams track and how data can be repurposed for HR needs.

Thursday, October 15, 2020 / 02:45 PM - 03:15 PM EDT

Ask the Expert: Using Market-Driven Insights to Support Critical Skills

James Atkinson, VP, Quantitative Analytics and Data Scie, Gartner

Skill needs are changing at an increasing rate as digitalization has disrupted most industries and roles. And this has only intensified in the last few months, with HR leaders stating that 58% of their workforce have used new skills as a result of the recent health and economic crisis. Join this session to understand how to use market data to identify emerging skill needs and to leverage skills adjacencies to address growing skills gaps across the organization.

Tuesday, October 13, 2020 / 01:45 PM - 02:15 PM EDT

From Engagement Measurement to Voice of Employee to Employee Experience — Myth Vs. Reality

Ron Hanscome, VP Analyst, Gartner

Many organizations are evolving from traditional engagement measurement to a broader voice of the employee (VoE) approach. At the same time, optimizing the employee experience has come to the forefront of HR consultancy and technology marketing. This session will bust prevailing myths and highlight the realities of how organizations can leverage VoE solutions to optimize the employee experience.

Tuesday, October 13, 2020 / 01:45 PM - 03:15 PM EDT

Ask the Expert: Creating a Living, Breathing HCM Technology Strategy

Ron Hanscome, VP Analyst, Gartner

Many organizations struggle to build an HCM Technology Strategy that can evolve to meet the ever-changing needs of the enterprise. This session will provide attendees an opportunity to ask questions and interact with others in a smaller session format.

Tuesday, October 13, 2020 / 02:30 PM - 03:00 PM EDT

How Technology Is Transforming the Role of the Manager

Gaston Gomez Armesto, Director, Advisory, Gartner

Talent management solutions integrating AI, data analytics and automation will fundamentally change the role of the people manager. At this critical juncture, learn where HR technology is replacing and augmenting the people manager and how to prioritize your HR technology investments to support the evolution in what we are asking of our people managers.

Wednesday, October 14, 2020 / 12:30 PM - 01:00 PM EDT

How to Enhance Employee Experience When Full HCM Technology Replacement Is Not an Option

John Kostoulas, Sr Director Analyst, Gartner

Employee experience is a top-of-mind requirement for HR, but comprehensive HCM technology replacement is often not an option. This session will provide direction on how HR leaders can best address the experience issue by deploying solutions that enhance their fragmented landscape.

Wednesday, October 14, 2020 / 02:00 PM - 02:30 PM EDT

Optimizing HR Technology Investments Through Employee Adoption

Arj Bagga, Director, Advisory, Gartner

As HR functions introduce foundational technologies such as performance management tools and advanced technologies such as artificial intelligence (AI) the greatest obstacle to their digital journey is lack of employee adoption. We will share what our data shows drives employees and managers to adopt HR technologies and provide a roadmap to the strategies to boost adoption at your organization.

Wednesday, October 14, 2020 / 02:45 PM - 03:15 PM EDT

What is the future for your HCM Technology Strategy?

Sam Grinter, Sr Principal Analyst, Gartner

Digital business transformation and changing worker expectations are disrupting existing methods to acquire, motivate, develop, reward, service and manage talent. This session will help HR leaders understand how HCM solutions can help them align to digital workplace initiatives and emerging workforce needs by summarizing the main use cases from Gartner's 2021-2023 HCM Strategic Roadmap.

Thursday, October 15, 2020 / 11:45 AM - 12:15 PM EDT

Ask the Expert: Buzz Versus Business Case for HR Tech: From Noise to Facts

Gaston Gomez Armesto, Director, Advisory, Gartner

Maggie Rutz, Sr Principal, Advisory, Gartner

With 10% of HR’s total budget spent on HR Technology, starting with a strong and realistic business case is the key to make effective technology investments. Understand the key components and own logic of an HR Technology business case. This session will help you identify they key components of a robust investment case and identify clear and measurable outcomes to set you up for success.

Thursday, October 15, 2020 / 12:30 PM - 01:00 PM EDT

What Is the Internal Talent Marketplace?

Aadil Abbas, Director, Advisory, Gartner

The internal talent marketplace, the means of matching employees to projects or short-term work assignments, facilitates the internal gig economy and can transform how work gets done. But deploying it requires doing away with traditional organizational structures and ways of working. Hear the strategic overview of this emerging technology and the processes that can enable it.

Thursday, October 15, 2020 / 02:00 PM - 02:30 PM EDT

What’s the Score? Mapping HR Technology Maturity and Strategic Priorities

Gaston Gomez Armesto, Director, Advisory, Gartner

HR Leaders have a growing responsibility to drive a successful HR Technology strategy. To achieve it they need a clear blueprint of how mature their HR Technology planning, solutions and teams are, where to drive them next and how to do this. Learn how Gartner’s HR Technology Score helps HR Leaders ensure alignment of strategy and resources to evolve HR Technology to the next level.

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