Sessions / Redefining I&O Capacity: Best Practices for Scaling Innovation in the Era of AI
Redefining I&O Capacity: Best Practices for Scaling Innovation in the Era of AI
Thursday, December 10, 2026 / 11:45 AM - 12:15 PM PST
Share
About the Session
Heads of I&O are currently trapped in a "maintenance tax," where operational work crowds out dedicated time for AI innovation. We discuss best practices from global leaders to show how I&O can redo its capacity model to favor innovation without risking stability. Move from technology-centric silos to end-to-end product ownership, utilizing a system for dynamic resource reallocation and upskilling. With this, I&O leaders can create a versatile workforce for scaling AI initiatives while maintaining operational excellence.