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View the tracks for IT infrastructure, operations and cloud executives and dive into last year’s sessions while we work on the full 2026 agenda.

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      Conference Tracks at a Glance

      This year’s theme is Accelerate Value. Deliver Intelligently. It is a rallying call for IT leaders to ignite transformation: Dive into tracks that illuminate data-driven intelligence, strategic AI and resilient solutions. Shape tomorrow — empower your teams and technology to thrive.

      A: Evolving Leadership

      This track is dedicated to supporting I&O leaders as they communicate with their leaders, design, transform and manage their functions, ensuring they have the right talent and skills in place to meet both current and future organizational needs.

      B: Navigating Innovations and Disruptions

      This track examines how I&O leaders can empower their teams to drive organizational success by embracing innovation and disruption.

      C: Transforming Cloud Platforms

      This track guides cloud leaders in developing and executing transformative strategies that harness the full potential of cloud platforms, ensuring they become powerful enablers of organizational goals and sustained competitive advantage.
      Look back at 2025 conference sessions

      There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Gartner Conference Navigator.

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      Tuesday, December 09, 2025

      09:30 AM - 10:15 AM PST

      Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
      Paul Delory, VP Analyst, Gartner
      Autumn Stanish, Director Analyst, Gartner
      Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O. ... Show More Show Less

      11:00 AM - 11:45 AM PST

      Ask the Expert: How Can I Prepare for the Next "CrowdStrike-Like" Incident?
      Eric Grenier, Sr Director Analyst, Gartner
      The CrowdStrike incident in July 2024 affected 8.5 million Windows devices globally. Post recovery, many organizations questioned if this could have been avoided. In this session, attendees can ask Gartner expert Eric Grenier how to mitigate the risk of software updates compromising critical infrastructure. ... Show More Show Less

      11:00 AM - 11:30 AM PST

      Elevating Infrastructure & Operations to the Boardroom
      Mike Cisek, VP Analyst, Gartner
      CIOs and I&O leaders feel that boardroom stakeholders often overlook crucial IT infrastructure and operations issues. To address this, CIOs and I&O leaders should strategically introduce these topics in boardroom discussions, highlighting their importance and establishing clear connections to both tangible and intangible business priorities. ... Show More Show Less

      11:00 AM - 11:30 AM PST

      From DR to Resilience: Implementing a Resilience Framework
      Ron Blair, VP Analyst, Gartner
      Learn how to move beyond disaster recovery by implementing a resilience framework that addresses modern challenges. This session highlights the necessity of resilience in today's landscape and provides practical steps to begin the transformation. ... Show More Show Less

      11:00 AM - 11:30 AM PST

      How to Successfully Adopt Agentic AI in Observability to Realize Value
      Andre Bridges, Director Analyst, Gartner
      Observability platforms are increasingly implementing intelligent agents to optimize or automate workflows with promises of productivity boosts and cost reduction. But what is realistic, and more importantly, how do you realize these benefits? This session will discuss best practices for adopting this disruptive technology, dealing with managing risk, cultural and process change, and shifting roles and responsibilities. ... Show More Show Less

      12:30 PM - 01:00 PM PST

      Leadership Vision 2026 Infrastructure and Operations
      Nathan Hill, Distinguished VP Analyst, Gartner
      Heads of Infrastructure and Operations (I&O) are facing a fast-changing environment with competing priorities, new technologies, and shifting business needs. As we approach 2026, senior I&O leaders must manage differing goals and perspectives with their CIO, address the challenge of low AI adoption, and tackle ongoing technical debt—often seen as important but rarely acted on in a strategic manner. ... Show More Show Less

      02:30 PM - 04:00 PM PST

      Senior Leadership Circle Workshop: How to Drive High-Value Maturity Improvements With Your I&O Operating Model
      Roger Williams, Distinguished VP Analyst, Gartner
      The pressure on heads of I&O to change their approach to getting work done continues to intensify. Unfortunately, improvement projects too often fall short of delivering promised benefits. Join this workshop to get practical guidance on where to target maturity improvement efforts, and how tuning your focus for improvements to your I&O operating model can deliver both value today and better positioning for tomorrow. ... Show More Show Less

      02:30 PM - 03:00 PM PST

      Stakeholder Engagement and Change Communication Tactics for Next- Generation I&O Leaders
      James Boyle, VP Analyst, Gartner
      Effective stakeholder involvement can make or break your transformation initiatives. This session will provide I&O leaders with pragmatic insight into action-oriented stakeholder engagement and change techniques to navigate the evolution of business-led IT as the rise of fusion teams increases the complexity of our stakeholder ecosystem. ... Show More Show Less

      04:00 PM - 04:30 PM PST

      What Will the I&O Professional Look Like in 2030?
      Joe Antelmi, Sr Director Analyst, Gartner
      The future powered by growing capabilities of GenAI and agentic AI is approaching. Over the next five years, AI is set to flip the script on I&O, transforming tasks, redefining roles and revolutionizing how we work. Join us to discover AI trajectories to plan for, the crucial AI-driven skills, and the strategies to lead your I&O team into a bold, AI-powered future! ... Show More Show Less

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      George Beckinghausen
      Cloud Architect, University of Rochester

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