PAST WINNERS OF THE GARTNER CRM EXCELLENCE AWARDS

2006 Winners

Large: BNSF Railway Company

Small to Mid-size: UnitedHealth Group

Innovator:  GBC

2005 Winners

Large: HSBC Mexico

Small to Mid-size: Big River Telephone

Innovator:  Pitney Bowes

2004 Winners

Large:  GE Commercial Finance - Fleet Services

Small to Mid-size: Pitt Ohio Express

2003 Winners

Large: City of Baltimore

Small to Mid-size: GSI Commerce

2002 Fall Winners

Large: Grupo Financiero Bital

Small to Mid-size: British Columbia Automobile Association (BCAA)

2002 Spring Winners

Large: Tipper Tie, Inc.

Small to Mid-size: Canada Post Corporation

Each of these finalists demonstrated outstanding creativity and innovation in their CRM implementation. And while each winner approached their CRM initiative differently, the results were the same-more engaged, loyal and happy customers, and a more profitable bottom line for your organizations.